Hyperproof vs TrustLayer

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Our analysts compared Hyperproof vs TrustLayer based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Hyperproof is a cloud-based security and compliance management solution that helps risk management teams digitize, centralize and automate major governance, risk and compliance (GRC) workflows. It’s a one-stop shop for managing internal policies, vendors, risks, compliances and audits. This centralization lets you avoid jumping between multiple platforms, reduce data redundancy and focus on the most pressing issues.

It’s a highly customizable platform that offers pre-built controls for more than 100 major compliance frameworks, including SOC 2, ISO 27001, PCI DSS, GDPR, CCPU, HIPAA, HITRUST and more. You can also pick specific controls from pre-built frameworks or create your controls from scratch to build a custom framework.

It automates evidence collection and lets you define rules to reuse that data across multiple frameworks. You can offer role-based access to your team and define automation to communicate events to concerned parties. Also, onboard auditors to let them communicate with teams, request proof and reuse data already collected by your team.

The platform integrates with popular external solutions like Jira, Asana, Dropbox, GitHub, QuickBooks and Kubernetes. You can also connect it to Zapier to build custom connections with any software of your choice.

Based on the product demo, we were most impressed by its intuitive experience, drag-and-drop tools and user-friendly interface. It seems suitable for highly sophisticated industries with stringent compliance requirements, such as healthcare, technology and fintech. The vendor doesn’t publish pricing information, so interested businesses need to contact their sales team for a custom quote based on scope, size and requirements.

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TrustLayer is a sophisticated software solution designed to streamline and enhance risk management processes. It automates the verification of insurance, licenses, and compliance documents, making it particularly beneficial for businesses that manage numerous vendors, contractors, or partners. The platform is ideal for industries such as construction, real estate, and finance, where managing risk and compliance is critical.

Key benefits of TrustLayer include reducing administrative burdens, minimizing human error, and ensuring continuous compliance. Popular features encompass automated certificate of insurance (COI) tracking, real-time verification, and seamless integration with existing systems. Users appreciate its intuitive interface and robust reporting capabilities, which provide actionable insights into risk exposure.

Compared to similar products, TrustLayer stands out for its user-friendly design and comprehensive automation features, which significantly cut down on manual tasks. Pricing details are not readily available, so it is recommended to contact SelectHub for a tailored quote based on specific needs.

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Product Insights

  • Streamline Compliance Management: Hyperproof offers more than 115 pre-built regulatory frameworks that outline specific requirements for various certifications and suggest controls to meet them. Unlike competitors, it also allows you to create and manage custom frameworks and control language. This flexibility lets you effectively track and manage compliance for any regulatory requirement, whether it's an industry-standard framework or a custom internal policy.
  • Be Well-Prepared for Audits: The platform simplifies audit preparation by automating the collection of critical information. It integrates with your IT service management tools, cloud platforms and vulnerability scanners to gather relevant data. You can then use this data to automate test cases and have all necessary evidence on hand. When audit season arrives, you can effortlessly access and share information with your auditors to avoid last-minute scrambles.
  • Keep Controls Updated: Compliance isn't fully automated. While technology streamlines many processes, human judgment remains essential. Hyperproof's unique "Freshness Meter" helps you maintain control hygiene by tracking when a control was last manually assessed and alerting you when it's time for a review. Regular check-ins allow you to stay ahead of potential risks and maintain compliance.
  • Get Insights on Expanding Compliance Certifications: “Jumpstart” is another unique feature that works as a rough gap assessment test for your business’s regulatory certifications. By analyzing your existing compliance framework, Jumpstart identifies potential certifications that align with your current policies and share overlapping controls. This gives a high-level view of certifications you can adopt in the future to expand your compliance footprint strategically.
  • Never Miss a Framework Update: Hyperproof keeps you informed about the latest updates to industry standards and frameworks. When changes occur, you'll receive timely alerts highlighting specific areas that require attention, such as revised requirements, new controls or changes in terminology. It also allows you to merge changes from older framework versions into the latest, minimizing the effort needed to maintain compliance.
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  • Enhanced Compliance: TrustLayer automates the verification of insurance certificates, ensuring that all vendors and contractors meet compliance requirements without manual intervention.
  • Risk Reduction: By continuously monitoring and validating insurance coverage, TrustLayer helps mitigate potential risks associated with uninsured or underinsured parties.
  • Time Savings: The platform streamlines the process of collecting and verifying insurance documents, freeing up valuable time for risk management teams to focus on more strategic tasks.
  • Improved Accuracy: Automated data entry and validation reduce the likelihood of human errors, ensuring that all information is accurate and up-to-date.
  • Centralized Documentation: TrustLayer provides a single repository for all insurance documents, making it easy to access and manage records from one centralized location.
  • Real-Time Updates: The software offers real-time updates on the status of insurance certificates, allowing for immediate action if a policy lapses or is insufficient.
  • Enhanced Collaboration: TrustLayer facilitates better communication and collaboration between risk management teams, vendors, and contractors through its integrated platform.
  • Cost Efficiency: By reducing the need for manual processes and minimizing the risk of non-compliance penalties, TrustLayer can lead to significant cost savings for organizations.
  • Scalability: The platform is designed to grow with your business, easily handling an increasing number of vendors and insurance certificates as your operations expand.
  • Data Security: TrustLayer employs robust security measures to protect sensitive information, ensuring that all data is stored and transmitted securely.
  • Customizable Workflows: The software allows for the creation of tailored workflows that align with your organization's specific risk management processes and requirements.
  • Audit Readiness: With all documentation and verification processes logged and easily accessible, TrustLayer simplifies the preparation for audits and regulatory reviews.
  • Vendor Accountability: The platform holds vendors accountable by providing clear visibility into their compliance status, encouraging them to maintain proper insurance coverage.
  • Integration Capabilities: TrustLayer can seamlessly integrate with existing enterprise systems, enhancing overall operational efficiency without disrupting current workflows.
  • Proactive Risk Management: By identifying potential issues before they become problems, TrustLayer enables a more proactive approach to managing risk.
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  • Control Management: You can configure the “If this happens, do that” logic to create custom control automation. Assign owners, schedule tests, and link risks, requirements and vendors to controls.
  • Control Mapping: Implement or adapt to new regulations by reusing controls across multiple frameworks and defining logic on how controls interact with each other. The platform offers intelligent suggestions to link similar controls and maintains a log of edits and changes.
  • Evidence Collection: It lets you automate evidence collection across multiple sources, teams and geographies in a centralized library. Connect evidence to a task and use universal search and filtering to locate proof quickly.
  • Issue and Risk Tracking: You can develop comprehensive risk treatment plans by integrating risk and control frameworks. Prioritize and assign critical tasks for immediate action on acceptance and remediation workflows.
  • User Access Reviews: The platform simplifies the user access review workflow for faster adjustments and verification. Gain real-time insights into the status of access reviews to proactively address potential risks.
  • Control Testing: Design tests to track the effectiveness of controls and ensure ongoing compliance. You can also auto-generate tasks based on test results to address failed tests promptly.
  • Risk and Compliance Visibility: Access up-to-date reports and dashboards to gain a clear understanding of your compliance, risk and audit-readiness posture. Identify and prioritize action items to address potential risks and compliance gaps. You can also schedule auto-generated reports delivered via email.
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  • Automated Certificate Collection: Streamlines the process of collecting insurance certificates from vendors, reducing manual effort and errors.
  • Real-Time Verification: Ensures that insurance certificates are valid and up-to-date by verifying them in real-time against insurance carrier databases.
  • Customizable Compliance Rules: Allows users to set specific compliance requirements tailored to their business needs, ensuring that all vendors meet the necessary standards.
  • Integration with Existing Systems: Seamlessly integrates with popular ERP, CRM, and procurement systems, enhancing workflow efficiency without disrupting existing processes.
  • Risk Scoring: Provides a comprehensive risk score for each vendor based on their insurance coverage and compliance status, aiding in informed decision-making.
  • Document Management: Centralizes storage of all compliance documents, making it easy to access and manage them from a single platform.
  • Automated Reminders: Sends automated notifications to vendors and internal teams about upcoming certificate expirations, ensuring continuous compliance.
  • Audit Trail: Maintains a detailed log of all actions taken within the platform, providing transparency and accountability for compliance activities.
  • Custom Reporting: Generates detailed reports on compliance status, risk levels, and other key metrics, helping businesses stay informed and proactive.
  • User-Friendly Interface: Features an intuitive and easy-to-navigate interface, making it accessible for users of all technical skill levels.
  • Secure Data Handling: Employs robust security measures to protect sensitive information, ensuring compliance with data protection regulations.
  • Vendor Portal: Provides a dedicated portal for vendors to upload and manage their compliance documents, streamlining communication and collaboration.
  • Scalability: Designed to accommodate businesses of all sizes, from small enterprises to large corporations, with scalable features and pricing plans.
  • API Access: Offers API access for custom integrations and advanced functionality, allowing businesses to tailor the platform to their specific needs.
  • Training and Support: Includes comprehensive training resources and responsive customer support to ensure users can effectively utilize the platform.
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Product Ranking

#30

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#56

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User Sentiment Summary

Excellent User Sentiment 233 reviews
Excellent User Sentiment 4 reviews
92%
of users recommend this product

Hyperproof has a 'excellent' User Satisfaction Rating of 92% when considering 233 user reviews from 3 recognized software review sites.

100%
of users recommend this product

TrustLayer has a 'excellent' User Satisfaction Rating of 100% when considering 4 user reviews from 2 recognized software review sites.

4.5 (152)
n/a
n/a
5.0 (2)
4.8 (52)
5.0 (2)
4.7 (29)
n/a

Awards

Hyperproof stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

TrustLayer stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Users find Hyperproof easy to navigate, making it accessible even to non-compliance professionals.
Effective Compliance Management: The platform supports comprehensive compliance tasks, with features like Jumpstart for rapid mapping to new standards, helping users efficiently manage multiple frameworks.
Easy Audit Preparation and Evidence Tracking: It simplifies the audit process by enabling easy evidence mapping to controls, reducing the time spent on manual tracking.
Responsive Customer Support: Many users highlighted its dedicated support team, with fast response times and helpful assistance during setup and ongoing use.
Customizable Reporting and Filtering: The data filtering options allow for efficient reporting, which saves time for compliance leaders.
Continuous Feature Updates: Users appreciate that Hyperproof actively listens to feedback and implements improvements, such as adding new integrations and enhancing functionality.
Integrations with Major Platforms: It integrates well with popular tools like AWS, Jira and some BI platforms, aiding in automation and data consistency.
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Automated Compliance: TrustLayer automates the process of collecting, tracking, and verifying insurance documents, reducing the risk of manual errors and ensuring compliance.
Time Savings: By automating previously manual tasks, TrustLayer frees up valuable time for risk managers to focus on more strategic initiatives.
Improved Visibility: The platform provides a centralized hub for managing certificates of insurance, making it easy to track compliance status and identify potential risks.
User-Friendly Interface: TrustLayer is designed with a simple and intuitive interface, making it easy for users to adapt to the platform and navigate its features.
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Limited Built-In Analytics: Users reported that Hyperproof lacks native analytics and some reporting tools, requiring external BI platforms for more advanced reporting needs.
Incomplete Customization Options: Some customization limitations exist, particularly around risk scoring and specific field editing.
Limited Approval Flow and Workflow Automation: There’s no built-in approval flow, so users often rely on manual workarounds for certain tasks.
Performance Issues: A few users reported occasional lag during login, though not severe enough to affect productivity significantly.
Vendor Management and Risk Assessment: The vendor management module and risk assessment tools could use more advanced features and automation, such as automated due dates and reminders.
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Limited Customization: While TrustLayer is a powerful platform, it lacks some customization options, making it difficult for some businesses to tailor the software to their specific needs.
Integration Issues: Some users have reported difficulties integrating TrustLayer with their existing systems, which could pose problems for businesses that rely on multiple software solutions.
Organizational Compliance Feature: A user expressed a desire to be able to turn off the organizational compliance feature, finding it unnecessary for their needs.
Managing Numerous Organizations: A user managing dozens of organizations found it tedious to make changes at the individual organization level, suggesting a need for a master-level management feature.
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Hyperproof is a powerful GRC platform that offers a comprehensive suite of features to streamline risk management and compliance processes. We were particularly impressed by its ability to automate tasks, integrate with various IT tools and reduce overall data redundancy.One of its most significant strengths lies in its flexibility and customization. The platform allows you to tailor workflows to specific needs, free from rigid templates or pre-defined processes. For instance, we could easily modify and adapt pre-built frameworks to align with our unique requirements, ensuring that our compliance efforts are both efficient and effective.Hyperproof's automation capabilities can significantly reduce your administrative burden. The ability to automate repetitive tasks, such as control testing and evidence collection, frees up valuable time for your team to focus on strategic initiatives. Additionally, automated workflows and task assignments improve accountability and ensure the timely completion of compliance tasks.Its robust filtering and reporting capabilities empowered us to gain deeper insights into our compliance posture. We could easily identify areas of risk, prioritize remediation efforts and track progress toward our compliance objectives. The freshness meter is a particularly useful feature that helps maintain control hygiene and ensure timely assessments.The most impressive aspect of Hyperproof is its integration capabilities. We loved the hypersync feature that gathers and centralizes data, evidence, test results and screenshots from connected solutions in your tech stack, such as AWS, Azure and GitHub. This helps avoid jumping between multiple platforms to gather relevant data.Additionally, you can create automation tests for each hypersync connection to ensure security and compliance. You can set up automated tests to run daily for sensitive data or less frequently for less critical information. This helps maintain data integrity and provides a reliable audit trail.While Hyperproof is a powerful tool, there are areas for improvement. For instance, the vendor management module could benefit from additional features, such as integration with third-party risk assessment tools. Also, the due date reminder functionality could be more reliable to ensure timely follow-ups on vendor contracts and certifications.Overall, Hyperproof is a robust option if you’re looking for a GRC solution. But, we recommend evaluating its strengths and weaknesses against your organization’s internal requirements to determine if it’ll be the right fit for you.

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TrustLayer emerges as a highly regarded risk management tool, receiving overwhelmingly positive feedback from users, particularly those in mid-market companies. Customers rave about its intuitive platform, making insurance verification a breeze. A recurring theme in user reviews is the "user-friendliness" of the platform, with one user even claiming they "picked up how to use it in about an hour." Users particularly appreciate the automation features that streamline compliance tracking, freeing up valuable time and minimizing errors, which is essential for maintaining accurate records and mitigating potential risks. However, some users expressed that the initial setup could be smoother and wished for faster customer support responses. Overall, TrustLayer proves to be a perfect fit for organizations, particularly those in construction and those with 51-1000 employees, aiming to simplify their risk management processes and enhance their compliance procedures.

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