Hyperproof vs MetricStream

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Our analysts compared Hyperproof vs MetricStream based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Hyperproof is a cloud-based security and compliance management solution that helps risk management teams digitize, centralize and automate major governance, risk and compliance (GRC) workflows. It’s a one-stop shop for managing internal policies, vendors, risks, compliances and audits. This centralization lets you avoid jumping between multiple platforms, reduce data redundancy and focus on the most pressing issues.

It’s a highly customizable platform that offers pre-built controls for more than 100 major compliance frameworks, including SOC 2, ISO 27001, PCI DSS, GDPR, CCPU, HIPAA, HITRUST and more. You can also pick specific controls from pre-built frameworks or create your controls from scratch to build a custom framework.

It automates evidence collection and lets you define rules to reuse that data across multiple frameworks. You can offer role-based access to your team and define automation to communicate events to concerned parties. Also, onboard auditors to let them communicate with teams, request proof and reuse data already collected by your team.

The platform integrates with popular external solutions like Jira, Asana, Dropbox, GitHub, QuickBooks and Kubernetes. You can also connect it to Zapier to build custom connections with any software of your choice.

Based on the product demo, we were most impressed by its intuitive experience, drag-and-drop tools and user-friendly interface. It seems suitable for highly sophisticated industries with stringent compliance requirements, such as healthcare, technology and fintech. The vendor doesn’t publish pricing information, so interested businesses need to contact their sales team for a custom quote based on scope, size and requirements.

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MetricStream leverages a purpose-built platform to help organizations manage enterprise risk, cybersecurity, compliance and audits across various industries. Its AI generates deep domain expertise and actionable insights by analyzing embedded content and integrated data. Machine learning ensures its adaptability and scalability to future obligations. Its advanced reporting and analytics modules analyze business and market trends to generate practical, topical and real-time intelligence for agile business decisions and better stakeholder engagement.

It centralizes all data under one environment in a federated data model to remove information silos and enable data correlation and visualization. Users can create new APIs or integrate third-party ones through its intuitive dashboard. Provides predictive models for more intelligent threat detection. It automates incident evidence collection, document generation and corporate hierarchy mapping for streamlined task ownership and accountability.
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$12,000 Annually
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$75,000 Annually, Quote-based
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Product Insights

  • Streamline Compliance Management: Hyperproof offers more than 115 pre-built regulatory frameworks that outline specific requirements for various certifications and suggest controls to meet them. Unlike competitors, it also allows you to create and manage custom frameworks and control language. This flexibility lets you effectively track and manage compliance for any regulatory requirement, whether it's an industry-standard framework or a custom internal policy.
  • Be Well-Prepared for Audits: The platform simplifies audit preparation by automating the collection of critical information. It integrates with your IT service management tools, cloud platforms and vulnerability scanners to gather relevant data. You can then use this data to automate test cases and have all necessary evidence on hand. When audit season arrives, you can effortlessly access and share information with your auditors to avoid last-minute scrambles.
  • Keep Controls Updated: Compliance isn't fully automated. While technology streamlines many processes, human judgment remains essential. Hyperproof's unique "Freshness Meter" helps you maintain control hygiene by tracking when a control was last manually assessed and alerting you when it's time for a review. Regular check-ins allow you to stay ahead of potential risks and maintain compliance.
  • Get Insights on Expanding Compliance Certifications: “Jumpstart” is another unique feature that works as a rough gap assessment test for your business’s regulatory certifications. By analyzing your existing compliance framework, Jumpstart identifies potential certifications that align with your current policies and share overlapping controls. This gives a high-level view of certifications you can adopt in the future to expand your compliance footprint strategically.
  • Never Miss a Framework Update: Hyperproof keeps you informed about the latest updates to industry standards and frameworks. When changes occur, you'll receive timely alerts highlighting specific areas that require attention, such as revised requirements, new controls or changes in terminology. It also allows you to merge changes from older framework versions into the latest, minimizing the effort needed to maintain compliance.
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  • Minimize Losses From Risk Incidents: Improve the accuracy of risk detection measures and accelerate growth using real-time risk intelligence. 
  • Improve Brand Reputation: Eliminate the risk of non-compliance with round-the-clock tracking of regulatory requirements, compliance risks, controls assessments and mandates. 
  • 360-Degree Security: Cover all blind spots, especially third-party vendors and suppliers, with continuous performance monitoring, risk reports and lifecycle management. 
  • Automated Control QA: Be the first to identify failing controls with autonomous and automated control testing, reporting and alerts. 
  • Self-service Reporting: Create custom reports with access to cross-product Insights and the declarative data authorization framework. 
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  • Control Management: You can configure the “If this happens, do that” logic to create custom control automation. Assign owners, schedule tests, and link risks, requirements and vendors to controls.
  • Control Mapping: Implement or adapt to new regulations by reusing controls across multiple frameworks and defining logic on how controls interact with each other. The platform offers intelligent suggestions to link similar controls and maintains a log of edits and changes.
  • Evidence Collection: It lets you automate evidence collection across multiple sources, teams and geographies in a centralized library. Connect evidence to a task and use universal search and filtering to locate proof quickly.
  • Issue and Risk Tracking: You can develop comprehensive risk treatment plans by integrating risk and control frameworks. Prioritize and assign critical tasks for immediate action on acceptance and remediation workflows.
  • User Access Reviews: The platform simplifies the user access review workflow for faster adjustments and verification. Gain real-time insights into the status of access reviews to proactively address potential risks.
  • Control Testing: Design tests to track the effectiveness of controls and ensure ongoing compliance. You can also auto-generate tasks based on test results to address failed tests promptly.
  • Risk and Compliance Visibility: Access up-to-date reports and dashboards to gain a clear understanding of your compliance, risk and audit-readiness posture. Identify and prioritize action items to address potential risks and compliance gaps. You can also schedule auto-generated reports delivered via email.
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  • Centralized Risk Repository: Navigate enterprise risk with pre-defined relationships across incidents, assets, processes, regulations and more. Securely store all risk information in a centralized federated data framework and intelligent content libraries. Create and standardize an integrated risk taxonomy.  
  • AppStudio: Create, extend and configure various applications and products to ensure flexibility and scalability of business processes. 
  • APIs: Design new APIs in compliance with OpenAPI. Integrate with third-party applications via intuitive Business APIs. 
  • Artificial Intelligence: Leverage predictive analytics and semantic search functionalities to anticipate future risks. 
  • Continuous Control Monitoring: Automatically collect evidence in the event of vulnerabilities and workplace incidents. Set up controls to cover against manual assessments with a limited sample size. 
  • Reporting and Analytics: Use the intelligent dashboard to run reports via preconfigured extensions or existing BI tools. Leverage in-depth insights and data visualizations to get a 360-degree view of risk. Define risk parameters and attach cautionary values to risks. 
  • Hierarchy Mapping: Chalk out a map of the corporate ladder, geographies and business units. Provide risk owners with complete visibility over risk and compliance postures, risk preparedness and resilience. 
  • Risk and Control Assessments: Run regular risk and control assessments according to preset schedules. Test the efficacy of risk control measures. Evaluate, aggregate and score inherent and residual risks. 
  • Business Impact Analysis: Analyze the potential impact of disruptions on various business processes via BIA surveys. Utilize Map Recovery Time Objective and Recovery Point Objective to assign a criticality score to essential operations. 
  • Risk Monitoring: Track KRIs, KPIs and control indicators for potential threats. Set up alerts based on risk thresholds. 
  • Operational Loss Event Management: Manage risk incidents and losses across multiple organizations in compliance with regulations such as the Basel Accords. 
  • Disaster Management: Turn early disaster data into actionable intelligence. Proactively monitor third-party suppliers and critical business processes for warning signs. Improve the organization’s situational awareness and resilience. 
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Product Ranking

#30

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#49

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Risk Management Software

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Analyst Rating Summary

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User Sentiment Summary

Excellent User Sentiment 233 reviews
Great User Sentiment 37 reviews
92%
of users recommend this product

Hyperproof has a 'excellent' User Satisfaction Rating of 92% when considering 233 user reviews from 3 recognized software review sites.

80%
of users recommend this product

MetricStream has a 'great' User Satisfaction Rating of 80% when considering 37 user reviews from 1 recognized software review sites.

4.5 (152)
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4.8 (52)
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4.7 (29)
4.0 (37)

Awards

Hyperproof stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated MetricStream and concluded it earns best-in-class honors for Business Continuity Management, Compliance, Operational Risk Management and IT Security, Platform Capabilities and Regulatory Management.

Business Continuity Management Award
Compliance Award
Operational Risk Management and IT Security Award
Platform Capabilities Award
Regulatory Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Users find Hyperproof easy to navigate, making it accessible even to non-compliance professionals.
Effective Compliance Management: The platform supports comprehensive compliance tasks, with features like Jumpstart for rapid mapping to new standards, helping users efficiently manage multiple frameworks.
Easy Audit Preparation and Evidence Tracking: It simplifies the audit process by enabling easy evidence mapping to controls, reducing the time spent on manual tracking.
Responsive Customer Support: Many users highlighted its dedicated support team, with fast response times and helpful assistance during setup and ongoing use.
Customizable Reporting and Filtering: The data filtering options allow for efficient reporting, which saves time for compliance leaders.
Continuous Feature Updates: Users appreciate that Hyperproof actively listens to feedback and implements improvements, such as adding new integrations and enhancing functionality.
Integrations with Major Platforms: It integrates well with popular tools like AWS, Jira and some BI platforms, aiding in automation and data consistency.
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Centralized Platform: MetricStream provides a single platform for managing various GRC activities, including risk management, compliance, audit, and policy management. This can help organizations to streamline their processes and improve efficiency.
Flexibility and Customization: The platform is highly configurable, allowing organizations to tailor it to their specific needs and requirements. This includes the ability to create custom workflows, reports, and dashboards.
Scalability: MetricStream is a scalable solution that can grow with an organization's needs. This makes it a suitable choice for both small and large organizations.
Reporting and Analytics: The platform provides robust reporting and analytics capabilities, allowing organizations to gain insights into their GRC activities and make data-driven decisions. This includes the ability to generate custom reports, dashboards, and heat maps.
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Limited Built-In Analytics: Users reported that Hyperproof lacks native analytics and some reporting tools, requiring external BI platforms for more advanced reporting needs.
Incomplete Customization Options: Some customization limitations exist, particularly around risk scoring and specific field editing.
Limited Approval Flow and Workflow Automation: There’s no built-in approval flow, so users often rely on manual workarounds for certain tasks.
Performance Issues: A few users reported occasional lag during login, though not severe enough to affect productivity significantly.
Vendor Management and Risk Assessment: The vendor management module and risk assessment tools could use more advanced features and automation, such as automated due dates and reminders.
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Steep Learning Curve: MetricStream's interface can be overwhelming for new users due to its complexity and extensive features, often requiring significant training and onboarding time.
Customization Challenges: While MetricStream offers customization options, implementing them can be technically demanding and may necessitate specialized IT skills or external consultants, potentially leading to increased costs and implementation timelines.
Reporting Limitations: Generating specific or ad-hoc reports can be cumbersome, as the platform's reporting capabilities may not always align with the unique needs of every organization, requiring additional effort to extract and manipulate data.
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Hyperproof is a powerful GRC platform that offers a comprehensive suite of features to streamline risk management and compliance processes. We were particularly impressed by its ability to automate tasks, integrate with various IT tools and reduce overall data redundancy.One of its most significant strengths lies in its flexibility and customization. The platform allows you to tailor workflows to specific needs, free from rigid templates or pre-defined processes. For instance, we could easily modify and adapt pre-built frameworks to align with our unique requirements, ensuring that our compliance efforts are both efficient and effective.Hyperproof's automation capabilities can significantly reduce your administrative burden. The ability to automate repetitive tasks, such as control testing and evidence collection, frees up valuable time for your team to focus on strategic initiatives. Additionally, automated workflows and task assignments improve accountability and ensure the timely completion of compliance tasks.Its robust filtering and reporting capabilities empowered us to gain deeper insights into our compliance posture. We could easily identify areas of risk, prioritize remediation efforts and track progress toward our compliance objectives. The freshness meter is a particularly useful feature that helps maintain control hygiene and ensure timely assessments.The most impressive aspect of Hyperproof is its integration capabilities. We loved the hypersync feature that gathers and centralizes data, evidence, test results and screenshots from connected solutions in your tech stack, such as AWS, Azure and GitHub. This helps avoid jumping between multiple platforms to gather relevant data.Additionally, you can create automation tests for each hypersync connection to ensure security and compliance. You can set up automated tests to run daily for sensitive data or less frequently for less critical information. This helps maintain data integrity and provides a reliable audit trail.While Hyperproof is a powerful tool, there are areas for improvement. For instance, the vendor management module could benefit from additional features, such as integration with third-party risk assessment tools. Also, the due date reminder functionality could be more reliable to ensure timely follow-ups on vendor contracts and certifications.Overall, Hyperproof is a robust option if you’re looking for a GRC solution. But, we recommend evaluating its strengths and weaknesses against your organization’s internal requirements to determine if it’ll be the right fit for you.

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MetricStream has emerged as a popular choice for organizations seeking a comprehensive solution. User reviews from the past year highlight its strengths in ease of use, flexibility, and scalability, making it a valuable tool for managing various risks, including compliance, governance, and operational risks. The platform's intuitive interface and customizable features allow users to tailor it to their specific needs, while its ability to handle large amounts of data ensures it can grow alongside the organization. However, some users have pointed out that MetricStream's implementation process can be complex, requiring careful planning and potentially additional resources. Additionally, there have been reports of slow support response times, which can be frustrating for users facing urgent issues. Despite these drawbacks, MetricStream remains a strong contender in the GRC software market, particularly for organizations with complex risk management needs and the capacity to invest in proper implementation and ongoing support. Its ability to centralize risk data, automate workflows, and provide real-time insights empowers businesses to make informed decisions and proactively mitigate potential threats. For organizations seeking a robust and adaptable GRC solution, MetricStream offers a compelling option, but careful consideration of its implementation and support aspects is crucial for a successful experience.

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