Hyperproof vs Diligent

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Our analysts compared Hyperproof vs Diligent based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Hyperproof is a cloud-based security and compliance management solution that helps risk management teams digitize, centralize and automate major governance, risk and compliance (GRC) workflows. It’s a one-stop shop for managing internal policies, vendors, risks, compliances and audits. This centralization lets you avoid jumping between multiple platforms, reduce data redundancy and focus on the most pressing issues.

It’s a highly customizable platform that offers pre-built controls for more than 100 major compliance frameworks, including SOC 2, ISO 27001, PCI DSS, GDPR, CCPU, HIPAA, HITRUST and more. You can also pick specific controls from pre-built frameworks or create your controls from scratch to build a custom framework.

It automates evidence collection and lets you define rules to reuse that data across multiple frameworks. You can offer role-based access to your team and define automation to communicate events to concerned parties. Also, onboard auditors to let them communicate with teams, request proof and reuse data already collected by your team.

The platform integrates with popular external solutions like Jira, Asana, Dropbox, GitHub, QuickBooks and Kubernetes. You can also connect it to Zapier to build custom connections with any software of your choice.

Based on the product demo, we were most impressed by its intuitive experience, drag-and-drop tools and user-friendly interface. It seems suitable for highly sophisticated industries with stringent compliance requirements, such as healthcare, technology and fintech. The vendor doesn’t publish pricing information, so interested businesses need to contact their sales team for a custom quote based on scope, size and requirements.

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Diligent is a cloud-based vulnerability management platform designed to meet modern-day security demands. Integrated risk management capabilities automate the entire process – from discovery and assessment to treatment and documentation. Cover as much ground as possible with clearly delineated risk owners. The governance reviews and flags any issues within a company’s corporate record for immediate remediation.

The compliance management module offers workflows to check for conflicts, fraud, bribery and regulatory noncompliance. Comes with interactive dashboards for real-time updates on current compliance status. It includes an auditing program, internal audit controls, SOX reporting, and IT and performance auditing functionalities. Connect to any data source for complete visibility into related processes.
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$12,000 Annually
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$5,000 Annually
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Product Insights

  • Streamline Compliance Management: Hyperproof offers more than 115 pre-built regulatory frameworks that outline specific requirements for various certifications and suggest controls to meet them. Unlike competitors, it also allows you to create and manage custom frameworks and control language. This flexibility lets you effectively track and manage compliance for any regulatory requirement, whether it's an industry-standard framework or a custom internal policy.
  • Be Well-Prepared for Audits: The platform simplifies audit preparation by automating the collection of critical information. It integrates with your IT service management tools, cloud platforms and vulnerability scanners to gather relevant data. You can then use this data to automate test cases and have all necessary evidence on hand. When audit season arrives, you can effortlessly access and share information with your auditors to avoid last-minute scrambles.
  • Keep Controls Updated: Compliance isn't fully automated. While technology streamlines many processes, human judgment remains essential. Hyperproof's unique "Freshness Meter" helps you maintain control hygiene by tracking when a control was last manually assessed and alerting you when it's time for a review. Regular check-ins allow you to stay ahead of potential risks and maintain compliance.
  • Get Insights on Expanding Compliance Certifications: “Jumpstart” is another unique feature that works as a rough gap assessment test for your business’s regulatory certifications. By analyzing your existing compliance framework, Jumpstart identifies potential certifications that align with your current policies and share overlapping controls. This gives a high-level view of certifications you can adopt in the future to expand your compliance footprint strategically.
  • Never Miss a Framework Update: Hyperproof keeps you informed about the latest updates to industry standards and frameworks. When changes occur, you'll receive timely alerts highlighting specific areas that require attention, such as revised requirements, new controls or changes in terminology. It also allows you to merge changes from older framework versions into the latest, minimizing the effort needed to maintain compliance.
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  • Efficient Governance: Simplify governance with real-time access to processes, industry and competitor data, and company-wide communications. 
  • Actionable Data: Find the information to act on ESG promises by collecting and analyzing ESG and sustainability data from a large network. Benchmark company performance against internal and external frameworks to find areas of improvement. 
  • Adaptable Platform: Adapt to the evolving risk landscape by customizing everything from risk libraries and controls to dashboards and reports. Always be prepared for any change. 
  • Promote Workplace Ethics: Discourage unethical and illegal practices by actively monitoring fraud, bribery and noncompliance. 
  • Have Data On Hand: Set up automated workflows to track KPIs and KRIs. Make critical business decisions using consolidated audit data. 
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  • Control Management: You can configure the “If this happens, do that” logic to create custom control automation. Assign owners, schedule tests, and link risks, requirements and vendors to controls.
  • Control Mapping: Implement or adapt to new regulations by reusing controls across multiple frameworks and defining logic on how controls interact with each other. The platform offers intelligent suggestions to link similar controls and maintains a log of edits and changes.
  • Evidence Collection: It lets you automate evidence collection across multiple sources, teams and geographies in a centralized library. Connect evidence to a task and use universal search and filtering to locate proof quickly.
  • Issue and Risk Tracking: You can develop comprehensive risk treatment plans by integrating risk and control frameworks. Prioritize and assign critical tasks for immediate action on acceptance and remediation workflows.
  • User Access Reviews: The platform simplifies the user access review workflow for faster adjustments and verification. Gain real-time insights into the status of access reviews to proactively address potential risks.
  • Control Testing: Design tests to track the effectiveness of controls and ensure ongoing compliance. You can also auto-generate tasks based on test results to address failed tests promptly.
  • Risk and Compliance Visibility: Access up-to-date reports and dashboards to gain a clear understanding of your compliance, risk and audit-readiness posture. Identify and prioritize action items to address potential risks and compliance gaps. You can also schedule auto-generated reports delivered via email.
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  • Risk Management: Create a centralized risk register for the entire organization and implement automated workflows to identify, assess and neutralize all recorded risks. 
    • Integrated Risk: Continually integrate and analyze available data sets to address vulnerabilities in real time. Use data visualizations, dashboards and reporting to make data-driven decisions concerning critical threats. Connect existing data to assign risk scores. 
    • Enterprise Risk: The ERM module provides risk detection and response, compliance and reporting capabilities. Use existing best-practice risk and control libraries or customize to keep up with regulatory standards. Improve stakeholder engagement with data visualizations and storyboarding and discover errors, omissions and anomalies. 
    • IT Risk: Access preconfigured workflows to get visibility into exploits and vulnerabilities. Automate repetitive processes and customize existing workflows to adapt to changing needs. 
    • Third-Party Risk: Use storyboards, data visualizations, reports and analytics to identify and prioritize critical risks. Integrate third-party information across the system to streamline contract negotiations. Categorize vendors based on impact, exposure and risk and centralize all data on the inventory of third parties. 
  • Modern Compliance: Perform conflict checks, fraud and bribery inspections, and regulatory non-compliance inspections. Create microlearning resources to provide visibility into compliance and create an ethical workplace atmosphere. 
  • Governance: Conduct digital and in-person board, committee and leadership meetings, and manage entities, subsidiaries and corporate records. Set up custom corporate compensation plans and keep tabs on brand effectiveness and reputation. Automatically flag any issues for immediate resolution. 
  • Audit Management: Set up automated workflows to track KPIs, KRIs, control processes and audit tasks. Customize audits according to the company’s needs. Use data visualization to describe performance to external auditors and regulators. Identify areas of concern and perform remote audits. 
    • Internal Controls: Optimize the control testing process with automated workflows and data integration from third-party apps like Salesforce, SAP and Concur. Consolidate risk data from existing frameworks and external sources to build risk and control libraries. 
    • Financial Reporting: Access plug-and-play dashboards designed for SOX reporting. Run audits, share results and notify stakeholders with a single button. Standardize SOX, UK SOX and J-SOX reporting with pre-existing SOX templates. 
    • IT Audit: Get complete visibility over key IT controls and activities. Eliminate bottlenecks and duplication with automated workflows, best-practice work papers and centrally accessible risk and control libraries. 
    • Performance Audit: Monitor public sector programs for incidents of waste, abuse and transactional fraud. Streamline audits with access to .gov content frameworks and toolkits. 
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Product Ranking

#30

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#39

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Analyst Rating Summary

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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 97 97 98 90 81 87 98 100 83 98 73 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 233 reviews
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92%
of users recommend this product

Hyperproof has a 'excellent' User Satisfaction Rating of 92% when considering 233 user reviews from 3 recognized software review sites.

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Awards

Hyperproof stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Diligent and concluded it earns best-in-class honors for Regulatory Management.

Regulatory Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Users find Hyperproof easy to navigate, making it accessible even to non-compliance professionals.
Effective Compliance Management: The platform supports comprehensive compliance tasks, with features like Jumpstart for rapid mapping to new standards, helping users efficiently manage multiple frameworks.
Easy Audit Preparation and Evidence Tracking: It simplifies the audit process by enabling easy evidence mapping to controls, reducing the time spent on manual tracking.
Responsive Customer Support: Many users highlighted its dedicated support team, with fast response times and helpful assistance during setup and ongoing use.
Customizable Reporting and Filtering: The data filtering options allow for efficient reporting, which saves time for compliance leaders.
Continuous Feature Updates: Users appreciate that Hyperproof actively listens to feedback and implements improvements, such as adding new integrations and enhancing functionality.
Integrations with Major Platforms: It integrates well with popular tools like AWS, Jira and some BI platforms, aiding in automation and data consistency.
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Centralized Platform: Provides a single location for managing audits, risks, policies, and incidents, which streamlines workflows and enhances collaboration.
Compliance Management: Offers tools and features to help organizations adhere to industry regulations and internal policies, reducing compliance risks.
Risk Assessment: Enables users to identify, assess, and prioritize risks, facilitating proactive risk mitigation strategies.
Reporting and Analytics: Generates comprehensive reports and dashboards, providing insights into risk and compliance performance.
Third-Party Risk Management: Helps organizations assess and monitor the risks associated with third-party vendors and suppliers.
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Limited Built-In Analytics: Users reported that Hyperproof lacks native analytics and some reporting tools, requiring external BI platforms for more advanced reporting needs.
Incomplete Customization Options: Some customization limitations exist, particularly around risk scoring and specific field editing.
Limited Approval Flow and Workflow Automation: There’s no built-in approval flow, so users often rely on manual workarounds for certain tasks.
Performance Issues: A few users reported occasional lag during login, though not severe enough to affect productivity significantly.
Vendor Management and Risk Assessment: The vendor management module and risk assessment tools could use more advanced features and automation, such as automated due dates and reminders.
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Steep Learning Curve: Diligent's interface can be overwhelming for new users due to its extensive features and functionalities. This complexity can lead to a longer onboarding process and require additional training resources.
Customization Challenges: Adapting Diligent to specific workflows or unique risk management requirements can be difficult. The platform's rigidity may limit flexibility and hinder seamless integration with existing systems or processes.
Cost Considerations: Diligent's pricing structure can be a barrier for smaller organizations or those with budget constraints. The subscription fees and potential additional costs for implementation or support services may require careful financial evaluation.
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Hyperproof is a powerful GRC platform that offers a comprehensive suite of features to streamline risk management and compliance processes. We were particularly impressed by its ability to automate tasks, integrate with various IT tools and reduce overall data redundancy.One of its most significant strengths lies in its flexibility and customization. The platform allows you to tailor workflows to specific needs, free from rigid templates or pre-defined processes. For instance, we could easily modify and adapt pre-built frameworks to align with our unique requirements, ensuring that our compliance efforts are both efficient and effective.Hyperproof's automation capabilities can significantly reduce your administrative burden. The ability to automate repetitive tasks, such as control testing and evidence collection, frees up valuable time for your team to focus on strategic initiatives. Additionally, automated workflows and task assignments improve accountability and ensure the timely completion of compliance tasks.Its robust filtering and reporting capabilities empowered us to gain deeper insights into our compliance posture. We could easily identify areas of risk, prioritize remediation efforts and track progress toward our compliance objectives. The freshness meter is a particularly useful feature that helps maintain control hygiene and ensure timely assessments.The most impressive aspect of Hyperproof is its integration capabilities. We loved the hypersync feature that gathers and centralizes data, evidence, test results and screenshots from connected solutions in your tech stack, such as AWS, Azure and GitHub. This helps avoid jumping between multiple platforms to gather relevant data.Additionally, you can create automation tests for each hypersync connection to ensure security and compliance. You can set up automated tests to run daily for sensitive data or less frequently for less critical information. This helps maintain data integrity and provides a reliable audit trail.While Hyperproof is a powerful tool, there are areas for improvement. For instance, the vendor management module could benefit from additional features, such as integration with third-party risk assessment tools. Also, the due date reminder functionality could be more reliable to ensure timely follow-ups on vendor contracts and certifications.Overall, Hyperproof is a robust option if you’re looking for a GRC solution. But, we recommend evaluating its strengths and weaknesses against your organization’s internal requirements to determine if it’ll be the right fit for you.

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Diligent emerges as a robust governance, risk, and compliance (GRC) platform, streamlining board management, entity management, and more. Users consistently praise its intuitive interface and user-friendly design, making navigation and adoption seamless for teams of all technical backgrounds. Diligent's strength lies in its comprehensive suite of features, encompassing everything from board meeting management and secure document sharing to real-time collaboration tools and data-driven insights. The platform's ability to centralize critical information and automate routine tasks empowers organizations to enhance efficiency and make informed decisions. Furthermore, Diligent's robust security measures and compliance certifications instill confidence in users regarding data protection and regulatory adherence. However, some users note that Diligent's extensive feature set can initially feel overwhelming, requiring dedicated training and support to fully leverage its capabilities. Additionally, while Diligent offers a range of integrations with third-party applications, some users express a desire for more extensive integration options to further streamline workflows. Cost considerations also arise, as Diligent's pricing structure may pose challenges for smaller organizations or those with limited budgets. Diligent distinguishes itself through its commitment to innovation and customer-centricity. The platform continuously evolves with regular updates and enhancements based on user feedback, ensuring it remains at the forefront of GRC technology. Diligent's dedicated customer support team is highly responsive and knowledgeable, providing timely assistance and guidance to users. This focus on user experience and continuous improvement sets Diligent apart from competitors and fosters long-term customer loyalty. Diligent is best suited for mid-sized to large organizations, particularly those operating in highly regulated industries or with complex governance structures. Its comprehensive features, scalability, and security make it an ideal choice for organizations seeking to enhance GRC practices, improve board effectiveness, and mitigate risks. Diligent's ability to streamline processes, centralize information, and provide data-driven insights empowers organizations to make informed decisions, drive growth, and achieve their strategic objectives.

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