Splashtop vs Dameware Remote Everywhere

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Our analysts compared Splashtop vs Dameware Remote Everywhere based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

Splashtop Software Tool
Dameware Remote Everywhere Software Tool

Product Basics

Splashtop offers a robust remote desktop solution that enables users to access and control computers from anywhere, making it ideal for IT support, education, and remote work environments. Its intuitive interface and high-performance streaming ensure seamless connectivity and efficient task management. Splashtop is particularly beneficial for industries requiring secure and reliable remote access, such as healthcare, finance, and education. Users appreciate its strong security features, including encryption and multi-factor authentication, which safeguard sensitive data. Notable features include file transfer, remote printing, and multi-monitor support, enhancing productivity. Compared to similar products, Splashtop is praised for its affordability and ease of use, often highlighted in user reviews. Pricing varies based on the plan and number of users, with options for annual or monthly payments. For precise pricing tailored to specific needs, contacting SelectHub is recommended. Splashtop stands out for its balance of cost-effectiveness and comprehensive functionality.
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Dameware Remote Everywhere is a sophisticated remote support software designed to facilitate seamless IT assistance. It excels in providing quick and efficient remote access to devices, making it ideal for IT professionals and support teams across various industries, including healthcare, finance, and education. The software's standout features include its robust security protocols, real-time session monitoring, and comprehensive reporting capabilities. Users appreciate its intuitive interface and the ability to manage multiple sessions simultaneously, which enhances productivity. Compared to similar products, Dameware Remote Everywhere is praised for its reliability and ease of use. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored quote. This ensures that organizations can find a pricing plan that aligns with their specific needs and budget. Overall, Dameware Remote Everywhere is a versatile tool that effectively addresses the challenges of remote IT support.
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Product Insights

  • Cost Efficiency: Splashtop offers a budget-friendly solution for remote access, eliminating the need for expensive hardware or software licenses.
  • High Performance: Experience seamless remote sessions with low latency and high-definition quality, ensuring productivity is not compromised.
  • Cross-Platform Compatibility: Access your desktop from any device, whether it's Windows, Mac, iOS, Android, or Chromebook, providing flexibility in diverse environments.
  • Robust Security: Benefit from advanced security features like TLS and 256-bit AES encryption, ensuring your data remains protected during remote sessions.
  • Easy Deployment: Quickly set up and manage remote access across multiple devices without the need for extensive IT support or complex configurations.
  • Scalability: Easily scale your remote access needs as your business grows, accommodating additional users and devices without hassle.
  • Remote Support Capabilities: Provide efficient IT support by remotely accessing and troubleshooting client devices, reducing downtime and improving service delivery.
  • File Transfer Functionality: Transfer files between local and remote devices effortlessly, streamlining workflows and enhancing collaboration.
  • Session Recording: Record remote sessions for training, auditing, or compliance purposes, ensuring accountability and transparency.
  • Multi-Monitor Support: View and control multiple monitors connected to a remote computer, optimizing the management of complex tasks.
  • Customizable Access Permissions: Tailor access permissions to meet specific organizational needs, ensuring users have the appropriate level of access.
  • Unattended Access: Access remote computers without requiring user intervention, ideal for after-hours maintenance or support.
  • Integration with Existing Systems: Seamlessly integrate with existing IT infrastructure and applications, enhancing overall operational efficiency.
  • Global Accessibility: Connect to your devices from anywhere in the world, supporting remote work and global collaboration initiatives.
  • User-Friendly Interface: Navigate the software with ease, thanks to an intuitive interface that minimizes the learning curve for new users.
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  • Increased Efficiency: Dameware Remote Everywhere allows IT professionals to resolve issues quickly without needing to be physically present, reducing downtime and improving productivity.
  • Cost Savings: By minimizing the need for on-site visits, businesses can significantly cut travel expenses and allocate resources more effectively.
  • Enhanced Security: The software provides robust encryption and authentication protocols, ensuring that remote sessions are secure and data integrity is maintained.
  • Scalability: Whether managing a small team or a large enterprise, Dameware Remote Everywhere can scale to meet the needs of growing businesses, accommodating an increasing number of devices and users.
  • Cross-Platform Support: The ability to support multiple operating systems, including Windows, macOS, and Linux, ensures that IT teams can assist a diverse range of devices seamlessly.
  • Real-Time Collaboration: IT teams can collaborate in real-time during remote sessions, allowing for faster problem-solving and knowledge sharing among team members.
  • Improved Customer Satisfaction: Faster resolution times and the ability to address issues remotely lead to higher customer satisfaction and trust in IT services.
  • Comprehensive Reporting: Detailed session reports and analytics provide insights into IT operations, helping to identify trends and areas for improvement.
  • Customizable Alerts: IT administrators can set up alerts for specific events, ensuring they are notified of critical issues promptly and can take immediate action.
  • Reduced Environmental Impact: By decreasing the need for travel, businesses can lower their carbon footprint, contributing to sustainability goals.
  • 24/7 Availability: Remote support can be provided at any time, ensuring that issues are addressed promptly, regardless of time zones or business hours.
  • Seamless Integration: The software integrates with existing IT infrastructure and tools, allowing for a smooth implementation without disrupting current workflows.
  • Custom Branding: Businesses can customize the interface to reflect their brand, providing a consistent experience for end-users and reinforcing brand identity.
  • Reduced Learning Curve: With an intuitive interface, IT professionals can quickly become proficient in using the software, minimizing training time and costs.
  • Proactive Maintenance: IT teams can perform regular maintenance tasks remotely, preventing potential issues before they escalate into major problems.
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  • High-Performance Remote Access: Experience seamless remote desktop connections with low latency and high-definition quality, even on 4K monitors.
  • Cross-Platform Compatibility: Access Windows, Mac, iOS, Android, and Linux devices from any other device, ensuring flexibility across different operating systems.
  • Multi-Monitor Support: View multiple remote screens simultaneously, which is particularly useful for users who rely on multi-monitor setups for productivity.
  • File Transfer: Easily transfer files between local and remote devices without interrupting the remote session, enhancing workflow efficiency.
  • Remote Printing: Print documents from a remote computer to a local printer, making it convenient to handle physical documents from afar.
  • Session Recording: Record remote sessions for auditing, training, or troubleshooting purposes, ensuring accountability and learning opportunities.
  • Chat Functionality: Communicate with the remote user through an integrated chat feature, facilitating real-time collaboration and support.
  • Security Features: Benefit from robust security measures such as TLS and 256-bit AES encryption, device authentication, and two-factor authentication to protect sensitive data.
  • Remote Wake: Wake up a sleeping computer remotely using Wake-on-LAN, allowing access to devices that are not powered on.
  • Custom Branding: Personalize the Splashtop interface with your company’s branding, providing a professional appearance for client-facing interactions.
  • Integration with Third-Party Apps: Seamlessly integrate with popular tools like ServiceNow, Jira, and Freshdesk to streamline IT support workflows.
  • Group-Based Access Control: Manage user permissions and access rights based on groups, ensuring that only authorized personnel can access specific resources.
  • Scheduled Access: Set specific times for remote access to devices, which can help manage and control access for security and operational efficiency.
  • Session Timeout: Automatically disconnect inactive sessions after a specified period, reducing the risk of unauthorized access.
  • Customizable Alerts: Receive notifications for specific events or activities, such as login attempts or session starts, to stay informed about remote access activities.
  • Remote Reboot: Reboot a remote computer and automatically reconnect to it, simplifying the process of troubleshooting and maintenance.
  • Multi-User Collaboration: Allow multiple users to connect to a single remote session, facilitating teamwork and collaborative problem-solving.
  • Support for IoT Devices: Access and control Internet of Things (IoT) devices remotely, expanding the scope of remote management capabilities.
  • Custom Deployment Options: Deploy Splashtop in various environments, including on-premises, cloud, or hybrid setups, to meet specific organizational needs.
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  • Cross-Platform Support: Seamlessly connect to Windows, macOS, and Linux systems, ensuring flexibility in diverse IT environments.
  • Cloud-Based Architecture: Leverage cloud technology for remote access without the need for complex on-premises setups.
  • Two-Factor Authentication: Enhance security with an additional layer of protection, requiring a second form of verification for access.
  • Session Recording: Record remote sessions for auditing and training purposes, providing a comprehensive log of support activities.
  • File Transfer: Easily transfer files between local and remote systems, facilitating efficient troubleshooting and updates.
  • Remote Reboot and Reconnect: Reboot remote machines and automatically reconnect to the session, minimizing downtime during maintenance.
  • Customizable Branding: Personalize the interface with your organization's branding to maintain a consistent corporate identity.
  • Multi-Monitor Support: View and control multiple monitors connected to a remote system, enhancing support capabilities for complex setups.
  • Chat Functionality: Communicate with end-users in real-time through an integrated chat feature, improving collaboration during support sessions.
  • Session Transfer: Transfer active sessions between technicians without disconnecting, ensuring continuity in support.
  • Detailed Reporting: Generate comprehensive reports on session activities, providing insights into support operations and performance.
  • Remote Command Line Access: Execute command line operations on remote systems, allowing for advanced troubleshooting and configuration.
  • Wake-on-LAN: Power on remote computers that are in sleep mode, enabling support even when systems are not fully active.
  • Mobile Device Support: Access and control mobile devices, expanding support capabilities beyond traditional desktops and laptops.
  • Integrated Ticketing System: Manage support tickets directly within the platform, streamlining the support process and improving efficiency.
  • Customizable Alerts: Set up alerts for specific events or conditions, ensuring timely responses to critical issues.
  • Role-Based Access Control: Define user roles and permissions to ensure that technicians have appropriate access levels for their responsibilities.
  • Session Timeout Settings: Configure automatic session timeouts to enhance security and prevent unauthorized access.
  • Remote Printing: Print documents from a remote computer to a local printer, facilitating seamless document handling during support.
  • Scalability: Easily scale the solution to accommodate growing support needs, ensuring it remains effective as your organization expands.
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Product Ranking

#5

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Remote Desktop Software

#18

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Remote Desktop Software

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Synopsis of User Ratings and Reviews

Fast Performance: Users report that Splashtop is fast and responsive, making it feel like they're working on the remote computer directly.
Cross-Platform Compatibility: Splashtop supports a wide range of operating systems, allowing users to connect to their computers from various devices, such as Windows, Mac, iOS, and Android.
Strong Security: Security is a top priority for Splashtop, with features like 256-bit AES encryption, two-factor authentication, and device authentication to protect against unauthorized access.
User-Friendly Interface: Splashtop is known for its intuitive and easy-to-use interface, making it simple for both technical and non-technical users to set up and navigate.
Competitive Pricing: Splashtop offers competitive pricing compared to other remote desktop solutions, making it a cost-effective choice for businesses of all sizes.
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Cross-Platform Support: Dameware Remote Everywhere (DRE) supports a wide range of operating systems, allowing IT professionals to provide support for devices regardless of platform.
Fast Connections: Users have reported that DRE enables them to establish connections to remote devices in under 8 seconds, facilitating quick troubleshooting and issue resolution.
Comprehensive Remote Support: DRE offers a full suite of tools for incident analysis, troubleshooting, and device management, empowering IT professionals to effectively address various technical issues remotely.
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Internet Dependency: As with any remote access service, a stable internet connection is essential for Splashtop to function correctly. Users with unreliable internet service may experience performance issues, hindering their workflow.
Subscription Model: Unlike a one-time software purchase, Splashtop operates on a subscription basis. While this can be convenient for some, it might lead to higher long-term costs for businesses compared to purchasing a perpetual license.
Mobile Device Limitations: While Splashtop offers mobile apps, controlling a desktop from a smaller touchscreen can be cumbersome. Certain tasks that require precise mouse movements or extensive typing might be less efficient on a mobile device.
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Cost: The pricing might not be suitable for all businesses, especially smaller ones with limited budgets.
Mobile App Issues: The mobile app, particularly for iOS, has drawbacks like instability, connection problems, and a user interface that some users find difficult to use.
Performance Hiccups: Some users have reported occasional issues with the software's performance, such as crashes or slowness.
Setup Difficulties: While generally considered easy to set up, some users have found the initial installation process to be more complex than anticipated, noting that the documentation could be clearer.
Support Response Times: Although customer support is generally well-regarded, there have been cases where users experienced delays in getting assistance.
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Is Splashtop really making a splash in the remote desktop market? User reviews from the last year suggest that Splashtop is a highly-regarded remote desktop software praised for its user-friendly interface, making it a breeze to set up and use, even for non-tech savvy individuals. Users rave about its speed and reliability, providing a near-seamless remote access experience.Security is a cornerstone of Splashtop, with features like TLS and 256-bit AES encryption, two-factor authentication, and device authentication ensuring that connections are fortified. Users highlight Splashtop's competitive pricing as a major plus, especially for individuals and small to medium-sized businesses, striking a balance between a robust feature set and affordability. While generally lauded for its performance, some users did mention occasional minor delays, particularly when dealing with unstable internet connections. A significant differentiating factor is its ease of use, even for non-technical users, making it ideal for businesses with varying technical expertise. For example, one user, Amy, a verified reviewer on Capterra, stated that "walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end."In conclusion, Splashtop seems like a great fit for individuals and businesses of all sizes looking for a user-friendly, secure, and reliable remote desktop solution. Its intuitive interface, robust security features, and competitive pricing make it a compelling choice in the market. However, users seeking advanced features might need to consider higher-tier plans, as pointed out by some reviewers.

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Is Dameware Remote Everywhere the gold standard of remote support software, or does it miss the mark? While user reviews praise Dameware Remote Everywhere for its robust security features and intuitive interface, some users have reported experiencing crashes and inconsistencies. For example, one user reported that the software frequently crashed when accessing important information about remote devices. Users appreciate the software's speed, with connections typically established in under eight seconds, and its comprehensive features, including file transfer and video calls. However, some users find the pricing to be high, particularly given the reported performance issues. One of the most significant advantages of Dameware Remote Everywhere is its cross-platform support, allowing IT professionals to manage Windows, Mac, and Linux systems seamlessly. The software also stands out for its strong security measures, including encryption protocols like SSL and TLS, Smart Card authentication, and multi-layered security checks. These features are essential for businesses handling sensitive data and require secure remote access solutions. Despite these strengths, the software's drawbacks, such as occasional crashes and a relatively high price point, cannot be ignored. Overall, Dameware Remote Everywhere is best suited for businesses prioritizing robust IT support and secure network management, even with its drawbacks. Its comprehensive features, cross-platform compatibility, and strong security measures make it a valuable tool for IT professionals. However, businesses on a tight budget or those requiring flawless performance may need to consider alternatives.

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