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RemotePC vs Dameware Remote Everywhere

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Our analysts compared RemotePC vs Dameware Remote Everywhere based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Benefits & Features Analyst Summary Screenshots
RemotePC Software Tool
Dameware Remote Everywhere Software Tool
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Product Basics

RemotePC is a sophisticated software solution designed to facilitate seamless remote desktop access and management. It is particularly well-suited for professionals and businesses across various industries, including IT support, education, and finance, where remote work and collaboration are essential. The platform offers robust features such as high-performance remote access, file transfer capabilities, and secure communication channels, ensuring users can efficiently manage tasks from any location. Unique benefits include its user-friendly interface and compatibility with multiple operating systems, enhancing its versatility. Users often praise its reliability and ease of use compared to similar products. Pricing details can vary based on specific needs, so it's advisable to contact SelectHub for a tailored quote. RemotePC stands out for its comprehensive feature set and adaptability, making it a valuable tool for those requiring dependable remote desktop solutions.
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Dameware Remote Everywhere is a sophisticated remote support software designed to facilitate seamless IT assistance. It excels in providing quick and efficient remote access to devices, making it ideal for IT professionals and support teams across various industries, including healthcare, finance, and education. The software's standout features include its robust security protocols, real-time session monitoring, and comprehensive reporting capabilities. Users appreciate its intuitive interface and the ability to manage multiple sessions simultaneously, which enhances productivity. Compared to similar products, Dameware Remote Everywhere is praised for its reliability and ease of use. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored quote. This ensures that organizations can find a pricing plan that aligns with their specific needs and budget. Overall, Dameware Remote Everywhere is a versatile tool that effectively addresses the challenges of remote IT support.
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Product Assistance

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Product Insights

  • Seamless Accessibility: RemotePC allows users to access their computers from anywhere, enabling work flexibility and continuity without geographical constraints.
  • Enhanced Collaboration: With features like screen sharing and file transfer, RemotePC facilitates real-time collaboration, making it easier for teams to work together effectively, regardless of location.
  • Cost Efficiency: By reducing the need for physical presence and travel, RemotePC helps businesses save on operational costs while maintaining productivity.
  • Robust Security: RemotePC employs TLS v 1.2/AES-256 encryption, ensuring that all remote sessions and data transfers are secure, protecting sensitive business information.
  • Scalability: Whether for a small team or a large enterprise, RemotePC can scale to meet the needs of any organization, providing flexible plans that grow with your business.
  • Cross-Platform Compatibility: RemotePC supports multiple operating systems, including Windows, Mac, Linux, iOS, and Android, ensuring seamless integration into diverse IT environments.
  • Uninterrupted Performance: With minimal latency and high-speed connectivity, RemotePC ensures smooth and efficient remote sessions, enhancing user experience and productivity.
  • Comprehensive Support: RemotePC offers 24/7 customer support, ensuring that users can resolve issues quickly and maintain uninterrupted access to their systems.
  • Easy Setup and Use: RemotePC is designed for user-friendliness, with a straightforward installation process and intuitive interface, reducing the learning curve for new users.
  • Remote Printing Capability: Users can print documents from their remote computers to local printers, streamlining workflows and eliminating the need for file transfers.
  • Session Recording: RemotePC allows users to record remote sessions, providing a valuable resource for training, auditing, and compliance purposes.
  • Multi-Monitor Support: Users can view and control multiple monitors connected to a remote computer, enhancing productivity for tasks that require extensive screen real estate.
  • Wake-on-LAN Support: RemotePC can wake up a sleeping computer remotely, ensuring that users can access their systems even if they are not powered on.
  • Customizable Access Permissions: Administrators can set specific access permissions for users, ensuring that only authorized personnel can access sensitive systems and data.
  • Efficient Resource Management: By centralizing IT management, RemotePC helps organizations optimize their resources, reducing the need for on-site technical support.
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  • Increased Efficiency: Dameware Remote Everywhere allows IT professionals to resolve issues quickly without needing to be physically present, reducing downtime and improving productivity.
  • Cost Savings: By minimizing the need for on-site visits, businesses can significantly cut travel expenses and allocate resources more effectively.
  • Enhanced Security: The software provides robust encryption and authentication protocols, ensuring that remote sessions are secure and data integrity is maintained.
  • Scalability: Whether managing a small team or a large enterprise, Dameware Remote Everywhere can scale to meet the needs of growing businesses, accommodating an increasing number of devices and users.
  • Cross-Platform Support: The ability to support multiple operating systems, including Windows, macOS, and Linux, ensures that IT teams can assist a diverse range of devices seamlessly.
  • Real-Time Collaboration: IT teams can collaborate in real-time during remote sessions, allowing for faster problem-solving and knowledge sharing among team members.
  • Improved Customer Satisfaction: Faster resolution times and the ability to address issues remotely lead to higher customer satisfaction and trust in IT services.
  • Comprehensive Reporting: Detailed session reports and analytics provide insights into IT operations, helping to identify trends and areas for improvement.
  • Customizable Alerts: IT administrators can set up alerts for specific events, ensuring they are notified of critical issues promptly and can take immediate action.
  • Reduced Environmental Impact: By decreasing the need for travel, businesses can lower their carbon footprint, contributing to sustainability goals.
  • 24/7 Availability: Remote support can be provided at any time, ensuring that issues are addressed promptly, regardless of time zones or business hours.
  • Seamless Integration: The software integrates with existing IT infrastructure and tools, allowing for a smooth implementation without disrupting current workflows.
  • Custom Branding: Businesses can customize the interface to reflect their brand, providing a consistent experience for end-users and reinforcing brand identity.
  • Reduced Learning Curve: With an intuitive interface, IT professionals can quickly become proficient in using the software, minimizing training time and costs.
  • Proactive Maintenance: IT teams can perform regular maintenance tasks remotely, preventing potential issues before they escalate into major problems.
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  • Cross-Platform Compatibility: RemotePC supports Windows, macOS, Linux, iOS, and Android, allowing seamless remote access across different operating systems.
  • Always-On Remote Access: Users can set up their computers for permanent remote access, ensuring they can connect anytime without needing someone on the other end to grant access.
  • File Transfer: Easily transfer files and folders between local and remote computers, enhancing productivity by allowing quick access to necessary documents.
  • Multi-Monitor Support: View multiple remote screens simultaneously, which is particularly useful for users who work with multi-monitor setups.
  • Remote Printing: Print documents from a remote computer to a local printer, facilitating the handling of physical documents without needing to transfer files first.
  • Session Recording: Record remote sessions for future reference or training purposes, providing a way to review actions taken during a session.
  • Chat Functionality: Communicate with the user on the remote computer via a built-in chat feature, which can be useful for troubleshooting or collaboration.
  • Scalable for Businesses: Offers scalable solutions for businesses of all sizes, including features like user management and access control for teams.
  • Security Features: Utilizes TLS v 1.2/AES-256 encryption to ensure secure connections, protecting sensitive data during remote sessions.
  • Remote Reboot: Reboot the remote computer and reconnect automatically, which is helpful for applying updates or resolving issues that require a restart.
  • Whiteboard Feature: Use the whiteboard tool to draw on the remote screen, aiding in presentations or collaborative work.
  • Mobile Access: Access remote computers from mobile devices, providing flexibility for users who need to connect while on the go.
  • Wake-on-LAN: Wake up a sleeping computer remotely, ensuring access even if the machine is not powered on at the time of connection.
  • Customizable Reports: Generate detailed reports on remote access activity, which can be useful for monitoring usage and ensuring compliance.
  • Integration with Helpdesk Systems: Integrates with popular helpdesk systems, streamlining support processes and improving response times.
  • Remote Sound: Listen to audio from the remote computer, which can be beneficial for multimedia tasks or troubleshooting audio-related issues.
  • Access Logs: Keep track of all remote access sessions with detailed logs, providing transparency and accountability for remote activities.
  • Easy Setup: Quick and straightforward installation process, allowing users to get started with remote access without extensive technical knowledge.
  • Custom Branding: Businesses can customize the RemotePC interface with their branding, creating a cohesive experience for clients and employees.
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  • Cross-Platform Support: Seamlessly connect to Windows, macOS, and Linux systems, ensuring flexibility in diverse IT environments.
  • Cloud-Based Architecture: Leverage cloud technology for remote access without the need for complex on-premises setups.
  • Two-Factor Authentication: Enhance security with an additional layer of protection, requiring a second form of verification for access.
  • Session Recording: Record remote sessions for auditing and training purposes, providing a comprehensive log of support activities.
  • File Transfer: Easily transfer files between local and remote systems, facilitating efficient troubleshooting and updates.
  • Remote Reboot and Reconnect: Reboot remote machines and automatically reconnect to the session, minimizing downtime during maintenance.
  • Customizable Branding: Personalize the interface with your organization's branding to maintain a consistent corporate identity.
  • Multi-Monitor Support: View and control multiple monitors connected to a remote system, enhancing support capabilities for complex setups.
  • Chat Functionality: Communicate with end-users in real-time through an integrated chat feature, improving collaboration during support sessions.
  • Session Transfer: Transfer active sessions between technicians without disconnecting, ensuring continuity in support.
  • Detailed Reporting: Generate comprehensive reports on session activities, providing insights into support operations and performance.
  • Remote Command Line Access: Execute command line operations on remote systems, allowing for advanced troubleshooting and configuration.
  • Wake-on-LAN: Power on remote computers that are in sleep mode, enabling support even when systems are not fully active.
  • Mobile Device Support: Access and control mobile devices, expanding support capabilities beyond traditional desktops and laptops.
  • Integrated Ticketing System: Manage support tickets directly within the platform, streamlining the support process and improving efficiency.
  • Customizable Alerts: Set up alerts for specific events or conditions, ensuring timely responses to critical issues.
  • Role-Based Access Control: Define user roles and permissions to ensure that technicians have appropriate access levels for their responsibilities.
  • Session Timeout Settings: Configure automatic session timeouts to enhance security and prevent unauthorized access.
  • Remote Printing: Print documents from a remote computer to a local printer, facilitating seamless document handling during support.
  • Scalability: Easily scale the solution to accommodate growing support needs, ensuring it remains effective as your organization expands.
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Product Ranking

#8

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Remote Desktop Software

#18

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Remote Desktop Software

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Synopsis of User Ratings and Reviews

Affordability: RemotePC is praised by users for being more cost-effective than many competing remote access software options, making it a budget-friendly choice for businesses.
User-Friendliness: The software is designed to be very user-friendly, enabling team members to quickly learn, implement, and navigate the system without requiring extensive technical expertise.
High Performance: Users consistently highlight the excellent performance of RemotePC, noting its speed and reliability in establishing and maintaining remote connections.
Strong Security: Security is a priority for RemotePC, with robust measures in place to ensure the safe and encrypted transmission of data during remote access sessions.
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Cross-Platform Support: Dameware Remote Everywhere (DRE) supports a wide range of operating systems, allowing IT professionals to provide support for devices regardless of platform.
Fast Connections: Users have reported that DRE enables them to establish connections to remote devices in under 8 seconds, facilitating quick troubleshooting and issue resolution.
Comprehensive Remote Support: DRE offers a full suite of tools for incident analysis, troubleshooting, and device management, empowering IT professionals to effectively address various technical issues remotely.
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Limited Mobile App: RemotePC's mobile app functionality is reported to be lacking, which can be a significant drawback for businesses with employees who need to access work computers while on the go.
Occasional Connectivity Issues: Some users have reported experiencing occasional disconnections during remote sessions, which can be disruptive to workflow, especially during critical tasks.
Limited Linux Functionality: While RemotePC supports Linux, some features are limited on this operating system, which might be a concern for businesses heavily reliant on Linux environments.
Lack of Built-in Video Conferencing: RemotePC does not offer integrated video conferencing features, which are becoming increasingly important for remote teams to collaborate effectively. While it does offer a separate video conferencing solution, it is not integrated into the remote access platform.
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Cost: The pricing might not be suitable for all businesses, especially smaller ones with limited budgets.
Mobile App Issues: The mobile app, particularly for iOS, has drawbacks like instability, connection problems, and a user interface that some users find difficult to use.
Performance Hiccups: Some users have reported occasional issues with the software's performance, such as crashes or slowness.
Setup Difficulties: While generally considered easy to set up, some users have found the initial installation process to be more complex than anticipated, noting that the documentation could be clearer.
Support Response Times: Although customer support is generally well-regarded, there have been cases where users experienced delays in getting assistance.
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Is RemotePC the 'key' to unlocking seamless remote access, or does it leave users feeling 'unplugged'? RemotePC is generally well-regarded for its affordability and user-friendliness, particularly excelling in performance between Windows machines. Users praise its straightforward setup and comprehensive features, such as remote access, file transfer, and session recording, making it ideal even for less tech-savvy individuals. Its intuitive interface and robust functionality have earned it accolades, with many highlighting its speed and reliability as standout features. Some users have reported occasional connectivity hiccups, which are often contingent on internet stability, but these appear to be exceptions rather than the rule. A significant differentiating factor is RemotePC's pricing strategy, which is often lauded as more competitive than rivals like TeamViewer without compromising on features or performance. This affordability, coupled with its user-friendly design and comprehensive feature set, makes it a compelling choice for individuals and businesses seeking a cost-effective and efficient remote access solution. While occasional connectivity issues have been raised, the overwhelming sentiment leans towards RemotePC being a reliable and valuable tool in today's increasingly remote-centric world.

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Is Dameware Remote Everywhere the gold standard of remote support software, or does it miss the mark? While user reviews praise Dameware Remote Everywhere for its robust security features and intuitive interface, some users have reported experiencing crashes and inconsistencies. For example, one user reported that the software frequently crashed when accessing important information about remote devices. Users appreciate the software's speed, with connections typically established in under eight seconds, and its comprehensive features, including file transfer and video calls. However, some users find the pricing to be high, particularly given the reported performance issues. One of the most significant advantages of Dameware Remote Everywhere is its cross-platform support, allowing IT professionals to manage Windows, Mac, and Linux systems seamlessly. The software also stands out for its strong security measures, including encryption protocols like SSL and TLS, Smart Card authentication, and multi-layered security checks. These features are essential for businesses handling sensitive data and require secure remote access solutions. Despite these strengths, the software's drawbacks, such as occasional crashes and a relatively high price point, cannot be ignored. Overall, Dameware Remote Everywhere is best suited for businesses prioritizing robust IT support and secure network management, even with its drawbacks. Its comprehensive features, cross-platform compatibility, and strong security measures make it a valuable tool for IT professionals. However, businesses on a tight budget or those requiring flawless performance may need to consider alternatives.

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