GoToMyPC vs ScreenConnect

Is GoToMyPC the 'go-to' solution for remote access, or will it leave users feeling 'pc-ved'? While GoToMyPC receives generally positive feedback for its reliability and user-friendly interface, its pricing strategy has sparked debate among users. GoToMyPC shines in its straightforward setup process and stable connections, ensuring a smooth and efficient remote work experience. Users particularly appreciate the software's compatibility with various operating systems, including Windows, macOS, Android, and iOS, making it a versatile choice for diverse users. The inclusion of features like remote printing, file transfer, and multi-monitor support further enhances its appeal. However, the pricing structure emerges as a potential drawback. Although a 7-day free trial is offered, the subsequent subscription fees are notably higher than those of competitors like TeamViewer and RemotePC, a point frequently raised by users. Some users also report occasional sluggishness with the mobile app. In conclusion, GoToMyPC proves to be a reliable and feature-rich remote access solution best suited for individuals and businesses prioritizing a seamless and dependable remote work experience and are willing to invest in a premium solution. However, budget-conscious users may find better value in exploring alternative options.

Can ScreenConnect connect with users looking for robust remote support software, or will it leave them feeling disconnected? User reviews from the last year indicate that ConnectWise ScreenConnect is a powerful remote access program that enables users to access and control a selection of devices, offer real-time support, and manage team meetings. Users praise its industry-standard security features, excellent customer support, and impressive screen-sharing tools. For example, one user stated that "ScreenConnect is incredible. The process of deploying to various endpoints is super easy via Intune - just build the app from the admin portal and deploy the MSI file." Another user praised its ease of use, stating that "the interface is intuitive and user-friendly, allowing support staff and end-users to navigate the software without a steep learning curve." However, some users find its pricing structure complex and its user interface confusing. Additionally, there have been reports of occasional lag issues. One user reported that "the ConnectWise ScreenConnect user interface is very slow and laggy. Actions made on the connected device can take seconds to appear on screen, which can be frustrating." Another user expressed their frustration with the pricing structure, stating that "the pricing perspective [of ConnectWise Control] could be like a burden to some companies to get this tool across and purchase the licenses for all users." Despite these drawbacks, ConnectWise ScreenConnect remains a popular choice for IT professionals seeking a secure and reliable remote support solution. ConnectWise ScreenConnect is most suitable for medium to large businesses with dedicated IT teams who need a comprehensive remote support solution. Its robust features, such as unattended access, session recording, and integration with other ConnectWise products, make it a powerful tool for managing and supporting a large number of devices. However, smaller businesses or individual users may find the pricing structure prohibitive and the features overwhelming. Overall, ConnectWise ScreenConnect is a powerful and versatile remote support solution that is well-suited for businesses with the resources and technical expertise to take advantage of its full capabilities.