Chrome Remote Desktop vs Splashtop

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Our analysts compared Chrome Remote Desktop vs Splashtop based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

Chrome Remote Desktop Software Tool
Splashtop Software Tool

Product Basics

Chrome Remote Desktop is a versatile software solution that facilitates remote access to computers, enabling users to control their devices from virtually anywhere. This tool is particularly well-suited for individuals and businesses that require seamless remote support, telecommuting capabilities, or access to files and applications on their home or office computers while on the go. Its user-friendly interface and straightforward setup make it accessible to both tech-savvy users and those less familiar with remote access technologies.

Key benefits of Chrome Remote Desktop include its robust security features, cross-platform compatibility, and the ability to provide remote assistance without complex configurations. Popular features include screen sharing, file transfer, and multi-monitor support, which enhance productivity and collaboration. Users often praise its reliability and ease of use, noting that it performs well even with limited bandwidth.

In comparison to similar products, Chrome Remote Desktop is often highlighted for its simplicity and cost-effectiveness. While specific pricing details are not readily available, users are encouraged to contact SelectHub for a personalized pricing quote based on their unique requirements. This ensures they receive the most accurate and relevant information tailored to their needs.

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Splashtop offers a robust remote desktop solution that enables users to access and control computers from anywhere, making it ideal for IT support, education, and remote work environments. Its intuitive interface and high-performance streaming ensure seamless connectivity and efficient task management. Splashtop is particularly beneficial for industries requiring secure and reliable remote access, such as healthcare, finance, and education. Users appreciate its strong security features, including encryption and multi-factor authentication, which safeguard sensitive data. Notable features include file transfer, remote printing, and multi-monitor support, enhancing productivity. Compared to similar products, Splashtop is praised for its affordability and ease of use, often highlighted in user reviews. Pricing varies based on the plan and number of users, with options for annual or monthly payments. For precise pricing tailored to specific needs, contacting SelectHub is recommended. Splashtop stands out for its balance of cost-effectiveness and comprehensive functionality.
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Mobile

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24/7 Live Support
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24/7 Live Support

Product Insights

  • Seamless Access: Chrome Remote Desktop allows you to access your computer from anywhere, ensuring you can work on important files and applications even when you're away from your desk.
  • Enhanced Security: The software uses advanced encryption protocols to protect your data during remote sessions, providing peace of mind that your information remains secure.
  • Cross-Platform Compatibility: Whether you're using Windows, macOS, Linux, or Chrome OS, Chrome Remote Desktop supports multiple operating systems, making it versatile for diverse IT environments.
  • Cost-Effective Solution: As a free tool, Chrome Remote Desktop offers robust remote access capabilities without the need for expensive software licenses or subscriptions.
  • Easy Setup: The straightforward installation process means you can quickly configure remote access without needing extensive technical knowledge, saving time and reducing frustration.
  • Uninterrupted Workflow: By enabling remote access to your work computer, you can maintain productivity during travel, emergencies, or when working from home.
  • Collaboration Facilitation: Share your screen with colleagues or clients effortlessly, making it easier to collaborate on projects, provide technical support, or conduct virtual meetings.
  • Resource Optimization: Access powerful desktop applications and resources from less powerful devices, optimizing the use of available hardware and reducing the need for high-end equipment.
  • Minimal Latency: Experience smooth and responsive remote sessions with minimal lag, ensuring that your remote work feels almost as seamless as working directly on the host machine.
  • Regular Updates: Benefit from continuous improvements and new features through regular updates from Google, ensuring the software remains reliable and up-to-date.
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  • Cost Efficiency: Splashtop offers a budget-friendly solution for remote access, eliminating the need for expensive hardware or software licenses.
  • High Performance: Experience seamless remote sessions with low latency and high-definition quality, ensuring productivity is not compromised.
  • Cross-Platform Compatibility: Access your desktop from any device, whether it's Windows, Mac, iOS, Android, or Chromebook, providing flexibility in diverse environments.
  • Robust Security: Benefit from advanced security features like TLS and 256-bit AES encryption, ensuring your data remains protected during remote sessions.
  • Easy Deployment: Quickly set up and manage remote access across multiple devices without the need for extensive IT support or complex configurations.
  • Scalability: Easily scale your remote access needs as your business grows, accommodating additional users and devices without hassle.
  • Remote Support Capabilities: Provide efficient IT support by remotely accessing and troubleshooting client devices, reducing downtime and improving service delivery.
  • File Transfer Functionality: Transfer files between local and remote devices effortlessly, streamlining workflows and enhancing collaboration.
  • Session Recording: Record remote sessions for training, auditing, or compliance purposes, ensuring accountability and transparency.
  • Multi-Monitor Support: View and control multiple monitors connected to a remote computer, optimizing the management of complex tasks.
  • Customizable Access Permissions: Tailor access permissions to meet specific organizational needs, ensuring users have the appropriate level of access.
  • Unattended Access: Access remote computers without requiring user intervention, ideal for after-hours maintenance or support.
  • Integration with Existing Systems: Seamlessly integrate with existing IT infrastructure and applications, enhancing overall operational efficiency.
  • Global Accessibility: Connect to your devices from anywhere in the world, supporting remote work and global collaboration initiatives.
  • User-Friendly Interface: Navigate the software with ease, thanks to an intuitive interface that minimizes the learning curve for new users.
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  • Cross-Platform Compatibility: Access and control your computer from any device, whether it's a Windows, macOS, Linux, iOS, or Android system.
  • Easy Setup: Quickly install and configure the Chrome Remote Desktop extension from the Chrome Web Store, with no need for complex network configurations.
  • Secure Connections: Utilizes the latest open web technologies, including WebRTC, to ensure secure and encrypted connections between devices.
  • Unattended Access: Set up remote access to your computer even when you are not physically present, allowing for 24/7 availability.
  • Multi-Monitor Support: Seamlessly switch between multiple monitors connected to the remote computer, enhancing productivity for complex tasks.
  • File Transfer: Easily transfer files between the local and remote devices, streamlining workflows and reducing the need for third-party file-sharing services.
  • Clipboard Synchronization: Copy and paste text and images between the local and remote devices, making it easier to share information and resources.
  • Remote Assistance: Provide or receive technical support by sharing your screen with another user, facilitating troubleshooting and collaboration.
  • Session Management: Manage multiple remote sessions simultaneously, allowing for efficient multitasking and oversight of various systems.
  • Performance Optimization: Automatically adjusts the quality of the remote session based on network conditions to ensure a smooth and responsive experience.
  • Customizable Shortcuts: Create and use keyboard shortcuts to perform common tasks quickly, enhancing the efficiency of remote operations.
  • Integration with Google Account: Leverage your existing Google account for authentication and access management, simplifying the login process.
  • Free to Use: Chrome Remote Desktop is available at no cost, providing a robust remote access solution without the need for a subscription or additional fees.
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  • High-Performance Remote Access: Experience seamless remote desktop connections with low latency and high-definition quality, even on 4K monitors.
  • Cross-Platform Compatibility: Access Windows, Mac, iOS, Android, and Linux devices from any other device, ensuring flexibility across different operating systems.
  • Multi-Monitor Support: View multiple remote screens simultaneously, which is particularly useful for users who rely on multi-monitor setups for productivity.
  • File Transfer: Easily transfer files between local and remote devices without interrupting the remote session, enhancing workflow efficiency.
  • Remote Printing: Print documents from a remote computer to a local printer, making it convenient to handle physical documents from afar.
  • Session Recording: Record remote sessions for auditing, training, or troubleshooting purposes, ensuring accountability and learning opportunities.
  • Chat Functionality: Communicate with the remote user through an integrated chat feature, facilitating real-time collaboration and support.
  • Security Features: Benefit from robust security measures such as TLS and 256-bit AES encryption, device authentication, and two-factor authentication to protect sensitive data.
  • Remote Wake: Wake up a sleeping computer remotely using Wake-on-LAN, allowing access to devices that are not powered on.
  • Custom Branding: Personalize the Splashtop interface with your company’s branding, providing a professional appearance for client-facing interactions.
  • Integration with Third-Party Apps: Seamlessly integrate with popular tools like ServiceNow, Jira, and Freshdesk to streamline IT support workflows.
  • Group-Based Access Control: Manage user permissions and access rights based on groups, ensuring that only authorized personnel can access specific resources.
  • Scheduled Access: Set specific times for remote access to devices, which can help manage and control access for security and operational efficiency.
  • Session Timeout: Automatically disconnect inactive sessions after a specified period, reducing the risk of unauthorized access.
  • Customizable Alerts: Receive notifications for specific events or activities, such as login attempts or session starts, to stay informed about remote access activities.
  • Remote Reboot: Reboot a remote computer and automatically reconnect to it, simplifying the process of troubleshooting and maintenance.
  • Multi-User Collaboration: Allow multiple users to connect to a single remote session, facilitating teamwork and collaborative problem-solving.
  • Support for IoT Devices: Access and control Internet of Things (IoT) devices remotely, expanding the scope of remote management capabilities.
  • Custom Deployment Options: Deploy Splashtop in various environments, including on-premises, cloud, or hybrid setups, to meet specific organizational needs.
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Product Ranking

#2

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Remote Desktop Software

#5

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Remote Desktop Software

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User Sentiment Summary

Great User Sentiment 28 reviews
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89%
of users recommend this product

Chrome Remote Desktop has a 'great' User Satisfaction Rating of 89% when considering 28 user reviews from 1 recognized software review sites.

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4.46 (28)
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Synopsis of User Ratings and Reviews

Simple Setup: Chrome Remote Desktop is praised for its straightforward setup process, which can be completed quickly without any special technical expertise.
Cost-Effective Solution: Chrome Remote Desktop is free to use, making it a budget-friendly choice for businesses of all sizes.
Cross-Platform Compatibility: The software works seamlessly across various operating systems, including Windows, macOS, Linux, and Chromebooks, ensuring accessibility for a wide range of users and devices.
Seamless Integration with Google: Chrome Remote Desktop leverages the convenience of Google accounts and the Chrome browser, simplifying access and management for users already familiar with Google's ecosystem.
Reliable Performance: Users generally report a positive experience with Chrome Remote Desktop's speed and responsiveness, especially when using a stable internet connection.
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Fast Performance: Users report that Splashtop is fast and responsive, making it feel like they're working on the remote computer directly.
Cross-Platform Compatibility: Splashtop supports a wide range of operating systems, allowing users to connect to their computers from various devices, such as Windows, Mac, iOS, and Android.
Strong Security: Security is a top priority for Splashtop, with features like 256-bit AES encryption, two-factor authentication, and device authentication to protect against unauthorized access.
User-Friendly Interface: Splashtop is known for its intuitive and easy-to-use interface, making it simple for both technical and non-technical users to set up and navigate.
Competitive Pricing: Splashtop offers competitive pricing compared to other remote desktop solutions, making it a cost-effective choice for businesses of all sizes.
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Limited File Transfer: Chrome Remote Desktop lacks a drag-and-drop feature for file transfers, requiring a cumbersome process of uploading and downloading files, impacting efficiency for businesses that frequently exchange files.
No Built-in Chat: The absence of a built-in chat feature hinders real-time communication with the remote user, making it difficult to exchange information or instructions efficiently, a crucial aspect of remote troubleshooting or collaboration.
Lack of Multi-Session Handling: Chrome Remote Desktop only allows one active session at a time, limiting IT professionals or users who need to access and manage multiple devices simultaneously, a common requirement in business environments.
Session Timeout: The 30-minute session timeout, requiring re-authentication, disrupts workflow and can be frustrating for users, especially during extended tasks or presentations.
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Internet Dependency: As with any remote access service, a stable internet connection is essential for Splashtop to function correctly. Users with unreliable internet service may experience performance issues, hindering their workflow.
Subscription Model: Unlike a one-time software purchase, Splashtop operates on a subscription basis. While this can be convenient for some, it might lead to higher long-term costs for businesses compared to purchasing a perpetual license.
Mobile Device Limitations: While Splashtop offers mobile apps, controlling a desktop from a smaller touchscreen can be cumbersome. Certain tasks that require precise mouse movements or extensive typing might be less efficient on a mobile device.
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Is Chrome Remote Desktop the key to unlocking seamless remote access, or does it leave users feeling a bit left out? User reviews from the last year reveal a mixed bag, with Chrome Remote Desktop emerging as a capable yet barebones tool. Users consistently applaud its simplicity and affordability. Setting it up is as easy as pie, requiring only a Google account and the Chrome browser – no need to wrestle with complicated installations. This straightforward approach makes it a godsend for folks who aren't tech-savvy, allowing them to quickly establish remote connections. And let's not forget the price tag – completely free! This makes it a winner for budget-conscious individuals or small businesses dipping their toes into the remote access pool. However, Chrome Remote Desktop isn't without its shortcomings. The lack of built-in chat is a head-scratcher, forcing users to rely on external communication methods during remote sessions. The browser dependency is another sticking point, potentially alienating users who prefer other browsers like Firefox or Safari. While Chrome Remote Desktop excels at basic remote access, its limitations become apparent in more demanding scenarios. The absence of drag-and-drop file transfer, for instance, can be a real drag, compelling users to resort to cumbersome manual uploads and downloads. Similarly, the lack of robust session management features makes it less than ideal for professional IT support environments where multiple simultaneous connections and multi-monitor setups are the norm. In a nutshell, Chrome Remote Desktop is a solid choice for users seeking a no-frills, free-of-charge remote access solution. It's perfect for occasional use, providing a lifeline for remote workers, assisting friends and family with tech troubles, or accessing your own devices on the go. However, its lack of advanced features may leave professionals and power users yearning for more.

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Is Splashtop really making a splash in the remote desktop market? User reviews from the last year suggest that Splashtop is a highly-regarded remote desktop software praised for its user-friendly interface, making it a breeze to set up and use, even for non-tech savvy individuals. Users rave about its speed and reliability, providing a near-seamless remote access experience.Security is a cornerstone of Splashtop, with features like TLS and 256-bit AES encryption, two-factor authentication, and device authentication ensuring that connections are fortified. Users highlight Splashtop's competitive pricing as a major plus, especially for individuals and small to medium-sized businesses, striking a balance between a robust feature set and affordability. While generally lauded for its performance, some users did mention occasional minor delays, particularly when dealing with unstable internet connections. A significant differentiating factor is its ease of use, even for non-technical users, making it ideal for businesses with varying technical expertise. For example, one user, Amy, a verified reviewer on Capterra, stated that "walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end."In conclusion, Splashtop seems like a great fit for individuals and businesses of all sizes looking for a user-friendly, secure, and reliable remote desktop solution. Its intuitive interface, robust security features, and competitive pricing make it a compelling choice in the market. However, users seeking advanced features might need to consider higher-tier plans, as pointed out by some reviewers.

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