Zoho Recruit vs Freshteam

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Our analysts compared Zoho Recruit vs Freshteam based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Freshteam Software Tool

Product Basics

Based in the cloud, Zoho Recruit offers hiring solutions for businesses of all sizes. It combines applicant tracking system (ATS) functionalities with customer relationship management (CRM) capabilities to streamline recruitment.

Get access to customizable dashboards, tailored templates for job openings, assistance with application processes, and many more features that help you save time and effort throughout the hiring process. 

Unlock a full suite of HR capabilities through integrations with other Zoho products. You can choose from three different versions based on the size and type of business. Options are available for temp agencies, staffing agencies and corporations of all sizes.

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Freshteam is a cloud-hosted solution that helps recruiters source and hire the best talent available in the market. Businesses can onboard new members and offboard departing employees from one place. It offers capabilities to prepare organizational charts, maintain an employee directory and manage staff time-offs.

Users can attract potential candidates through multiple channels — quickly creating a career site, social media channels and integrating with multiple job boards. Recruiters can check candidate availability, notify interviewers and send reminders to panel members. It helps recognize emails from vendors and job boards and add them to the candidate base. The recruitment team, along with hiring managers, can screen and interview candidates once they are sourced and hire them after rolling out offers. It also offers collaboration modules, candidate engagement inclusions, a user dashboard, organizational charts, a searchable employee database, online feedback forms and more.
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$25/User, Monthly
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Tailored to your specific needs
$71 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Streamlined Hiring: Build a customizable hiring flowchart that covers all decision points and is accessible to recruiters and hiring managers. While Zoho Recruit scored a perfect 100 in our analysis for this benefit, it is currently not supported by top competitors like Greenhouse and Jobvite.
  • Detailed Screening: Measure the compatibility of candidates and their skill sets to job roles through cognitive and behavioral assessments. Perform thorough background checks to rule out criminal history. This ability earns Zoho Recruit a top score of 100 in our analyst data, although competitors like Taleo and iCIMS depend on partner integrations to support this function.
  • Personalized Job Search: Candidates can build their own profiles, filter job searches, apply to the right roles and track their application status. This ability is fully supported by Zoho Recruit and is currently unsupported by competitors like Workable, Jobvite and Greenhouse.
  • Effective Collaboration: According to our analysis, Zoho Recruit scored a perfect 100 for enabling seamless team collaboration through the @mentions feature. Stay on the same page as your team members while hiring and avoid recruitment bias.
  • Smooth Interview Management: Schedule real-time interviews with candidates directly on the platform. Competitors like Greenhouse and Jobvite require partner integrations to use this function.
  • Efficient Offer Management: Candidates can view offer letters online and also accept them. They can provide e-signatures using a built-in electronic signing tool, something that Jobvite and Greenhouse don’t currently support.
  • Low Cost: Choose from three subscription plans based on your needs. The most basic plan is free and has a 15-day trial period. The paid plans start at $25 and offer additional features.
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  • Centralized Hiring Dashboard: Get access to a centralized dashboard to manage the hiring process. Customize it to connect with the industry’s top talent while adhering to company policies. Store all candidate data in one location. 
  • Manage Job Posting:  Create and define job postings and share them on career portals. Make use of the readymade and eye-catchy templates to customize a role’s requirements. Associate every vacant position to a specific recruiting department while organizing workflows and hiring processes for it. 
  • Candidate Sourcing: Advertise vacant positions on mobile-friendly career portals and share them on popular social media platforms. Track candidates using a career inbox and convert every email received into an active application. Create email ads for vacant positions, customized tracking links and more. 
  • Candidate Screening: Determine suitable candidates without viewing their personal data with interviewer profiles that support automatic rating. Involve other recruitment departments in the decision-making process. Engage with candidates to receive structured feedback and schedule interviews. 
  • Mobile App: Manage candidate sourcing, interview stages, and candidate finalization on-the-go. Email interviewers, submit feedback and get complete details of a candidate or an interview process with a few clicks. Get notifications, updates and stay in the loop with work when away from the desk. 
  • API: Code, design, access and manage data to integrate with third-party modules. Construct value-adding integrations and applications to amplify product capabilities and supplement workflows. 
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  • Resume Extractor: Use the Resume Inbox to automatically extract resumes as attachments from emails, or use the specialized tools to extract resumes from LinkedIn and other pages.
  • Integration: Connect the system to Google Docs, Calendar and a variety of other Zoho solutions with third-party integrations to automate data entry.
  • Communication: Besides automated email response facilities, you can also use customizable email templates to send emails manually. WhatsApp integration and SMS options make communication seamless and efficient.
  • Mobile App: Schedule interviews, track job openings and share information with the team using the Zoho Recruit mobile app, which is compatible with both iOS and Android devices.
  • Dashboards: Track and assess data and view job statuses, interview schedules and employee information through the platform’s activity dashboards.
  • Onboarding: Create digital onboarding forms like benefits enrollment, confidentiality agreements and compliance statements.
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  • Recruitment Management: Automate hiring processes and overall recruitment with smart integrations. Personalize a hiring workflow for individual job postings to match an organization’s hiring process. Enhance the quality and speed of hiring processes by including application forms containing specific questions along with job postings. Remove or add hiring stages as per vacancy requirements. Gather qualitative feedback from the selection panel after every interview procedure. 
  • Onboarding: List tasks by creating multiple checklists for a role or team. Send prompt reminders to new members, assign tasks and send updates to stakeholders. Complete knowledge transition online before the joining date by sharing documentation required and getting them e-signed. Get readymade templates to send welcome emails and share necessary information before the joining date for smoother onboarding. 
  • Employee Database: Streamline employee databases with automation capabilities and bidding support. Simplify information submission with a drag-and-drop form builder that can be customized to suit specific needs. Store information by creating a document vault in every employee’s profile. Use employee information to analyze performance, manage leaves, payroll and other attributes. 
  • Time-Off Management: Automatically track employee time-off requests, time-offs, leave balances and approvals. Compute staff compensation accurately by reducing manual errors. Customize leave approval workflows, work weeks, holiday calendars and implement multiple time-off policies based on locations, regions or shifts. Handle time-off related queries efficiently with centralized information storage. 
  • Resume Screening: Screen applications using tools like pre-screening tests, resume parsers, custom application forms and more. Filter profiles using a resume parser and populating data into candidate profiles. Build pre-screening tests to screen candidates during technical rounds using pre-assessment tools. Create customized application forms for specific roles and candidates. Store exceptional candidate profiles that don’t match current vacancies into a talent pool. 
  • Job Board Integrations: ost vacancies and manage prospective candidates from multiple job sites like LinkedIn, Adzuna, Glassdoor, Ziprecruiter and Indeed. Use ATS to get updates on published jobs rather than logging on to each portal separately. Integrate job boards with ATS to automatically import candidate lists and track them during the hiring process. 
  • HR Reports: Get access to seven curated reports, including candidate sourcing, talent pool, interviews, candidate pipeline, offers and hires, job postings and rejected candidates. Use recruitment metrics to analyze candidate backgrounds, time spent on each hiring stage, interview processes and offers. Create customized reports using appropriate widgets, filters and charts. 
  • Vendor Management: Add vendors to the ATS and manage resume uploads, candidate searches and more. Grant vendors access to job assigned postings and selected profiles. Notify vendors when their candidates get hired. Generate reports to measure a vendor’s efficiency. 
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Product Ranking

#4

among all
Recruitment Software

#146

among all
Recruitment Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 82 68 100 88 60 93 82 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 2878 reviews
Great User Sentiment 535 reviews
90%
of users recommend this product

Zoho Recruit has a 'excellent' User Satisfaction Rating of 90% when considering 2878 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Freshteam has a 'great' User Satisfaction Rating of 89% when considering 535 user reviews from 6 recognized software review sites.

5.0 (17)
4.9 (16)
4.5 (1745)
4.6 (206)
n/a
4.32 (152)
4.5 (930)
4.3 (132)
4.3 (113)
4.5 (12)
4.2 (73)
4.4 (17)

Awards

SelectHub research analysts have evaluated Zoho Recruit and concluded it earns best-in-class honors for Candidate Assessment & Evaluation and Communications. Zoho Recruit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Candidate Assessment & Evaluation Award
Communications Award

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Synopsis of User Ratings and Reviews

Automation: The system saves time by automating manual tasks, according to users who discussed automation in their reviews.
User Experience: Users say the system is easy to use. They also like the intuitive interface that makes navigation easy.
Customization: Users said that the system is able to adapt to their recruiting processes and preferences.
Cost: According to users who reviewed this aspect, the platform is fairly priced and affordable, even for startup companies.
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Functionality: The system performs all recruitment related tasks and helps transition from maintaining cumbersome Excel sheets and emails. It simplifies posting vacancies on job boards, collaborating with team members, personalizing the recruitment process and automating recurring processes, noted 86% of the users who mentioned the product’s functionality.
Intuitive: Nearly 81% of reviewers who talked about the UI said that the system offers an intuitive interface that streamlines recruitment workflows, helps perform hiring without any paperwork and keeps employee information secure.
Automation: The system automates repetitive processes, eliminates tedious paperwork, frees up staff time and resources and enhances productivity, said approximately 85% of the users who talked about automation.
Onboarding: Approximately 83% of the reviewers who mentioned onboarding noted that the product centralizes employee information, efficiently tracks candidates throughout the hiring process, maintains steady communication with potential hires and generates metrics for employee retention and growth.
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Customer Support: Users who reviewed this aspect complained about poor customer service, delayed responses and lack of assistance in times of need.
Learning Curve: According to users, this software comes with a steep learning curve, especially for beginners.
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Cost: The system is on the expensive side for small businesses and nonprofits who need a product that is feature rich and within budget, noted nearly 75% of reviewers who talked about cost.
Support: Nearly 78% of the users who mentioned support said that the system offers sluggish support that takes several days to respond to issues, and the live chat function doesn’t work efficiently.
Customization: The system offers limited customization options and module updations, said approximately 79% of reviewers who mentioned customizations.
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Customers like Zoho Recruit and show it with predominantly glowing reviews. They applauded the system’s ability to save them time and money, and its useful features make it worthwhile. However, there’s some dissatisfaction with the lack of adequate documentation, training and support to lessen the steep learning curve.I recently had the chance to run a 15-day free trial of Zoho Recruit’s desktop version. The homepage offers a structured view of the hiring pipeline for each job. You can add widgets and prioritize components to curate personalized interfaces that gel with your style and needs.Important metrics like time-to-hire, time-to-fill, offer acceptance rate and age of job are easily accessible, and you can monitor them by applying filters based on users or timelines. Spaces like upcoming interviews and activity logs further simplify the hiring process.I personally appreciated the amount of filtering and sorting options available for viewing applications. I could create jobs using readily available templates or by making manual entries. If your organization has a referral program, Zoho Recruit also lets you track candidates referred to different job openings.

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Freshteam streamlines recruitment, feedback collection and onboarding processes, organizes candidates in one location, automates recurring processes and drives up efficiency. It tracks employee tasks and time-offs, strengthens team communication and stores employee information for easy access. Its intuitive interface simplifies posting vacancies on multiple job portals and tracking candidate updates on various channels. However, the system offers limited customizations and module selection, offers sluggish support and is expensive for small businesses and growing startups that need to recruit a lot of candidates.

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Screenshots

Top Alternatives in Recruitment Software


ApplicantStack

Breezy HR

Bullhorn

Greenhouse

iCIMS

JazzHR

JobDiva

Jobvite

Lever

SmartRecruiters

SuccessFactors Talent Management

Taleo

Trakstar Hire

Workable

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