Workable vs SmartRecruiters

Workable is a recruiting solution that provides a range of hiring tools. Users who commented on the platform said it was efficient and saved time and effort with its automated processes. Reviewers liked the UI and said it was easy to learn and adopt and had overwhelmingly positive experiences with the prompt and knowledgeable customer service. They felt the reporting worked well and delivered the necessary data to plan strategically. Above all, they were impressed with the recruiting functionality and especially liked the ATS, one-click job posting and talent acquisition and sourcing features. Hiring managers especially found it beneficial. In terms of issues and opportunities for growth, users consistently had problems attaching and grouping additional files with the candidate profile. They state it was difficult to centralize documents other than resumes such as certifications, samples, letters of recommendation and more. Some also felt that the overall customization and branding was somewhat limited. Last, workers reported difficulty getting everyone’s feed together in group settings on the platform. Workable may be a good fit for medium-sized organizations, especially those with hiring managers, who need to automate the recruiting process. Larger companies may find it too limiting. It may also be a good fit for small companies with the necessary budget; many found it quite affordable.

With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.