SmartRecruiters vs SilkRoad Recruiting

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Our analysts compared SmartRecruiters vs SilkRoad Recruiting based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

SilkRoad Recruiting Software Tool

Product Basics

SmartRecruiters is a comprehensive recruitment software solution designed to streamline the entire hiring process, from sourcing and attracting candidates to onboarding new hires. It caters to businesses of all sizes, but its scalability and robust features make it particularly well-suited for larger organizations with complex hiring needs.

Key benefits include improved efficiency through automation, enhanced collaboration among hiring teams, and data-driven insights to optimize recruitment strategies. Popular features encompass applicant tracking, candidate relationship management, interview scheduling, offer management, and onboarding tools.

User experiences suggest that SmartRecruiters offers a user-friendly interface and extensive customization options. Pricing for SmartRecruiters is typically based on the number of users and the desired features, with options for monthly or annual subscriptions.

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SilkRoad Recruiting is a cloud-based Applicant Tracking System (ATS) that delivers an engaging candidate experience and makes it easy for users to attract, screen and hire the best talent across various job boards and social media platforms.

It serves organizations of different sizes and complexities to engage, retain and grow talent. It delivers a seamless candidate experience throughout the hiring process with a streamlined and innovative UI.
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Product Assistance

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Product Insights

  • Boost Engagement: Configurable tasks, reminders and real-time dashboards allow managers to stay connected with applicants throughout hiring processes. These capabilities foster candidate engagement and help recruiters build relationships with talent communities. On average, SmartRecruiters increases response time by more than 50%, which helps to keep candidates engaged. 
  • Ensure Compliance: SmartRecruiters meets regulatory requirements in more than 100 countries. Users can audit reports on demand, ensuring that they are implementing a compliant recruiting process. 
  • Attract Top Talent: Source candidates through multiple channels, including social media and a variety of job boards. Candidates are able to use the one-click apply function to submit applications with ease. As a result, the average SmartRecruiters’ client sees a 120% increase in job applicant volume. 
  • Collaborate: The system provides features that make it easy for the hiring team to collaborate, ensuring that all members can give input on the hiring process.  
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  • Attract Candidates: Attract candidates by delivering an exceptional candidate experience. Create a tailored candidate experience that communicates the culture and values of an organization effectively. 
  • Reach Qualified Talent Quickly: Reach the qualified candidates quickly and effectively through an unparalleled job distribution network. Hiring managers can review candidates, create and distribute a digital offer and launch the onboarding process from one place. 
  • Globalize the Hiring Process: Deliver a global experience with a brand presence, and content and messaging tailored to specific geographic locations.This will attract candidates from different locations, creating a diverse workforce. 
  • Sustain Employee Engagement: Encourage employee engagement with learning opportunities for skills development. Provide recognition when individual employee contributions help achieve the overall organizational goals. Engaged employees find innovative ways to improve performance and thus drive business revenue. 
  • Implement Continuous Feedback: Provide consistent employee performance feedback. This ensures the employees are aligned with the organizational goals 
  • Secure Data Connections: Securely sync HR data to the core business systems. The fast, seamless connections minimize costs and facilitate a straightforward data exchange process.  
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  • Job Posting: Post jobs across multiple job boards. The system is able to identify the best platforms to source candidates from and measure hiring costs. 
  • Applicant Tracking System (ATS): Utilize customizable filters and keyword searches to track candidates and workflows. Tracking applicants provides hiring managers with high-level insights into overall performance. 
  • Job Offer: Extend offers to candidates directly through the platform with SmartRecruiters’ offer letter templates and configurable forms. 
  • Data Analytics and Reporting: Leverage recruiting data with real-time dashboards and reports. Build custom reports, on-demand historical data and measure hiring success with KPIs.  
  • Configurable Workflows: Users can automate and customize their workflows. The drag-and-drop interface allows users to quickly build new hiring processes. 
  • Integration: SmartRecruiter offers integrations with more than 350 third-party vendors. These integrations are all available to users at no additional cost and can be implemented into workflows with a few clicks. 
  • Artificial Intelligence: AI recruiting technology provides intelligent candidate suggestions, search for candidates across internal and external databases and access to optional automated job alerts and job recommendations.  
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  • Security: CIS TOP 20, NIST and ISO 27000 information security standard framework preserves data confidentiality and integrity. It curbs malicious behavior with industry-leading anti-malware solutions. 
  • Performance Management: Give employees frequent and unbiased performance feedback to engage them at every inflection point. The platform can accommodate multiple performance methodologies. 
  • Succession Planning:  Identify critical positions to be filled and create talent pools with specific metrics. 
  • Human Capital Management: Access learning and development plans that align with business objectives. Deliver customized curriculum employees can access on any device. 
  • Interview Scheduler: Check the availability status of the interviewee with the Interview Scheduler and its ActiveX component.  
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Product Ranking

#3

among all
Recruitment Software

#18

among all
Recruitment Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SmartRecruiters
SilkRoad Recruiting
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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 85 61 69 50 89 85 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 917 reviews
Good User Sentiment 279 reviews
85%
of users recommend this product

SmartRecruiters has a 'great' User Satisfaction Rating of 85% when considering 917 user reviews from 5 recognized software review sites.

75%
of users recommend this product

SilkRoad Recruiting has a 'good' User Satisfaction Rating of 75% when considering 279 user reviews from 5 recognized software review sites.

4.5 (14)
5.0 (11)
4.3 (438)
3.8 (190)
4.22 (132)
3.8 (23)
4.2 (130)
n/a
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3.9 (10)
4.2 (203)
3.1 (45)

Awards

SelectHub research analysts have evaluated SmartRecruiters and concluded it earns best-in-class honors for Talent Sourcing.

Talent Sourcing Award

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Synopsis of User Ratings and Reviews

UI/UX: SmartRecruiters is user-friendly and provides intuitive navigation, according to 100% of users who discussed the interface in reviews.
Integration: According to 75% of users who reviewed this capability, integration options are plentiful and integrations are typically simple to complete.
Functionality: About 55% of users who mentioned it said the system provides robust functionality, though some users criticized the lack of capabilities for fundamental recruiting needs.
Support: Regarding this feature, approximately 100% of users said that the customer support team was responsive and helpful.
ROI: According to 89% of users who reviewed this, SmartRecruiters simplified the recruiting process and provided a fair ROI.
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Customer Support: The customer support team is proactive in handling user queries, according to 71% of users.
User-Friendly: According to 71% of users who reviewed this pro, the solution is user-friendly. It is easy to navigate the system and understand the basic functions.
Cost-effective: About 100% of users who mentioned this pro said it is more cost-effective than other solutions on the market.
Integration: Regarding this feature, approximately 67% of users said that it facilitates smooth integration with disparate systems.
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Customization: Customizations can be difficult to complete, according to 50% of users who discussed it in their reviews.
Bugs and Updates: According to 50% of users who reviewed this con, bugs appear semi-frequently and system updates can be disruptive.
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Reporting: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.
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With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.

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Although the solution addresses the basic needs for recruitment, some users complain it focuses more on the performance management and onboarding processes than the recruiting process. It has limited reporting and search capabilities compared to the other solutions in the market. Most users believe UI and UX should be more intuitive to facilitate ease of use.

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Screenshots

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