Greenhouse vs Trakstar Hire

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Our analysts compared Greenhouse vs Trakstar Hire based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Greenhouse Recruiting is a comprehensive recruitment software suite designed to help businesses attract and hire candidates. It offers a structured and scalable approach to recruiting with integrations.

The platform holds the number two spot on our overall best recruiting software list. It has earned top rankings in applicant tracking, integrations and extensibility, and platform capabilities. Additionally, it ranks in the top five for communications, onboarding and talent sourcing.

It’s suitable for all business sizes across multiple locations. Key features include automated sourcing, scheduling, talent filtering and live reporting.

The platform automates repetitive tasks, cutting down on manual work. It provides clear visibility into the hiring pipeline, which helps prevent incomplete candidate tracking, productivity gaps and prolonged vacant positions.

An added bonus is its robust data-driven insights, which support better hiring decisions and improve DE&I practices by reducing unconscious bias.

Users appreciate Greenhouse Recruiting’s user-friendly design and intuitive interface. The majority also highly praise its responsive and knowledgeable customer support. In contrast, most note setting up custom reporting is challenging, and the mobile app lacks some desktop features.

Pricing starts at $5,000 per year and is quote-based. Currently, there’s no free trial available.

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Trakstar Hire (formerly Recruiterbox) is a cloud-based software designed to streamline the hiring process and attract the best applicants. It manages resumes, offers integration capabilities, creates candidate profiles, provides the opportunity for collaboration and more. It’s scalable and customizable.
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$5,000 Annually, Quote-based
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$199 Monthly
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Small
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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Navigate Seamlessly: Hit the ground running. Users generally like Greenhouse's platform, finding it clean, intuitive and easy to use. They appreciate how simple it is to navigate stages, send emails and view resumes. Platform features almost have a perfect score of 97.
    • Stay Current: It's also worth noting that updates happen pretty frequently, and some users reached out for assistance to navigate changes.
  • Scale Enterprise Operations: Fuse your organization’s processes into the system through advanced data configuration and integrate it with your system. It’s built to work for an organization of any size or stage. Integrations and extensibility take the cake at 95/100.
  • Drive Improvement: Evaluate the hiring process, make informed decisions and track key metrics over time with analytics and reporting. Gather feedback with surveys to foster continuous progress.
  • Recruit Competitively: Create a seamless experience for candidates and stand out in the competitive job market. Represent your unique brand with customizable career pages and job boards. Talent sourcing earns a score of 84 (rhyme not intended).
  • Hire the Best Candidate: Stay organized with scorecards that help assess candidates’ skills and qualifications. Schedule automated interview reminders to ensure candidates have all the details, reducing no-shows.
  • Strengthen Relationships: Use the onboarding module to welcome new employees and become familiar with relevant tools. The CRM module helps nurture talent within your organization and supports your recruiting and hiring efforts.
  • Provide a Localized Experience: Conduct interviews, fill out scorecards and refer candidates to roles in their native language, including English, German, French, Spanish, Italian and Portuguese.
  • Optimize Interview Processes: Develop a robust interview plan to ensure candidates’ conversations are interesting and challenging while avoiding repetitive or irrelevant questions. Applicant tracking comes in at 85 out of 100.
  • Deliver Rejection Fairly: Send rejection emails using custom templates with reasons to maintain transparency, ensuring every candidate is treated respectfully.
  • Save Time on Repeat Resumes: Set a limit to block duplicate and spam applications, filtering out previously viewed or unnecessary info.
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  • Stay Compliant: Ensure that the HR hiring process is compliant with the United States Equal Employment Opportunity Commission (EEOC). 
  • Sync Operations:  Integrate with job search engines including Indeed, SimplyHired, Glassdoor, ApplyIQ, Recruit.net and ZipRecruiter so users can post job openings with one click. Sync an organization’s Twitter, LinkedIn and Facebook account so anyone can share job postings from within the software. Integrate with other systems, such as Namely, BambooHR, Slack, Checkr, QuickBooks, Trakstar, Reviewsnap, PandaDoc, G Suite and Outlook/Office 365 Calendar. 
  • Automate Resume Management: Trakstar Hire provides seamless resume management. The software automatically creates a candidate profile when you upload a resume, and you can search for candidates or resumes with the advanced search functionality. Parse resumes, accept resumes in all formats, detect duplicate resumes and collect resumes from email attachments sent directly into the system. 
  • Foster Collaborative Recruiting: Share or request notes and candidate evaluations with team members throughout the interview process, all accessible from the candidate profile. Manage user roles and permissions for team members and grant access for referrers to provide information on the candidate. Create and delegate tasks for other team members to complete. 
  • Automate Workflows: Replicate recruitment workflows for multiple openings that follow the same hiring process. Set up email filters so that resumes go straight from the inbox into the ATS. Create notifications, use email templates and auto-respond to applicants. 
  • Leverage Customization Capabilities: Customize a career site or job postings with Trakstar Hire’s openings API. Customize job application forms as well as notifications. 
  • Maintain Data Security: Trakstar Hire data gets stored in an Amazon EC2 server that’s certified US-EU Safe Harbor compliant. Users always own their data and may destroy or export data if they decide to terminate the account. 
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  • Applicant Tracking: Use collaboration features like @mentions and shared application reviews, manage candidate pipelines, set detailed access permissions for stakeholders, and get notifications.
  • Hiring Structures: Take a data-driven approach to find the best candidates and reduce bias. Interview planning, prep kits and scorecards highlight key job attributes to keep your process organized.
  • Job Posts: Post jobs to LinkedIn in real time, which helps candidates apply more easily and pulls candidate information directly into Greenhouse.
  • Candidate Experience: Make an excellent first impression with productive interviews and surveys that let candidates share their experiences. Tailor the process with customizable career pages, job boards and email templates.
  • Analytics and Reporting: Access 30+ reports that integrate with Google Sheets or other business intelligence tools for collaboration and analysis.
    • Greenhouse Predicts: Opt for machine learning and predictive analytics with Greenhouse Predicts to quickly understand the likelihood of filling a position.
  • Mobile App: Prepare for a mobile meeting, access reports, provide feedback and stay in the loop with mobile notifications. Access interview prep kits, scorecards, a summary of open positions and candidate profiles anywhere.
  • Onboarding: Design a personalized welcome experience, create a consistent onboarding process and automate tedious tasks. Not sure if your onboarding process is the most effective? Find out through feedback and reporting tools.
    • Tailored Experience: Customize pages to create personalized onboarding for new hires. There's an option to drag and drop pages to match your preference. Automatically assign access by role.
  • Diversity and Inclusion: Ensure your hiring process is compliant and bias-free with scorecards comprising key performance attributes, consistent interviews and EEO data collection.
    • Reduced Bias: Use resume anonymization through AI to take out identifiable details like gender, photos and names. This helps cut down on unconscious bias in hiring, letting you focus on skills and qualifications that really count.
  • Video Conferencing Tools: Incorporate handy communication platforms such as Sparkhire and Zoom to make scheduling virtual interviews more seamless and hassle-free.
  • Data and Reports: Harness data to improve processes. Pipeline history reports spot bottlenecks, track milestones and show consistent metrics. A flexible pipeline helps you focus on the most effective hiring steps.
  • Branded Assets: Tailor the onboarding experience to match your company’s brand. Adjust details like the organization’s name, founding date, button colors and upload a logo for welcome pages.
  • Support Services: Ensure a smooth and effective user experience with a range of support and service options.
    • Customer Support: Provides alerts on new hiring trends, diverse problem-solving perspectives and tailored product configurations.
    • Technical Support: Handles tech-related issues, including troubleshooting, technical guidance and integration configurations.
    • Account Services: Guides you through best practices and strategic partnerships while also providing ongoing support.
    • Professional Services: Provides consulting for custom integrations and data migration to ensure best practices throughout your hiring process.
    • Learning Resources: Gives access to instructor-led training and self-paced learning materials 24/7.
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  • Applicant Tracking System: Streamline all of the information received from candidates into one profile. The ATS has tools that can handle candidate profile management, applicant search and applicant status tracking. It also has a centralized hub for all hiring-related communication, recruitment workflows and a job opening archive. 
  • Candidate Sourcing Software: Post job openings to social accounts from directly within the software. Job postings are automatically shared on five top job search engines. Grant referrers or external recruiters access to the ATS system by providing them a unique link and email address. When users forward candidate information using the link or email address, a candidate profile is created automatically. 
  • Interview Scheduling: Access a centralized location for interview scheduling and interviewer feedback. Arrange appointments with both candidates and team members using the calendar integration. Team members can leave comments, ratings and feedback. 
  • Offer Management Software: Send offer letters directly through the platform. Upload and create offer letter templates, autofill templates with candidate information and enable offer stages in the hiring workflow. Approval workflows are available for offer letters as well as e-signature capabilities. 
  • Reporting: Generate a variety of reports that are automatically emailed and can be shared with the designated recruiting teams and hiring managers. Reports will show things like how long it takes a hiring manager to fill an open position. 
  • Career Site Management: Customizable job application forms with single line answers, paragraph answers, drop-down menus and more are available. The resume parsing tool automatically extracts basic details and creates a candidate profile. Customizable notifications send an email when new candidates are added and remind users of outstanding tasks. 
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Product Ranking

#34

among all
Recruitment Software

#13

among all
Recruitment Software

Find out who the leaders are

Analyst Rating Summary

82
69
85
58
68
57
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58
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Greenhouse
Trakstar Hire
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 85 68 58 79 73 60 97 84 58 57 58 79 73 50 80 64 0 25 50 75 100
86%
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57%
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57%
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43%
71%
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71%
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100%
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95%
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71%
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35%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

91%
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9%
73%
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27%

User Sentiment Summary

Great User Sentiment 3422 reviews
Excellent User Sentiment 267 reviews
88%
of users recommend this product

Greenhouse has a 'great' User Satisfaction Rating of 88% when considering 3422 user reviews from 4 recognized software review sites.

91%
of users recommend this product

Trakstar Hire has a 'excellent' User Satisfaction Rating of 91% when considering 267 user reviews from 4 recognized software review sites.

4.9 (18)
5.0 (15)
4.4 (2391)
4.4 (59)
4.5 (672)
n/a
n/a
4.6 (182)
4.3 (341)
4.5 (11)

Awards

SelectHub research analysts have evaluated Greenhouse and concluded it earns best-in-class honors for Applicant Tracking, Platform Features and Integrations & Extensibility.

Applicant Tracking Award
Platform Features Award
Integrations & Extensibility Award

Trakstar Hire stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly UI: 88% of users found Greenhouse Recruiting intuitive and easy to navigate. Sending emails, checking scorecards and viewing resumes are all straightforward.
Adaptable Platform: Users value the platform’s continuous updates and new features, which adapt to evolving technology needs.
Helpful Customer Service: 86% of users praise customer support for being effective and providing great training resources. The support team has been described as friendly, helpful and efficient.
Efficient Recruiting Features: A whopping 90% of users have a positive view of the recruiting and candidate experience features. They appreciate the platform's job board integrations, scorecards, scheduling tools and deadline reminders.
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User Experience (UE): The system is intuitive and easy-to-use, according to 75% of users.
Support: According to 88% of users who reviewed this pro, the support team is helpful and responsive.
Customization: About 75% of users who mentioned this pro said the system could customize to meet their recruiting needs.
Cost: Regarding this feature, approximately 83% of users said that the system is affordable.
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Limited Mobile App: Users generally find the mobile app less effective than the desktop version. Some users noted resumes open in an external browser and require downloading to view.
Challenging Reporting: Users have mixed feelings about reporting features. Despite improvements like live reports and better tracking of company metrics, 64% still face challenges. Setting up custom reports can be tricky, and users still have trouble seeing the full pipeline, specifically for candidates who were interviewed but rejected.
Underwhelming Customization: Some users feel that while Greenhouse is customizable, certain features like scorecards and specific data points could benefit from further customization options.
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Integration: Integrations lead to issues during implementation, according to 67% of users.
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Greenhouse Recruiting stands out with its user-friendly, intuitive and clean interface, earning it a near-perfect score of 97/100 for usability.It’s scalable, fitting all business sizes with its advanced data configuration and integration capabilities, scoring 95/100 for extensibility. Plus, it's in our top five for communications, onboarding and talent sourcing.I found Greenhouse Recruiting's platform to be straightforward for managing the hiring process.I liked how easy it looked to keep track of upcoming interviews and pending applications.Creating a job post is simple. You can start from scratch or use an existing template. They even have templates for offer letters and emails to get the ball rolling. The job post prompts are designed to guide you through the process, so even if you’re new to this, you won’t feel overwhelmed.Just fill in the details like position, department, experience level, number of openings, salary and employment type. Plus, you can add any notes for the interview team—things like who will be on the team, the mission statement, what sets the role apart, specific responsibilities and key questions to ask.The Candidate Scorecard is where you list the skills, personality traits and qualifications you’re looking for. If the standard template doesn’t fit your needs, you can customize it. For instance, you might want to add fields for availability and set up dropdown options for different shifts.For managing interviews, you can tweak the stages and alerts to fit your process. Greenhouse comes with default stages, but you can edit them by clicking the pencil icon, maybe changing "Application Review" to "Candidate Evaluation" if that suits you better. You can drag and drop stages to reorder them or add new ones, and even send tests like a Codility Test to candidates.One of the best features is the automation. Greenhouse will alert you when it's time to move candidates to the next stage, so you avoid delays in the hiring process. Check your daily tasks on the right side of the homepage.When you’re viewing job posts, you have the option to toggle the post live or closed with just a click. If you need to reopen a position, you can make it live again quickly. You can also edit job descriptions or titles with the pencil icon.To add a new job post, just hit "Add Job Post" in the upper right corner. You can also select a default email message to be sent automatically to candidates after they apply. If a candidate applies more than once, their profiles are merged for more efficient tracking.It lets you push job posts to major job boards like Indeed, Glassdoor and LinkedIn Limited so you get good visibility.Request availability by phone or email. After that, scheduling interviews is a breeze; you’ll see your suggested times alongside the candidate’s availability and click the “Schedule Interview” button below to book it.It also doubles as a collaboration tool, letting team members share interview notes and rate candidates.Overall, Greenhouse Recruiting is popular recruiting software with collaborative features to help keep everything organized. It’s ideal for companies looking to manage job postings, track applicants and ensure efficient hiring practices.

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The system is well-liked, user-friendly and well-supported with a friendly customer support team. Many reviewers commented on the cost of the system too — users can leverage the system to manage their recruiting efforts at a price they can afford. However, integrations resulted in roadblocks during implementation for some users. On the flip side, users are ultimately happy with the integrations provided by Trakstar Hire, as they allow them to synchronize their company site with the system.

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Screenshots

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