iCIMS vs Spark Hire

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Our analysts compared iCIMS vs Spark Hire based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.

Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.
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Spark Hire is a video interviewing platform designed to screen and interview candidates remotely and foster collaboration with team members. It identifies the best candidates early in the recruiting process, helps recruiters know the candidates on a personal level and assesses candidates fairly through structured interviews.

Its analytics and reporting module helps users view useful recruitment metrics, see a breakdown of reasons for candidate rejection and filter interview data at a granular level.
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$5,000 Monthly, Quote-based
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$149 Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process. 
  • Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process. 
  • Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results. 
  • Scalable:  ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members. 
  • Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website. 
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  • Screen Candidates: Provide candidates with the flexibility to answer questions in their own time in a pre-recorded video interview. It enables users to interview more people in less time and review completed interviews at their convenience. 
  • Conduct Remote Interviews: Conduct live remote interviews with candidates and record them to share or review later. It empowers users to expand the talent pool irrespective of their location. 
  • Foster Collaboration:  Share video interviews with the hiring managers to obtain feedback and foster better collaboration. It helps validate which candidates should move forward in the hiring process. 
  • Improve Interview Quality: Improve interview quality with structured interviews that assesses candidates fairly. It helps identify the best candidates in the early stages of the hiring process. 
  • Interview Experience: Provide a personalized and consistent interview experience to the candidates. It helps create an excellent first impression and builds a positive brand image. 
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  • Google Integrations:  Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience. 
  • White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive. 
  • Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.  
  • Mobile:  With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place. 
  • Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires. 
  • Reporting and Analytics:  By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved. 
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  • Analytics and Reporting:  View statistics related to interview type, interview status, conversion rates and more on the analytics dashboard. It helps users filter charts and tables containing account metrics based on job and date ranges. 
  • Interview Scheduler: Leverage interview scheduler to avoid back and forth scheduling, schedule appointments in bulk and interview long-distance candidates without worrying about the time zones. It can be used to book meetings with clients and colleagues. 
  • Video Messages: Create and send personalized video messages to the candidates to stand out from the competitors in terms of communication. Leverage video messages to encourage the applicant to move forward in the hiring process or welcome a new member to the team.  
  • Open Interviews:  Generate a series of video-based interview questions for which the candidates will record video responses. Set an absolute or relative deadline to complete the interview. Share the open interview link on any medium to invite candidates.  
  • Live Video Interviews: Interview candidates in real time and record the interview for collaboration with key stakeholders. Connect with candidates in the branded interview room without the need to download a desktop application. 
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Product Ranking

#5

among all
Recruitment Software

#66

among all
Recruitment Software

Find out who the leaders are

Analyst Rating Summary

84
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60
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89
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

iCIMS
Spark Hire
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 89 86 80 97 93 82 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

91%
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9%
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User Sentiment Summary

Great User Sentiment 1425 reviews
Excellent User Sentiment 537 reviews
83%
of users recommend this product

iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.

96%
of users recommend this product

Spark Hire has a 'excellent' User Satisfaction Rating of 96% when considering 537 user reviews from 2 recognized software review sites.

5.0 (14)
n/a
4.1 (439)
4.8 (430)
4.3 (725)
4.7 (107)
4.4 (44)
n/a
3.5 (203)
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Awards

SelectHub research analysts have evaluated iCIMS and concluded it deserves the award for the Best Overall Recruitment Software available today.

Analysts' Pick Award

Spark Hire stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.
UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.
Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.
Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.
Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.
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Reduces Time-to-Hire: The one-way video interview feature allows candidates to record responses on their own time, enabling hiring teams to quickly evaluate a larger pool of applicants without scheduling numerous live interviews.
Improves Candidate Experience: Spark Hire offers a user-friendly interface for both candidates and hiring teams, creating a positive impression of the company and its recruitment process.
Collaboration Tools: Hiring teams can easily share candidate interviews and feedback within the platform, streamlining the decision-making process and ensuring everyone is on the same page.
Customizable Branding: Companies can personalize the interview experience by adding their logo and branding elements, reinforcing their employer brand and creating a more professional impression.
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Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.
Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.
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Limited Customization: The platform's interview setup options might feel restrictive to some users, especially when trying to tailor the experience to specific roles or branding requirements.
Occasional Technical Issues: Some users report encountering occasional glitches or technical problems during interviews, which can disrupt the flow and candidate experience. It's recommended to check for the latest performance improvements and updates.
Pricing Structure: Spark Hire's pricing structure, particularly for larger teams or high-volume hiring, can be a concern for some organizations with budget constraints.
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ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

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Let's spark a conversation about Spark Hire! Spark Hire seems to be a bit of a mixed bag according to user reviews from the past year. Many users appreciate the platform's ease of use and intuitive interface, highlighting features like the ability to create custom interview questions and the option for one-way video interviews, which can be a major time-saver during the initial screening process. Spark Hire also appears to be a more budget-friendly option compared to some of its competitors, making it an attractive choice for smaller businesses or those with tighter recruitment budgets. However, some users have expressed concerns about the platform's limited functionality, particularly when it comes to applicant tracking and candidate management. Spark Hire may not be the best fit for larger organizations or those with complex hiring needs, as it may lack some of the bells and whistles of more comprehensive applicant tracking systems. Additionally, there have been some mentions of occasional technical glitches and a desire for more robust customer support. Overall, Spark Hire appears to be a solid choice for small to medium-sized businesses looking for a user-friendly and affordable video interviewing platform. Its ease of use and focus on video interviews make it a valuable tool for streamlining the early stages of the recruitment process. However, organizations with more complex hiring needs or those requiring a full-fledged applicant tracking system may want to explore other options that offer a wider range of features.

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Screenshots

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