iCIMS vs iSmartRecruit

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Our analysts compared iCIMS vs iSmartRecruit based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.

Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.
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iSmartRecruit is a CRM tool that caters to small and medium-sized corporate HR and staffing agencies. It helps identify the best candidates, reduces hiring time, improves communication, strengthens the bond between the employer and the employee and solidifies employee relationships. It can manage evolving business needs.

It stores the client and candidate information in one place, sets reminders for future events and sends automated emails in bulk. Real-time dashboards track the candidate’s progress throughout the recruitment process.
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process. 
  • Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process. 
  • Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results. 
  • Scalable:  ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members. 
  • Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website. 
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  • Automated Applicant Tracking and Recruitment:  Enables companies to automate the recruitment process. The AI-powered, innovative automation capabilities aid in selecting the best match for a particular position. 
  • Synchronize Communication:  Synchronize e-mail communication with the candidates through mail clients like Outlook or Thunderbird. Send automated bulk emails with predefined email templates. 
  • Visualize the Hiring Pipeline:  Visualize the hiring process, track candidates throughout the recruitment workflow and move them from one stage to the next. 
  • Sync Company Website: Sync jobs on the business website by integrating it with the software. 
  • Single Source-of-Truth: Store all the candidate and client records in one place to facilitate hassle-free communication and conduct an effective search while retrieving records. 
  • Access Real-Time Dashboards: Access real-time dashboards to visualize a complete picture of the recruitment process and track active jobs and leads. 
  • Hire-on-the-Go: Hire on the go with the optimized mobile platform. It has an intuitive interface that provides a straightforward candidate experience. 
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  • Google Integrations:  Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience. 
  • White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive. 
  • Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.  
  • Mobile:  With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place. 
  • Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires. 
  • Reporting and Analytics:  By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved. 
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  • Reporting: Make clear, data-driven decisions with your team using in-built reporting tools that provide a graphical display and export capabilities. 
  • AI-Based Profile Matching: Select the best candidate for the job with AI-based profile matching. A unique applicant score is assigned to each candidate’s resume based on their skills and other significant criteria that match the job description, then the profile is shortlisted. AI-powered technology helps send automated emails to the candidates. 
  • Promote Open Positions: Promote job opportunities on social networks and job boards with a couple of clicks This feature is supported by automation tools. 
  • Calculate Projected Experience: Automatically calculate the projected experience of the candidate with the resume import feature. For example, if the resume was imported three years ago, with the experience level mentioned as five years, the projected experience is eight years at the current point of time. This criterion helps the hiring managers make accurate decisions. 
  • Advanced Search Capabilities: Use the advanced search capabilities, including keyword search, boolean search, semantic search, contextual search, radius search, fuzzy search, proximity search and more. Radius search allows users to search for candidates in their vicinity with pin codes. 
  • Importing and Parsing Resumes: Import resumes with a simple drag and drop functionality from various social media channels, professional networking sites such as Linkedin, job boards or Gmail. Analyze resumes through an automated resume parser, which detects and captures the candidate’s key information without the need to enter the fields manually. 
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Product Ranking

#5

among all
Recruitment Software

#17

among all
Recruitment Software

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Analyst Rating Summary

84
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60
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89
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

iCIMS
iSmartRecruit
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 89 86 80 97 93 82 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

91%
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9%
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User Sentiment Summary

Great User Sentiment 1425 reviews
Excellent User Sentiment 200 reviews
83%
of users recommend this product

iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.

92%
of users recommend this product

iSmartRecruit has a 'excellent' User Satisfaction Rating of 92% when considering 200 user reviews from 4 recognized software review sites.

5.0 (14)
n/a
4.1 (439)
4.8 (16)
4.3 (725)
4.58 (97)
n/a
4.6 (83)
4.4 (44)
n/a
3.5 (203)
3.7 (4)

Awards

SelectHub research analysts have evaluated iCIMS and concluded it deserves the award for the Best Overall Recruitment Software available today.

Analysts' Pick Award

iSmartRecruit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.
UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.
Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.
Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.
Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.
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Technical Support: The support team is knowledgeable and responsive in providing technical assistance, according to 100% of users.
User-friendly: According to 100% of users who reviewed this pro, the solution is user-friendly.
Robust ATS: It possesses advanced features to keep track of the candidate and client in communication from one place, according to 100% of users.
Integration: About 60% of users who mentioned this pro said it facilitates smooth integration with the web, email and social media sites.
Reporting and Analytics: Regarding this feature, approximately 75% of users said that it has advanced reporting and analytics capabilities.
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Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.
Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.
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Search Capabilities: The search function should be more advanced, according to 50% of users.
Resume Parsing: According to 50% of users who reviewed this con, resume parsing isn’t done effectively.
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ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

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The robust ATS provides innumerable customization options and comprehensive integration options. It has powerful search and data migration capabilities. However, few users believe the UI/UX can be improved to provide an impeccable candidate experience.

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Screenshots

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