Greenhouse vs SuccessFactors Talent Management

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Our analysts compared Greenhouse vs SuccessFactors Talent Management based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Greenhouse Recruiting is a comprehensive recruitment software suite designed to help businesses attract and hire candidates. It offers a structured and scalable approach to recruiting with integrations.

The platform holds the number two spot on our overall best recruiting software list. It has earned top rankings in applicant tracking, integrations and extensibility, and platform capabilities. Additionally, it ranks in the top five for communications, onboarding and talent sourcing.

It’s suitable for all business sizes across multiple locations. Key features include automated sourcing, scheduling, talent filtering and live reporting.

The platform automates repetitive tasks, cutting down on manual work. It provides clear visibility into the hiring pipeline, which helps prevent incomplete candidate tracking, productivity gaps and prolonged vacant positions.

An added bonus is its robust data-driven insights, which support better hiring decisions and improve DE&I practices by reducing unconscious bias.

Users appreciate Greenhouse Recruiting’s user-friendly design and intuitive interface. The majority also highly praise its responsive and knowledgeable customer support. In contrast, most note setting up custom reporting is challenging, and the mobile app lacks some desktop features.

Pricing starts at $5,000 per year and is quote-based. Currently, there’s no free trial available.

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SAP SuccessFactors Talent Management provides an integrated suite of talent management solutions, including recruiting and onboarding, performance and goals management and learning and development. Coupled with the Workforce Analytics and Planning, it enables the organization to better comprehend the workforce and gauge the effects of talent decisions on business performance. They can be used independently or together to support a comprehensive talent management strategy, depending on business needs.
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$5,000 Annually, Quote-based
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$12/User, Monthly
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Product Assistance

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Product Insights

  • Navigate Seamlessly: Hit the ground running. Users generally like Greenhouse's platform, finding it clean, intuitive and easy to use. They appreciate how simple it is to navigate stages, send emails and view resumes. Platform features almost have a perfect score of 97.
    • Stay Current: It's also worth noting that updates happen pretty frequently, and some users reached out for assistance to navigate changes.
  • Scale Enterprise Operations: Fuse your organization’s processes into the system through advanced data configuration and integrate it with your system. It’s built to work for an organization of any size or stage. Integrations and extensibility take the cake at 95/100.
  • Drive Improvement: Evaluate the hiring process, make informed decisions and track key metrics over time with analytics and reporting. Gather feedback with surveys to foster continuous progress.
  • Recruit Competitively: Create a seamless experience for candidates and stand out in the competitive job market. Represent your unique brand with customizable career pages and job boards. Talent sourcing earns a score of 84 (rhyme not intended).
  • Hire the Best Candidate: Stay organized with scorecards that help assess candidates’ skills and qualifications. Schedule automated interview reminders to ensure candidates have all the details, reducing no-shows.
  • Strengthen Relationships: Use the onboarding module to welcome new employees and become familiar with relevant tools. The CRM module helps nurture talent within your organization and supports your recruiting and hiring efforts.
  • Provide a Localized Experience: Conduct interviews, fill out scorecards and refer candidates to roles in their native language, including English, German, French, Spanish, Italian and Portuguese.
  • Optimize Interview Processes: Develop a robust interview plan to ensure candidates’ conversations are interesting and challenging while avoiding repetitive or irrelevant questions. Applicant tracking comes in at 85 out of 100.
  • Deliver Rejection Fairly: Send rejection emails using custom templates with reasons to maintain transparency, ensuring every candidate is treated respectfully.
  • Save Time on Repeat Resumes: Set a limit to block duplicate and spam applications, filtering out previously viewed or unnecessary info.
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  • Hire the Right Talent: Source, engage and hire the right talent with a strategic end-to-end recruiting solution that guides every step of the hiring process. A recruiter can perform all the hiring related activities on a single platform. 
  • Simplify the Onboarding Process: Simplify the onboarding, offboarding and cross-boarding process to support new hires, HR managers and recruiters alike. This ensures everyone in the organization is on the same page. 
  • Improve Employee Skills: Improve employee skills and effectively engage the audience with a comprehensive learning solution that reduces complexity and cost. With an intuitive LMS, it’s easier to customize the learning path and measure results accurately. 
  • Succession Planning: Identify and develop the right talent, determine current business goals and provide visibility and future growth planning. 
  • Deliver Unbiased Performance Feedback: Make employee performance the focal point of all business processes. Deliver unbiased performance feedback to the employees and keep them aligned to the business objectives. 
  • Make Intelligent Decisions: Make intelligent decisions by leveraging the machine learning capabilities. For example, a machine-learning algorithm provides the most optimal salary recommendation for a particular role. 
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  • Applicant Tracking: Use collaboration features like @mentions and shared application reviews, manage candidate pipelines, set detailed access permissions for stakeholders, and get notifications.
  • Hiring Structures: Take a data-driven approach to find the best candidates and reduce bias. Interview planning, prep kits and scorecards highlight key job attributes to keep your process organized.
  • Job Posts: Post jobs to LinkedIn in real time, which helps candidates apply more easily and pulls candidate information directly into Greenhouse.
  • Candidate Experience: Make an excellent first impression with productive interviews and surveys that let candidates share their experiences. Tailor the process with customizable career pages, job boards and email templates.
  • Analytics and Reporting: Access 30+ reports that integrate with Google Sheets or other business intelligence tools for collaboration and analysis.
    • Greenhouse Predicts: Opt for machine learning and predictive analytics with Greenhouse Predicts to quickly understand the likelihood of filling a position.
  • Mobile App: Prepare for a mobile meeting, access reports, provide feedback and stay in the loop with mobile notifications. Access interview prep kits, scorecards, a summary of open positions and candidate profiles anywhere.
  • Onboarding: Design a personalized welcome experience, create a consistent onboarding process and automate tedious tasks. Not sure if your onboarding process is the most effective? Find out through feedback and reporting tools.
    • Tailored Experience: Customize pages to create personalized onboarding for new hires. There's an option to drag and drop pages to match your preference. Automatically assign access by role.
  • Diversity and Inclusion: Ensure your hiring process is compliant and bias-free with scorecards comprising key performance attributes, consistent interviews and EEO data collection.
    • Reduced Bias: Use resume anonymization through AI to take out identifiable details like gender, photos and names. This helps cut down on unconscious bias in hiring, letting you focus on skills and qualifications that really count.
  • Video Conferencing Tools: Incorporate handy communication platforms such as Sparkhire and Zoom to make scheduling virtual interviews more seamless and hassle-free.
  • Data and Reports: Harness data to improve processes. Pipeline history reports spot bottlenecks, track milestones and show consistent metrics. A flexible pipeline helps you focus on the most effective hiring steps.
  • Branded Assets: Tailor the onboarding experience to match your company’s brand. Adjust details like the organization’s name, founding date, button colors and upload a logo for welcome pages.
  • Support Services: Ensure a smooth and effective user experience with a range of support and service options.
    • Customer Support: Provides alerts on new hiring trends, diverse problem-solving perspectives and tailored product configurations.
    • Technical Support: Handles tech-related issues, including troubleshooting, technical guidance and integration configurations.
    • Account Services: Guides you through best practices and strategic partnerships while also providing ongoing support.
    • Professional Services: Provides consulting for custom integrations and data migration to ensure best practices throughout your hiring process.
    • Learning Resources: Gives access to instructor-led training and self-paced learning materials 24/7.
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  • Global Job Distribution: Access thousands of job boards, schools, universities and social media networks across the globe and automated rules for job posting 
  • Line-of-Site Sourcing Analytics: Get meaningful insights into recruitment initiatives with drill-downs by source, jobs or time-dimensions. The analytics tool facilitates proactive decision-making and in-depth performance views. 
  • Mobile-First: Deliver a seamless candidate experience on any device in 46 languages across the globe. The flexible mobile application captures relevant candidate data. 
  • Onboarding Portal: Provide a personalized experience for new hires, connect them with peers and access the orientation resources through a robust onboarding portal. 
  • Electronic Forms and E-Signatures: Complete administrative paperwork with electronic forms and e-signatures that guarantee security and data protection. 
  • Compensation Planning: Access real-time information about the highest performers and offer compensation according to performance metrics. This tool mitigates the need to do guesswork and allows users to make smart decisions. 
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Product Ranking

#34

among all
Recruitment Software

#16

among all
Recruitment Software

Find out who the leaders are

Analyst Rating Summary

82
77
85
53
68
54
58
95
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Platform Features
Integrations & Extensibility
Applicant Tracking
Platform Features
Career Websites

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Greenhouse
SuccessFactors Talent Management
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 85 68 58 79 73 60 97 84 53 54 95 66 82 60 96 77 0 25 50 75 100
86%
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14%
43%
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57%
40%
0%
60%
20%
0%
80%
38%
0%
62%
88%
0%
12%
71%
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29%
57%
14%
29%
54%
0%
46%
69%
8%
23%
0%
100%
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0%
100%
0%
95%
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5%
89%
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6%
71%
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29%
57%
9%
34%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

91%
0%
9%
55%
0%
45%

User Sentiment Summary

Great User Sentiment 3422 reviews
Good User Sentiment 815 reviews
88%
of users recommend this product

Greenhouse has a 'great' User Satisfaction Rating of 88% when considering 3422 user reviews from 4 recognized software review sites.

75%
of users recommend this product

SuccessFactors Talent Management has a 'good' User Satisfaction Rating of 75% when considering 815 user reviews from 5 recognized software review sites.

4.9 (18)
4.3 (21)
4.4 (2391)
3.7 (382)
4.5 (672)
n/a
n/a
3.9 (205)
n/a
4.1 (22)
4.3 (341)
3.5 (185)

Awards

SelectHub research analysts have evaluated Greenhouse and concluded it earns best-in-class honors for Applicant Tracking, Platform Features and Integrations & Extensibility.

Applicant Tracking Award
Platform Features Award
Integrations & Extensibility Award

SelectHub research analysts have evaluated SuccessFactors Talent Management and concluded it earns best-in-class honors for Career Websites.

Career Websites Award

Synopsis of User Ratings and Reviews

User-Friendly UI: 88% of users found Greenhouse Recruiting intuitive and easy to navigate. Sending emails, checking scorecards and viewing resumes are all straightforward.
Adaptable Platform: Users value the platform’s continuous updates and new features, which adapt to evolving technology needs.
Helpful Customer Service: 86% of users praise customer support for being effective and providing great training resources. The support team has been described as friendly, helpful and efficient.
Efficient Recruiting Features: A whopping 90% of users have a positive view of the recruiting and candidate experience features. They appreciate the platform's job board integrations, scorecards, scheduling tools and deadline reminders.
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Intuitive UI: The solution has an intuitive user-interface, according to 100% of users.
Performance Management: According to 100% of users who reviewed this pro, it has robust performance management capabilities. It’s easy to generate a performance review and send it across to the team managers.
Goal Management: About 100% of users who mentioned this pro said it has powerful goal management features for all organizational hierarchy levels. The cascading feature allows the manager to create their goals and pass them down to subordinates for goal alignment.
Reporting: Regarding this feature, approximately 60% of users said the ability to create custom reports and share them is extremely beneficial.
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Limited Mobile App: Users generally find the mobile app less effective than the desktop version. Some users noted resumes open in an external browser and require downloading to view.
Challenging Reporting: Users have mixed feelings about reporting features. Despite improvements like live reports and better tracking of company metrics, 64% still face challenges. Setting up custom reports can be tricky, and users still have trouble seeing the full pipeline, specifically for candidates who were interviewed but rejected.
Underwhelming Customization: Some users feel that while Greenhouse is customizable, certain features like scorecards and specific data points could benefit from further customization options.
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Customer Support: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.
Integration: According to 57% of users who reviewed this con, they faced integration issues with the other modules such as Microsoft Office for better data analysis.
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Greenhouse Recruiting stands out with its user-friendly, intuitive and clean interface, earning it a near-perfect score of 97/100 for usability.It’s scalable, fitting all business sizes with its advanced data configuration and integration capabilities, scoring 95/100 for extensibility. Plus, it's in our top five for communications, onboarding and talent sourcing.I found Greenhouse Recruiting's platform to be straightforward for managing the hiring process.I liked how easy it looked to keep track of upcoming interviews and pending applications.Creating a job post is simple. You can start from scratch or use an existing template. They even have templates for offer letters and emails to get the ball rolling. The job post prompts are designed to guide you through the process, so even if you’re new to this, you won’t feel overwhelmed.Just fill in the details like position, department, experience level, number of openings, salary and employment type. Plus, you can add any notes for the interview team—things like who will be on the team, the mission statement, what sets the role apart, specific responsibilities and key questions to ask.The Candidate Scorecard is where you list the skills, personality traits and qualifications you’re looking for. If the standard template doesn’t fit your needs, you can customize it. For instance, you might want to add fields for availability and set up dropdown options for different shifts.For managing interviews, you can tweak the stages and alerts to fit your process. Greenhouse comes with default stages, but you can edit them by clicking the pencil icon, maybe changing "Application Review" to "Candidate Evaluation" if that suits you better. You can drag and drop stages to reorder them or add new ones, and even send tests like a Codility Test to candidates.One of the best features is the automation. Greenhouse will alert you when it's time to move candidates to the next stage, so you avoid delays in the hiring process. Check your daily tasks on the right side of the homepage.When you’re viewing job posts, you have the option to toggle the post live or closed with just a click. If you need to reopen a position, you can make it live again quickly. You can also edit job descriptions or titles with the pencil icon.To add a new job post, just hit "Add Job Post" in the upper right corner. You can also select a default email message to be sent automatically to candidates after they apply. If a candidate applies more than once, their profiles are merged for more efficient tracking.It lets you push job posts to major job boards like Indeed, Glassdoor and LinkedIn Limited so you get good visibility.Request availability by phone or email. After that, scheduling interviews is a breeze; you’ll see your suggested times alongside the candidate’s availability and click the “Schedule Interview” button below to book it.It also doubles as a collaboration tool, letting team members share interview notes and rate candidates.Overall, Greenhouse Recruiting is popular recruiting software with collaborative features to help keep everything organized. It’s ideal for companies looking to manage job postings, track applicants and ensure efficient hiring practices.

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The solution has an intuitive UI that facilitates ease of use without formal training. It has advanced performance management and goal management features. However, few users faced issues with integration to other modules.

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Screenshots

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