Home > Recruitment Software > Freshteam > Freshteam vs SilkRoad Recruiting

Freshteam vs SilkRoad Recruiting

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Our analysts compared Freshteam vs SilkRoad Recruiting based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Freshteam Software Tool
SilkRoad Recruiting Software Tool
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Product Basics

Freshteam is a cloud-hosted solution that helps recruiters source and hire the best talent available in the market. Businesses can onboard new members and offboard departing employees from one place. It offers capabilities to prepare organizational charts, maintain an employee directory and manage staff time-offs.

Users can attract potential candidates through multiple channels — quickly creating a career site, social media channels and integrating with multiple job boards. Recruiters can check candidate availability, notify interviewers and send reminders to panel members. It helps recognize emails from vendors and job boards and add them to the candidate base. The recruitment team, along with hiring managers, can screen and interview candidates once they are sourced and hire them after rolling out offers. It also offers collaboration modules, candidate engagement inclusions, a user dashboard, organizational charts, a searchable employee database, online feedback forms and more.
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SilkRoad Recruiting is a cloud-based Applicant Tracking System (ATS) that delivers an engaging candidate experience and makes it easy for users to attract, screen and hire the best talent across various job boards and social media platforms.

It serves organizations of different sizes and complexities to engage, retain and grow talent. It delivers a seamless candidate experience throughout the hiring process with a streamlined and innovative UI.
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Centralized Hiring Dashboard: Get access to a centralized dashboard to manage the hiring process. Customize it to connect with the industry’s top talent while adhering to company policies. Store all candidate data in one location. 
  • Manage Job Posting:  Create and define job postings and share them on career portals. Make use of the readymade and eye-catchy templates to customize a role’s requirements. Associate every vacant position to a specific recruiting department while organizing workflows and hiring processes for it. 
  • Candidate Sourcing: Advertise vacant positions on mobile-friendly career portals and share them on popular social media platforms. Track candidates using a career inbox and convert every email received into an active application. Create email ads for vacant positions, customized tracking links and more. 
  • Candidate Screening: Determine suitable candidates without viewing their personal data with interviewer profiles that support automatic rating. Involve other recruitment departments in the decision-making process. Engage with candidates to receive structured feedback and schedule interviews. 
  • Mobile App: Manage candidate sourcing, interview stages, and candidate finalization on-the-go. Email interviewers, submit feedback and get complete details of a candidate or an interview process with a few clicks. Get notifications, updates and stay in the loop with work when away from the desk. 
  • API: Code, design, access and manage data to integrate with third-party modules. Construct value-adding integrations and applications to amplify product capabilities and supplement workflows. 
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  • Attract Candidates: Attract candidates by delivering an exceptional candidate experience. Create a tailored candidate experience that communicates the culture and values of an organization effectively. 
  • Reach Qualified Talent Quickly: Reach the qualified candidates quickly and effectively through an unparalleled job distribution network. Hiring managers can review candidates, create and distribute a digital offer and launch the onboarding process from one place. 
  • Globalize the Hiring Process: Deliver a global experience with a brand presence, and content and messaging tailored to specific geographic locations.This will attract candidates from different locations, creating a diverse workforce. 
  • Sustain Employee Engagement: Encourage employee engagement with learning opportunities for skills development. Provide recognition when individual employee contributions help achieve the overall organizational goals. Engaged employees find innovative ways to improve performance and thus drive business revenue. 
  • Implement Continuous Feedback: Provide consistent employee performance feedback. This ensures the employees are aligned with the organizational goals 
  • Secure Data Connections: Securely sync HR data to the core business systems. The fast, seamless connections minimize costs and facilitate a straightforward data exchange process.  
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  • Recruitment Management: Automate hiring processes and overall recruitment with smart integrations. Personalize a hiring workflow for individual job postings to match an organization’s hiring process. Enhance the quality and speed of hiring processes by including application forms containing specific questions along with job postings. Remove or add hiring stages as per vacancy requirements. Gather qualitative feedback from the selection panel after every interview procedure. 
  • Onboarding: List tasks by creating multiple checklists for a role or team. Send prompt reminders to new members, assign tasks and send updates to stakeholders. Complete knowledge transition online before the joining date by sharing documentation required and getting them e-signed. Get readymade templates to send welcome emails and share necessary information before the joining date for smoother onboarding. 
  • Employee Database: Streamline employee databases with automation capabilities and bidding support. Simplify information submission with a drag-and-drop form builder that can be customized to suit specific needs. Store information by creating a document vault in every employee’s profile. Use employee information to analyze performance, manage leaves, payroll and other attributes. 
  • Time-Off Management: Automatically track employee time-off requests, time-offs, leave balances and approvals. Compute staff compensation accurately by reducing manual errors. Customize leave approval workflows, work weeks, holiday calendars and implement multiple time-off policies based on locations, regions or shifts. Handle time-off related queries efficiently with centralized information storage. 
  • Resume Screening: Screen applications using tools like pre-screening tests, resume parsers, custom application forms and more. Filter profiles using a resume parser and populating data into candidate profiles. Build pre-screening tests to screen candidates during technical rounds using pre-assessment tools. Create customized application forms for specific roles and candidates. Store exceptional candidate profiles that don’t match current vacancies into a talent pool. 
  • Job Board Integrations: ost vacancies and manage prospective candidates from multiple job sites like LinkedIn, Adzuna, Glassdoor, Ziprecruiter and Indeed. Use ATS to get updates on published jobs rather than logging on to each portal separately. Integrate job boards with ATS to automatically import candidate lists and track them during the hiring process. 
  • HR Reports: Get access to seven curated reports, including candidate sourcing, talent pool, interviews, candidate pipeline, offers and hires, job postings and rejected candidates. Use recruitment metrics to analyze candidate backgrounds, time spent on each hiring stage, interview processes and offers. Create customized reports using appropriate widgets, filters and charts. 
  • Vendor Management: Add vendors to the ATS and manage resume uploads, candidate searches and more. Grant vendors access to job assigned postings and selected profiles. Notify vendors when their candidates get hired. Generate reports to measure a vendor’s efficiency. 
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  • Security: CIS TOP 20, NIST and ISO 27000 information security standard framework preserves data confidentiality and integrity. It curbs malicious behavior with industry-leading anti-malware solutions. 
  • Performance Management: Give employees frequent and unbiased performance feedback to engage them at every inflection point. The platform can accommodate multiple performance methodologies. 
  • Succession Planning:  Identify critical positions to be filled and create talent pools with specific metrics. 
  • Human Capital Management: Access learning and development plans that align with business objectives. Deliver customized curriculum employees can access on any device. 
  • Interview Scheduler: Check the availability status of the interviewee with the Interview Scheduler and its ActiveX component.  
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Product Ranking

#146

among all
Recruitment Software

#18

among all
Recruitment Software

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User Sentiment Summary

Great User Sentiment 535 reviews
Good User Sentiment 279 reviews
89%
of users recommend this product

Freshteam has a 'great' User Satisfaction Rating of 89% when considering 535 user reviews from 6 recognized software review sites.

75%
of users recommend this product

SilkRoad Recruiting has a 'good' User Satisfaction Rating of 75% when considering 279 user reviews from 5 recognized software review sites.

4.9 (16)
5.0 (11)
4.6 (206)
3.8 (190)
4.32 (152)
3.8 (23)
4.3 (132)
n/a
4.5 (12)
3.9 (10)
4.4 (17)
3.1 (45)

Synopsis of User Ratings and Reviews

Functionality: The system performs all recruitment related tasks and helps transition from maintaining cumbersome Excel sheets and emails. It simplifies posting vacancies on job boards, collaborating with team members, personalizing the recruitment process and automating recurring processes, noted 86% of the users who mentioned the product’s functionality.
Intuitive: Nearly 81% of reviewers who talked about the UI said that the system offers an intuitive interface that streamlines recruitment workflows, helps perform hiring without any paperwork and keeps employee information secure.
Automation: The system automates repetitive processes, eliminates tedious paperwork, frees up staff time and resources and enhances productivity, said approximately 85% of the users who talked about automation.
Onboarding: Approximately 83% of the reviewers who mentioned onboarding noted that the product centralizes employee information, efficiently tracks candidates throughout the hiring process, maintains steady communication with potential hires and generates metrics for employee retention and growth.
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Customer Support: The customer support team is proactive in handling user queries, according to 71% of users.
User-Friendly: According to 71% of users who reviewed this pro, the solution is user-friendly. It is easy to navigate the system and understand the basic functions.
Cost-effective: About 100% of users who mentioned this pro said it is more cost-effective than other solutions on the market.
Integration: Regarding this feature, approximately 67% of users said that it facilitates smooth integration with disparate systems.
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Cost: The system is on the expensive side for small businesses and nonprofits who need a product that is feature rich and within budget, noted nearly 75% of reviewers who talked about cost.
Support: Nearly 78% of the users who mentioned support said that the system offers sluggish support that takes several days to respond to issues, and the live chat function doesn’t work efficiently.
Customization: The system offers limited customization options and module updations, said approximately 79% of reviewers who mentioned customizations.
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Reporting: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.
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Freshteam streamlines recruitment, feedback collection and onboarding processes, organizes candidates in one location, automates recurring processes and drives up efficiency. It tracks employee tasks and time-offs, strengthens team communication and stores employee information for easy access. Its intuitive interface simplifies posting vacancies on multiple job portals and tracking candidate updates on various channels. However, the system offers limited customizations and module selection, offers sluggish support and is expensive for small businesses and growing startups that need to recruit a lot of candidates.

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Although the solution addresses the basic needs for recruitment, some users complain it focuses more on the performance management and onboarding processes than the recruiting process. It has limited reporting and search capabilities compared to the other solutions in the market. Most users believe UI and UX should be more intuitive to facilitate ease of use.

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Screenshots

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