12Twenty vs Greenhouse

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Our analysts compared 12Twenty vs Greenhouse based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

12Twenty Software Tool

Product Basics

12Twenty is a cloud-based recruitment software that streamlines and automates the hiring process for organizations. It provides tools for candidate sourcing, applicant tracking, and talent management. The software is designed to help recruiters find, engage, and hire top talent quickly and efficiently.

12Twenty is well-suited for businesses of all sizes, from small startups to large enterprises. It is particularly beneficial for companies that are looking to improve their hiring efficiency, reduce costs, and enhance their candidate experience.

Key benefits of 12Twenty include its user-friendly interface, robust candidate management capabilities, and seamless integration with other HR systems. Popular features include automated candidate sourcing, interview scheduling, and offer letter generation. User experiences indicate that 12Twenty is a valuable tool for streamlining the recruitment process and improving hiring outcomes.

Pricing for 12Twenty varies depending on the size of the organization and the number of users. It is typically priced on a per-user, per-month basis.

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Greenhouse Recruiting is a comprehensive recruitment software suite designed to help businesses attract and hire candidates. It offers a structured and scalable approach to recruiting with integrations.

The platform holds the number two spot on our overall best recruiting software list. It has earned top rankings in applicant tracking, integrations and extensibility, and platform capabilities. Additionally, it ranks in the top five for communications, onboarding and talent sourcing.

It’s suitable for all business sizes across multiple locations. Key features include automated sourcing, scheduling, talent filtering and live reporting.

The platform automates repetitive tasks, cutting down on manual work. It provides clear visibility into the hiring pipeline, which helps prevent incomplete candidate tracking, productivity gaps and prolonged vacant positions.

An added bonus is its robust data-driven insights, which support better hiring decisions and improve DE&I practices by reducing unconscious bias.

Users appreciate Greenhouse Recruiting’s user-friendly design and intuitive interface. The majority also highly praise its responsive and knowledgeable customer support. In contrast, most note setting up custom reporting is challenging, and the mobile app lacks some desktop features.

Pricing starts at $5,000 per year and is quote-based. Currently, there’s no free trial available.

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$10/User, Monthly
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$5,000 Annually, Quote-based
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Cloud
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Mobile
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Mobile

Product Assistance

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Live Online
Videos
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Documentation
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Optimized Candidate Search: Find the perfect fit faster with advanced search filters, candidate matching algorithms, and a talent pool database.
  • Seamless Candidate Experience: Impress candidates with a branded career site, automated communication, and personalized interview scheduling.
  • Streamlined Hiring Process: Automate workflows, reduce paperwork, and accelerate hiring decisions with customizable hiring pipelines.
  • Improved Collaboration: Foster team collaboration with shared candidate profiles, real-time updates, and integrated messaging.
  • Data-Driven Insights: Make informed decisions with comprehensive analytics, performance tracking, and customizable reports.
  • Cost Savings: Reduce recruiting expenses by automating tasks, optimizing candidate sourcing, and reducing time-to-hire.
  • Scalability and Flexibility: Adapt to changing hiring needs with a scalable platform that supports multiple locations, job boards, and user roles.
  • Enhanced Candidate Engagement: Engage candidates throughout the hiring process with personalized emails, automated follow-ups, and social media integration.
  • Compliance and Security: Ensure data privacy and compliance with industry regulations, including GDPR and EEOC guidelines.
  • Exceptional Support: Receive dedicated support from industry experts, including onboarding, training, and ongoing assistance.
  • Improved Candidate Quality: Attract and hire top talent by showcasing your company culture, streamlining the application process, and providing a positive candidate experience.
  • Increased Hiring Efficiency: Reduce the time-to-hire by up to 50% with automated workflows, optimized candidate matching, and streamlined communication.
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  • Navigate Seamlessly: Hit the ground running. Users generally like Greenhouse's platform, finding it clean, intuitive and easy to use. They appreciate how simple it is to navigate stages, send emails and view resumes. Platform features almost have a perfect score of 97.
    • Stay Current: It's also worth noting that updates happen pretty frequently, and some users reached out for assistance to navigate changes.
  • Scale Enterprise Operations: Fuse your organization’s processes into the system through advanced data configuration and integrate it with your system. It’s built to work for an organization of any size or stage. Integrations and extensibility take the cake at 95/100.
  • Drive Improvement: Evaluate the hiring process, make informed decisions and track key metrics over time with analytics and reporting. Gather feedback with surveys to foster continuous progress.
  • Recruit Competitively: Create a seamless experience for candidates and stand out in the competitive job market. Represent your unique brand with customizable career pages and job boards. Talent sourcing earns a score of 84 (rhyme not intended).
  • Hire the Best Candidate: Stay organized with scorecards that help assess candidates’ skills and qualifications. Schedule automated interview reminders to ensure candidates have all the details, reducing no-shows.
  • Strengthen Relationships: Use the onboarding module to welcome new employees and become familiar with relevant tools. The CRM module helps nurture talent within your organization and supports your recruiting and hiring efforts.
  • Provide a Localized Experience: Conduct interviews, fill out scorecards and refer candidates to roles in their native language, including English, German, French, Spanish, Italian and Portuguese.
  • Optimize Interview Processes: Develop a robust interview plan to ensure candidates’ conversations are interesting and challenging while avoiding repetitive or irrelevant questions. Applicant tracking comes in at 85 out of 100.
  • Deliver Rejection Fairly: Send rejection emails using custom templates with reasons to maintain transparency, ensuring every candidate is treated respectfully.
  • Save Time on Repeat Resumes: Set a limit to block duplicate and spam applications, filtering out previously viewed or unnecessary info.
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  • AI-powered resume screening: Quickly and accurately filter candidates based on specific criteria, reducing bias and saving time.
  • Candidate relationship management (CRM): Manage all candidate interactions in one central location, nurturing relationships and streamlining the hiring process.
  • Collaborative hiring: Facilitate seamless collaboration among hiring managers, recruiters, and teams, ensuring a cohesive hiring experience.
  • Job requisition management: Easily create and manage job requisitions, automating the process and ensuring consistency.
  • Interview scheduling: Schedule and manage interviews efficiently, reducing back-and-forth communication and improving candidate experience.
  • Performance tracking: Track key metrics such as time-to-hire, candidate quality, and recruiter performance, providing valuable insights for improvement.
  • Customizable dashboards: Tailor dashboards to specific needs, providing real-time visibility into key hiring metrics.
  • Mobile accessibility: Access and manage recruitment activities on the go, ensuring flexibility and productivity.
  • Seamless integrations: Integrate with popular HR and applicant tracking systems (ATS) to streamline workflows and enhance data sharing.
  • Automated onboarding: Streamline the onboarding process by automating tasks such as document collection, background checks, and welcome emails.
  • Candidate experience tracking: Track candidate feedback and satisfaction throughout the hiring process, ensuring a positive and engaging experience.
  • Compliance and security: Adhere to industry regulations and ensure data privacy with robust compliance and security measures.
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  • Applicant Tracking: Use collaboration features like @mentions and shared application reviews, manage candidate pipelines, set detailed access permissions for stakeholders, and get notifications.
  • Hiring Structures: Take a data-driven approach to find the best candidates and reduce bias. Interview planning, prep kits and scorecards highlight key job attributes to keep your process organized.
  • Job Posts: Post jobs to LinkedIn in real time, which helps candidates apply more easily and pulls candidate information directly into Greenhouse.
  • Candidate Experience: Make an excellent first impression with productive interviews and surveys that let candidates share their experiences. Tailor the process with customizable career pages, job boards and email templates.
  • Analytics and Reporting: Access 30+ reports that integrate with Google Sheets or other business intelligence tools for collaboration and analysis.
    • Greenhouse Predicts: Opt for machine learning and predictive analytics with Greenhouse Predicts to quickly understand the likelihood of filling a position.
  • Mobile App: Prepare for a mobile meeting, access reports, provide feedback and stay in the loop with mobile notifications. Access interview prep kits, scorecards, a summary of open positions and candidate profiles anywhere.
  • Onboarding: Design a personalized welcome experience, create a consistent onboarding process and automate tedious tasks. Not sure if your onboarding process is the most effective? Find out through feedback and reporting tools.
    • Tailored Experience: Customize pages to create personalized onboarding for new hires. There's an option to drag and drop pages to match your preference. Automatically assign access by role.
  • Diversity and Inclusion: Ensure your hiring process is compliant and bias-free with scorecards comprising key performance attributes, consistent interviews and EEO data collection.
    • Reduced Bias: Use resume anonymization through AI to take out identifiable details like gender, photos and names. This helps cut down on unconscious bias in hiring, letting you focus on skills and qualifications that really count.
  • Video Conferencing Tools: Incorporate handy communication platforms such as Sparkhire and Zoom to make scheduling virtual interviews more seamless and hassle-free.
  • Data and Reports: Harness data to improve processes. Pipeline history reports spot bottlenecks, track milestones and show consistent metrics. A flexible pipeline helps you focus on the most effective hiring steps.
  • Branded Assets: Tailor the onboarding experience to match your company’s brand. Adjust details like the organization’s name, founding date, button colors and upload a logo for welcome pages.
  • Support Services: Ensure a smooth and effective user experience with a range of support and service options.
    • Customer Support: Provides alerts on new hiring trends, diverse problem-solving perspectives and tailored product configurations.
    • Technical Support: Handles tech-related issues, including troubleshooting, technical guidance and integration configurations.
    • Account Services: Guides you through best practices and strategic partnerships while also providing ongoing support.
    • Professional Services: Provides consulting for custom integrations and data migration to ensure best practices throughout your hiring process.
    • Learning Resources: Gives access to instructor-led training and self-paced learning materials 24/7.
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Product Ranking

#82

among all
Recruitment Software

#34

among all
Recruitment Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 85 68 58 79 73 60 97 84 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 1 reviews
Great User Sentiment 3422 reviews
80%
of users recommend this product

12Twenty has a 'great' User Satisfaction Rating of 80% when considering 1 user reviews from 1 recognized software review sites.

88%
of users recommend this product

Greenhouse has a 'great' User Satisfaction Rating of 88% when considering 3422 user reviews from 4 recognized software review sites.

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4.9 (18)
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4.4 (2391)
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4.5 (672)
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4.3 (341)

Awards

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SelectHub research analysts have evaluated Greenhouse and concluded it earns best-in-class honors for Applicant Tracking, Platform Features and Integrations & Extensibility.

Applicant Tracking Award
Platform Features Award
Integrations & Extensibility Award

Synopsis of User Ratings and Reviews

Easy-to-use interface: Navigating the platform is simple, with intuitive features and clear labeling.
Streamlined hiring process: From posting jobs to onboarding, 12Twenty automates tasks, reducing time and effort.
Powerful candidate matching: Advanced algorithms identify top candidates based on specific criteria, saving time and improving hiring quality.
Comprehensive candidate management: Store and organize candidate information, track progress, and schedule interviews seamlessly.
Collaboration tools: Team members can collaborate on candidate profiles, share notes, and provide feedback efficiently.
Mobile accessibility: Access and manage the platform from anywhere, ensuring a flexible and responsive hiring process.
Customizable templates: Create tailored job descriptions, interview questions, and offer letters to align with company branding.
Integration with other HR systems: Connect 12Twenty with existing HR tools to streamline data sharing and improve efficiency.
Real-time analytics: Monitor hiring metrics, track candidate progress, and identify areas for improvement.
Excellent customer support: Receive prompt and helpful assistance from the dedicated support team.
Cost-effective: 12Twenty offers flexible pricing plans that meet different budget requirements.
Proven track record: Numerous companies have successfully used 12Twenty to enhance their recruitment processes.
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User-Friendly UI: 88% of users found Greenhouse Recruiting intuitive and easy to navigate. Sending emails, checking scorecards and viewing resumes are all straightforward.
Adaptable Platform: Users value the platform’s continuous updates and new features, which adapt to evolving technology needs.
Helpful Customer Service: 86% of users praise customer support for being effective and providing great training resources. The support team has been described as friendly, helpful and efficient.
Efficient Recruiting Features: A whopping 90% of users have a positive view of the recruiting and candidate experience features. They appreciate the platform's job board integrations, scorecards, scheduling tools and deadline reminders.
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Limited Integrations: Integrates with a narrow range of applicant tracking systems (ATS) and other HR software, hindering data sharing and workflow efficiency.
Incomplete Candidate Profiles: Fails to capture a comprehensive view of candidates, lacking key information such as skills, experience, and availability.
Rigid Interview Scheduling: Lacks flexibility in scheduling interviews, making it difficult to accommodate candidates' availability and urgent hiring needs.
Limited Customization Options: Offers minimal customization capabilities, restricting users from tailoring the platform to their specific recruitment processes.
Inaccurate Candidate Matching: The matching algorithm sometimes fails to identify suitable candidates, resulting in missed opportunities for top talent.
Poor Candidate Communication: Lacks robust communication tools, making it challenging to engage and nurture candidates throughout the hiring process.
Lack of Collaboration Features: Limited collaboration tools hinder seamless communication and coordination among hiring teams.
Insufficient Reporting Capabilities: Offers limited reporting and analytics, making it difficult to track recruitment metrics and identify areas for improvement.
High Pricing: The cost of the platform can be prohibitive for some organizations, especially small businesses with limited budgets.
Steep Learning Curve: The interface and functionality can be complex and time-consuming to learn, requiring significant training and support.
Frequent Technical Issues: Users experience intermittent technical glitches and downtime, disrupting the recruitment process.
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Limited Mobile App: Users generally find the mobile app less effective than the desktop version. Some users noted resumes open in an external browser and require downloading to view.
Challenging Reporting: Users have mixed feelings about reporting features. Despite improvements like live reports and better tracking of company metrics, 64% still face challenges. Setting up custom reports can be tricky, and users still have trouble seeing the full pipeline, specifically for candidates who were interviewed but rejected.
Underwhelming Customization: Some users feel that while Greenhouse is customizable, certain features like scorecards and specific data points could benefit from further customization options.
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12Twenty's modern, user-friendly interface has garnered high praise from users, who find it easy to navigate and visually appealing. However, some users have reported occasional technical glitches and slow loading times, which can be frustrating when working with time-sensitive hiring needs. Compared to similar products, 12Twenty's standout feature is its customizable reporting capabilities. Users appreciate the flexibility to create tailored reports that provide valuable insights into their hiring processes. Additionally, 12Twenty's integration with other popular HR software tools is a major advantage, streamlining workflows and reducing the need for manual data entry. Overall, 12Twenty is a solid choice for organizations seeking a comprehensive and user-friendly recruitment software. Its customizable reporting and seamless integrations make it a powerful tool for optimizing hiring processes. However, organizations should be aware of the occasional technical issues and ensure their IT infrastructure can support the software's demands.

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Greenhouse Recruiting stands out with its user-friendly, intuitive and clean interface, earning it a near-perfect score of 97/100 for usability.It’s scalable, fitting all business sizes with its advanced data configuration and integration capabilities, scoring 95/100 for extensibility. Plus, it's in our top five for communications, onboarding and talent sourcing.I found Greenhouse Recruiting's platform to be straightforward for managing the hiring process.I liked how easy it looked to keep track of upcoming interviews and pending applications.Creating a job post is simple. You can start from scratch or use an existing template. They even have templates for offer letters and emails to get the ball rolling. The job post prompts are designed to guide you through the process, so even if you’re new to this, you won’t feel overwhelmed.Just fill in the details like position, department, experience level, number of openings, salary and employment type. Plus, you can add any notes for the interview team—things like who will be on the team, the mission statement, what sets the role apart, specific responsibilities and key questions to ask.The Candidate Scorecard is where you list the skills, personality traits and qualifications you’re looking for. If the standard template doesn’t fit your needs, you can customize it. For instance, you might want to add fields for availability and set up dropdown options for different shifts.For managing interviews, you can tweak the stages and alerts to fit your process. Greenhouse comes with default stages, but you can edit them by clicking the pencil icon, maybe changing "Application Review" to "Candidate Evaluation" if that suits you better. You can drag and drop stages to reorder them or add new ones, and even send tests like a Codility Test to candidates.One of the best features is the automation. Greenhouse will alert you when it's time to move candidates to the next stage, so you avoid delays in the hiring process. Check your daily tasks on the right side of the homepage.When you’re viewing job posts, you have the option to toggle the post live or closed with just a click. If you need to reopen a position, you can make it live again quickly. You can also edit job descriptions or titles with the pencil icon.To add a new job post, just hit "Add Job Post" in the upper right corner. You can also select a default email message to be sent automatically to candidates after they apply. If a candidate applies more than once, their profiles are merged for more efficient tracking.It lets you push job posts to major job boards like Indeed, Glassdoor and LinkedIn Limited so you get good visibility.Request availability by phone or email. After that, scheduling interviews is a breeze; you’ll see your suggested times alongside the candidate’s availability and click the “Schedule Interview” button below to book it.It also doubles as a collaboration tool, letting team members share interview notes and rate candidates.Overall, Greenhouse Recruiting is popular recruiting software with collaborative features to help keep everything organized. It’s ideal for companies looking to manage job postings, track applicants and ensure efficient hiring practices.

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