Home > PSA Software > BigTime > BigTime vs Certinia PSA

BigTime vs Certinia PSA

Last Updated: November 18th, 2024

Our analysts compared BigTime vs Certinia PSA based on data from our 400+ point analysis of PSA Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

BigTime is a cloud-based professional services management software suite built to manage projects, billing and tracking. It is designed for accounting firms, government contracting, advertising agencies, legal, construction companies, engineering, government contracting and IT services. It provides functions teams need to deliver billable work within budget and on time. It gives users a 360-degree view of employee schedules, clients and engagements, and helps them track, bill and budget their time. It is suitable for companies of all sizes and supports invoicing, expense tracking, DCAA compliance and workflows. It also supports iOS and Android devices for on-the-go entries.

BigTime offers comprehensive project management modules that lets managers track statuses, define activities and tasks and assign tasks. Core features offered include time tracking, mobile timesheet application, task and engagement tracking, advanced reporting, built-in billing and invoicing tool, expense tracking, costing, budgeting, workflow management capabilities and seamless integration with QuickBooks and Lacerte Tax.

Certinia PSA (formerly FinancialForce PSA) offers users complete clarity over their business' sales, finances and services. It enables users to manage clients, team members, projects and financial information in one PSA system. Users receive uniform data points so they can better monitor resources and make accurate estimates.

Sales engagement, project management, time and expenses and resource management are some of Certinia PSA's top capabilities.

$19/User, Monthly

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$175/User, Monthly

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Tailored to your specific needs

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Mobile

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Documentation

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Phone

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24/7 Live Support

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Product Insights

Customizable Timesheets: Its timesheets contain all necessary field types and can be organized in the way users prefer. Users can create daily and weekly timesheet views, add, rename or remove columns, round time entries automatically and lock completed timesheet periods.
Settings Security and Required Fields: Users can limit timesheet data access to control sensitive data, reduce errors and speed up time entry. They can also set required fields that employees must fill before saving. Managers can also set custom user rights.
Smart Tracking: Time tracking tool has smart lookups, user-driven defaults, customizable views and support for intuitive timesheets.
Faster Billing: Its central hub for tracking drafts, billing rates, WIP, cost rates, billing rules and PDF formats helps users create invoices faster and realize higher revenues.
Crafting Better Teams: It gives users a real-time view of resource allocations. They can also avoid under and over scheduling, thereby ensuring the happiness of consulting teams.
Flexible Billing Rates: Users can manage bill rates and override them as needed. Users can set bill rates of project tasks, staff and work codes. They can also create base rates and an unlimited number of custom rates.
Customizable Invoice Templates: Users can use invoice templates to customize invoices according to their client’s needs. They can also personalize templates, edit them and choose the details they wish to include.
Approve Expense Reports: Managers can approve expenses for specific projects. Reviews can be automated, and notifications and alerts can be sent to managers when an expense report is available.
Accelerate Project Progress: Standardized review features help increase overall team accuracy. With the help of reviews, users can avoid and eliminate time-consuming billing errors.
Standardized Workflows: Managers can view the exact status of a project based on its due date and status. They can also assign employees to projects and define due dates. Multiple projects can be tracked using custom statuses and task types.
Mobile Access: Simplifies on-site time entry with time-tracking apps for Android and iOS. Users can enter time manually or use timers. They can also submit reports and assign expenses to projects.

Master Record: Users can utilize a master record of customer data with immediate transparency and seamless teamwork throughout their projects, resources and clientele.
In-depth Insights: Certinia PSA enables users to gain deep analytics and robust insights from their company to make timely and wiser business choices.
Automatic Business Practices: Users can automate all of their business practices from opportunities to pinpointing revenue.
Flexible and Cohesive: This solution is adaptable and works with small and large companies. Its cloud deployment enables users to seamlessly collaborate with every essential employee, internal and external stakeholders.
Full Transparency: Certinia PSA can showcase resource data 24/7 so users can immediately pull up needed resources or preserve them.
Accessibility: Users can access the time and expense management and upload snapshots of expense receipts with the mobile app. The app can streamline the time and expense tracking process by making it available at any time on any connected device.
Receive Accurate Predictions: Users can implement the billing and revenue recognition module to generate accurate forecasting and predictions. It includes thorough scheduling information and an analysis of revenue impact. Users also receive current and future perspectives with full transparency of their sales pipeline.
Adjustable Dashboards: Having trouble sharing the right metrics with the right people? Executives, resource and project managers, financiers and consultants can implement Certinia PSA's flexible dashboards to study and evaluate key performance metrics.

Expense Tracking: Expenses are tied to billable client projects or internal project records. Users can record billable or internal project expenses, equipment use and mileage. Users can also categorize expenses as billable, non-billable, reimbursable, non-reimbursable or as service fees.
Invoicing: It has flexible invoicing options that improve income by billing a project’s in-progress work. Submitted bills can be reviewed immediately for approval and payment. Users can also show entry details or group them as needed. They can also mark-up expenses like recurring service fees and equipment use.
Time and Materials Invoices: BigTime simplifies expense calculation with automation tools. Users can send their clients a detailed bill and recalculate invoices when entries are deleted. They can also provide more detailed invoices with options that display staff, tasks, departments, project roles or labor codes.
Lookup Fields: It has smart lookup fields to reduce clicks and get rid of scrolling for quick timesheet recording. It only shows required fields and can auto-complete fields as users type.
Credit Card Charge Capture: Users can assign and record credit card charges to specific projects for billing in QuickBooks. Charges can be billed to clients, and QuickBooks can help reconcile bank statements.
Work-In-Progress Management: This suite helps users manage unbilled expenses and time to improve cash flow. It provides complete visibility, and WIP is selectable by date range.
Task and Budget Tracking: Users can keep track of all their tasks and set them up for every project while assigning expense budgets. Users can control secure information by giving custom access rights to managers.
Gantt Charts: Gantt charts facilitate visual task management. Users can put their projects on a timeline and see how components fit together, highlighting critical paths and dependencies.
Workflow Management: Managers can assign employees to tasks and define due dates. They can track schedules and use custom tasks and statuses. They can also sort, group and filter to view project details.
Resource Allocation: Its dashboard shows which employees are available and how much time can be allocated to them. Users can reduce time spent on planning and make decisions about when more staff is required.
Utilization Dashboard: Gives insights into operations and helps users manage resources more efficiently. They can also lower staff bench time by identifying areas to increase productivity.
Custom Reports: Helps users create custom reports in real time. They can pull utilization metrics and sort them by role, department and employee. Line graphs can be generated to compare budgets to actual expenses, and efficiency can be analyzed on a monthly basis.
Integrations: Supports deep integrations and combines them with users’ existing ecosystems. It can be integrated with QuickBooks, Lacerte, Salesforce, Slack, Google Apps and Zapier. It also integrates with existing IDs and codes, eliminating double entry between systems.

Streamline Resource Allocation: Certinia PSA's resource management accessory enables users to comprehend every quality of a resource schedule such as project time, PTO, non-billable time and more, to maximize staffing and dominate project management. Users can track resource skills, certifications and availability and oversee and tailor utilization measurements to achieve their resource scheduling demands.
Monitor Every Resource: Users can employ the resource management tool to review capacity, backlogs and availability throughout projects. This module can proactively display resource schedule information online 24/7. Users can find, preserve and generate needed resources right away or in the future.
Establish Practical Expectations: This solution offers a sales engagement tool for users to actively participate in the sales cycle to formulate trustworthy quotes and monitor customer expectations. Users can project requirements and prices to create realistic expectations. When users gain visibility in the brainstorming stages of sales, they can boost margins and clientele gratification.
Transparency in the Sales Channel: Users receive whole visibility in the sales channel with the sales engagement tool to plan ahead by recognizing gaps in supply and demand beforehand. Users can also forecast resource requirements before deals close so they can make informed business decisions.
Communicate with Stakeholders and Clientele: The PSA communities accessory enables users to share current data, reports and project plans with internal and external stakeholders. Users can initiate prompt discussions and share the necessary documents. This tool also allows users to convey and work together with customers by sharing project statuses, data and files.
Manage Partners and Subcontractors: Users can employ the PSA communities module to ensure partner and subcontractor stakeholders are in the know by sharing related costs, availability and project influences. This accessory can exhibit partner and subcontractor costs as they occur, automatically submit time and expenses and monitor invoices and vendor cost budgets.
Develop New Projects in One Click: The project management accessory authorizes users to create new projects with one click and all of the significant information is automatically entered. Users can benefit from advanced project templates to reduce time and guarantee cohesive delivery methods for projects to reach positive outcomes.
Launch Elaborate Procedures: Users can execute workflows and strategies with the project management tool. Managers receive configurable views of their assignments, intricate workflows are promptly activated to meet the most complex assignments and resources can be assigned to specific projects or jobs with thorough work breakdown structure (WBS) support.
Gantt Conspicuity: The project management tool also offers hands-on Gantt charts to fully see plans, dependencies and timelines. Users can search and filter project information and dive into single resource schedules. The drag-and-drop component enables users to move or place assignments and effectively respond to changes.
Facilitate Time Entries and Approvals: Users can implement the time and expense management tool to easily modify time for responsibilities and jobs in one place. Users can copy from other schedules or previous weeks. This module allows users to approve procedures through emails, social channel feeds and mobile devices. Bulk approvals come in handy for large quantities of timecards or expenses.
Mobile-Friendly: The time and expense management module is available on the Certinia app so users can input or validate timecards and expenses. Users can also load snapshots of expense receipts.
Oversee Project Profits: Users can leverage the project financials accessory to study the financial progress of a project. They receive authorization to revenue, bookings, backlog, billing, budgets and rate realization any time anywhere. This module enables users to effortlessly filter data by region, practice or group breakdowns. Users can also monitor the project's revenue costs and margins with the project or portfolio-mode views.
Seamless Billing: The project financials module can be utilized to automate the bid to bill process that can be shared with a user's sales, services and finance departments. Users can also bill by time and expense, flat fee and retainer and combine several billing types for one project. This accessory also produces invoices or mixed billing events for the financial backend of a user's choosing.
Set Budget and Watch Progress: Certinia PSA's project financials component has a revenue recognition extension that permits users to create revenue recognition standards to match your business needs or procedures. Users can upload revenue transactions into their financial system and receive complete transparency over what's ready to bill, what's already been billed and what's been invoiced. This tool can monitor actuals against budgets immediately as it occurs. Users can employ access and workflow restrictions to control budget approvals and requested modifications.
Swift Billing and Easy-to-Find Revenue: The billing and revenue recognition accessory permit users to pass along bills to their preferred financial system. This tool offers instant assembly of billing data as their projects are finished and submitted for flexible approval. Users can implement a protected audit trail for guaranteed compliance and effortlessly input revenue transactions into your financial application.
Real-Time Data and Insights: Users can employ the dashboard and reporting accessory to promptly display performance and essential KPIs. This feature has vigorous, adaptable dashboards and reports and significant data so users can make crucial and punctual administrative decisions. Users can also develop a library of status reports for their archives and adjust automation options to email customizable reports and files.
Role-Based Dashboards: The dashboard and reporting feature is equipped with personalized management dashboards. These dashboards are flexible for executives, resource managers, project managers, financiers and consultants. Users can also create data access rights that align with a particular role and divide metrics to review extra practical metrics.

Product Ranking

#12

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#16

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Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

BigTime has a 'excellent' User Satisfaction Rating of 91% when considering 2302 user reviews from 5 recognized software review sites.

84%

of users recommend this product

Certinia PSA has a 'great' User Satisfaction Rating of 84% when considering 536 user reviews from 5 recognized software review sites.

4.9 (47)

4.8 (9)

4.5 (1081)

4.2 (438)

4.59 (573)

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4.6 (561)

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4.2 (49)

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4.7 (22)

4.3 (40)

3.6 (18)

Awards

Synopsis of User Ratings and Reviews

Intuitive Interface: BigTime's user-friendly design makes it easy to navigate and find the information you need quickly, streamlining your workflow.

Robust Time Tracking: Accurately track time spent on projects, tasks, and clients with BigTime's comprehensive timekeeping features, ensuring precise billing and project management.

Seamless Project Management: Manage projects efficiently with BigTime's project management tools, including task assignments, progress tracking, and collaboration features, enhancing team coordination.

Detailed Reporting: Generate customizable reports that provide valuable insights into project performance, resource utilization, and financial data, empowering you to make informed decisions.

Mobile Accessibility: Access BigTime on the go with its mobile app, allowing you to stay connected to your projects and tasks from anywhere, ensuring uninterrupted productivity.

Friendly Interface: Precisely 62% of users stated that the program has an easy implementation process and an intuitive user interface.

Strong Performance: Certinia PSA is a single source of information that streamlines procedures and manages projects, teams, patrons and financial tasks, as stated by 65% of users.

Oodles of Features: This solution is equipped with a wide range of features including time tracking, resource planning and allocation, reporting, forecasting, bank reconciliation and more, according to 67% of users.

Smooth Integrations: Roughly 94% of users say the software can merge with other solutions such as Salesforce, Excel, NetSuite, Certinia Accounting, other CRM programs and more.

High cost: BigTime is more expensive than comparable PSA software, making it a less attractive option for small businesses and startups with limited budgets.

Steep learning curve: BigTime's complex interface and feature-rich environment can be overwhelming for new users, requiring significant training and onboarding time.

Limited customization: While BigTime offers a range of features, its customization options are somewhat limited compared to other PSA software, making it challenging to tailor the software to specific business needs.

Reporting limitations: Some users have reported difficulties generating customized reports and extracting data from BigTime, hindering their ability to gain insights and make informed decisions.

Integration challenges: Integrating BigTime with other business applications can be complex and time-consuming, requiring additional resources and expertise.

Customization Limitations: Certinia PSA's customization options may not be as extensive as some users require, potentially leading to workarounds or compromises in tailoring the platform to specific workflows.

Usability Challenges: The user interface and overall user experience of Certinia PSA can be complex and require a significant learning curve, particularly for new users or those transitioning from other PSA solutions.

Reporting Flexibility: Generating customized reports or accessing specific data points within Certinia PSA may require advanced knowledge or technical expertise, potentially hindering efficient data analysis and decision-making.

BigTime is PSA software with robust features for time tracking, billing, project management, and reporting. It has a clean and intuitive interface that makes it easy for users to navigate and find the information they need quickly. One of its key strengths is its customizable dashboards that allow users to tailor the software to their specific needs. BigTime also offers a mobile app that provides access to key features on the go. In comparison to similar products, BigTime stands out with its robust reporting capabilities. Users praise its ability to generate detailed reports on a variety of metrics, including project profitability, resource utilization, and time spent on tasks. Additionally, BigTime's customer support is highly responsive and helpful, which is important for ensuring a smooth implementation and ongoing use of the software. Overall, BigTime is a well-rounded PSA software solution that is suitable for businesses of all sizes. Its customizable dashboards, robust reporting capabilities, and excellent customer support make it a top choice for businesses looking to improve their project management and billing processes.

Certinia PSA is an effective PSA application that extends a full variety of features to its users. Its interface is user friendly and the implementation process is straightforward, avoiding confusion. It also integrates with other programs such as NetSuite, Salesforce, Salescloud, Certinia Accounting, other financial management solutions and more. Certinia PSA's overall performance expedites routine operations and governs projects, teams, customers and financial duties with ease, making it a robust and handy software.

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