Yardi Voyager vs DoorLoop

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Our analysts compared Yardi Voyager vs DoorLoop based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Yardi Voyager is a web-based platform that helps real estate operators manage commercial and residential properties across housing industries. Users can execute leasing, manage operations, provide innovative services, automate workflows and run analytics. It offers centralized data access, accounting, compliance, resident screening and more. It also allows customization and integration from a single point of access.
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Doorloop is a cloud-based solution helping property managers and owners streamline their daily operations. It can handle every type of housing, including commercial, residential, affordable and community associations. Users can leverage individual communication portals, tenant screening, payment processors, maintenance modules and integrated accounting.

Marketing capabilities help managers increase property visibility and schedule property showings. It facilitates unique integrations with an open API and is available in three pricing plans: Starter, Pro and Premium.
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$1,200 Monthly
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$49/Unit, Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Save Time and Money: Ensure accuracy with a unified and integrated database. Reduce administrative costs by automating recurring tasks like leasing, move-ins and outs, invoicing, work order management and more. 
  • Empower Accounting: Streamline financial management with an accounting module designed to handle property accounts and maintain compliance with GAAP and IFRS standards. 
  • Simplify Operations: Quickly locate account information using a menu search box and site search engine. Navigate easily by making a list of the most-used screens and dashboards and creating shortcuts. 
  • Promote Mobility: Team members can access the platform using any mobile web-browsing device and stay on top of every business process from remote locations. 
  • Tailor To Fit Needs: Build personalized software by adding unique features like marketing, payment processing, screening and more from the extended Yardi ecosystem. Supports integration with external solutions for applicant screening, ILS connections, renter’s insurance, revenue management and more. 
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  • Streamlined Operations: DoorLoop simplifies the complexities of property management by automating routine tasks such as lease tracking, maintenance requests, and rent collection, allowing managers to focus on strategic growth.
  • Enhanced Tenant Communication: With its integrated communication tools, DoorLoop facilitates seamless interactions between property managers and tenants, ensuring that inquiries, complaints, and maintenance requests are addressed promptly and efficiently.
  • Comprehensive Financial Management: DoorLoop offers robust accounting features tailored for real estate, enabling users to manage invoices, payments, and financial reporting in one centralized platform, thus reducing errors and saving time.
  • Improved Tenant Retention: By streamlining maintenance requests and improving communication channels, DoorLoop helps in enhancing tenant satisfaction, which is crucial for increasing lease renewals and reducing turnover rates.
  • Accessible Data Insights: The software provides detailed analytics and reporting tools that give property managers valuable insights into their operations, helping them make informed decisions and identify opportunities for improvement.
  • Scalability: Whether managing a few properties or hundreds, DoorLoop's flexible architecture can scale to meet the needs of any property management business, supporting growth without the need for additional software.
  • Regulatory Compliance: DoorLoop helps ensure that property management practices comply with local and federal regulations, reducing the risk of legal issues and fines associated with non-compliance.
  • Mobile Accessibility: With its mobile-friendly design, DoorLoop allows property managers and tenants to access important information and perform tasks on-the-go, enhancing convenience and operational efficiency.
  • Customizable Features: DoorLoop offers a range of customizable options, from lease templates to reporting formats, enabling users to tailor the software to their specific operational needs and preferences.
  • Time and Cost Savings: By automating and optimizing various property management processes, DoorLoop significantly reduces the time and financial resources required to manage properties, leading to higher profitability and operational efficiency.
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  • Centralized Data: Consolidate property, accounting, leasing and analytics data in one platform to create a single source of information, eliminating hassle and saving time. Access unlimited document storage. 
  • Leasing: Control all aspects of leasing workflows, starting from initial contact and guest cards to renewals and move-outs. Use real-time tracking to match prospects with vacant units quickly. 
  • Accounting: Maintain general ledgers, record company financials, manage multiple sets of books and account trees, and track CAM reconciliations. Automate recurring journal entries, sustain segmented and inter-company accounting and more. 
  • Reporting and Analytics: Drill down on specific items with customizable reports. Make informed business decisions using snapshots of company performance and real-time analytics. 
  • Data Security: Safeguard personal and customer data using encryption and the latest intrusion prevention practices. Store data across 12 warehouses positioned across the globe and comply with PCI, SSAE 18 and Sarbanes-Oxley regulations. Conduct third-party audits yearly to maintain compliance. 
  • Integrations: Incorporate other Yardi modules to make an end-to-end enterprise solution including unique investor and tenant services, BI, CRM, utility billing, construction management, energy management and more. 
  • Research and Marketing: Research property data, including transactions, ownership and debt information covering all real estate asset types to uncover vital market insights. Receive expert advice on organic traffic, PPC campaigns, reputation management, social engagement and ILS listings. Available through integrations with RentCafe Suite and CommercialEdge. 
  • CRM and Call Center: Capture every lead with instantaneous notifications and unlimited custom follow-ups. Eliminate missed leasing opportunities with call center assistance that prioritizes calls from the most qualified sources and maximizes ROI. Available via RentCafe CRM Flex and RentCafe Connect integrations. 
  • Resident Screening: Inspect rental payment history, verify proof of employment, income and ID, and screen credit history and international background to select the ideal tenants. Ensure data security for residents and help build their credit score with on-time rent payment reporting. Available through the RentCafe Suite integration. 
  • Payment Processing: Let residents pay via a browser-based module, walk-ins at retail locations or a mobile application. Simplify check processing by scanning and converting them into digital transactions. Available with the RentCafe Suite integration. 
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  • Marketing: Advertise portfolio on multiple listing channels, build a personalized website with business color and logo, and schedule virtual property tours. Collect and track prospect and renter information with a built-in CRM. 
  • Tenant Screening: Screen every prospect’s criminal, eviction and credit history report through TransUnion to find suitable tenants. Pro and Premier plan users can markup screening costs to prospects during application. 
  • Electronic Leases: Generate custom digital leases to let applicants sign documents remotely. Store leases, files, pictures and other digital media in a centralized library. Document storage space varies according to pricing plans. 
  • Online Payment: Leverage partnership with RapidRent to accept rent via debit card, credit card and eChecks. Send payment reminders, track individual payment history, receive renewal alerts and automate penalties for late rent payment. The payment processor is 256-bit military-grade encrypted and maintains PCI compliance. 
  • Individual Portals: Enables tenants to pay rent, submit maintenance requests and add renters insurance. Owners can monitor property workflow, view documents and check distribution payments through individual portals. 
  • Renter’s Insurance: Offers renter insurance programs to safeguard property and replace complicated security deposit transactions. 
  • Workflow Management:  Manage user access permissions and job roles, onboard external maintenance vendors and automate repetitive tasks like rent collection, reminders and transaction recording for smooth and efficient workflows. 
  • Maintenance Module: Receive maintenance requests from active tenants, assign vendors for specific tasks and monitor progress from the dashboard. Pay vendors and e-file 1099 tax forms from one place. 
  • Accounting: Automate bookkeeping and ledger maintenance. Offers QuickBooks integration and CAM reconciliation modules with Pro and Premier plans. 
  • Reporting: Generate custom reports to drill down into specific areas and identify profit-making opportunities. 
  • Integrations: Integrate with external software using an open API. Connect apps and automate workflows through Zapier. Only available with the Premier plan. 
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Product Ranking

#25

among all
Property Management Software

#104

among all
Property Management Software

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Analyst Rating Summary

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94
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57
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Accounting & Financial Management
Marketing
Platform Capabilities
Business Operations
Dashboards and Reporting
Leasing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Yardi Voyager
DoorLoop
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 98 94 94 93 85 98 95 75 21 57 89 38 28 82 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 386 reviews
Excellent User Sentiment 192 reviews
82%
of users recommend this product

Yardi Voyager has a 'great' User Satisfaction Rating of 82% when considering 386 user reviews from 5 recognized software review sites.

99%
of users recommend this product

DoorLoop has a 'excellent' User Satisfaction Rating of 99% when considering 192 user reviews from 4 recognized software review sites.

4.4 (14)
5.0 (8)
4.0 (163)
5.0 (12)
4.6 (5)
4.92 (137)
4.2 (180)
5.0 (35)
4.0 (24)
n/a

Awards

SelectHub research analysts have evaluated Yardi Voyager and concluded it earns best-in-class honors for Accounting & Financial Management and Marketing.

Accounting & Financial Management Award
Marketing Award

DoorLoop stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Multisite Management: The software can handle diverse portfolios, including commercial, residential, HOA, affordable and student housing, according to 100% of reviews on this aspect.
Accounting: 88% of users reviewing property bookkeeping said it’s easy and convenient to handle complex accounting.
Reporting: It can pull a variety of reports with a few clicks and helps streamline trackability with customizable dashboards, according to 79% of reviews on this element.
PayScan: According to 89% of reviews on transaction recording, the platform helps save time through automated invoice scanning and personalized accounts payable workflows.
Templates: It offers a rich template library for leases, emails and other documents, according to 78% of reviews on this aspect.
Integrations: 93% of users reviewing software connectivity said it’s easy to integrate the platform with other software and transfer data.
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Streamlined Accounting: Users praise DoorLoop for simplifying complex accounting tasks, such as tracking income and expenses, generating detailed reports, and streamlining the reconciliation process.
Efficient Tenant Management: DoorLoop's features for managing tenants are a big plus for users. The platform allows landlords to screen applicants, handle maintenance requests, and collect rent payments online, saving time and effort.
Improved Communication: DoorLoop facilitates seamless communication between landlords and tenants. Users appreciate the ability to send automated reminders, track communication history, and resolve issues quickly through the platform.
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User Interface: 77% of reviews on usability mentioned that the UI is unintuitive and involves a steep learning curve.
Performance: The platform is prone to lagging and frequently logs users out of their portals, according to 81% of reviews on software performance.
Support: The support team is unresponsive, according to 89% of users reviewing customer support.
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Limited Customization: Users express frustration over the inflexibility of certain features, particularly concerning reporting and lease agreement templates. They desire more control over tailoring these aspects to align with their specific requirements.
Customer Support Concerns: Some users report difficulties reaching customer support promptly and receiving timely resolutions to their issues. This can be particularly challenging when dealing with urgent matters that require immediate assistance.
Accounting Feature Limitations: While DoorLoop offers accounting features, some users find them somewhat basic and lacking the depth needed for complex property management accounting. They desire more advanced functionalities to handle intricate financial transactions effectively.
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Yardi Voyager is an end-to-end solution that helps manage multisite property portfolios and provides a robust accounting and reporting module. The platform streamlines rent collection and accounts payable with PayScan and offers various templates for quick leasing and emails. Businesses can easily connect it with popular third-party platforms. But reviews noted that the UI is old and unintuitive, complicating simple tasks. On top of that, customer support is slow, and the platform is prone to crashes. Considering everything, Yardi Voyager is ideal for enterprises with in-house IT but can get overwhelming for single landlords and small property managers with minimal technical expertise.

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User reviews from the past year suggest that DoorLoop is generally well-received, particularly for its user-friendliness and comprehensive features. Even those new to property management software can quickly learn the ropes and take advantage of tools for rent collection, tenant screening, maintenance requests, and more. This all-in-one approach sets DoorLoop apart from competitors that may specialize in only one area, like tenant screening, forcing property managers to juggle multiple platforms. However, a recurring gripe among users is DoorLoop's pricing, which some find a bit steep. While the software offers a robust suite of features, cost-conscious users might find themselves weighing the benefits against the price tag. Overall, DoorLoop appears best suited for property managers and owners who value a streamlined, all-encompassing platform and are willing to invest in a solution that centralizes their operations. Particularly for those managing a large portfolio of properties, the time savings and organizational benefits offered by DoorLoop could outweigh the cost. Smaller-scale landlords or property managers with tighter budgets, however, might need to carefully assess if DoorLoop's comprehensive features justify the expense, or if a more budget-friendly alternative might be a better fit.

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