TurboTenant vs Yardi Voyager

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Our analysts compared TurboTenant vs Yardi Voyager based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

TurboTenant is a comprehensive software solution designed to streamline property management tasks for landlords and property managers. It is particularly well-suited for small to mid-sized property owners and managers in the real estate industry who seek an efficient way to handle tenant applications, lease agreements, rent payments, and maintenance requests. The platform offers unique benefits such as a user-friendly interface, automated rent collection, and tenant screening services, which help save time and reduce administrative burdens.

Popular features include online rental applications, tenant background checks, and marketing tools that allow users to list properties on multiple rental websites simultaneously. TurboTenant also provides a centralized dashboard for tracking property performance and tenant interactions, enhancing overall management efficiency. Compared to similar products, users often highlight TurboTenant's ease of use and affordability as standout qualities.

Pricing details can vary based on the number of units managed and specific features required. For precise pricing information tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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Yardi Voyager is a web-based platform that helps real estate operators manage commercial and residential properties across housing industries. Users can execute leasing, manage operations, provide innovative services, automate workflows and run analytics. It offers centralized data access, accounting, compliance, resident screening and more. It also allows customization and integration from a single point of access.
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$8.25 Monthly, Freemium
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Tailored to your specific needs
$1,200 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Time Efficiency: Automate repetitive tasks like rent collection and tenant screening, freeing up valuable time for other responsibilities.
  • Cost Savings: Reduce expenses associated with traditional property management services by utilizing a more affordable software solution.
  • Enhanced Communication: Streamline interactions with tenants through integrated messaging features, ensuring clear and timely communication.
  • Improved Tenant Screening: Access comprehensive background checks and credit reports to make informed decisions about potential tenants.
  • Centralized Document Management: Store and organize all property-related documents in one secure location, making it easy to retrieve important information when needed.
  • Online Rent Payments: Offer tenants the convenience of paying rent online, reducing the risk of late payments and improving cash flow.
  • Maintenance Tracking: Keep track of maintenance requests and work orders efficiently, ensuring timely resolution of issues and tenant satisfaction.
  • Marketing Tools: Utilize built-in marketing features to advertise vacancies on multiple platforms, reaching a wider audience and filling units faster.
  • Financial Reporting: Generate detailed financial reports to monitor income and expenses, aiding in better financial planning and decision-making.
  • Legal Compliance: Stay compliant with local and federal regulations by using standardized lease agreements and keeping accurate records.
  • Tenant Retention: Enhance tenant satisfaction through efficient management practices, leading to higher retention rates and reduced turnover.
  • Scalability: Easily manage multiple properties within the same platform, making it simple to scale your property management business as it grows.
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  • Save Time and Money: Ensure accuracy with a unified and integrated database. Reduce administrative costs by automating recurring tasks like leasing, move-ins and outs, invoicing, work order management and more. 
  • Empower Accounting: Streamline financial management with an accounting module designed to handle property accounts and maintain compliance with GAAP and IFRS standards. 
  • Simplify Operations: Quickly locate account information using a menu search box and site search engine. Navigate easily by making a list of the most-used screens and dashboards and creating shortcuts. 
  • Promote Mobility: Team members can access the platform using any mobile web-browsing device and stay on top of every business process from remote locations. 
  • Tailor To Fit Needs: Build personalized software by adding unique features like marketing, payment processing, screening and more from the extended Yardi ecosystem. Supports integration with external solutions for applicant screening, ILS connections, renter’s insurance, revenue management and more. 
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  • Online Rental Applications: Streamline the tenant application process with customizable online forms that can be filled out and submitted electronically.
  • Tenant Screening: Conduct comprehensive background checks, including credit reports, criminal history, and eviction records, to ensure you select reliable tenants.
  • Rent Payments: Facilitate secure online rent payments, allowing tenants to pay via ACH or credit card, and automate rent collection to reduce late payments.
  • Marketing Tools: Create and syndicate professional property listings across multiple platforms such as Zillow, Realtor.com, and Facebook Marketplace to reach a wider audience.
  • Lease Agreements: Generate state-specific lease agreements that comply with local laws and regulations, and allow for electronic signatures to expedite the leasing process.
  • Maintenance Requests: Enable tenants to submit maintenance requests online, and track the status of each request to ensure timely resolution.
  • Tenant Communication: Use built-in messaging tools to communicate with tenants directly through the platform, keeping all correspondence organized and easily accessible.
  • Expense Tracking: Monitor and categorize property-related expenses to simplify financial management and prepare for tax season.
  • Document Storage: Securely store important documents such as lease agreements, inspection reports, and receipts in a centralized digital repository.
  • Tenant Portal: Provide tenants with a dedicated portal where they can view their lease details, make payments, and submit maintenance requests.
  • Customizable Templates: Utilize a variety of templates for notices, lease agreements, and other documents to save time and ensure consistency.
  • Reporting and Analytics: Access detailed reports on rental income, expenses, and tenant performance to make informed decisions about your property management strategy.
  • Mobile Accessibility: Manage your properties on-the-go with a mobile-friendly interface that allows you to access key features from any device.
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  • Centralized Data: Consolidate property, accounting, leasing and analytics data in one platform to create a single source of information, eliminating hassle and saving time. Access unlimited document storage. 
  • Leasing: Control all aspects of leasing workflows, starting from initial contact and guest cards to renewals and move-outs. Use real-time tracking to match prospects with vacant units quickly. 
  • Accounting: Maintain general ledgers, record company financials, manage multiple sets of books and account trees, and track CAM reconciliations. Automate recurring journal entries, sustain segmented and inter-company accounting and more. 
  • Reporting and Analytics: Drill down on specific items with customizable reports. Make informed business decisions using snapshots of company performance and real-time analytics. 
  • Data Security: Safeguard personal and customer data using encryption and the latest intrusion prevention practices. Store data across 12 warehouses positioned across the globe and comply with PCI, SSAE 18 and Sarbanes-Oxley regulations. Conduct third-party audits yearly to maintain compliance. 
  • Integrations: Incorporate other Yardi modules to make an end-to-end enterprise solution including unique investor and tenant services, BI, CRM, utility billing, construction management, energy management and more. 
  • Research and Marketing: Research property data, including transactions, ownership and debt information covering all real estate asset types to uncover vital market insights. Receive expert advice on organic traffic, PPC campaigns, reputation management, social engagement and ILS listings. Available through integrations with RentCafe Suite and CommercialEdge. 
  • CRM and Call Center: Capture every lead with instantaneous notifications and unlimited custom follow-ups. Eliminate missed leasing opportunities with call center assistance that prioritizes calls from the most qualified sources and maximizes ROI. Available via RentCafe CRM Flex and RentCafe Connect integrations. 
  • Resident Screening: Inspect rental payment history, verify proof of employment, income and ID, and screen credit history and international background to select the ideal tenants. Ensure data security for residents and help build their credit score with on-time rent payment reporting. Available through the RentCafe Suite integration. 
  • Payment Processing: Let residents pay via a browser-based module, walk-ins at retail locations or a mobile application. Simplify check processing by scanning and converting them into digital transactions. Available with the RentCafe Suite integration. 
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Product Ranking

#3

among all
Property Management Software

#25

among all
Property Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 98 94 94 93 85 98 95 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 49 reviews
Great User Sentiment 386 reviews
96%
of users recommend this product

TurboTenant has a 'excellent' User Satisfaction Rating of 96% when considering 49 user reviews from 1 recognized software review sites.

82%
of users recommend this product

Yardi Voyager has a 'great' User Satisfaction Rating of 82% when considering 386 user reviews from 5 recognized software review sites.

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4.4 (14)
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4.0 (163)
4.8 (49)
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4.2 (180)
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Awards

TurboTenant stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Yardi Voyager and concluded it earns best-in-class honors for Accounting & Financial Management and Marketing.

Accounting & Financial Management Award
Marketing Award

Synopsis of User Ratings and Reviews

Easy to Use: TurboTenant is praised for its user-friendly interface, which makes managing rentals simple, even for those new to property management software.
Full Suite of Features: TurboTenant offers a comprehensive set of tools, including rent payments, tenant screening, property marketing, and maintenance request management, streamlining many aspects of being a landlord.
Cost-Effective Solution: TurboTenant is often lauded for its affordability, especially for landlords with multiple properties, as it provides significant value at a competitive price point.
Excellent Communication Tools: TurboTenant facilitates communication between landlords and tenants through a dedicated messaging system, allowing for seamless exchange of information, maintenance requests, and important documents.
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Multisite Management: The software can handle diverse portfolios, including commercial, residential, HOA, affordable and student housing, according to 100% of reviews on this aspect.
Accounting: 88% of users reviewing property bookkeeping said it’s easy and convenient to handle complex accounting.
Reporting: It can pull a variety of reports with a few clicks and helps streamline trackability with customizable dashboards, according to 79% of reviews on this element.
PayScan: According to 89% of reviews on transaction recording, the platform helps save time through automated invoice scanning and personalized accounts payable workflows.
Templates: It offers a rich template library for leases, emails and other documents, according to 78% of reviews on this aspect.
Integrations: 93% of users reviewing software connectivity said it’s easy to integrate the platform with other software and transfer data.
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Limited Customization: Lease agreements and other documents may appear atypical and offer few customization choices.
Security Concerns: There are reported cases of accounts being locked without clear explanations, leading to user frustration.
Customer Service Issues: Some users have reported challenges with customer service, particularly concerning account verification and support responsiveness.
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User Interface: 77% of reviews on usability mentioned that the UI is unintuitive and involves a steep learning curve.
Performance: The platform is prone to lagging and frequently logs users out of their portals, according to 81% of reviews on software performance.
Support: The support team is unresponsive, according to 89% of users reviewing customer support.
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Is TurboTenant the key to unlocking stress-free property management? User reviews from the past year paint a mixed picture, highlighting both its strengths and drawbacks. TurboTenant shines in its user-friendliness and comprehensive features, particularly for advertising and rent collection. Landlords praise its intuitive interface, making it a breeze to navigate even for those new to property management software. The platform's robust advertising features, including syndication across multiple platforms, are a major draw, with users reporting an average of 28 leads per listing. This directly addresses a key pain point for landlords - attracting potential tenants. However, TurboTenant's customer support emerges as a consistent sore spot. Users frequently cite difficulties in contacting support and slow response times, particularly on the free plan. While the free plan offers a generous suite of features, the limited support can be frustrating for landlords seeking assistance. This disparity in experience between the free and premium plans is a crucial factor for potential users to consider. Despite these shortcomings, TurboTenant's affordability and ease of use make it a popular choice for landlords, especially those with smaller portfolios or new to the rental market. Its intuitive design and comprehensive features streamline many aspects of property management, making it a valuable tool for both novice and experienced landlords seeking an efficient and budget-friendly solution. However, those who prioritize responsive customer support or require more advanced features might find other platforms more suitable.

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Yardi Voyager is an end-to-end solution that helps manage multisite property portfolios and provides a robust accounting and reporting module. The platform streamlines rent collection and accounts payable with PayScan and offers various templates for quick leasing and emails. Businesses can easily connect it with popular third-party platforms. But reviews noted that the UI is old and unintuitive, complicating simple tasks. On top of that, customer support is slow, and the platform is prone to crashes. Considering everything, Yardi Voyager is ideal for enterprises with in-house IT but can get overwhelming for single landlords and small property managers with minimal technical expertise.

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