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Propertyware vs Tenant Cloud

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Our analysts compared Propertyware vs Tenant Cloud based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Propertyware Software Tool
SelectHub Award Winner
Tenant Cloud Software Tool
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Product Basics

Analyst Rating

79 Detailed Analysis

User Sentiment

Good User Sentiment (456 Reviews)

Analyst Rating

67 Detailed Analysis

User Sentiment

Great User Sentiment (193 Reviews)
Powered by RealPage, Propertyware is a cloud-based tool that helps reduce inspection time, customize reporting, manage online payments, and create and dispatch work orders. Users can create websites, screen tenants, handle portals, track accounts and manage contact centers. It provides a tenant liability insurance program called AssetProtect, along with multi-location management, open APIs and vendor credentialing.
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TenantCloud is a cloud-based software that allows landlords to receive rent online, screen and create applications, and manage maintenance requests. It offers tenant management, accounting, a free listing website, automatic invoicing and property analysis reports. It has free, standard and advanced packages.

Payment tracking, rental agreements signature, cloud storage, and communication with tenants, owners and professionals are some of its notable attributes.
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$1/Unit, Monthly
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$15.60 Monthly
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Easy Workflow Tracking: Localize every major workflow including marketing, maintenance, management and accounting and monitor each from the dashboard. Assign tasks, track progress and plan disruptions with a few clicks. 
  • Save Resources: Save time and money by automating recurring administrative tasks like bookkeeping, alerts, reminders, report generation and more. 
  • Increase Portfolio Visibility: Advertise a portfolio on any third-party listing channel, track leads, and provide application portals to fill vacancies and reduce lost leads. 
  • Streamline Communication: Maintain clear lines of communication throughout the company via role-based communication portals. Ensure easy year-end audits by recording all interactions. 
  • Scale Quickly: Expand business and manage properties from multiple locations with a single sign-in. Gain a holistic view of business health by standardizing operations in every location and consolidating reporting. 
  • Easy Integrations: Reduce manual data entry and increase efficiency by leveraging open data access and two-way data exchange through open API and connecting with business-specific software. 
  • Increase Mobility: Optimized for desktops, mobile devices and tablets. Provides residents, managers and prospective tenants with remote access. 
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  • Manage Everything From a Unified Platform: Track and manage every marketing, leasing, maintenance and accounting workflow from a centralized dashboard. 
  • Increase Brand Visibility: Design branded websites using a library of customizable templates and take bookings and applications directly from the website. Offers a native channel manager to syndicate property availability, pricing and description across multiple ILS. 
  • Seamless Online Transactions: Digitize every business transaction and automatically record items in specified ledgers by integrating with Stripe or Dwolla. Handle rent payments, work order invoices, late fees, refunds, discounts and more. 
  • Efficient Lead Tracking: Leverage partnership with Rentler to access a database of premium leads. Provides a basic CRM module to track lead journeys, answer queries, send invitations and receive applications. 
  • Streamline Workflows: Onboard teams and manage access levels and permissions according to the user role. Assign tasks to team members, create reminders and track changes. 
  • Promote Accountability: Create a central repository of business interactions with owners, tenants and vendors through in-app messaging and emails. Solve issues, promote accountability and perform quick audits using the database. 
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  • Marketing and Leasing: Integrated marketing and leasing modules ensure smooth data flow throughout the cycle, eliminating manual data entry and reducing lost leads. 
    • Branded Website: Design mobile-optimized websites with business color and logo for showcasing units. Provides a library of customizable templates. 
    • Listing Widget: Create brand-consistent property listings, offer search and filter features to customers based on leasing terms, and provide portals for applications. The widget functions on native websites, and there’s a code for usage on external listing channels. 
    • Lead Tracking: Track each prospect from lead generation to lease signing. Offers guest card information, CRM, customizable reports and dashboards, and more. 
    • Application Portal: Applicants can provide address validation and add co-applicants, guarantors and others to ensure data accuracy. Offers unique views, reports and dashboards to get real-time data into each applicant’s journey. Applicants can add themselves to waitlists and save and continue later with an application. 
    • AI-Powered Tenant Screening: Screen prospective tenants using an AI-based algorithm. Check tenants’ rent payment history, criminal background, credit score, monthly income-to-rent ratio and other factors to determine their ability and willingness to pay rent. 
    • Leasing Hub: Create templates for commonly used documents like work orders, leases, invoice approvals and more. Applicants can remotely eSign documents. Store unlimited files and use the search bar to find required ones quickly. 
  • Online Payment: Collect rent online through electronic bank transfers and credit and debit cards. Tenants can pay via cash at convenience stores like Walmart or create cash payment vouchers on mobile devices. 
  • Role-Based Portals: Owners and residents can use mobile-optimized portals to access property-related documents, pay and receive rent and other fees, issue maintenance requests with multimedia proof, and communicate with managers. 
  • Chat: Send DMs, group messages and emojis. Maintain a record of every interaction with tenants and owners for compliance. 
  • Maintenance Management: Get updates on every maintenance activity, log issues and perform inspections from the platform. 
    • Work Orders: Standardize recurring maintenance tasks and pricing. Call center specialists can dispatch pre-approved vendors to quickly resolve issues. Store work orders, track progress, work with multiple vendors and automate accounts payable. 
    • Mobile Inspections: Camera mode aids property inspections, additionally, customize reports, compare past inspections and share evaluations with owners and tenants. 
    • AssetProtect Program: Property owners and managers can choose insurance plans to protect rental assets, drive ancillary revenue and maximize insurance compliance. 
    • Utility Management: Avoid late fees on utility bills with a seamless billing and collection process powered by SimpleBills. Simplify utility management to improve net operating income, reduce costs and turnaround time, and ensure quick move-ins. Available for single-family properties only. 
    • Vendor Credentialing: Reduce compliance risks by choosing from over 135,000 pre-verified vendors. Obtain critical information from multiple sources to ensure a complete audit trail. 
  • Accounting: Leverage QuickBooks integration to save time and reduce hassle. Record company financials, maintain general ledgers, manage and track bills, collect markup for bills, and track discrepancies using automatic bank reconciliation services. 
  • Multi-Location Management: Manage properties from different locations, create standardization across every unit and consolidate reporting to measure performance and other key metrics from a single dashboard. 
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  • Online Payment: Collect rent via online payment as well as credit and debit cards. Motivate tenants to pay rent on time by setting up late fees, as well as grace periods. Tenants can opt for recurring payments via auto pay. 
  • Accounting: Store, sort and retrieve all property transactions, balances, invoices and receipts. Track deposits, credit refunds and maintenance charges. Export data whenever required and maintain professional financial records. 
  • Maintenance Requests: Submit and schedule maintenance requests. Keep track of expenses, materials used and work status. Tenants can attach pictures and videos to their requests to better explain their problems. 
  • Rental Application: Share listings online, choose required documents and receive applications and fees directly. View prospective tenants using built-in lead tracking tools and invite them to apply. 
  • Online Leases: Create property lease and rental agreements with a few clicks and invite tenants to e-sign documents., Customize and renew documents with new tenant additions. Save time in designing lease agreements with pre-loaded, customizable templates. 
  • Tenant Screening: Run tenant screening tests directly on demand through partnership with TransUnion. A screening report contains a background check, credit score check and National Eviction Records search. 
  • On-Demand Reports: Generate comprehensive reports — add or remove different metrics and filters to access specific insights as needed. 
  • Mobility: Compatible with desktops and laptops; also available for both Android and iOS mobile devices. 
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Product Ranking

#8

among all
Property Management Software

#13

among all
Property Management Software

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Analyst Rating Summary

79
67
81
69
100
69
84
69
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Business Operations
Platform Capabilities
Leasing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Propertyware
Tenant Cloud
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 81 100 84 84 60 73 92 69 69 69 92 45 28 75 0 25 50 75 100
81%
0%
19%
69%
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31%
100%
0%
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71%
0%
29%
86%
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14%
71%
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29%
81%
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19%
94%
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6%
57%
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43%
43%
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57%
67%
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33%
33%
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67%
87%
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13%
73%
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27%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

25%
0%
75%
38%
0%
62%

User Sentiment Summary

Good User Sentiment 456 reviews
Great User Sentiment 193 reviews
74%
of users recommend this product

Propertyware has a 'good' User Satisfaction Rating of 74% when considering 456 user reviews from 4 recognized software review sites.

83%
of users recommend this product

Tenant Cloud has a 'great' User Satisfaction Rating of 83% when considering 193 user reviews from 3 recognized software review sites.

4.9 (6)
4.6 (12)
4.0 (20)
4.3 (65)
3.8 (266)
4.0 (116)
3.5 (164)
n/a

Awards

SelectHub research analysts have evaluated Propertyware and concluded it earns best-in-class honors for Business Operations.

Business Operations Award

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Synopsis of User Ratings and Reviews

Complete Package: Propertyware is an all-in-one solution that can handle every aspect of property management, according to 83% of reviews mentioning this element.
Customer Support: According to 100% of users who reviewed the support suite, the support team is helpful and responsive.
Customizable: It’s a flexible platform that can fit the needs of every type and scale of property management businesses, according to 72% of reviews on customization.
Reporting: It’s easy to design unique reports with business-specific metrics, according to 83% of reviews on data visualization.
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Pricing: It offers a free starter plan, and the paid plans are economical compared to competitors, according to 81% of reviews on product pricing.
All-in-One Property Management: According to 93% of reviews on this aspect, the platform can handle every facet of property management and helps consolidate diverse operations.
Templates Library: Offers a rich templates library for emails, leases and other documents, according to 70% of reviews on templates.
Mobility: 89% of customers discussing this aspect said it’s easy for management and residents to access the platform via mobile apps.
Training: The vendor offers useful how-to guides and step-by-step tutorials, according to 82% of reviews on the knowledge base.
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Complexity: The platform has a steep learning curve due to the variety of features offered, according to 74% of reviews on ease of usage.
Training Resource: Propertyware lacks adequate training material for beginners, according to 81% of users reviewing this aspect.
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Unintuitive UI: It’s difficult to navigate chat notifications, application alerts and more, according to 65% of reviews on user experience.
Mixed Portfolio: All the reviews on this element mentioned that it lacks features for managing commercial properties and homeowner’s associations.
Automation: It doesn’t provide automation in key areas like double-entry accounting, invoice reading, autofills, assigning vendors for recurring tasks and more, according to 90% of reviews on this feature.
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Propertyware is a robust platform that helps managers and landlords streamline marketing, maintenance, management and accounting workflows. Reviews identify a responsive customer support team, flexible interface and comprehensive reporting suite as the main reasons for the platform’s popularity. However, due to the variety of features offered and inadequate training material available, implementing and understanding the software can be time-consuming. Given that, we advise small and medium businesses to tailor the software according to their needs and remove any extra features to avoid complexity.

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TenantCloud is an all-in-one solution that can handle unit marketing on multiple ILS, screening and leasing prospects, maintenance work orders, online payment and reporting. Reviews identified its templates library, mobile apps and training material as noteworthy features. However, it’s suited only for residential properties. The vendor doesn’t provide advanced features like intelligent automation, trust accounting and smart maintenance offered by competitors at the same price range as TenantCloud’s premium plan. It’s a good option for single landlords and small property managers but can bog down operations for businesses with more than 30 units.

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Screenshots

Top Alternatives in Property Management Software

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Head-to-Head Comparison

Propertyware VS AppFolio
Propertyware VS Buildium
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