Re-Leased vs RMS Cloud

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Our analysts compared Re-Leased vs RMS Cloud based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

RMS Cloud Software Tool

Product Basics

Re-Leased is a cloud-based solution that centralizes accounting, leasing, maintenance and management workflows. It’s mobile-optimized and accessible via any device. Managers can consolidate accounting and leasing data in a unified place for analysis and reduce the administrative burden with unique automation capabilities.

It provides a business analytics module, a mobile app and external integrations for optimization. Businesses can onboard unlimited properties and team members and streamline processes with collaboration features.
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RMS is a cloud-based property and reservation management system that provides flexible and scalable offerings to the hospitality industry. It is designed for users to manage real time online bookings from across the world and is accessible from any device. It is fully integrated with the global distribution, allowing multi-properties to distribute inventory in multiple sites.

It provides direct connections to OTAs, facilitating commission-free booking while maximizing revenue.
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Small
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Small
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Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
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Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Time Efficiency: Automate routine tasks such as rent collection and lease renewals, freeing up valuable time for strategic decision-making.
  • Centralized Data: Store all property-related information in one place, ensuring easy access and reducing the risk of data loss.
  • Enhanced Communication: Streamline communication with tenants and stakeholders through integrated messaging and notification systems.
  • Financial Accuracy: Improve financial management with automated invoicing, expense tracking, and real-time financial reporting.
  • Compliance Management: Stay compliant with local regulations by automating compliance tasks and maintaining up-to-date records.
  • Scalability: Easily scale your property management operations as your portfolio grows without a proportional increase in workload.
  • Tenant Satisfaction: Enhance tenant experience with a user-friendly portal for maintenance requests, payments, and communication.
  • Risk Mitigation: Reduce risks associated with manual errors and missed deadlines through automated reminders and alerts.
  • Customizable Reporting: Generate tailored reports to gain insights into property performance and make data-driven decisions.
  • Remote Accessibility: Access the platform from anywhere, allowing for flexible management and quick responses to issues.
  • Cost Savings: Lower operational costs by reducing the need for manual labor and minimizing errors that could lead to financial losses.
  • Improved Collaboration: Facilitate better teamwork with shared access to property data and collaborative tools for property managers and staff.
  • Maintenance Efficiency: Streamline maintenance workflows with automated scheduling, tracking, and vendor management.
  • Data Security: Protect sensitive information with robust security measures, ensuring data integrity and confidentiality.
  • Tenant Retention: Increase tenant retention rates by providing a seamless and responsive property management experience.
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  • Streamline Operations: Consolidate portfolio data into a centralized, cloud-based platform. Access information from anywhere, market inventory across channels and track operations from a unified dashboard. 
  • Fill Vacancies Faster: Improve portfolio visibility by marketing units on multiple OTAs, ILS and GDS and manage every listing with a few clicks. Connects with more than 100 popular listing channels and offers a reservation engine to take direct bookings. 
  • Contactless Guest Experience: Guests can manage every aspect of their reservation and sign declaration forms to meet government compliance through individual portals. Integrate with third-party software for smart locks, key exchange systems, visitor management modules and more. 
  • Improve Business Decisions: Managers can make data-driven decisions using an interactive dashboard to track personalized metrics. Offers customizable dashboard templates for operations, finances and marketing. 
  • Save Resources: Reduce time spent on routine tasks like calendar syncing, transaction recording, invoicing, price fluctuation and more using automation. Avoid costs for third-party bookings using a native booking engine. 
  • Ensure Accountability: Offer team members individual portals and manage access levels based on user roles. Record every tracked change to promote accountability. Serves as a central repository of business interactions with guests and staff for quick year-end audits. 
  • Custom Integrations: Use an open API to connect with business-specific software and create well-connected stacks. Offers an integration marketplace for adding external partnered software. 
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  • Business Analytics: Centralize data from every disparate source for a data-driven business model: 
    •  Access real-time data for each property, tenant and region to drill down on KPIs such as arrears, yields, lease lengths and more. 
    •  Leverage unique templates to design custom reports with personalized metrics and export them in a PDF format for board meetings and presentations. 
    •  Use predetermined intelligence metrics or create custom ones to tailor dashboards. 
  • Task Management: Automate repetitive tasks, save time and promote efficiency throughout the work chain. 
    •  Use the interactive calendar to stay on top of every event and business process. Receive reminders and notifications for upcoming renewals, collections, meetings and more. 
    •  Drag and drop events on the calendar to schedule activities. Assign tasks to managers and let them track daily work progress from the dashboard. 
    •  Automate rent collection, invoice sending and transaction recording to reduce administrative legwork. Prepare budgets and arrears using predetermined templates with a single click. 
  • Accounting: Choose between trust or client accounting and automate transaction matching and reconciliations. Maintain separate ledgers for every unit while automating invoice generation and bills payable. Integration with Xero and QuickBooks offers in-depth cloud accounting. 
  • Property Management: Schedule property inspections, notify concerned parties and update and block their calendars automatically. View maintenance history, log issues and assign vendors for tasks during inspections. 
  • Mobile App: Allows tenants to submit maintenance requests, store leases and check inspection dates. Owners can check property statuses, assign tasks to managers and store documents. Enables managers to view arrears, property information, upcoming projects and maintenance work progress. Provides a holistic view of business operations and facilitates remote workflows. 
  • Integrations: Offers multiple integrations for streamlining accounting and property management workflows, including Fixflo, Inspection Express, Office365, Google Calendar and more. 
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  • Dashboards: Manage in-house and backend operations with flexible dashboards and customizable widgets. Create and extract customized reports using a responsive report writer while boosting business intelligence with a 3D report engine. 
  • Guest Rewards: Offer guests customized loyalty programs like redeeming points for future visits. Guests can accumulate points for every visit and redeem them as discounts. 
    • SMS Marketing: Send targeted messages, special offers, booking confirmations, upcoming events and more. 
    • Electronic Direct Mail (EDM): Target specific audiences with relevant information by analyzing guest databases. 
  • Guest Experience: Access multiple benefits with unique module types and keep the customers engaged. 
    • Triggered Correspondence Tool: Communicate with customers by sending automated messages during and after stays to boost engagement, enhance marketing and operations. 
    • Targeted EDM: Create user-friendly email templates or professional campaigns using drag-and-drop elements like images, buttons, texts and links. 
    • Guest Portal: Book, track, manage bookings, check-in, check-out and make secure payments. 
  • Rate Manager: Avail flexible rate packages, discounts and seasonal tariffs for customers to book online. Use tools and marketing modules to promote rates, engaging a wider audience. 
  • Dynamic Pricing Engine: Fix and adjust rates based on the current market’s supply and demand. Automatically update rates according to the number of occupancies and distribute across websites, front-office, the GDS and third-party travel agents in real time. 
  • Book Now: Make reservations with a customized booking process. Upload, maintain rates and availability of rooms. Block selected rooms after booking confirmation. 
  • Point of Sale System (POS): Gain complete control over inventory, real-time reports, reporting, costing and reservations from a central system in the cloud. 
  • Owner Portal: Access complete information on the unit’s availability, track ongoing and upcoming bookings, print end of the month billing statements and make reservations from a centralized system. 
  • Staff Portal: Check staff productivity in real time. Set a timer for each task and track how long it takes to complete. Mark the status complete and send updates to the system. 
  • Trust Accounting: Manage and maintain funds like transactions and expenses between property managers and owners. Access complete owner details and transaction reports using the booking chart. 
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Product Ranking

#62

among all
Property Management Software

#69

among all
Property Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 76 84 69 65 83 17 83 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 187 reviews
Great User Sentiment 351 reviews
91%
of users recommend this product

Re-Leased has a 'excellent' User Satisfaction Rating of 91% when considering 187 user reviews from 3 recognized software review sites.

88%
of users recommend this product

RMS Cloud has a 'great' User Satisfaction Rating of 88% when considering 351 user reviews from 2 recognized software review sites.

4.8 (26)
4.5 (2)
4.48 (81)
n/a
4.5 (80)
4.4 (349)

Awards

Re-Leased stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

No awards.

Synopsis of User Ratings and Reviews

Streamlined Tenant and Lease Management: Users praise Re-Leased for simplifying complex lease management tasks, allowing efficient tracking of lease terms, rent payments, and tenant communications.
Improved Financial Visibility: The platform's robust reporting features provide a clear overview of financial performance, enabling better decision-making and financial planning.
Enhanced Communication and Collaboration: Re-Leased facilitates seamless communication between property managers, tenants, and owners, fostering transparency and collaboration.
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User Friendly: RMS Cloud offers an easy-to-use interface, according to 74% of reviews on ease of use.
All-in-One Property Management: It consolidates every major workflow of a property management business in a unified platform, according to 81% of reviews on this aspect.
Financial Reporting: Every user that mentioned reporting said the system provides a comparatively more robust module than its competitors.
Support: 77% of users reviewing the support suite said the vendor offers quick and helpful responses to queries.
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Reporting Limitations: Users express frustration with the limited reporting functionality, particularly the inability to customize reports to meet specific needs. This makes it difficult to extract meaningful insights from the data.
Steep Learning Curve: The software's interface is not considered intuitive by many users, leading to a longer onboarding process and difficulty in fully utilizing its features. This is especially challenging for teams with varying levels of technical expertise.
Lack of Integrations: Re-Leased lacks seamless integration with other commonly used property management tools, requiring manual data entry and creating inefficiencies in workflow.
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Knowledge: There’s a lack of training material and support guides for self-guided issue resolutions, according to 62% of reviews on the knowledge base.
Customizations: 70% of reviews on this aspect mentioned that it’s tough to customize the platform without in-depth technical expertise.
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Are you looking for software that will re-lieve the stress of property management? User reviews from the last year suggest Re-Leased is a popular choice for managing commercial properties, but it's not without its drawbacks. Users praise its ease of use and time-saving features, such as automated rent collection and a calendar dashboard that displays key dates like lease expirations. One user raved about how Re-Leased simplified their workflow, allowing them to focus on strategic decision-making instead of getting bogged down in tedious tasks. However, some users have expressed concerns about the software's pricing, which is based on the number of tenants, and the level of customer support provided. One user felt the price was a bit steep, especially for smaller property management companies, and wished there was a more budget-friendly option. Others desired more responsive and helpful customer support. Despite these criticisms, Re-Leased stands out for its robust integrations with popular accounting software like Xero, allowing for seamless financial management. Its cloud-based nature provides users with the flexibility to access their data from anywhere with an internet connection. Overall, Re-Leased seems best suited for established commercial property management companies who value automation, data-driven insights, and seamless accounting integration. Smaller businesses or those on a tight budget might find the pricing prohibitive and may need to explore alternative options like Buildium, Yardi Breeze, SimplifyEm, or DoorLoop.

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RMS Cloud is an end-to-end platform that specializes in property management in the hospitality industry. According to reviews, it has an easy-to-use UI and helps streamline marketing, booking, payment, communication and accounting workflows from a unified platform. The vendor is also known for providing quick and helpful support. However, the solution only offers phone support. It has a limited knowledge base of training materials, and platform configurations require technical expertise. In conclusion, RMS Cloud can be less efficient for not-so-tech-savvy single landlords but is ideal for growing hotel and property management businesses and enterprises.

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