Home > Property Management Software > BuildingLink > BuildingLink vs Yardi Voyager

BuildingLink vs Yardi Voyager

Last Updated: November 18th, 2024

Our analysts compared BuildingLink vs Yardi Voyager based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

BuildingLink is a comprehensive software solution designed to streamline property management tasks, making it particularly well-suited for residential buildings, condominiums, and large apartment complexes. It offers a robust platform for managing maintenance requests, package deliveries, resident communications, and amenity reservations. The software enhances operational efficiency by providing real-time updates and detailed reporting features, which are invaluable for property managers aiming to maintain high service standards.

One of the standout benefits of BuildingLink is its user-friendly interface, which simplifies complex tasks and improves overall workflow. Popular features include a mobile app for on-the-go management, a resident portal for seamless communication, and integration capabilities with various third-party systems. Users often praise its reliability and the significant time savings it offers.

Pricing for BuildingLink typically depends on the number of units managed, with costs generally structured on a per-unit basis and billed annually. This flexible pricing model makes it accessible for properties of varying sizes. Compared to similar products, BuildingLink is often highlighted for its intuitive design and comprehensive feature set, making it a preferred choice for many property management professionals.

Yardi Voyager is a web-based platform that helps real estate operators manage commercial and residential properties across housing industries. Users can execute leasing, manage operations, provide innovative services, automate workflows and run analytics. It offers centralized data access, accounting, compliance, resident screening and more. It also allows customization and integration from a single point of access.

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Product Insights

Enhanced Communication: Streamline interactions between residents, management, and staff through centralized messaging and notifications.
Efficient Maintenance Management: Track and manage maintenance requests with real-time updates, ensuring timely resolution and improved resident satisfaction.
Comprehensive Record Keeping: Maintain detailed logs of all building activities, from package deliveries to service requests, enhancing transparency and accountability.
Resident Engagement: Foster a sense of community with features like event calendars, announcements, and amenity reservations, encouraging resident participation.
Data-Driven Insights: Utilize analytics and reporting tools to gain actionable insights into building operations, helping to identify trends and optimize performance.
Security and Access Control: Enhance building security with integrated access control systems, visitor management, and incident reporting.
Cost Savings: Reduce operational costs by automating routine tasks and improving resource allocation through efficient management practices.
Customizable Solutions: Tailor the platform to meet the specific needs of your property, ensuring a perfect fit for your management style and resident demographics.
Mobile Accessibility: Access BuildingLink’s features on-the-go with mobile apps, allowing for seamless management from anywhere.
Improved Resident Satisfaction: Enhance the overall living experience for residents by providing a responsive and well-managed environment.

Save Time and Money: Ensure accuracy with a unified and integrated database. Reduce administrative costs by automating recurring tasks like leasing, move-ins and outs, invoicing, work order management and more.
Empower Accounting: Streamline financial management with an accounting module designed to handle property accounts and maintain compliance with GAAP and IFRS standards.
Simplify Operations: Quickly locate account information using a menu search box and site search engine. Navigate easily by making a list of the most-used screens and dashboards and creating shortcuts.
Promote Mobility: Team members can access the platform using any mobile web-browsing device and stay on top of every business process from remote locations.
Tailor To Fit Needs: Build personalized software by adding unique features like marketing, payment processing, screening and more from the extended Yardi ecosystem. Supports integration with external solutions for applicant screening, ILS connections, renter’s insurance, revenue management and more.

Resident Portal: A centralized online hub where residents can submit maintenance requests, book amenities, and access building documents.
Maintenance Management: Streamlines the process of tracking, assigning, and completing maintenance tasks with real-time updates and notifications.
Package Tracking: Logs and tracks packages from delivery to pickup, ensuring residents are promptly notified of their arrivals.
Communication Tools: Facilitates seamless communication between management and residents through email, SMS, and in-app messaging.
Visitor Management: Allows residents to pre-register guests, enhancing security and streamlining the check-in process.
Inventory Management: Keeps track of building supplies and equipment, helping to manage stock levels and reduce waste.
Event Calendar: A shared calendar for scheduling and promoting community events, meetings, and important dates.
Document Library: A secure repository for storing and sharing important building documents, such as bylaws, meeting minutes, and forms.
Key Tracking: Manages and logs the issuance and return of keys, ensuring accountability and security.
Emergency Broadcasts: Sends urgent notifications to residents and staff during emergencies, ensuring timely and effective communication.
Customizable Reports: Generates detailed reports on various aspects of building operations, from maintenance to resident engagement.
Mobile App: Provides on-the-go access to all BuildingLink features, ensuring convenience and flexibility for both residents and staff.
Integration Capabilities: Seamlessly integrates with other property management systems and third-party applications for enhanced functionality.
Security Features: Includes robust security measures such as data encryption and user authentication to protect sensitive information.
Training and Support: Offers comprehensive training resources and customer support to ensure users can effectively utilize the platform.

Centralized Data: Consolidate property, accounting, leasing and analytics data in one platform to create a single source of information, eliminating hassle and saving time. Access unlimited document storage.
Leasing: Control all aspects of leasing workflows, starting from initial contact and guest cards to renewals and move-outs. Use real-time tracking to match prospects with vacant units quickly.
Accounting: Maintain general ledgers, record company financials, manage multiple sets of books and account trees, and track CAM reconciliations. Automate recurring journal entries, sustain segmented and inter-company accounting and more.
Reporting and Analytics: Drill down on specific items with customizable reports. Make informed business decisions using snapshots of company performance and real-time analytics.
Data Security: Safeguard personal and customer data using encryption and the latest intrusion prevention practices. Store data across 12 warehouses positioned across the globe and comply with PCI, SSAE 18 and Sarbanes-Oxley regulations. Conduct third-party audits yearly to maintain compliance.
Integrations: Incorporate other Yardi modules to make an end-to-end enterprise solution including unique investor and tenant services, BI, CRM, utility billing, construction management, energy management and more.
Research and Marketing: Research property data, including transactions, ownership and debt information covering all real estate asset types to uncover vital market insights. Receive expert advice on organic traffic, PPC campaigns, reputation management, social engagement and ILS listings. Available through integrations with RentCafe Suite and CommercialEdge.
CRM and Call Center: Capture every lead with instantaneous notifications and unlimited custom follow-ups. Eliminate missed leasing opportunities with call center assistance that prioritizes calls from the most qualified sources and maximizes ROI. Available via RentCafe CRM Flex and RentCafe Connect integrations.
Resident Screening: Inspect rental payment history, verify proof of employment, income and ID, and screen credit history and international background to select the ideal tenants. Ensure data security for residents and help build their credit score with on-time rent payment reporting. Available through the RentCafe Suite integration.
Payment Processing: Let residents pay via a browser-based module, walk-ins at retail locations or a mobile application. Simplify check processing by scanning and converting them into digital transactions. Available with the RentCafe Suite integration.

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Analyst Rating Summary

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User Sentiment Summary

67%

of users recommend this product

BuildingLink has a 'fair' User Satisfaction Rating of 67% when considering 9 user reviews from 1 recognized software review sites.

82%

of users recommend this product

Yardi Voyager has a 'great' User Satisfaction Rating of 82% when considering 386 user reviews from 5 recognized software review sites.

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4.4 (14)

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Awards

Synopsis of User Ratings and Reviews

Easy Communication: Residents can easily contact building staff and other residents through the app, eliminating the need for phone calls or emails.

Package Management: BuildingLink helps keep track of deliveries and notifies residents when packages arrive, making it easy to pick them up.

Maintenance Requests: Residents can easily submit maintenance requests through the app, providing detailed information and photos. This helps ensure timely and efficient repairs.

Payment Processing: BuildingLink can be used to pay rent, common charges, and other building expenses, simplifying the payment process for residents.

Building Updates: The app allows building management to send out important announcements and updates to residents, keeping them informed about building news and events.

Multisite Management: The software can handle diverse portfolios, including commercial, residential, HOA, affordable and student housing, according to 100% of reviews on this aspect.

Accounting: 88% of users reviewing property bookkeeping said it’s easy and convenient to handle complex accounting.

Reporting: It can pull a variety of reports with a few clicks and helps streamline trackability with customizable dashboards, according to 79% of reviews on this element.

PayScan: According to 89% of reviews on transaction recording, the platform helps save time through automated invoice scanning and personalized accounts payable workflows.

Templates: It offers a rich template library for leases, emails and other documents, according to 78% of reviews on this aspect.

Integrations: 93% of users reviewing software connectivity said it’s easy to integrate the platform with other software and transfer data.

Lack of Mobile App Features: Some users have reported that the mobile app lacks essential features, such as the ability to easily pay rent or submit maintenance requests. This can be frustrating for tenants who prefer to manage their building-related tasks on the go.

Limited Customization Options: While BuildingLink offers some customization, it can be difficult to tailor the platform to meet the specific needs of individual buildings. For example, some buildings may want to add custom fields or reports that are not available within the standard platform.

Steep Learning Curve: BuildingLink can be complex to navigate, especially for new users. This can lead to frustration and confusion, particularly for tenants who are not tech-savvy.

Occasional Glitches: Like any software, BuildingLink can experience occasional glitches or bugs. These issues can disrupt communication and create delays in resolving important building matters.

Customer Support Issues: Some users have reported difficulties reaching customer support or receiving timely assistance. This can be a major inconvenience, especially when urgent issues arise.

User Interface: 77% of reviews on usability mentioned that the UI is unintuitive and involves a steep learning curve.

Performance: The platform is prone to lagging and frequently logs users out of their portals, according to 81% of reviews on software performance.

Support: The support team is unresponsive, according to 89% of users reviewing customer support.

Is BuildingLink the missing "link" your property management needs? User reviews from the past year reveal a mixed bag when it comes to this platform. BuildingLink is praised for its robust communication features, particularly its resident portal. Users highlight the ability for tenants to conveniently connect with management, submit maintenance requests, and stay informed about building announcements. One user particularly appreciated the platform's posting feature, allowing for idea sharing and fostering a sense of community. This focus on communication is critical in property management, as it directly impacts resident satisfaction and operational efficiency. However, BuildingLink is not without its drawbacks. The platform's user interface is a recurring pain point in user reviews, with many describing it as "dated" and cluttered. This antiquated design, users note, hinders the user experience and makes navigating the software unnecessarily complex. While BuildingLink offers a comprehensive suite of features, its outdated interface and occasional glitches leave some users wanting more. BuildingLink seems best suited for properties prioritizing communication and resident engagement, particularly those with a tech-savvy resident base who can navigate the platform's intricacies.

Yardi Voyager is an end-to-end solution that helps manage multisite property portfolios and provides a robust accounting and reporting module. The platform streamlines rent collection and accounts payable with PayScan and offers various templates for quick leasing and emails. Businesses can easily connect it with popular third-party platforms. But reviews noted that the UI is old and unintuitive, complicating simple tasks. On top of that, customer support is slow, and the platform is prone to crashes. Considering everything, Yardi Voyager is ideal for enterprises with in-house IT but can get overwhelming for single landlords and small property managers with minimal technical expertise.

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FAQ

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