BuildingLink vs RMS Cloud

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Our analysts compared BuildingLink vs RMS Cloud based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

BuildingLink Software Tool
RMS Cloud Software Tool

Product Basics

BuildingLink is a comprehensive software solution designed to streamline property management tasks, making it particularly well-suited for residential buildings, condominiums, and large apartment complexes. It offers a robust platform for managing maintenance requests, package deliveries, resident communications, and amenity reservations. The software enhances operational efficiency by providing real-time updates and detailed reporting features, which are invaluable for property managers aiming to maintain high service standards.

One of the standout benefits of BuildingLink is its user-friendly interface, which simplifies complex tasks and improves overall workflow. Popular features include a mobile app for on-the-go management, a resident portal for seamless communication, and integration capabilities with various third-party systems. Users often praise its reliability and the significant time savings it offers.

Pricing for BuildingLink typically depends on the number of units managed, with costs generally structured on a per-unit basis and billed annually. This flexible pricing model makes it accessible for properties of varying sizes. Compared to similar products, BuildingLink is often highlighted for its intuitive design and comprehensive feature set, making it a preferred choice for many property management professionals.

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RMS is a cloud-based property and reservation management system that provides flexible and scalable offerings to the hospitality industry. It is designed for users to manage real time online bookings from across the world and is accessible from any device. It is fully integrated with the global distribution, allowing multi-properties to distribute inventory in multiple sites.

It provides direct connections to OTAs, facilitating commission-free booking while maximizing revenue.
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$30/Facility, Monthly
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$55 Monthly
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Tailored to your specific needs
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Chromebook
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Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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FAQ
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24/7 Live Support

Product Insights

  • Enhanced Communication: Streamline interactions between residents, management, and staff through centralized messaging and notifications.
  • Efficient Maintenance Management: Track and manage maintenance requests with real-time updates, ensuring timely resolution and improved resident satisfaction.
  • Comprehensive Record Keeping: Maintain detailed logs of all building activities, from package deliveries to service requests, enhancing transparency and accountability.
  • Resident Engagement: Foster a sense of community with features like event calendars, announcements, and amenity reservations, encouraging resident participation.
  • Data-Driven Insights: Utilize analytics and reporting tools to gain actionable insights into building operations, helping to identify trends and optimize performance.
  • Security and Access Control: Enhance building security with integrated access control systems, visitor management, and incident reporting.
  • Cost Savings: Reduce operational costs by automating routine tasks and improving resource allocation through efficient management practices.
  • Customizable Solutions: Tailor the platform to meet the specific needs of your property, ensuring a perfect fit for your management style and resident demographics.
  • Mobile Accessibility: Access BuildingLink’s features on-the-go with mobile apps, allowing for seamless management from anywhere.
  • Improved Resident Satisfaction: Enhance the overall living experience for residents by providing a responsive and well-managed environment.
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  • Streamline Operations: Consolidate portfolio data into a centralized, cloud-based platform. Access information from anywhere, market inventory across channels and track operations from a unified dashboard. 
  • Fill Vacancies Faster: Improve portfolio visibility by marketing units on multiple OTAs, ILS and GDS and manage every listing with a few clicks. Connects with more than 100 popular listing channels and offers a reservation engine to take direct bookings. 
  • Contactless Guest Experience: Guests can manage every aspect of their reservation and sign declaration forms to meet government compliance through individual portals. Integrate with third-party software for smart locks, key exchange systems, visitor management modules and more. 
  • Improve Business Decisions: Managers can make data-driven decisions using an interactive dashboard to track personalized metrics. Offers customizable dashboard templates for operations, finances and marketing. 
  • Save Resources: Reduce time spent on routine tasks like calendar syncing, transaction recording, invoicing, price fluctuation and more using automation. Avoid costs for third-party bookings using a native booking engine. 
  • Ensure Accountability: Offer team members individual portals and manage access levels based on user roles. Record every tracked change to promote accountability. Serves as a central repository of business interactions with guests and staff for quick year-end audits. 
  • Custom Integrations: Use an open API to connect with business-specific software and create well-connected stacks. Offers an integration marketplace for adding external partnered software. 
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  • Resident Portal: A centralized online hub where residents can submit maintenance requests, book amenities, and access building documents.
  • Maintenance Management: Streamlines the process of tracking, assigning, and completing maintenance tasks with real-time updates and notifications.
  • Package Tracking: Logs and tracks packages from delivery to pickup, ensuring residents are promptly notified of their arrivals.
  • Communication Tools: Facilitates seamless communication between management and residents through email, SMS, and in-app messaging.
  • Visitor Management: Allows residents to pre-register guests, enhancing security and streamlining the check-in process.
  • Inventory Management: Keeps track of building supplies and equipment, helping to manage stock levels and reduce waste.
  • Event Calendar: A shared calendar for scheduling and promoting community events, meetings, and important dates.
  • Document Library: A secure repository for storing and sharing important building documents, such as bylaws, meeting minutes, and forms.
  • Key Tracking: Manages and logs the issuance and return of keys, ensuring accountability and security.
  • Emergency Broadcasts: Sends urgent notifications to residents and staff during emergencies, ensuring timely and effective communication.
  • Customizable Reports: Generates detailed reports on various aspects of building operations, from maintenance to resident engagement.
  • Mobile App: Provides on-the-go access to all BuildingLink features, ensuring convenience and flexibility for both residents and staff.
  • Integration Capabilities: Seamlessly integrates with other property management systems and third-party applications for enhanced functionality.
  • Security Features: Includes robust security measures such as data encryption and user authentication to protect sensitive information.
  • Training and Support: Offers comprehensive training resources and customer support to ensure users can effectively utilize the platform.
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  • Dashboards: Manage in-house and backend operations with flexible dashboards and customizable widgets. Create and extract customized reports using a responsive report writer while boosting business intelligence with a 3D report engine. 
  • Guest Rewards: Offer guests customized loyalty programs like redeeming points for future visits. Guests can accumulate points for every visit and redeem them as discounts. 
    • SMS Marketing: Send targeted messages, special offers, booking confirmations, upcoming events and more. 
    • Electronic Direct Mail (EDM): Target specific audiences with relevant information by analyzing guest databases. 
  • Guest Experience: Access multiple benefits with unique module types and keep the customers engaged. 
    • Triggered Correspondence Tool: Communicate with customers by sending automated messages during and after stays to boost engagement, enhance marketing and operations. 
    • Targeted EDM: Create user-friendly email templates or professional campaigns using drag-and-drop elements like images, buttons, texts and links. 
    • Guest Portal: Book, track, manage bookings, check-in, check-out and make secure payments. 
  • Rate Manager: Avail flexible rate packages, discounts and seasonal tariffs for customers to book online. Use tools and marketing modules to promote rates, engaging a wider audience. 
  • Dynamic Pricing Engine: Fix and adjust rates based on the current market’s supply and demand. Automatically update rates according to the number of occupancies and distribute across websites, front-office, the GDS and third-party travel agents in real time. 
  • Book Now: Make reservations with a customized booking process. Upload, maintain rates and availability of rooms. Block selected rooms after booking confirmation. 
  • Point of Sale System (POS): Gain complete control over inventory, real-time reports, reporting, costing and reservations from a central system in the cloud. 
  • Owner Portal: Access complete information on the unit’s availability, track ongoing and upcoming bookings, print end of the month billing statements and make reservations from a centralized system. 
  • Staff Portal: Check staff productivity in real time. Set a timer for each task and track how long it takes to complete. Mark the status complete and send updates to the system. 
  • Trust Accounting: Manage and maintain funds like transactions and expenses between property managers and owners. Access complete owner details and transaction reports using the booking chart. 
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Product Ranking

#16

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Property Management Software

#69

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Property Management Software

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User Sentiment Summary

Fair User Sentiment 9 reviews
Great User Sentiment 351 reviews
67%
of users recommend this product

BuildingLink has a 'fair' User Satisfaction Rating of 67% when considering 9 user reviews from 1 recognized software review sites.

88%
of users recommend this product

RMS Cloud has a 'great' User Satisfaction Rating of 88% when considering 351 user reviews from 2 recognized software review sites.

n/a
4.5 (2)
3.33 (9)
n/a
n/a
4.4 (349)

Synopsis of User Ratings and Reviews

Easy Communication: Residents can easily contact building staff and other residents through the app, eliminating the need for phone calls or emails.
Package Management: BuildingLink helps keep track of deliveries and notifies residents when packages arrive, making it easy to pick them up.
Maintenance Requests: Residents can easily submit maintenance requests through the app, providing detailed information and photos. This helps ensure timely and efficient repairs.
Payment Processing: BuildingLink can be used to pay rent, common charges, and other building expenses, simplifying the payment process for residents.
Building Updates: The app allows building management to send out important announcements and updates to residents, keeping them informed about building news and events.
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User Friendly: RMS Cloud offers an easy-to-use interface, according to 74% of reviews on ease of use.
All-in-One Property Management: It consolidates every major workflow of a property management business in a unified platform, according to 81% of reviews on this aspect.
Financial Reporting: Every user that mentioned reporting said the system provides a comparatively more robust module than its competitors.
Support: 77% of users reviewing the support suite said the vendor offers quick and helpful responses to queries.
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Lack of Mobile App Features: Some users have reported that the mobile app lacks essential features, such as the ability to easily pay rent or submit maintenance requests. This can be frustrating for tenants who prefer to manage their building-related tasks on the go.
Limited Customization Options: While BuildingLink offers some customization, it can be difficult to tailor the platform to meet the specific needs of individual buildings. For example, some buildings may want to add custom fields or reports that are not available within the standard platform.
Steep Learning Curve: BuildingLink can be complex to navigate, especially for new users. This can lead to frustration and confusion, particularly for tenants who are not tech-savvy.
Occasional Glitches: Like any software, BuildingLink can experience occasional glitches or bugs. These issues can disrupt communication and create delays in resolving important building matters.
Customer Support Issues: Some users have reported difficulties reaching customer support or receiving timely assistance. This can be a major inconvenience, especially when urgent issues arise.
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Knowledge: There’s a lack of training material and support guides for self-guided issue resolutions, according to 62% of reviews on the knowledge base.
Customizations: 70% of reviews on this aspect mentioned that it’s tough to customize the platform without in-depth technical expertise.
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Is BuildingLink the missing "link" your property management needs? User reviews from the past year reveal a mixed bag when it comes to this platform. BuildingLink is praised for its robust communication features, particularly its resident portal. Users highlight the ability for tenants to conveniently connect with management, submit maintenance requests, and stay informed about building announcements. One user particularly appreciated the platform's posting feature, allowing for idea sharing and fostering a sense of community. This focus on communication is critical in property management, as it directly impacts resident satisfaction and operational efficiency. However, BuildingLink is not without its drawbacks. The platform's user interface is a recurring pain point in user reviews, with many describing it as "dated" and cluttered. This antiquated design, users note, hinders the user experience and makes navigating the software unnecessarily complex. While BuildingLink offers a comprehensive suite of features, its outdated interface and occasional glitches leave some users wanting more. BuildingLink seems best suited for properties prioritizing communication and resident engagement, particularly those with a tech-savvy resident base who can navigate the platform's intricacies.

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RMS Cloud is an end-to-end platform that specializes in property management in the hospitality industry. According to reviews, it has an easy-to-use UI and helps streamline marketing, booking, payment, communication and accounting workflows from a unified platform. The vendor is also known for providing quick and helpful support. However, the solution only offers phone support. It has a limited knowledge base of training materials, and platform configurations require technical expertise. In conclusion, RMS Cloud can be less efficient for not-so-tech-savvy single landlords but is ideal for growing hotel and property management businesses and enterprises.

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