BuildingLink vs Entrata

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Our analysts compared BuildingLink vs Entrata based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

BuildingLink Software Tool
Entrata Software Tool

Product Basics

BuildingLink is a comprehensive software solution designed to streamline property management tasks, making it particularly well-suited for residential buildings, condominiums, and large apartment complexes. It offers a robust platform for managing maintenance requests, package deliveries, resident communications, and amenity reservations. The software enhances operational efficiency by providing real-time updates and detailed reporting features, which are invaluable for property managers aiming to maintain high service standards.

One of the standout benefits of BuildingLink is its user-friendly interface, which simplifies complex tasks and improves overall workflow. Popular features include a mobile app for on-the-go management, a resident portal for seamless communication, and integration capabilities with various third-party systems. Users often praise its reliability and the significant time savings it offers.

Pricing for BuildingLink typically depends on the number of units managed, with costs generally structured on a per-unit basis and billed annually. This flexible pricing model makes it accessible for properties of varying sizes. Compared to similar products, BuildingLink is often highlighted for its intuitive design and comprehensive feature set, making it a preferred choice for many property management professionals.

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Entrata is a comprehensive software solution designed to streamline property management tasks, making it particularly well-suited for property managers, real estate professionals, and multifamily housing operators. The platform offers an array of features including lease management, accounting, resident communication, and maintenance tracking, all integrated into a single interface. This integration allows users to efficiently handle day-to-day operations, improve tenant satisfaction, and optimize financial performance.

One of the standout benefits of Entrata is its user-friendly interface, which simplifies complex processes and reduces the learning curve for new users. Additionally, the software's robust reporting capabilities provide valuable insights into property performance, aiding in strategic decision-making. Entrata's flexibility and scalability make it an ideal choice for both small property managers and large real estate enterprises.

Pricing for Entrata typically varies based on the number of units managed and the specific features required, with payment options often structured on a monthly or annual basis. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Communication: Streamline interactions between residents, management, and staff through centralized messaging and notifications.
  • Efficient Maintenance Management: Track and manage maintenance requests with real-time updates, ensuring timely resolution and improved resident satisfaction.
  • Comprehensive Record Keeping: Maintain detailed logs of all building activities, from package deliveries to service requests, enhancing transparency and accountability.
  • Resident Engagement: Foster a sense of community with features like event calendars, announcements, and amenity reservations, encouraging resident participation.
  • Data-Driven Insights: Utilize analytics and reporting tools to gain actionable insights into building operations, helping to identify trends and optimize performance.
  • Security and Access Control: Enhance building security with integrated access control systems, visitor management, and incident reporting.
  • Cost Savings: Reduce operational costs by automating routine tasks and improving resource allocation through efficient management practices.
  • Customizable Solutions: Tailor the platform to meet the specific needs of your property, ensuring a perfect fit for your management style and resident demographics.
  • Mobile Accessibility: Access BuildingLink’s features on-the-go with mobile apps, allowing for seamless management from anywhere.
  • Improved Resident Satisfaction: Enhance the overall living experience for residents by providing a responsive and well-managed environment.
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  • Streamlined Operations: Entrata centralizes property management tasks, reducing the need for multiple software solutions and simplifying daily operations.
  • Enhanced Communication: The platform offers integrated messaging tools, ensuring clear and efficient communication between property managers, tenants, and maintenance staff.
  • Improved Financial Management: Entrata provides robust accounting features, including automated rent collection and detailed financial reporting, which help maintain accurate financial records.
  • Data-Driven Decisions: With comprehensive analytics and reporting tools, property managers can make informed decisions based on real-time data and trends.
  • Increased Tenant Satisfaction: The tenant portal allows residents to easily submit maintenance requests, pay rent online, and access important documents, leading to higher satisfaction and retention rates.
  • Regulatory Compliance: Entrata helps ensure compliance with local, state, and federal regulations by providing tools for tracking and managing necessary documentation and certifications.
  • Scalability: The software is designed to grow with your business, accommodating the needs of small properties as well as large, multi-site portfolios.
  • Time Savings: Automation of routine tasks such as lease renewals, rent reminders, and maintenance scheduling frees up time for property managers to focus on strategic initiatives.
  • Enhanced Security: Entrata employs advanced security measures to protect sensitive data, ensuring that tenant and financial information remains secure.
  • Customizable Workflows: The platform allows for the customization of workflows to match specific business processes, enhancing efficiency and productivity.
  • Mobile Accessibility: With a mobile-friendly interface, property managers can access critical information and perform tasks on-the-go, improving responsiveness and flexibility.
  • Vendor Management: Entrata simplifies vendor interactions by providing tools for tracking work orders, managing contracts, and ensuring timely payments.
  • Marketing Integration: The software includes marketing tools that help attract and retain tenants through online listings, social media integration, and lead tracking.
  • Reduced Vacancy Rates: By streamlining the leasing process and providing effective marketing tools, Entrata helps reduce the time properties remain vacant.
  • Comprehensive Training and Support: Entrata offers extensive training resources and customer support to ensure users can fully leverage the platform's capabilities.
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  • Resident Portal: A centralized online hub where residents can submit maintenance requests, book amenities, and access building documents.
  • Maintenance Management: Streamlines the process of tracking, assigning, and completing maintenance tasks with real-time updates and notifications.
  • Package Tracking: Logs and tracks packages from delivery to pickup, ensuring residents are promptly notified of their arrivals.
  • Communication Tools: Facilitates seamless communication between management and residents through email, SMS, and in-app messaging.
  • Visitor Management: Allows residents to pre-register guests, enhancing security and streamlining the check-in process.
  • Inventory Management: Keeps track of building supplies and equipment, helping to manage stock levels and reduce waste.
  • Event Calendar: A shared calendar for scheduling and promoting community events, meetings, and important dates.
  • Document Library: A secure repository for storing and sharing important building documents, such as bylaws, meeting minutes, and forms.
  • Key Tracking: Manages and logs the issuance and return of keys, ensuring accountability and security.
  • Emergency Broadcasts: Sends urgent notifications to residents and staff during emergencies, ensuring timely and effective communication.
  • Customizable Reports: Generates detailed reports on various aspects of building operations, from maintenance to resident engagement.
  • Mobile App: Provides on-the-go access to all BuildingLink features, ensuring convenience and flexibility for both residents and staff.
  • Integration Capabilities: Seamlessly integrates with other property management systems and third-party applications for enhanced functionality.
  • Security Features: Includes robust security measures such as data encryption and user authentication to protect sensitive information.
  • Training and Support: Offers comprehensive training resources and customer support to ensure users can effectively utilize the platform.
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  • Data Management: Help residents move in faster, post transactions to the ledger, track maintenance activities, automate lease renewals and more on a single platform. Incorporate property accounting, purchasing, facilities and leasing data into a comprehensive package. 
  • Prospect Portal: Capture, convert and engage prospects with a secure, responsive website. Choose from a variety of templates to showcase real-time data. Track lead sources, ROI and abandonment rates to make informed marketing decisions. 
  • ILS Portal: Automatically syndicate data on property pricing, details and availability on all primary Internet Listing Services (ILS). Leverage integrations with Zillow, Zumper, Craigslist, Abodo and more. 
  • Revenue Management: Compare regional and seasonal data to price units optimally and maximize revenue. Owners and managers can set desired price range limits and optimize for specific variables with dynamic pricing. 
  • Online Marketing: Pull data from various ILS websites, Google My Business and Facebook Marketplace into one centralized platform. Combine organic SEO with paid ads to help beat competitors. 
  • Reputation Management: Pull all online reviews into a centralized dashboard. Monitor the units’ online visibility over time and post on social media to build and maintain reputation. 
  • Leasing Center: Customize and renew leases with personalized clauses. Bring mobility to leasing through e-signatures and an app for Android and iOS devices, powered by SiteTablet. 
  • ResidentVerify: Screen tenants swiftly based on their credit scores, criminal history, national eviction records and proprietary risk scoring. Attach the results directly to applications received through Prospect Portals to save time. Automatically club screening fees with the application fees. 
  • Payment: Offer residents a complete solution for accepting payments through credit cards, ACH and check scans. Residents can pay with cash by depositing funds at any MoneyGram location across the nation. Receive rent, deposits, utility bills and charges for pets and rentable items via any payment option. 
  • Resident Portal: Residents can pay rent and utility bills, receive parcel delivery notifications, submit and track maintenance and lease renewal requests. Manage resident transactions, send bulk announcements and advertise inventory from a single integrated dashboard. 
  • Accounting: Record company financials, maintain general ledgers and keep track of bills and discrepancies. Create and edit work orders, and record real-time transactional data in books automatically. Store and create snapshots of the company's financial health as and when required. 
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Product Ranking

#16

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Property Management Software

#22

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Property Management Software

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User Sentiment Summary

Fair User Sentiment 9 reviews
Great User Sentiment 263 reviews
67%
of users recommend this product

BuildingLink has a 'fair' User Satisfaction Rating of 67% when considering 9 user reviews from 1 recognized software review sites.

86%
of users recommend this product

Entrata has a 'great' User Satisfaction Rating of 86% when considering 263 user reviews from 5 recognized software review sites.

n/a
4.2 (15)
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4.0 (50)
3.33 (9)
4.44 (149)
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4.2 (46)
n/a
4.1 (3)

Synopsis of User Ratings and Reviews

Easy Communication: Residents can easily contact building staff and other residents through the app, eliminating the need for phone calls or emails.
Package Management: BuildingLink helps keep track of deliveries and notifies residents when packages arrive, making it easy to pick them up.
Maintenance Requests: Residents can easily submit maintenance requests through the app, providing detailed information and photos. This helps ensure timely and efficient repairs.
Payment Processing: BuildingLink can be used to pay rent, common charges, and other building expenses, simplifying the payment process for residents.
Building Updates: The app allows building management to send out important announcements and updates to residents, keeping them informed about building news and events.
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User-Friendly Interface: Entrata is designed with an intuitive interface that's easy to navigate, making it simple for users to adopt and utilize its features effectively.
Comprehensive Feature Set: The software provides a wide array of tools covering essential property management tasks, from handling leases and maintenance requests to generating financial reports, all within a single platform.
Seamless Integrations: Entrata offers an open API and supports integrations with various third-party systems, allowing businesses to streamline operations and connect their existing software solutions.
Efficient Communication Tools: The platform facilitates clear and efficient communication channels between property managers, residents, and staff, simplifying interactions and improving service delivery.
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Lack of Mobile App Features: Some users have reported that the mobile app lacks essential features, such as the ability to easily pay rent or submit maintenance requests. This can be frustrating for tenants who prefer to manage their building-related tasks on the go.
Limited Customization Options: While BuildingLink offers some customization, it can be difficult to tailor the platform to meet the specific needs of individual buildings. For example, some buildings may want to add custom fields or reports that are not available within the standard platform.
Steep Learning Curve: BuildingLink can be complex to navigate, especially for new users. This can lead to frustration and confusion, particularly for tenants who are not tech-savvy.
Occasional Glitches: Like any software, BuildingLink can experience occasional glitches or bugs. These issues can disrupt communication and create delays in resolving important building matters.
Customer Support Issues: Some users have reported difficulties reaching customer support or receiving timely assistance. This can be a major inconvenience, especially when urgent issues arise.
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Buggy Software: Users report frequent software glitches, especially with dashboard notifications and after updates, hindering smooth property management.
Difficult Implementation: The software setup is often reported as time-consuming and problematic, potentially delaying property management operations.
Unreliable Support: Customer support receives mixed reviews, with some users finding it unresponsive or unhelpful when dealing with software issues or seeking assistance.
Non-Intuitive Features: Certain functions and tools are not user-friendly, making it challenging for some property managers to utilize the software's full potential.
Resident Transfer Issues: Some users experience difficulties with the resident transfer process, leading to inaccuracies and administrative headaches.
Reporting Inaccuracies: Generating accurate reports can be challenging, impacting data analysis and potentially hindering informed decision-making.
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Is BuildingLink the missing "link" your property management needs? User reviews from the past year reveal a mixed bag when it comes to this platform. BuildingLink is praised for its robust communication features, particularly its resident portal. Users highlight the ability for tenants to conveniently connect with management, submit maintenance requests, and stay informed about building announcements. One user particularly appreciated the platform's posting feature, allowing for idea sharing and fostering a sense of community. This focus on communication is critical in property management, as it directly impacts resident satisfaction and operational efficiency. However, BuildingLink is not without its drawbacks. The platform's user interface is a recurring pain point in user reviews, with many describing it as "dated" and cluttered. This antiquated design, users note, hinders the user experience and makes navigating the software unnecessarily complex. While BuildingLink offers a comprehensive suite of features, its outdated interface and occasional glitches leave some users wanting more. BuildingLink seems best suited for properties prioritizing communication and resident engagement, particularly those with a tech-savvy resident base who can navigate the platform's intricacies.

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Entrata helps property managers handle every business operation, including accounting, marketing, leasing and reporting. Reviews noted that the intuitive interface closely mimics popular social network interfaces, enabling users to use the platform with minimal technical knowledge. Another standout feature is the student housing management module, which allows leasing-by-the-bed and bulk unit assignments to shuffle roommates easily. However, reviews noted that it doesn’t provide a native email inbox and redirects users to external Microsoft Outlook servers through email notifications. In-depth user-based access role customizations are unavailable, and the platform lacks an itemized record of tracked changes. In conclusion, Entrata can be less effective for large enterprises but is suitable for property managers with small to medium portfolios.

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