Home > Property Management Software > Avail > Avail vs Propertyware

Avail vs Propertyware

Last Updated: November 18th, 2024

Our analysts compared Avail vs Propertyware based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Designed for landlords and tenants, Avail is an administration tool to manage online payments, create digital leases and track maintenance requests. Landlords can advertise vacant properties, find tenants, view and scan documents such as applications, criminal and eviction reports, and analyze and calculate property rent. Tenants can view renter profiles, make payments and report rent with CreditBoost. Landlords can use both free and paid versions.

Powered by RealPage, Propertyware is a cloud-based tool that helps reduce inspection time, customize reporting, manage online payments, and create and dispatch work orders. Users can create websites, screen tenants, handle portals, track accounts and manage contact centers. It provides a tenant liability insurance program called AssetProtect, along with multi-location management, open APIs and vendor credentialing.

$300/Unit, Monthly

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$1/Unit, Monthly

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Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Centralize Management: Localize marketing, maintenance and management workflows in a single platform. Monitor property advertisements, tenants and maintenance activities from the dashboard.
Save Time & Resources: Automate administrative tasks like rent collection, transaction recording, sending reminders, receipt generation and document storage.
Streamline Marketing: List properties with multimedia content on multiple channels and manage every listing from the dashboard. Track leads and schedule showings with a few clicks.
Secure Screenings: Customize application forms to get business-specific information from prospects like parking needs, smoking habits, income, employment history and more. Check credit, background, eviction and criminal history for each application through TransUnion to select suitable tenants.
Quick Leasings: Leverage a library of state-specific lease templates, edit unique clauses, rules and attachments and generate customized leases. Expedite the leasing process by allowing prospects to remotely e-sign documents. Store files, track leases and get renewal updates.
Improve Tenant Experience: Tenants can use a customizable profile to pay rent, submit maintenance tickets, store documents, interact with landlords and apply for other properties listed on partnered sites. Reward every on-time rent payment by reporting transactions to TransUnion for credit boosts.

Easy Workflow Tracking: Localize every major workflow including marketing, maintenance, management and accounting and monitor each from the dashboard. Assign tasks, track progress and plan disruptions with a few clicks.
Save Resources: Save time and money by automating recurring administrative tasks like bookkeeping, alerts, reminders, report generation and more.
Increase Portfolio Visibility: Advertise a portfolio on any third-party listing channel, track leads, and provide application portals to fill vacancies and reduce lost leads.
Streamline Communication: Maintain clear lines of communication throughout the company via role-based communication portals. Ensure easy year-end audits by recording all interactions.
Scale Quickly: Expand business and manage properties from multiple locations with a single sign-in. Gain a holistic view of business health by standardizing operations in every location and consolidating reporting.
Easy Integrations: Reduce manual data entry and increase efficiency by leveraging open data access and two-way data exchange through open API and connecting with business-specific software.
Increase Mobility: Optimized for desktops, mobile devices and tablets. Provides residents, managers and prospective tenants with remote access.

Automatic Listing: Create customized listings and automatically post them on various property listing websites. Leverages partnerships with industry-leading property websites, including Trulia, Zillow, Doorsteps.com, HotPads and more.
Rent Analysis: Determine optimum rent for specific properties via rental analysis through collaboration with RentRange. Compare rent and other data with competing listings relevant to user portfolios.
Customizable Digital Lease: Draft property leases with specific clauses, rules and attachments using state-specific lease templates tailored to comply with various laws and regulations. Invite tenants to e-sign documents and communicate with them from the online portal.
Marketing Website: Create a personalized marketing website through which prospective tenants can view rental properties and apply for listings.
Online Rent Payments: Save time and hassle with its automatic online rent collection system that handles payments, rent reminders, receipts and reporting. Renters can pay rent online at their convenience from any device and via checking and savings accounts, credit cards and debit cards, as well as set up monthly recurring payments via Autopay. Direct deposits rent payments into landlords’ bank accounts in approximately two business days; cut payment processing time and receive next-day payments with FastPay, available for landlords on a premium plan.
Rental Application: Choose information to receive on rental applications based on customizable templates. The standard application contains screening questions on smoking, bankruptcies, felonies, evictions and more. Custom questions are available through the Unlimited Plus Plan. Applications are free for both tenants and landlords.
Tenant Screening: Screen tenants through a partnership with TransUnion. Choose which tests to require, with options including background checks, credit score checks and a National Eviction Records search. Applicants can pay for their background checks directly. Reports don’t hurt their credit scores and can be reused on unlimited applications within 90 days.
Maintenance Tickets: Plan and schedule maintenance activities while maintaining an open line of communication between all parties. Keep track of expenses, materials used and work status. Tenants can submit and track requests online, with the ability to upload pictures and videos as necessary.
Integrations: Integration with CreditBoost helps boost tenants’ credit scores through timely payments, while the Lemonade integration provides renter’s insurance quotes and options.

Marketing and Leasing: Integrated marketing and leasing modules ensure smooth data flow throughout the cycle, eliminating manual data entry and reducing lost leads.
- Branded Website: Design mobile-optimized websites with business color and logo for showcasing units. Provides a library of customizable templates.
- Listing Widget: Create brand-consistent property listings, offer search and filter features to customers based on leasing terms, and provide portals for applications. The widget functions on native websites, and there’s a code for usage on external listing channels.
- Lead Tracking: Track each prospect from lead generation to lease signing. Offers guest card information, CRM, customizable reports and dashboards, and more.
- Application Portal: Applicants can provide address validation and add co-applicants, guarantors and others to ensure data accuracy. Offers unique views, reports and dashboards to get real-time data into each applicant’s journey. Applicants can add themselves to waitlists and save and continue later with an application.
- AI-Powered Tenant Screening: Screen prospective tenants using an AI-based algorithm. Check tenants’ rent payment history, criminal background, credit score, monthly income-to-rent ratio and other factors to determine their ability and willingness to pay rent.
- Leasing Hub: Create templates for commonly used documents like work orders, leases, invoice approvals and more. Applicants can remotely eSign documents. Store unlimited files and use the search bar to find required ones quickly.
Online Payment: Collect rent online through electronic bank transfers and credit and debit cards. Tenants can pay via cash at convenience stores like Walmart or create cash payment vouchers on mobile devices.
Role-Based Portals: Owners and residents can use mobile-optimized portals to access property-related documents, pay and receive rent and other fees, issue maintenance requests with multimedia proof, and communicate with managers.
Chat: Send DMs, group messages and emojis. Maintain a record of every interaction with tenants and owners for compliance.
Maintenance Management: Get updates on every maintenance activity, log issues and perform inspections from the platform.
- Work Orders: Standardize recurring maintenance tasks and pricing. Call center specialists can dispatch pre-approved vendors to quickly resolve issues. Store work orders, track progress, work with multiple vendors and automate accounts payable.
- Mobile Inspections: Camera mode aids property inspections, additionally, customize reports, compare past inspections and share evaluations with owners and tenants.
- AssetProtect Program: Property owners and managers can choose insurance plans to protect rental assets, drive ancillary revenue and maximize insurance compliance.
- Utility Management: Avoid late fees on utility bills with a seamless billing and collection process powered by SimpleBills. Simplify utility management to improve net operating income, reduce costs and turnaround time, and ensure quick move-ins. Available for single-family properties only.
- Vendor Credentialing: Reduce compliance risks by choosing from over 135,000 pre-verified vendors. Obtain critical information from multiple sources to ensure a complete audit trail.
Accounting: Leverage QuickBooks integration to save time and reduce hassle. Record company financials, maintain general ledgers, manage and track bills, collect markup for bills, and track discrepancies using automatic bank reconciliation services.
Multi-Location Management: Manage properties from different locations, create standardization across every unit and consolidate reporting to measure performance and other key metrics from a single dashboard.

Product Ranking

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Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

Avail has a 'excellent' User Satisfaction Rating of 91% when considering 376 user reviews from 2 recognized software review sites.

74%

of users recommend this product

Propertyware has a 'good' User Satisfaction Rating of 74% when considering 456 user reviews from 4 recognized software review sites.

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4.9 (6)

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4.0 (20)

4.62 (232)

3.8 (266)

4.5 (144)

3.5 (164)

Awards

Synopsis of User Ratings and Reviews

Lease Templates Library: It’s easy to generate custom leases using the state-specific lease templates, according to 84% of users talking about digital leases.

Customer Support: Over 92% of users who reviewed support said they were satisfied with the vendor’s response time and quality.

Deployment: About 78% of users mentioning onboarding and implementation said it’s easy to deploy and integrate the solution with current workflows.

Marketing: It helps manage listings on multiple channels from a single dashboard, according to 100% of reviews on the marketing suite.

Tenant Experience: It enhances overall tenant experience through customizable individual profiles, according to 88% of reviews mentioning this element.

Prospect Screening: Around 89% of users reviewing the screening process said they were satisfied with the in-depth capabilities offered.

Complete Package: Propertyware is an all-in-one solution that can handle every aspect of property management, according to 83% of reviews mentioning this element.

Customer Support: According to 100% of users who reviewed the support suite, the support team is helpful and responsive.

Customizable: It’s a flexible platform that can fit the needs of every type and scale of property management businesses, according to 72% of reviews on customization.

Reporting: It’s easy to design unique reports with business-specific metrics, according to 83% of reviews on data visualization.

Accounting: Lacks accounting features and integrations, according to 92% of users talking about this feature.

User Interface: The user interface isn’t intuitive and involves a steep learning curve, according to 75% of reviews mentioning the UI.

Complexity: The platform has a steep learning curve due to the variety of features offered, according to 74% of reviews on ease of usage.

Training Resource: Propertyware lacks adequate training material for beginners, according to 81% of users reviewing this aspect.

Avail helps property managers and landlords market, maintain and manage their properties. Reviews state it’s an all-in-one solution ideal for smaller portfolios. Users have identified the lease template library, omnichannel marketing suite and responsive customer support as the standout features. However, users have noted that it lacks any accounting capabilities and requires third-party apps for these tasks. Plus, the user interface is challenging to understand for beginners. The free starter plan is a good way to get a feel for the platform before deciding whether to choose the paid version.

Propertyware is a robust platform that helps managers and landlords streamline marketing, maintenance, management and accounting workflows. Reviews identify a responsive customer support team, flexible interface and comprehensive reporting suite as the main reasons for the platform’s popularity. However, due to the variety of features offered and inadequate training material available, implementing and understanding the software can be time-consuming. Given that, we advise small and medium businesses to tailor the software according to their needs and remove any extra features to avoid complexity.

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FAQ

How can I do a in-depth comparison of Avail and Propertyware? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for Property Management Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Which Property Management Software is rated the highest by users? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Is there a requirement template for Property Management Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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