Home > Property Management Software > AppFolio > AppFolio vs Yardi Voyager

AppFolio vs Yardi Voyager

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Our analysts compared AppFolio vs Yardi Voyager based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
AppFolio Software Tool
SelectHub Award Winner
Yardi Voyager Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

93 Detailed Analysis

User Sentiment

Excellent User Sentiment (1847 Reviews)

Analyst Rating

91 Detailed Analysis

User Sentiment

Great User Sentiment (386 Reviews)

AppFolio is a comprehensive software solution designed to streamline property management tasks. It caters primarily to property managers and real estate professionals, offering a suite of tools that facilitate the management of residential and commercial properties. One of the key benefits of AppFolio is its ability to enhance operational efficiency through features such as online rent payments, maintenance request tracking, and automated property listing. Users appreciate its user-friendly interface and the way it simplifies daily management tasks, making it a popular choice among property management professionals. When compared to similar products, AppFolio stands out for its robust functionality and scalability, making it suitable for managing portfolios of various sizes. Pricing for AppFolio typically involves a monthly subscription fee, which may vary based on the number of units managed, emphasizing its flexibility and adaptability to different business needs.

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Yardi Voyager is a web-based platform that helps real estate operators manage commercial and residential properties across housing industries. Users can execute leasing, manage operations, provide innovative services, automate workflows and run analytics. It offers centralized data access, accounting, compliance, resident screening and more. It also allows customization and integration from a single point of access.
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$1.49/Unit, Monthly
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$1,200 Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Increase Visibility: Integrate and manage every property, resident and accounting data from a single platform. Track leads, leases and profitability from the dashboard. 
  • Streamline Communication: Maintain clear lines of communication throughout the organization and record interactions for easy year-end audits. Send and receive emails and text messages through a unified inbox. 
  • Spend Less Time on Admin Work: Automate recurring administrative tasks like rent collection, invoice generation, vacancy posting, utility tracking, report generation, bookkeeping and more. Streamline maintenance activities with smart workflows and AI. 
  • Embedded Intelligence: Leverage AI for tasks like analyzing rent structure, gathering performance insights, assisting prospects through the leasing process and streamlining screening and maintenance activities. 
  • Expedite Turnover Cycles: Always keep properties ready-to-rent and shorten the move-out and move-in cycles through regular updates on every maintenance and vacancy task. 
  • Promote Efficiency and Accountability: Minimize human errors and improve efficiency by automating operations. Promote accountability for activities with role-based user access and itemized history of tracked changes. 
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  • Save Time and Money: Ensure accuracy with a unified and integrated database. Reduce administrative costs by automating recurring tasks like leasing, move-ins and outs, invoicing, work order management and more. 
  • Empower Accounting: Streamline financial management with an accounting module designed to handle property accounts and maintain compliance with GAAP and IFRS standards. 
  • Simplify Operations: Quickly locate account information using a menu search box and site search engine. Navigate easily by making a list of the most-used screens and dashboards and creating shortcuts. 
  • Promote Mobility: Team members can access the platform using any mobile web-browsing device and stay on top of every business process from remote locations. 
  • Tailor To Fit Needs: Build personalized software by adding unique features like marketing, payment processing, screening and more from the extended Yardi ecosystem. Supports integration with external solutions for applicant screening, ILS connections, renter’s insurance, revenue management and more. 
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  • Communication: Maintain a flat organization with clear communication between team members, managers, landlords and tenants. 
    • Individual Portals: Provide unique communication portals to associated parties based on their role. Tenants can pay rent, submit maintenance requests, interact with managers and view lease documents. Enables managers to communicate with multiple owners, issue work orders and send notifications and updates in bulk. Owners can track property-specific performance reports, assign tasks and transfer funds. 
    • Document Library: Maintain a centralized library of documents, leases and tenant information. Set role-based access permissions for each document. 
    • Board Member Management: Commercial property businesses can schedule board meetings, conduct polls on invoices and architectural requests, track votes and share documents and reports. 
    • Tenant Insurance: Tenants can submit proof of renter insurance or buy insurance provided by the vendor. Manage each policy and its maturity from the dashboard. 
    • Emails and Surveys: Email surveys, updates and notifications in bulk or send individually based on requirements. Offers unique surveys and text templates. 
    • Mobile App: Access the platform via any device and promote remote workflows. 
  • Accounting and Reporting: Gain visibility and make informed decisions faster. 
    •  Automate transaction recording and property-specific bookkeeping. 
    •  Offers CAM tracking and reconciling modules for commercial properties. 
    •  Use AI and machine learning to read PDF invoices from vendors, identify key information and automate accounts payable. 
    •  Leverage over 80 report templates and automate recurring report generation. Every template is customizable and updated frequently. 
    •  Customize the dashboard with real-time data visualizations and receive AI-driven performance insights. 
    •  Supports integration with personal banks and digital wallets to unify renting, accounting and reporting workflows. 
    •  Customize late fee processes. Set personalized rules in bulk or case-by-case waivers. 
    •  Manage multiple tenant accounts, track lease lifecycle and refund deposits directly from escrow. 
  • Marketing and Leasing: Generate leads, schedule showings, design leases and screen prospects from the dashboard. 
    • AI Leasing Assistant: Use an AI chatbot to automate property showing appointments, qualify leads according to set parameters, cross-sell units and answer FAQs. Respond to customer queries 24/7 through texts or emails. 
    • Omnichannel Marketing: Syndicate portfolio on multiple internet listing services (ILS) and manage every listing from the dashboard. Get real-time notifications upon each engagement and generate custom guest cards to track prospects. 
    • Personal Website: Design a personalized website with brand color and logo for portfolio marketing. Available at an extra cost. 
    • Rent Analysis: Retain a competitive edge by comparing rental prices of neighboring units to determine the best price for marketed properties. 
    • Virtual Showings: Accommodate prospects’ needs by scheduling and running live virtual tours of listed properties. Supports integrations with PropTech like smart locks and HVACs to facilitate self-guided property tours by prospects. 
    • Vacancy Management: Consolidate vacancy postings and tasks, view current status, and market units on multiple ILS from the unified dashboard. 
    • Tenant Screening: Screen every applicant’s credit score, eviction history, income verification and criminal record via TransUnion. Property managers can either pay for the reports or charge applicants. 
    • Leasing Hub: Design custom leases with personalized clauses and allow applicants to eSign them from anywhere. Track every lease lifecycle and set defaults for automatically updating lease dates, rent structures and statuses upon expiration. 
    • Student Housing: Supports lease and tenant management based on beds occupied. 
  • Maintenance: Streamline maintenance processes with AI and intelligent workflows. 
    • Smart Maintenance: Use the mobile app to receive maintenance requests, issue work orders and track progress. Set default rules to automatically dispatch pre-approved vendors. Accurately calculate the shared fee for common area maintenance and send invoices to renters. 
    • Vendor Onboarding: Vendors can access the platform, receive work orders, share status and send invoices. Automate bills payable and maintain records of work done for a clear audit trail. 
    • Utility Management: Track and charge each renter based on actual consumption and automate utility invoice processing. Use analytics to identify and fix leaks. 
    • Mobile Inspections: Perform mobile inspections, log issues and expedite turnovers. 
    • Auditing Center: View an itemized history of every activity and track changes made by team members and vendors. Use unique filters to identify and correct mistakes quickly. 
    • 24/7 Maintenance Contact Center: Deal with tenant calls, dispatch pre-approved vendors and input data directly to the user database. 
  • Team Management: Onboard unlimited team members, define role-based access levels and manage each person’s workflow. 
    • Training: Embed training manuals into the software to onboard new hires more easily. Centralize policies and procedures to ensure associates follow protocols while performing tasks. 
    • Task Management: Set tasks, assign staff and monitor progress with an interactive calendar. Team members can share tasks and customize workflows. 
    • Universal Search: Use the search bar to quickly navigate and find documents, records or data. 
  • Integrations: Supports integrations with personal marketing websites and third-party applications, including BlueMoon, CodeBox, Engrain, MatterPort and CIT. 
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  • Centralized Data: Consolidate property, accounting, leasing and analytics data in one platform to create a single source of information, eliminating hassle and saving time. Access unlimited document storage. 
  • Leasing: Control all aspects of leasing workflows, starting from initial contact and guest cards to renewals and move-outs. Use real-time tracking to match prospects with vacant units quickly. 
  • Accounting: Maintain general ledgers, record company financials, manage multiple sets of books and account trees, and track CAM reconciliations. Automate recurring journal entries, sustain segmented and inter-company accounting and more. 
  • Reporting and Analytics: Drill down on specific items with customizable reports. Make informed business decisions using snapshots of company performance and real-time analytics. 
  • Data Security: Safeguard personal and customer data using encryption and the latest intrusion prevention practices. Store data across 12 warehouses positioned across the globe and comply with PCI, SSAE 18 and Sarbanes-Oxley regulations. Conduct third-party audits yearly to maintain compliance. 
  • Integrations: Incorporate other Yardi modules to make an end-to-end enterprise solution including unique investor and tenant services, BI, CRM, utility billing, construction management, energy management and more. 
  • Research and Marketing: Research property data, including transactions, ownership and debt information covering all real estate asset types to uncover vital market insights. Receive expert advice on organic traffic, PPC campaigns, reputation management, social engagement and ILS listings. Available through integrations with RentCafe Suite and CommercialEdge. 
  • CRM and Call Center: Capture every lead with instantaneous notifications and unlimited custom follow-ups. Eliminate missed leasing opportunities with call center assistance that prioritizes calls from the most qualified sources and maximizes ROI. Available via RentCafe CRM Flex and RentCafe Connect integrations. 
  • Resident Screening: Inspect rental payment history, verify proof of employment, income and ID, and screen credit history and international background to select the ideal tenants. Ensure data security for residents and help build their credit score with on-time rent payment reporting. Available through the RentCafe Suite integration. 
  • Payment Processing: Let residents pay via a browser-based module, walk-ins at retail locations or a mobile application. Simplify check processing by scanning and converting them into digital transactions. Available with the RentCafe Suite integration. 
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Product Ranking

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#25

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Analyst Rating Summary

93
91
92
98
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94
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Business Operations
Dashboards and Reporting
Leasing
Marketing
Platform Capabilities
Accounting & Financial Management
Marketing
Platform Capabilities
Business Operations
Dashboards and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

AppFolio
Yardi Voyager
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Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 92 100 100 97 86 93 93 98 94 94 93 85 98 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1847 reviews
Great User Sentiment 386 reviews
92%
of users recommend this product

AppFolio has a 'excellent' User Satisfaction Rating of 92% when considering 1847 user reviews from 4 recognized software review sites.

82%
of users recommend this product

Yardi Voyager has a 'great' User Satisfaction Rating of 82% when considering 386 user reviews from 5 recognized software review sites.

4.7 (14)
4.4 (14)
4.6 (187)
4.0 (163)
n/a
4.6 (5)
4.6 (1640)
4.2 (180)
4.2 (6)
4.0 (24)

Awards

SelectHub research analysts have evaluated AppFolio and concluded it deserves the award for the Best Overall Property Management Software available today and earns best-in-class honors for Business Operations, Dashboards and Reporting and Integrations and Extensibility. AppFolio stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award
Business Operations Award
Dashboards and Reporting Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated Yardi Voyager and concluded it earns best-in-class honors for Accounting & Financial Management and Marketing.

Accounting & Financial Management Award
Marketing Award

Synopsis of User Ratings and Reviews

Maintenance Management: 89% of users discussing this aspect said that they saved time with smart maintenance workflows.
Workflow Localization: According to 96% of users who reviewed this benefit, the software is feature-rich and localizes accounting, marketing and management workflows.
Ease of Use: It’s an intuitive platform that doesn’t require technical knowledge for beginners, as mentioned by 95% of users reviewing the user interface.
Collaboration: It provides an efficient centralized communication hub, according to 100% of reviews on native interactions.
Universal Search Bar: All the reviews on the search bar noted that it’s easy to locate documents and data throughout the organization.
Mobile App: Users can perform every major function remotely via the app, according to 88% of users reviewing the mobile app.
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Multisite Management: The software can handle diverse portfolios, including commercial, residential, HOA, affordable and student housing, according to 100% of reviews on this aspect.
Accounting: 88% of users reviewing property bookkeeping said it’s easy and convenient to handle complex accounting.
Reporting: It can pull a variety of reports with a few clicks and helps streamline trackability with customizable dashboards, according to 79% of reviews on this element.
PayScan: According to 89% of reviews on transaction recording, the platform helps save time through automated invoice scanning and personalized accounts payable workflows.
Templates: It offers a rich template library for leases, emails and other documents, according to 78% of reviews on this aspect.
Integrations: 93% of users reviewing software connectivity said it’s easy to integrate the platform with other software and transfer data.
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Integrations: It doesn’t support unique integrations with third-party software, according to 89% of reviews on backend connectivity.
Reporting: Reports generated through the platform lack customizations, as observed by 73% of reviews on the analytics module.
Accounting: Lack of automatic bank feeds and weekly recurring transactions and recording expenses without creating bills hinder smooth accounting, according to 57% of users reviewing the accounting module.
Customer Support: 67% of users mentioning customer support said that they were not satisfied with the support response time.
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User Interface: 77% of reviews on usability mentioned that the UI is unintuitive and involves a steep learning curve.
Performance: The platform is prone to lagging and frequently logs users out of their portals, according to 81% of reviews on software performance.
Support: The support team is unresponsive, according to 89% of users reviewing customer support.
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AppFolio is an all-encompassing platform covering every aspect of property management. According to reviews, it’s an intuitive platform that localizes business processes and offers unique collaboration tools and a mobile app. Along with AI-embedded maintenance workflows, the universal search bar is one of its standout features. However, reviews noted that it’s difficult to understand a variety of nuanced features without proper training. Also, due to no open API, businesses should be wary of their existing software stack requiring integration with the platform. In conclusion, AppFolio is a robust management platform with various advanced features to support every kind of property. But the high cost, hit-or-miss support suite and scarce training resources can make it inconvenient for single landlords and managers with smaller portfolios.

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Yardi Voyager is an end-to-end solution that helps manage multisite property portfolios and provides a robust accounting and reporting module. The platform streamlines rent collection and accounts payable with PayScan and offers various templates for quick leasing and emails. Businesses can easily connect it with popular third-party platforms. But reviews noted that the UI is old and unintuitive, complicating simple tasks. On top of that, customer support is slow, and the platform is prone to crashes. Considering everything, Yardi Voyager is ideal for enterprises with in-house IT but can get overwhelming for single landlords and small property managers with minimal technical expertise.

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Screenshots

Top Alternatives in Property Management Software

Buildium
DoorLoop
Hemlane
Innago
MRI Software
Propertyware
Re-Leased
RealPage
Rent Manager
Rentec Direct
ResMan
SimplifyEm
Tenant Cloud
Yardi Voyager

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Head-to-Head Comparison

AppFolio VS Buildium
AppFolio VS DoorLoop
AppFolio VS Hemlane
AppFolio VS Innago
AppFolio VS MRI Software
AppFolio VS Propertyware
AppFolio VS Re-Leased
AppFolio VS RealPage
AppFolio VS Rent Manager
AppFolio VS Rentec Direct

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