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AppFolio vs Property Meld

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Our analysts compared AppFolio vs Property Meld based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
AppFolio Software Tool
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Property Meld Software Tool
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Product Basics

Analyst Rating

93 Detailed Analysis

User Sentiment

Excellent User Sentiment (1847 Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (24 Reviews)

AppFolio is a comprehensive software solution designed to streamline property management tasks. It caters primarily to property managers and real estate professionals, offering a suite of tools that facilitate the management of residential and commercial properties. One of the key benefits of AppFolio is its ability to enhance operational efficiency through features such as online rent payments, maintenance request tracking, and automated property listing. Users appreciate its user-friendly interface and the way it simplifies daily management tasks, making it a popular choice among property management professionals. When compared to similar products, AppFolio stands out for its robust functionality and scalability, making it suitable for managing portfolios of various sizes. Pricing for AppFolio typically involves a monthly subscription fee, which may vary based on the number of units managed, emphasizing its flexibility and adaptability to different business needs.

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Property Meld is a sophisticated software solution designed to streamline property management tasks, particularly focusing on maintenance coordination. It is most suited for property managers, landlords, and real estate professionals who oversee multiple rental units. The software excels in automating maintenance requests, scheduling, and communication between tenants, property managers, and maintenance personnel, thereby enhancing operational efficiency.

One of the standout benefits of Property Meld is its ability to reduce response times and improve tenant satisfaction through real-time updates and seamless communication. Popular features include automated scheduling, a centralized communication hub, and detailed reporting capabilities. These features collectively contribute to a more organized and responsive property management process.

Compared to similar products, users often highlight Property Meld's intuitive interface and robust functionality. While specific pricing details are not readily available, it typically operates on a per-unit pricing model with payment frequencies that can vary. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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Product Assistance

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Product Insights

  • Increase Visibility: Integrate and manage every property, resident and accounting data from a single platform. Track leads, leases and profitability from the dashboard. 
  • Streamline Communication: Maintain clear lines of communication throughout the organization and record interactions for easy year-end audits. Send and receive emails and text messages through a unified inbox. 
  • Spend Less Time on Admin Work: Automate recurring administrative tasks like rent collection, invoice generation, vacancy posting, utility tracking, report generation, bookkeeping and more. Streamline maintenance activities with smart workflows and AI. 
  • Embedded Intelligence: Leverage AI for tasks like analyzing rent structure, gathering performance insights, assisting prospects through the leasing process and streamlining screening and maintenance activities. 
  • Expedite Turnover Cycles: Always keep properties ready-to-rent and shorten the move-out and move-in cycles through regular updates on every maintenance and vacancy task. 
  • Promote Efficiency and Accountability: Minimize human errors and improve efficiency by automating operations. Promote accountability for activities with role-based user access and itemized history of tracked changes. 
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  • Improved Communication: Streamlines interactions between property managers, tenants, and maintenance teams, reducing misunderstandings and delays.
  • Enhanced Efficiency: Automates task assignments and follow-ups, ensuring maintenance requests are handled promptly and effectively.
  • Increased Accountability: Tracks progress and completion of tasks, holding all parties responsible for their roles in the maintenance process.
  • Reduced Downtime: Minimizes the time properties are out of service by quickly addressing and resolving maintenance issues.
  • Cost Savings: Prevents costly repairs through timely maintenance and reduces administrative overhead by automating routine tasks.
  • Better Tenant Satisfaction: Provides tenants with a reliable and responsive maintenance service, leading to higher retention rates and positive reviews.
  • Data-Driven Insights: Offers detailed analytics and reporting on maintenance activities, helping property managers make informed decisions.
  • Scalability: Supports growth by efficiently managing an increasing number of properties and maintenance requests without additional strain on resources.
  • Compliance Assurance: Ensures adherence to legal and safety regulations by maintaining accurate records and timely completion of required tasks.
  • Customizable Workflows: Adapts to the specific needs and processes of different property management operations, enhancing overall effectiveness.
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  • Communication: Maintain a flat organization with clear communication between team members, managers, landlords and tenants. 
    • Individual Portals: Provide unique communication portals to associated parties based on their role. Tenants can pay rent, submit maintenance requests, interact with managers and view lease documents. Enables managers to communicate with multiple owners, issue work orders and send notifications and updates in bulk. Owners can track property-specific performance reports, assign tasks and transfer funds. 
    • Document Library: Maintain a centralized library of documents, leases and tenant information. Set role-based access permissions for each document. 
    • Board Member Management: Commercial property businesses can schedule board meetings, conduct polls on invoices and architectural requests, track votes and share documents and reports. 
    • Tenant Insurance: Tenants can submit proof of renter insurance or buy insurance provided by the vendor. Manage each policy and its maturity from the dashboard. 
    • Emails and Surveys: Email surveys, updates and notifications in bulk or send individually based on requirements. Offers unique surveys and text templates. 
    • Mobile App: Access the platform via any device and promote remote workflows. 
  • Accounting and Reporting: Gain visibility and make informed decisions faster. 
    •  Automate transaction recording and property-specific bookkeeping. 
    •  Offers CAM tracking and reconciling modules for commercial properties. 
    •  Use AI and machine learning to read PDF invoices from vendors, identify key information and automate accounts payable. 
    •  Leverage over 80 report templates and automate recurring report generation. Every template is customizable and updated frequently. 
    •  Customize the dashboard with real-time data visualizations and receive AI-driven performance insights. 
    •  Supports integration with personal banks and digital wallets to unify renting, accounting and reporting workflows. 
    •  Customize late fee processes. Set personalized rules in bulk or case-by-case waivers. 
    •  Manage multiple tenant accounts, track lease lifecycle and refund deposits directly from escrow. 
  • Marketing and Leasing: Generate leads, schedule showings, design leases and screen prospects from the dashboard. 
    • AI Leasing Assistant: Use an AI chatbot to automate property showing appointments, qualify leads according to set parameters, cross-sell units and answer FAQs. Respond to customer queries 24/7 through texts or emails. 
    • Omnichannel Marketing: Syndicate portfolio on multiple internet listing services (ILS) and manage every listing from the dashboard. Get real-time notifications upon each engagement and generate custom guest cards to track prospects. 
    • Personal Website: Design a personalized website with brand color and logo for portfolio marketing. Available at an extra cost. 
    • Rent Analysis: Retain a competitive edge by comparing rental prices of neighboring units to determine the best price for marketed properties. 
    • Virtual Showings: Accommodate prospects’ needs by scheduling and running live virtual tours of listed properties. Supports integrations with PropTech like smart locks and HVACs to facilitate self-guided property tours by prospects. 
    • Vacancy Management: Consolidate vacancy postings and tasks, view current status, and market units on multiple ILS from the unified dashboard. 
    • Tenant Screening: Screen every applicant’s credit score, eviction history, income verification and criminal record via TransUnion. Property managers can either pay for the reports or charge applicants. 
    • Leasing Hub: Design custom leases with personalized clauses and allow applicants to eSign them from anywhere. Track every lease lifecycle and set defaults for automatically updating lease dates, rent structures and statuses upon expiration. 
    • Student Housing: Supports lease and tenant management based on beds occupied. 
  • Maintenance: Streamline maintenance processes with AI and intelligent workflows. 
    • Smart Maintenance: Use the mobile app to receive maintenance requests, issue work orders and track progress. Set default rules to automatically dispatch pre-approved vendors. Accurately calculate the shared fee for common area maintenance and send invoices to renters. 
    • Vendor Onboarding: Vendors can access the platform, receive work orders, share status and send invoices. Automate bills payable and maintain records of work done for a clear audit trail. 
    • Utility Management: Track and charge each renter based on actual consumption and automate utility invoice processing. Use analytics to identify and fix leaks. 
    • Mobile Inspections: Perform mobile inspections, log issues and expedite turnovers. 
    • Auditing Center: View an itemized history of every activity and track changes made by team members and vendors. Use unique filters to identify and correct mistakes quickly. 
    • 24/7 Maintenance Contact Center: Deal with tenant calls, dispatch pre-approved vendors and input data directly to the user database. 
  • Team Management: Onboard unlimited team members, define role-based access levels and manage each person’s workflow. 
    • Training: Embed training manuals into the software to onboard new hires more easily. Centralize policies and procedures to ensure associates follow protocols while performing tasks. 
    • Task Management: Set tasks, assign staff and monitor progress with an interactive calendar. Team members can share tasks and customize workflows. 
    • Universal Search: Use the search bar to quickly navigate and find documents, records or data. 
  • Integrations: Supports integrations with personal marketing websites and third-party applications, including BlueMoon, CodeBox, Engrain, MatterPort and CIT. 
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  • Automated Scheduling: Automatically coordinate maintenance schedules between tenants, vendors, and property managers to streamline operations.
  • Real-Time Communication: Facilitate instant messaging between all parties involved in a maintenance request, ensuring timely updates and responses.
  • Vendor Management: Maintain a comprehensive database of vendors, including their contact information, availability, and performance history.
  • Customizable Workflows: Tailor maintenance workflows to fit the specific needs of your property management processes, enhancing efficiency and consistency.
  • Mobile Access: Access the platform from any mobile device, allowing property managers and vendors to manage tasks on-the-go.
  • Detailed Reporting: Generate in-depth reports on maintenance activities, costs, and vendor performance to inform decision-making and improve operations.
  • Tenant Portal: Provide tenants with a user-friendly portal to submit maintenance requests, track progress, and communicate with property managers.
  • Integration Capabilities: Seamlessly integrate with other property management software and tools to create a unified management ecosystem.
  • Automated Reminders: Send automatic reminders to tenants and vendors about upcoming maintenance tasks and appointments, reducing missed appointments and delays.
  • Photo and Document Uploads: Allow tenants and vendors to upload photos and documents related to maintenance requests for better clarity and record-keeping.
  • Cost Tracking: Monitor and track maintenance expenses in real-time, helping to manage budgets and control costs effectively.
  • Service Level Agreements (SLAs): Define and enforce SLAs to ensure maintenance tasks are completed within agreed-upon timeframes, enhancing accountability.
  • Feedback Collection: Gather feedback from tenants and vendors after maintenance tasks are completed to assess satisfaction and identify areas for improvement.
  • Multi-Property Management: Manage maintenance tasks across multiple properties from a single platform, simplifying oversight and coordination.
  • Emergency Handling: Prioritize and manage emergency maintenance requests to ensure critical issues are addressed promptly.
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Product Ranking

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

AppFolio
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Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 92 100 100 97 86 93 93 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 1847 reviews
Great User Sentiment 24 reviews
92%
of users recommend this product

AppFolio has a 'excellent' User Satisfaction Rating of 92% when considering 1847 user reviews from 4 recognized software review sites.

85%
of users recommend this product

Property Meld has a 'great' User Satisfaction Rating of 85% when considering 24 user reviews from 1 recognized software review sites.

4.7 (14)
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4.6 (187)
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4.27 (24)
4.6 (1640)
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4.2 (6)
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Awards

SelectHub research analysts have evaluated AppFolio and concluded it deserves the award for the Best Overall Property Management Software available today and earns best-in-class honors for Business Operations, Dashboards and Reporting and Integrations and Extensibility. AppFolio stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award
Business Operations Award
Dashboards and Reporting Award
Integrations and Extensibility Award

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Synopsis of User Ratings and Reviews

Maintenance Management: 89% of users discussing this aspect said that they saved time with smart maintenance workflows.
Workflow Localization: According to 96% of users who reviewed this benefit, the software is feature-rich and localizes accounting, marketing and management workflows.
Ease of Use: It’s an intuitive platform that doesn’t require technical knowledge for beginners, as mentioned by 95% of users reviewing the user interface.
Collaboration: It provides an efficient centralized communication hub, according to 100% of reviews on native interactions.
Universal Search Bar: All the reviews on the search bar noted that it’s easy to locate documents and data throughout the organization.
Mobile App: Users can perform every major function remotely via the app, according to 88% of users reviewing the mobile app.
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Streamlined Work Order Management: Property Meld excels at simplifying the process of creating, assigning, and tracking maintenance requests, ensuring smoother operations for property managers.
Enhanced Communication: The platform facilitates seamless communication between property managers, tenants, and vendors, minimizing delays and miscommunications.
Improved Tenant Satisfaction: By providing an easy-to-use portal for submitting and tracking maintenance requests, Property Meld empowers tenants and contributes to a better overall rental experience.
Automated Processes: The software automates various tasks, such as sending reminders and scheduling appointments, freeing up property managers to focus on other crucial aspects of their business.
Centralized Data and Reporting: Property Meld provides a centralized hub for all maintenance-related data, enabling property managers to generate insightful reports and make informed decisions.
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Integrations: It doesn’t support unique integrations with third-party software, according to 89% of reviews on backend connectivity.
Reporting: Reports generated through the platform lack customizations, as observed by 73% of reviews on the analytics module.
Accounting: Lack of automatic bank feeds and weekly recurring transactions and recording expenses without creating bills hinder smooth accounting, according to 57% of users reviewing the accounting module.
Customer Support: 67% of users mentioning customer support said that they were not satisfied with the support response time.
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Customer Service Concerns: While some users praise Property Meld's customer service, others report negative experiences, citing unhelpful representatives and difficulty resolving issues. This discrepancy in experience may create uncertainty for potential users relying on reliable support.
Contract Rigidity: Property Meld's 12-month contract is a common source of frustration for users who find the software doesn't meet their needs. This lack of flexibility can be problematic for businesses with evolving requirements or those seeking short-term solutions.
In-House Maintenance Limitations: Property Meld's in-house maintenance features lack seamless integration with accounting systems like Buildium. Users relying on this functionality face manual invoice creation, hindering efficiency and potentially causing billing discrepancies.
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AppFolio is an all-encompassing platform covering every aspect of property management. According to reviews, it’s an intuitive platform that localizes business processes and offers unique collaboration tools and a mobile app. Along with AI-embedded maintenance workflows, the universal search bar is one of its standout features. However, reviews noted that it’s difficult to understand a variety of nuanced features without proper training. Also, due to no open API, businesses should be wary of their existing software stack requiring integration with the platform. In conclusion, AppFolio is a robust management platform with various advanced features to support every kind of property. But the high cost, hit-or-miss support suite and scarce training resources can make it inconvenient for single landlords and managers with smaller portfolios.

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Is Property Meld all it's cracked up to be? Recent user reviews paint a largely positive picture, highlighting its user-friendly interface and streamlined workflow as major pluses. Users rave about how Property Meld simplifies maintenance tasks, making it a breeze to manage work orders, communicate with tenants and vendors, and track repair progress. This ease of use, they say, directly translates to improved tenant satisfaction and reduced administrative headaches for property managers. Some users specifically praise its integration with other property management platforms like AppFolio, further streamlining operations. However, some users point out a learning curve for new users, which can initially seem daunting. Additionally, occasional hiccups with customer service and reporting functionalities have been reported. For instance, one user wished for instant report generation within the software instead of receiving them via email. Another user expressed a desire for a feature to prioritize urgent or high-importance maintenance requests, especially those impacting habitability. Overall, Property Meld emerges as a robust solution for property management companies, particularly those with a high volume of units, seeking to enhance their maintenance operations. Its strengths lie in its intuitive design, automation capabilities, and focus on improving communication and efficiency. While some areas, like reporting and handling urgent requests, have room for improvement, the positive feedback underscores its value in today's fast-paced property management landscape.

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Screenshots

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Head-to-Head Comparison

AppFolio VS Buildium
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