AppFolio vs ARGUS Enterprise

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Our analysts compared AppFolio vs ARGUS Enterprise based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ARGUS Enterprise Software Tool

Product Basics

AppFolio is a comprehensive software solution designed to streamline property management tasks. It caters primarily to property managers and real estate professionals, offering a suite of tools that facilitate the management of residential and commercial properties. One of the key benefits of AppFolio is its ability to enhance operational efficiency through features such as online rent payments, maintenance request tracking, and automated property listing. Users appreciate its user-friendly interface and the way it simplifies daily management tasks, making it a popular choice among property management professionals. When compared to similar products, AppFolio stands out for its robust functionality and scalability, making it suitable for managing portfolios of various sizes. Pricing for AppFolio typically involves a monthly subscription fee, which may vary based on the number of units managed, emphasizing its flexibility and adaptability to different business needs.

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ARGUS Enterprise is a software solution designed to assist property managers in efficiently managing their properties. It caters to a wide range of tasks, including rent collection, maintenance scheduling, and tenant communication. The software is particularly well-suited for property managers who require a comprehensive solution to streamline their property management operations.

ARGUS Enterprise offers several key benefits, such as time and cost savings, ease of use, and scalability. Its high degree of customizability allows property managers to tailor the software to their specific needs. Some of its popular features include portfolio management, cash flow analysis, budgeting, lease management, and property management functionalities.

Pricing for ARGUS Enterprise is typically based on a per-unit basis, with additional fees for optional features. Payment is usually made on a monthly or annual basis. Compared to similar products, ARGUS Enterprise is often praised for its comprehensive features and customizability, although some users may find its pricing to be on the higher end of the spectrum.

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Product Insights

  • Increase Visibility: Integrate and manage every property, resident and accounting data from a single platform. Track leads, leases and profitability from the dashboard. 
  • Streamline Communication: Maintain clear lines of communication throughout the organization and record interactions for easy year-end audits. Send and receive emails and text messages through a unified inbox. 
  • Spend Less Time on Admin Work: Automate recurring administrative tasks like rent collection, invoice generation, vacancy posting, utility tracking, report generation, bookkeeping and more. Streamline maintenance activities with smart workflows and AI. 
  • Embedded Intelligence: Leverage AI for tasks like analyzing rent structure, gathering performance insights, assisting prospects through the leasing process and streamlining screening and maintenance activities. 
  • Expedite Turnover Cycles: Always keep properties ready-to-rent and shorten the move-out and move-in cycles through regular updates on every maintenance and vacancy task. 
  • Promote Efficiency and Accountability: Minimize human errors and improve efficiency by automating operations. Promote accountability for activities with role-based user access and itemized history of tracked changes. 
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  • Enhanced Decision Making: ARGUS Enterprise equips real estate professionals with comprehensive analytics and forecasting tools, enabling more informed investment and development decisions.
  • Risk Mitigation: By providing detailed scenario analysis and stress testing, the software helps identify potential risks before they become problematic, safeguarding investments.
  • Streamlined Workflow: Automates and centralizes data management tasks, reducing manual errors and saving time on property and portfolio management.
  • Improved Collaboration: Facilitates better teamwork by allowing multiple users to access and work on the same project simultaneously, ensuring consistency and efficiency.
  • Comprehensive Reporting: Generates detailed reports on property performance, financial projections, and market analysis, making it easier to present data to stakeholders and make strategic decisions.
  • Market Insights: Offers access to critical market data and trends, helping users stay ahead of the curve and make proactive adjustments to their strategies.
  • Regulatory Compliance: Helps ensure compliance with various financial and real estate regulations, reducing the risk of legal issues and penalties.
  • Scalability: Adapts to the needs of any size portfolio, from a single property to a global portfolio, ensuring the software grows with your business.
  • Increased Transparency: Provides a clear overview of property and portfolio metrics, enhancing transparency with investors and stakeholders.
  • Asset Optimization: Identifies opportunities for value enhancement and operational improvements across portfolios, maximizing returns on investment.
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  • Communication: Maintain a flat organization with clear communication between team members, managers, landlords and tenants. 
    • Individual Portals: Provide unique communication portals to associated parties based on their role. Tenants can pay rent, submit maintenance requests, interact with managers and view lease documents. Enables managers to communicate with multiple owners, issue work orders and send notifications and updates in bulk. Owners can track property-specific performance reports, assign tasks and transfer funds. 
    • Document Library: Maintain a centralized library of documents, leases and tenant information. Set role-based access permissions for each document. 
    • Board Member Management: Commercial property businesses can schedule board meetings, conduct polls on invoices and architectural requests, track votes and share documents and reports. 
    • Tenant Insurance: Tenants can submit proof of renter insurance or buy insurance provided by the vendor. Manage each policy and its maturity from the dashboard. 
    • Emails and Surveys: Email surveys, updates and notifications in bulk or send individually based on requirements. Offers unique surveys and text templates. 
    • Mobile App: Access the platform via any device and promote remote workflows. 
  • Accounting and Reporting: Gain visibility and make informed decisions faster. 
    •  Automate transaction recording and property-specific bookkeeping. 
    •  Offers CAM tracking and reconciling modules for commercial properties. 
    •  Use AI and machine learning to read PDF invoices from vendors, identify key information and automate accounts payable. 
    •  Leverage over 80 report templates and automate recurring report generation. Every template is customizable and updated frequently. 
    •  Customize the dashboard with real-time data visualizations and receive AI-driven performance insights. 
    •  Supports integration with personal banks and digital wallets to unify renting, accounting and reporting workflows. 
    •  Customize late fee processes. Set personalized rules in bulk or case-by-case waivers. 
    •  Manage multiple tenant accounts, track lease lifecycle and refund deposits directly from escrow. 
  • Marketing and Leasing: Generate leads, schedule showings, design leases and screen prospects from the dashboard. 
    • AI Leasing Assistant: Use an AI chatbot to automate property showing appointments, qualify leads according to set parameters, cross-sell units and answer FAQs. Respond to customer queries 24/7 through texts or emails. 
    • Omnichannel Marketing: Syndicate portfolio on multiple internet listing services (ILS) and manage every listing from the dashboard. Get real-time notifications upon each engagement and generate custom guest cards to track prospects. 
    • Personal Website: Design a personalized website with brand color and logo for portfolio marketing. Available at an extra cost. 
    • Rent Analysis: Retain a competitive edge by comparing rental prices of neighboring units to determine the best price for marketed properties. 
    • Virtual Showings: Accommodate prospects’ needs by scheduling and running live virtual tours of listed properties. Supports integrations with PropTech like smart locks and HVACs to facilitate self-guided property tours by prospects. 
    • Vacancy Management: Consolidate vacancy postings and tasks, view current status, and market units on multiple ILS from the unified dashboard. 
    • Tenant Screening: Screen every applicant’s credit score, eviction history, income verification and criminal record via TransUnion. Property managers can either pay for the reports or charge applicants. 
    • Leasing Hub: Design custom leases with personalized clauses and allow applicants to eSign them from anywhere. Track every lease lifecycle and set defaults for automatically updating lease dates, rent structures and statuses upon expiration. 
    • Student Housing: Supports lease and tenant management based on beds occupied. 
  • Maintenance: Streamline maintenance processes with AI and intelligent workflows. 
    • Smart Maintenance: Use the mobile app to receive maintenance requests, issue work orders and track progress. Set default rules to automatically dispatch pre-approved vendors. Accurately calculate the shared fee for common area maintenance and send invoices to renters. 
    • Vendor Onboarding: Vendors can access the platform, receive work orders, share status and send invoices. Automate bills payable and maintain records of work done for a clear audit trail. 
    • Utility Management: Track and charge each renter based on actual consumption and automate utility invoice processing. Use analytics to identify and fix leaks. 
    • Mobile Inspections: Perform mobile inspections, log issues and expedite turnovers. 
    • Auditing Center: View an itemized history of every activity and track changes made by team members and vendors. Use unique filters to identify and correct mistakes quickly. 
    • 24/7 Maintenance Contact Center: Deal with tenant calls, dispatch pre-approved vendors and input data directly to the user database. 
  • Team Management: Onboard unlimited team members, define role-based access levels and manage each person’s workflow. 
    • Training: Embed training manuals into the software to onboard new hires more easily. Centralize policies and procedures to ensure associates follow protocols while performing tasks. 
    • Task Management: Set tasks, assign staff and monitor progress with an interactive calendar. Team members can share tasks and customize workflows. 
    • Universal Search: Use the search bar to quickly navigate and find documents, records or data. 
  • Integrations: Supports integrations with personal marketing websites and third-party applications, including BlueMoon, CodeBox, Engrain, MatterPort and CIT. 
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  • Cash Flow Analysis: Enables intricate cash flow forecasts by modeling changes in expenses, revenues, and capital expenditures on a lease-by-lease basis.
  • Valuation Methods: Facilitates the application of multiple valuation methods, including Discounted Cash Flow (DCF), Trad Val, and other global techniques.
  • Portfolio Management: Provides portfolio level dashboards offering insights and a comprehensive view of risks and returns.
  • Reporting: Offers flexible reporting features with customizable parameters, timing, and detail levels, along with various report templates and multi-currency rates.
  • Budgeting and Forecasting: Supports the creation of accurate budgets, diverse Charts of Accounts (COAs), and the ability to handle different forecasts and import historical management data.
  • Asset Management: Allows users to manage financial transactions, reports, fees, leases, tenants, and rents across their entire portfolio.
  • Data Import: Streamlines workflows with features like importing property data from Coastal Vector List (CVL) files.
  • Customization: Provides tools for customizing role-based views, drilling down and directly editing inputs, and performing quick views on tenant categories.
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Product Ranking

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Property Management Software

#73

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Property Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 92 100 100 97 86 93 93 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 1847 reviews
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92%
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AppFolio has a 'excellent' User Satisfaction Rating of 92% when considering 1847 user reviews from 4 recognized software review sites.

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Awards

SelectHub research analysts have evaluated AppFolio and concluded it deserves the award for the Best Overall Property Management Software available today and earns best-in-class honors for Business Operations, Dashboards and Reporting and Integrations and Extensibility. AppFolio stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award
Business Operations Award
Dashboards and Reporting Award
Integrations and Extensibility Award

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Synopsis of User Ratings and Reviews

Maintenance Management: 89% of users discussing this aspect said that they saved time with smart maintenance workflows.
Workflow Localization: According to 96% of users who reviewed this benefit, the software is feature-rich and localizes accounting, marketing and management workflows.
Ease of Use: It’s an intuitive platform that doesn’t require technical knowledge for beginners, as mentioned by 95% of users reviewing the user interface.
Collaboration: It provides an efficient centralized communication hub, according to 100% of reviews on native interactions.
Universal Search Bar: All the reviews on the search bar noted that it’s easy to locate documents and data throughout the organization.
Mobile App: Users can perform every major function remotely via the app, according to 88% of users reviewing the mobile app.
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Streamlined Tenant Application Process: ARGUS automates the tenant application process, including credit and background checks, which saves time and reduces the risk of errors.
Efficient Rent Collection: The platform offers online rent payment options, making it convenient for tenants and ensuring timely rent collection for property managers.
Comprehensive Financial Reporting: ARGUS provides detailed financial reports, including income and expense statements, balance sheets, and cash flow statements, which help property managers track their financial performance and make informed decisions.
Improved Communication: The platform facilitates communication between property managers and tenants through a centralized portal, which helps to resolve issues quickly and efficiently.
Enhanced Maintenance Management: ARGUS streamlines the maintenance process by allowing tenants to submit maintenance requests online and tracking the progress of repairs.
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Integrations: It doesn’t support unique integrations with third-party software, according to 89% of reviews on backend connectivity.
Reporting: Reports generated through the platform lack customizations, as observed by 73% of reviews on the analytics module.
Accounting: Lack of automatic bank feeds and weekly recurring transactions and recording expenses without creating bills hinder smooth accounting, according to 57% of users reviewing the accounting module.
Customer Support: 67% of users mentioning customer support said that they were not satisfied with the support response time.
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Limited Functionality: Some users find that ARGUS Enterprise lacks certain features commonly found in other property management software, such as online rent payments or tenant portals. The software's primary focus is on financial modeling and valuation, which may leave property managers wanting more in terms of day-to-day operational tools.
Steep Learning Curve: Due to its complex interface and advanced features, ARGUS Enterprise can be challenging to learn and master, especially for users without a background in finance or real estate investment analysis. This can lead to a longer onboarding process and potentially higher training costs for property management teams.
Cost: ARGUS Enterprise is a premium software solution with a correspondingly high price tag. Smaller property management companies or those with tighter budgets may find the cost prohibitive, especially when considering the additional expenses associated with training and implementation.
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AppFolio is an all-encompassing platform covering every aspect of property management. According to reviews, it’s an intuitive platform that localizes business processes and offers unique collaboration tools and a mobile app. Along with AI-embedded maintenance workflows, the universal search bar is one of its standout features. However, reviews noted that it’s difficult to understand a variety of nuanced features without proper training. Also, due to no open API, businesses should be wary of their existing software stack requiring integration with the platform. In conclusion, AppFolio is a robust management platform with various advanced features to support every kind of property. But the high cost, hit-or-miss support suite and scarce training resources can make it inconvenient for single landlords and managers with smaller portfolios.

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ARGUS Enterprise seems to be a bit of a mixed bag according to user reviews from the past year. While it's praised for its comprehensive functionality, covering everything from property management and accounting to budgeting and valuations, users often find the interface clunky and outdated. This can make navigation and simple tasks more time-consuming than they should be. The learning curve is also quite steep, requiring significant training and support, especially for those new to property management software. On the plus side, ARGUS Enterprise shines with its powerful reporting and analytics capabilities, allowing users to generate detailed insights into property performance and make data-driven decisions. Its integration with other software systems is another strength, streamlining workflows and data sharing. However, some users mention that the integration process can be complex and may require additional IT support. Compared to competitors like Yardi Voyager and RealPage, ARGUS Enterprise is often seen as more feature-rich but less user-friendly. Ultimately, ARGUS Enterprise appears best suited for larger property management companies with dedicated IT resources and a need for advanced reporting and analytics. Smaller firms or those seeking a more intuitive user experience might find other options a better fit.

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