Top Smartsheet Alternatives & Competitors For 2024

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Looking for alternatives to Smartsheet? Many users crave user-friendly and feature-rich solutions for tasks like Task Management, Team Collaboration, and Dashboards and Reporting. Leveraging crowdsourced data from over 1,000 real Project Management Software selection projects based on 400+ capabilities, we present a comparison of Smartsheet to leading industry alternatives like Confluence, Asana, monday.com, and Hive.

Confluence Software Tool
Asana Software Tool

Product Basics

Smartsheet is an enterprise-level SaaS management application that helps teams streamline processes through collaboration, project planning and task management. Users can set up tasks using a grid view, similar to a spreadsheet with automations, formulas, comments and mentions. 

It provides templates for projects and automations that can be modified and saved as a template to save time. Project views include a Kanban board, Gantt chart, timeline, calendar view, card view and a custom dashboard.

Its file and sheet sharing capabilities, comment feature and conversations remove team and data silos and give stakeholders insight into project details. A user-friendly interface helps managers and team members boost adoption rates, maintain consistency and increase efficiency. 

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Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
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Asana is a cloud-based project management platform designed to help teams of all sizes manage and organize projects with customization, automation, AI and collaboration. Users can build custom workflows, templates and tasks, and visualize projects in multiple ways, including list, timeline, calendar, Kanban and Gantt views.

You can also build and trigger automation rules when tasks are moved or status or priority is changed. Stay aligned with goals, locate risks and hit project deadlines with reports and collaboration tools. Connect with other solutions using its open API and native integration with dozens of apps.

Our Research Process for Asana

Taking software at face value for a product page review is so passe. Luckily, with a little help from my company’s email address, I got a free trial of Asana’s Advanced plan for 30 days.

I set up a dummy project for content creation, complete with the stages and automations we currently use, so I’d have a more apples-to-apples comparison of a real-world project.

Additionally, I tested some “standout” features our researchers suggested and investigated the pros and cons users mentioned on review sites.

To learn the ropes, I visited the help center, watched demo videos and scoured Reddit for shortcuts. This webpage is the result of a week of dedicating all my working hours to living and breathing Asana.

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monday.com is a list-based cloud project management solution designed to streamline processes with automation, customization and collaboration. It allows users to build boards using templates or from scratch and customize fields, automations, colors and workflows. Users can view progress using custom dashboards or multiple views including Kanban boards, Gantt charts and calendars.

Collaboration tools include board discussions, updates and comments with mentions. It supports a mobile app and multiple integrations.

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Hive is a cloud-based service that allows teams to schedule, execute, communicate, and track projects while predicting activities that may affect work. Access files, share and collaborate with team members with its thousands of external integrations. It sends out notifications in real time that alert users to team productivity. All project views reflect updates to ensure that all team members are always on the same page.

It caters to teams of all sizes in industries like marketing, operations, education and more. It is available for Mac, Windows, iOS and Android. It also provides a 14-day free trial without collecting credit card information, and pricing plans are measured per user, per month.
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Product Assistance

Documentation
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Live Online
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24/7 Live Support
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Product Ranking

#5

among all
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#31

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#2

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#4

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#19

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Find out who the leaders are

Analyst Rating Summary

81
we're gathering data
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90
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83
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86
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80
we're gathering data
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60
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Project Tracking
Platform Features
Mobile Capabilities
Task Management
Customizations
Dashboards and Reporting
Platform Security
Task Management
Team Collaboration
Team Collaboration
Task Management
Integrations and Extensibility
Platform Features
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Integrations and Extensibility
Platform Features
Task Management
Time Tracking and Management
Customizations
Dashboards and Reporting
Platform Security
Task Management
Team Collaboration

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Smartsheet
Confluence
Asana
monday.com
Hive
+ Add Product + Add Product
Customizations Dashboards and Reporting Mobile Capabilities Platform Features Project Planning and Scheduling Project Tracking Task Management Team Collaboration Time Tracking and Management 83 80 88 92 78 96 85 77 56 84 77 69 93 82 58 95 97 50 86 60 88 94 89 88 91 85 91 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

67%
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User Sentiment Summary

Great User Sentiment 22301 reviews
Great User Sentiment 4871 reviews
Great User Sentiment 27379 reviews
Excellent User Sentiment 22458 reviews
Excellent User Sentiment 800 reviews
88%
of users recommend this product

Smartsheet has a 'great' User Satisfaction Rating of 88% when considering 22301 user reviews from 5 recognized software review sites.

83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

89%
of users recommend this product

Asana has a 'great' User Satisfaction Rating of 89% when considering 27379 user reviews from 5 recognized software review sites.

92%
of users recommend this product

monday.com has a 'excellent' User Satisfaction Rating of 92% when considering 22458 user reviews from 5 recognized software review sites.

91%
of users recommend this product

Hive has a 'excellent' User Satisfaction Rating of 91% when considering 800 user reviews from 4 recognized software review sites.

5.0 (20)
n/a
4.8 (15)
4.8 (26)
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4.4 (17366)
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4.4 (10490)
4.7 (12281)
4.6 (463)
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4.5 (182)
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4.1 (3769)
4.5 (13154)
4.6 (5123)
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4.7 (728)
4.4 (1102)
4.3 (1084)
4.5 (265)
5.0 (57)
4.3 (854)
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4.2 (2636)
4.4 (4763)
4.2 (98)

Awards

Mobile Capabilities Award
Project Tracking Award
we're gathering data
we're gathering data
User Favorite Award
Mobile Capabilities Award
Platform Security Award
User Favorite Award

Synopsis of User Ratings and Reviews

Automation: Reviewers appreciated the no-code automation and said that it helps to eliminate productivity killers and saves time.
Collaboration: Users liked the sharing option with level-based permissions that allow collaboration with non-users and help coworkers and external stakeholders stay up-to-date on projects and processes.
Ease of Use: A user-friendly interface and templates make it easy to set up, customize and access multiple views, according to reviewers.
What Users Like
Customization: “We can customize it to fit various projects, whether we’re tracking client cases, managing document revisions, or planning team tasks. For instance, I created a project tracker for a major client contract negotiation. The ability to set deadlines, assign tasks, and update statuses in real time has streamlined our communication and kept everyone on the same page.” - Russ Johnson, Founder of Linx Legal
Collaboration: “We had this one job in a high-rise condo that put Smartsheet to the test. The sliding door system was an older model with custom-sized panels that aren’t easy to source, and it needed specific adjustments due to the unique structure of the frame. Typically, coordinating the right parts, tools, and technician experience for something like this would require several phone calls and a lot of back-and-forth. With Smartsheet, we were able to set up the job details to track not only the special parts needed but also assign a technician who was experienced with that model. When the parts came in, the technician was notified directly through Smartsheet, so he knew the moment everything was ready. It saved us from potential delays and kept the customer fully updated on when the work could be done.” - Gal Cohen, Business Development Leader and Field Area Manager JDM Sliding Doors
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Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
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User Friendly: Reviewers appreciated that the system is easy to use and intuitive with a clean UI, even if you’re new to projects.
Overall Functionality: Workflows and automation, task management and collaboration are everything you’d look for in a project management system, according to users.
Customization: Users liked the customization options for unique team needs, projects and workflows.
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Task Management: Users appreciated how easy it is to monitor tasks with customized views, an activity feed and task updates.
Collaboration: Instant messaging, integrations, board discussions and easy scheduling and planning were a plus for reviewers.
User-Friendly: Reviewers said it was simple to set up and use for less tech-savvy users, and liked the attractive, colorful interface with helpful templates.
What Users Like
Project Tracking: "The ability to customize columns and task dependencies lets us create a clear, tailored workflow." - Jeffery Zhou, CEO and Founder of Fig Loans
Interface: "The timeline and calendar views were particularly useful when we had multiple projects running alongside each other, helping everyone stay aligned without a lot of back-and-forth." - Rob Stevenson, Founder of BackupVault
Notifications: “The automation features were especially useful in notifying different people responsible at different steps of the journey while maintaining transparency and accountability with the rest of the team and building a frictionless and trust-based culture.” - Alok Jain, CEO of Reveal
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Ease of Use: It is intuitive and user-friendly, as observed by 95% of users who refer to ease of use.
Functionality: It has a robust suite of features that helps boost efficiency, improve effectiveness and save time, as noted by nearly 100% of users who mention functionality.
Communication: Its inbuilt chat features for messaging members while sharing data and updates eases communication across departments and teams, as stated by nearly 98% of users who refer to communication.
Tracking: Nearly 100% of users who specify tracking said that its project view and analytics help track employees, project completion, overdue deadlines, and spot any risk to meet project allocation goals.
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System Integration: Limited integrations and complex configurations were an issue for reviewers.
Premium Add-Ons: Reviewers noted that advanced features come with a price tag that can be prohibitive for some businesses.
Slow Loading Time: Users reported it takes time to display screens export formats occasionally.
What Users Dislike
Integration: “Despite its many benefits, integrating Smartsheet with other systems posed some challenges. Initially, we experienced issues with data syncing between Smartsheet and our CRM software, leading to discrepancies in our financial reporting. Recognizing this, I allocated specific time for thorough testing before our full implementation, allowing us to identify and resolve any integration issues early on.” - Austin Rulfs, Founder of Zanda Wealth Mortgage Brokers
Learning Curve: “While Smartsheet is powerful, it can feel a bit overwhelming at first. I found that investing time in training sessions helped bridge that gap, making it easier for everyone to adapt and use the tool effectively.” - Russ Johnson, Founder of Linx Legal
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Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
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>Cost: Users mentioned Asana’s paid plans were too expensive for smaller businesses making it difficult to upgrade from the limited free version.
Set-Up: Getting started can be overwhelming with so many customizations and task options. Users said you may need extra time to implement it effectively.
Advanced Features: Reviewers noted some features like AI, advanced project views, resource management and multiple task assignees require expensive plan upgrades.
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Cost: Reviewers noted that advanced features like customized notifications or time tracking required a plan upgrade which could become expensive.
Learning Curve: It takes time to get used to the navigation and features according to users.
Mobile App: Some users said the mobile app doesn’t have all the features available.
What Users Dislike
Complexity: “[monday.com] lacked some flexibility in handling complex, multi-step tasks that needed a lot of customization, which sometimes left us manually tracking those details elsewhere.” - Rob Stevenson, Founder of BackupVault
Time-Based Automations: “Creating an automation to notify a user three days after a certain date, for example, was more complex than it needed to be. We had to set up custom date columns to drive these instead of just being able to calculate it as a part of automation.” - Alok Jain, CEO of Reveal
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Mobile Application: Approximately 92% of users who mentioned mobile applications reported that it is not as responsive as the desktop app and has many downsides.
Notification: Once read, notifications or follow-up requests can get lost and difficult to find, and some notifications are delayed or not notified at all, as noted by 83% of reviewers who specify notification.
Training: Finding tutorial videos or training during the initial set-up has been difficult, as noted by 78% of reviewers who refer to training.
Integration: Around 82% of the reviewers who specified integration said that they wished for more options for software integration such as Jabber, Teams and more.
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Smartsheet is a cloud-based work management platform that helps users streamline and organize processes with a spreadsheet-esque interface, flexible templates, multiple views and team collaboration. Apart from the grid view, you can visualize projects using a Gantt chart, Kanban board, calendar view, card view or timeline view. No-code automations are another note-worthy feature, where you can build from templates or scratch.It streamlines project creation with templates suited to different industries and end goals, so you have a jumping-off point instead of going in blind. Team collaboration is another area where Smartsheet shines, with comments, conversations and file and sheet sharing (even with people outside your organization). It also offers a customizable dashboard view, although I did find some of the chart widgets a little tricky to work, without training.Highlights for me were definitely the familiarity of spreadsheet formatting (but with more views and automations), robust collaboration capabilities and guided explainers throughout the setup. However, user reviews noted limited filters and integrations, lags and expensive add-ons as downsides.Overall, Smartsheet is a great option for teams familiar with spreadsheets but are on the lookout for more visualization and collaboration, along with the budget to spend on advanced features.

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Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

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Asana is a work management platform designed to help users organize and streamline operations with a user-friendly, customizable interface, automation and AI. Key features include the ability to create custom fields, deadlines, and subtasks, utilize various project views like Kanban boards and timelines, and leverage AI for summarizing tasks and drafting workflows. During my test of the software, I liked how easy it was to create a task by email and create project and task summaries using their AI tool.Customization was also a win. I built a task template for my Content Creation project with custom fields, relative due dates, assignees and a bulleted checklist. However, head’s up, adding task templates to existing tasks requires creating a new task with the template and merging it. Hands down, workflow management was one of my favorite parts of testing Asana. Adding in new sections (without having to go to the list view) and creating custom rules for transitions with a little help from their version of prompts was a breeze.Collaboration is another plus, with in-card comments and mentions, an inbox, group and individual messaging in platform and guest accounts with custom permissions for external users.On the downside, if you don’t have access to a free trial of the paid version (like I did), the free version may not be as effective. You won’t be able to access AI features, certain project views and resource management. The setup also isn’t exactly intuitive, and you may need training plus multiple visits to the help center to conceptualize your project and pick the right template.Overall, Asana is a fantastic all-in-one project management solution for users looking for a flexible tool with AI assistance and don’t mind springing for one of the paid plans.

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monday.com is a cloud-based project management platform that caters to a wide range of industries thanks to its customization, user-friendly interface and templates. It allows users to build boards from templates or from scratch and view projects through multiple views like list, calendar, Ganntt and Kanban. During our test, we enjoyed using the platform's pre-built templates and drag-and-drop feature to set up projects and reorganize tasks.Its task management features are stellar. We liked how easy it is to custom groups for tasks, assign them to specific team members, and leverage various communication tools like comments, mentions and board discussions. The updates feature means everyone is on the same page and the view option boosts accountability. On the automation front, we successfully used the built-in automation engine, which comes with both pre-made templates and no-code customization options, to build a custom automation for status changes with little to no difficulty.On the flip side, monday.com may have a slight learning curve for users who aren’t familiar with project management tools. Additionally, some advanced features, such as custom notifications and time tracking, require upgrading to a higher pricing tier, which could become expensive for larger teams.All in all, we thought monday’s intuitive interface, customization options and no-code automations make it a great option for users without a ton of technical expertise and a flexible budget.

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Hive is a user-friendly solution that offers a multitude of features like project planning, file sharing, task management automation, project views, reporting, scheduling and more. Time and project tracking help manage team utilization and resource allocation. Users can converse with individuals or groups and collaborate with clients using integrated tools. Users can organize and prioritize tasks based on color, tags, projects and schedules. Many reviewers noted that its mobile application is a downside and could benefit from an upgrade to its functions. Finding training is difficult; however support teams are responsive with queries and help, especially during initial set-up.

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Top Alternatives in Project Management Software


Airtable

Asana

Basecamp

ClickUp

Jira

LiquidPlanner

MeisterTask

Microsoft Project

monday.com

ProofHub

TeamGantt

Teamwork

Wrike

Zoho Projects

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