Pivotal Tracker vs Paymo

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Our analysts compared Pivotal Tracker vs Paymo based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Pivotal Tracker Software Tool

Product Basics

Pivotal Tracker is a cloud-hosted project planning solution that facilitates real-time communication and collaboration within cross-functional agile teams. Businesses can keep a tab on progress throughout a project’s lifecycle. It helps teams delegate and prioritize tasks, list actionable components and set deadlines. Project status, conversations and workflows are stored at a central location for easy accessibility and defining priorities.

It computes the time required to complete a project or smaller tasks based on previous data. Managers can use this data to estimate delivery time for every project subject to workforce availability and other conditions. It offers an iteration module that helps prioritize project tasks and divide them into manageable subtasks. Project status, everyday tasks and resource availability are displayed on a shared calendar.
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Paymo is an online work management solution that supports resource scheduling, team collaboration, project accounting and time tracking. Managers can create projects, assign tasks to multiple employees, save templates for future use and monitor project progress using different task views like tables, lists, boards and Gantt charts.

Monitor team productivity with its built-in time tracker and accurate timesheets. Organizations can share data as time reports with clients for transparency. Its project accounting capability helps generate automated client invoices, tracks expenses and converts proposals into projects while keeping a check on financials and payments.
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$0 Monthly, Quote-based
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$5.90/User, Monthly, Freemium
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • 360-Degree View: Control projects across the board with complete visibility into their status and progress. Synchronize updated information with team members to reduce reporting time. Generate a history of project developmental progress while highlighting critical aspects that need to be tackled. 
  • Effective Communication: Share documents as well as concerns with team members with clear and effective lines of communication. Deal with customer feedback effectively by providing feasible project delivery timelines. 
  • Real-Time Collaboration: Get access to a virtual environment that fosters conversation and doesn’t need constant refreshing. Get regular updates via email, RSS, Campfire or Twitter. Let developers attach mock-ups that could be turned into working tools. 
  • Integrations: Create a variety of integrations and tools with REST API. Seamlessly integrates with external modules like Slack, Jira, GitHub, Jenkins, Zendesk and others. 
  • iOS Compatibility: Access integrated mobile interface on iOS devices and tackle critical issues on-the-go. Record stories from anywhere and get access to all business aspects in offline mode. 
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  • Manage Projects Efficiently: Divide complex projects into smaller tasks, create task lists, delegate tasks and set milestones. Achieve business goals using ready-to-use templates, task lists, milestone alerts and other measured steps. 
  • Streamline Workflows: Use Kanban boards to improve visibility and streamline workflows. Use pre-built project templates to avoid hassles and save time. Get visibility into project progress through flexible task views. Use Gantt charts to plan and schedule every detail of a project. 
  • Productivity Insights: Monitor employee time and leaves using extensive time-tracking tools. Get detailed team productivity insights through timesheets. Manage workloads and schedule tasks equally to avoid individual employee burnout. 
  • API and Integrations: Use APIs to connect with any open system or integrate using Zapier. Automate workflows by integrating with multiple third-party modules like Slack, GSuite, QuickBooks, Xero and more. 
  • Collaboration: Communicate, plan and manage work from a single place. Prioritize work using a visual burndown, set task dependencies using Gantt charts and view team workload on a resource calendar. Chat with teams in real-time on project updates and notify relevant people. Consolidate client agreements and price quotes in one place while updating email and in-app notifications. 
  • Actionable Insights: Get actionable insights to improve accountability within teams. Monitor task and employee work progress using Gantt charts. Reporting tools provide data on total work time, estimates, invoices and expenses. 
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  • Stories: Use stories to track actionable work items and project progress. Customize stories with categories like features, chores and bugs to construct new features, prevent bugs and restrict technical debts. Gauge a story’s complexity while prioritizing and allocating points by iteration using drag-and-drop functions. 
  • Velocity: Businesses can measure their speed and trajectory using velocity. Find out the pace at which teams are completing stories and gaining points per iteration. Get a realistic picture of project delivery time based on points earned in recent iterations. Encourage a consistent rhythm within teams to meet stringent deadlines. 
  • Workspaces: Set-up an ideal workspace by arranging multiple projects and juggling responsibilities on a single screen. Use the drag-and-drop tool to move stories between projects and find things by searching backlogs. Store all work across teams and projects into the ‘my work’ panel. Have an accessible location that contains all stories to plan future to-do lists. 
  • Analytics: Gauge team performance with broad trends and minute details that illustrate a project’s health. Identify fluctuations and trends to get a reality check of team productivity. Drill down reports to monitor project health closely by iterations, releases, epics and more. Gather requisite data for the teams to detect and remove bottlenecks from the elementary level. 
  • File Sharing and Labels: Enrich stories with presentations, mock-ups and other files from Google Drive or a computer. Organize stories with searchable labels for a more visible workflow. 
  • Notifications: Stay updated by configuring message notifications on desktop or mobile. Users can involve people in conversations with mentions and follow stories they like. 
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  • Task Management: Use the Kanban module to organize activities, tasks, task lists, milestones and due dates. See full task views with details by switching to an advanced task view. Track, schedule and modify activities in real time using Gantt charts. Leave comments on tasks while discussing project updates with co-workers. 
  • Time Tracking: Monitor employee hours while in the office or on-the-go using desktop and mobile apps. Add, edit and view timesheet entries with few clicks. Use s stopwatch to record time spent on projects or browsers. 
  • Timesheet Reporting: Measure time spent on each task and project. Keep clients updated via static and live reports. Personalize reports by choosing from over 20 parameters. Display reports as bar charts or pie charts apart from the text version. 
  • Team Scheduling: Use a visual timeline to find underbooked employees and those available for work. Switch views to display all team and project bookings on a single screen. Convert ghost bookings that show up into real bookings. Save time and money using the built-in leave management tool. 
  • Invoicing: Send estimates prepared according to project plans for client approval. Create invoices manually in different languages or convert timesheets into invoices. Track project expenses and add them to invoices. Create invoices and receive payments using the payment gateway. 
  • Leave Management:  Set public holidays for the entire company in a few clicks. Get an overview of the total and remaining paid and unpaid leaves using the leave widget. Avoid team conflicts by signaling out-of-office time in advance in the team scheduler. Let employees apply for different types of leaves. 
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Product Ranking

#15

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Project Management Software

#57

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Project Management Software

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User Sentiment Summary

Great User Sentiment 565 reviews
Excellent User Sentiment 1093 reviews
85%
of users recommend this product

Pivotal Tracker has a 'great' User Satisfaction Rating of 85% when considering 565 user reviews from 6 recognized software review sites.

93%
of users recommend this product

Paymo has a 'excellent' User Satisfaction Rating of 93% when considering 1093 user reviews from 4 recognized software review sites.

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Awards

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Paymo stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Interface: Pivotal Tracker's straightforward design makes it easy to learn and navigate, even for those new to project management tools. Users appreciate the intuitive layout and lack of unnecessary complexity.
Effective Prioritization: The platform's emphasis on prioritizing tasks helps teams focus on the most important work first. Users find the ranking and backlog management features particularly useful for maintaining project clarity.
Collaboration Features: Pivotal Tracker facilitates team communication and collaboration through features like shared workspaces, comments, and @mentions. This helps keep everyone on the same page and promotes efficient teamwork.
Iteration Planning: The software's iterative approach to project management allows teams to break down large projects into manageable chunks. Users find this helpful for setting realistic goals and tracking progress over time.
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Time Management: Paymo provides tools for tracking time spent on tasks and projects, which can be helpful for individuals and teams to manage their time effectively and ensure that projects are completed on time and within budget.
Project Planning: Paymo offers features for planning and managing projects, such as creating project plans, assigning tasks, and setting deadlines. This can help teams stay organized and on track.
Team Collaboration: Paymo includes features that facilitate team collaboration, such as the ability to share files, communicate with team members, and track project progress. This can help teams work together more effectively and efficiently.
Client Management: Paymo provides tools for managing client relationships, such as creating invoices, tracking payments, and communicating with clients. This can help businesses streamline their client management processes.
Reporting: Paymo offers reporting features that allow users to track project progress, team performance, and other key metrics. This information can be used to make informed decisions about project management and resource allocation.
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Limited Project Views: Pivotal Tracker's singular view can feel restrictive for teams accustomed to Kanban boards or Gantt charts, potentially hindering workflow visualization.
Estimation Challenges: The platform's story point estimation system, while promoting relative sizing, can be confusing for new users and may require additional training for accurate implementation.
Collaboration Constraints: The absence of real-time collaborative editing features can lead to version control issues and communication challenges, especially for distributed teams.
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Limited Free Plan: The free plan only allows for one user, making it unsuitable for even small teams.
No Dependencies: Users cannot establish task dependencies, which is a crucial feature for project planning and execution.
Mobile App Shortcomings: The mobile app lacks essential features, such as the ability to log time or expenses, limiting its usefulness for teams on the go.
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Pivotal Tracker shines as a project management tool built for Agile development teams, especially those using Scrum. Its strength lies in its intuitive interface and features tailored to Agile methodologies, like user story mapping and sprint planning. Users appreciate its simplicity and ease of use, making it a breeze to get started and manage projects without a steep learning curve. The platform's real-time collaboration features keep everyone on the same page, fostering transparency and efficient communication within teams. However, some users find Pivotal Tracker's simplicity limiting for complex projects that require extensive customization or advanced reporting capabilities. Additionally, while it integrates with popular tools like GitHub and Slack, the range of integrations might not be as extensive as some competitors like Jira or Asana. Pivotal Tracker's core strength is its laser focus on Agile principles, making it ideal for software development teams or organizations that heavily rely on Agile methodologies. Its user-friendly interface and collaborative features streamline sprint planning, backlog management, and progress tracking, ultimately boosting team productivity and project delivery. However, for teams with complex project needs or those seeking a broader range of features and integrations, exploring alternatives like Jira or Asana might be worthwhile.

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Paymo is a project management software that helps teams stay organized and on track. It offers a variety of features, including task management, project planning, resource management, and collaboration tools. Paymo has been praised by users for its ease of use, flexibility, and affordability. It is also highly customizable, so teams can tailor it to their specific needs. Paymo's time tracking feature is particularly well-regarded, as it allows users to easily track the time they spend on different tasks and projects. This information can then be used to generate invoices, track productivity, and make better decisions about how to allocate resources. However, some users have complained that Paymo can be difficult to learn, and that it lacks some of the features offered by more expensive project management software, such as advanced reporting and analytics. Additionally, some users have reported experiencing glitches with the sign-up process. Overall, Paymo is a solid choice for small and medium-sized businesses that are looking for a project management software that is easy to use and affordable. It is particularly well-suited for businesses that need to track time and expenses, as well as those that need to collaborate on projects with team members. However, businesses that need more advanced features may want to consider other options.

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