Jira vs Teamwork

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Our analysts compared Jira vs Teamwork based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Jira Software Tool
Teamwork Software Tool

Product Basics

Jira is an all-in-one solution suite that helps organizations manage projects with agile methodologies, customization and collaboration. It helps teams track, plan and release projects and supports Kanban, Scrum or hybrid workflows. Managers can plan and prioritize their team’s assignments in a fully-visible environment that tracks performance as progress is made.

It’s supported by over 3,000 modules that can be customized to enhance user experience. It’s accessible via internet-connected mobile devices and helps manage projects on-the-go. It integrates with tools like Azure, GitHub and Bamboo while remaining scalable for operations of any size.

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Teamwork is a visual solution that helps businesses plan, manage, collaborate and accomplish projects of any size. It allows teams to view the full scope of a single project or a portfolio of projects while monitoring individual project components. Capabilities range from Gantt charts and task management to team collaboration and dashboards.

It is suitable for the needs of professional services, marketing, support and product teams. Data replication in real time provides continuous backups. It also comes equipped with robust security. Organizations can set complex passwords, and some plans support two-factor authentication and single sign-on (SSO).
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$10/User, Monthly
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Tailored to your specific needs
$10/User, Monthly, Freemium
Get a free price quote
Tailored to your specific needs
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Use Agile Project Management: Adopt the best of agile methodologies with a platform designed to optimize Kanban and Scrum boards along with mixed methodologies of your own. While their agile boards shine, we also liked that you’re not strictly bound by, say, using only Scrums with a board view and can use lists and custom fields to manage any type of project really, not just bug tracking or product development.
  • Optimize Sprint Planning: Race to the finish line one issue at a time with the Scrum feature. Set up sprints across projects with automations, custom boards and stories. Check out our dummy sprint below, but TLDR: we appreciated the drag-and-drop functionality to build sprints, advance sprint planning and the sprint report.
  • Build Custom Workspaces with Programming: Make your workspace fit the specific needs of teams and projects by adapting templates, building automations and modifying issues with code and logic-based modifications. It was quite simple to set up basic projects and create automations with our limited tech expertise even with some programming language thrown in here and there, but a full-fledged coder could really shine.
  • Customize Pre-Built Templates: Create projects suited to the task at hand (pardon the pun) with dozens of pre-built templates ranging from recruitment to customer service to web design and grant management. We checked out the different statuses for multiple templates and enjoyed how simple it was to customize issue types, workflows and automations when you’re not working from scratch.
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  • Simplify Collaboration: Streamline communication and keep conversations in context with messaging features. Access permissions and determine visibility and access levels for every user. Share content via Notebooks while configuring tasks and notebook notifications. 
  • View the Big Picture: Manage a portfolio of projects and keep everything on track. Centralize critical information on a single board for a complete view of all vital details. Configure data to display on the project board and filter which projects appear. Set up automatic triggers for updating various fields and streamlining workflows. 
  • Find Information Easily:  Use tags and filters to quickly access important data. Apply tags to various items and use a color scheme to keep track of different tags. Use filters to narrow down searches to specific elements such as comments, active tasks, project health statuses and more. 
  • Import Data from Other PM Solutions: Transfer data from other modules like Asana, Wrike, Basecamp and Trello. Select users, projects and details to import. 
  • Plan Effectively: Get a comprehensive snapshot of a project using Gantt charts and a calendar. Gain 360-degree visibility into milestones, tasks, deadlines, events and other project components so you can plan each phase accordingly and identify potential bottlenecks. 
  • Manage Projects for Free: Get free usage for up to five years with 100 MB file space, two active projects, subtasks, color themes, limited boards, time tracking and basic functionality. Invite an unlimited number of collaborators. 
  • Enhance Productivity: View each employee’s workload based on projects, tasks, estimated time, completed time and more. Drill deeper by looking at total, active and completed tasks. Distribute workloads evenly among team members. 
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  • Agile Boards: Manage your tasks, or issues using Scrum and Kanban boards with custom statuses, fields and transitions. Create new issues using the button below each status. You can view projects using a list, board or timeline view.
  • Reports and Insights: Get insights into where your team is at throughout every stage of the project by generating custom reports like the average age report, created vs. resolved issues report and sprint report. Manage workloads with the time tracking report, user workload report and version workload report. Use the summary view to monitor activity, status overview, priority breakdown and related projects.
  • Collaboration Features: Communicate with team members and assignees directly on the issue card with comments and mentions. Attach files, view card activity and add descriptions for additional instructions. Integrate with Outlook, Slack and other communication tools.
  • Custom Automations: Build custom automation rules by setting a trigger with the option to add an action, a condition or a branch. Get a helping hand by searching for triggers related to what you want to automate and selecting recommended actions and conditions.
  • Sprint Management: Use the Scrum option to run sprints. Fill in project details like name, duration and scope and add tasks and drag and drop them to your sprint using the backlog. Complete your sprints and auto-add pending tasks to the backlog or to a new sprint and run a sprint report for insights.
  • Task Management: Manage tasks by creating customizable issue cards under each status or by importing issues from CSV files. Add assignees, due dates, time tracking, comments, descriptions, teams, labels, status and priority to issues. Move tasks from status to status using transitions and workflow automation.
  • Customizable Workflows: Create custom workflows for your tasks and subtasks by going to project settings and clicking on issue types. Set statuses based on the type of task you’re completing or from the project template you select. Automate actions by setting rules for transitions from one status to another.
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  • Boards: Organize tasks and create workflows that fit with Scrum and Kanban methodologies or your team’s unique processes. Configure column details, set up notifications that trigger with certain actions, set a color for each column, collapse columns and more. Move tasks between columns with simple drag and drop. 
  • Teamwork Timer: Accurately track time spent on projects. Track time automatically; and pause when a computer goes idle and resume when active. Edit the time log to ensure accuracy. Import tasks or add new timers for comprehensive tracking.nbsp;
  • Dashboards: Get a real-time stream of project updates and notes. Get easy access to data like late tasks, events and milestones. Track project metrics by building dashboards for individual KPIs, including top risks, tasks, logged time (billed vs. unbilled), milestones and more. Position the panel layout with drag-and-drop functionality. 
  • Integrations: Integrate with over 45 popular modules to allow teams to work with their favorite applications. Connect with G Suite programs, Slack, QuickBooks, Zendesk, HubSpot, Dropbox and more. Plug in Zapier to access over 1500 additional applications. 
  • Mobile Apps: Work from anywhere with mobile apps for iOS and Android devices. Desktop apps work with macOS and Windows too. 
  • Risk Register: Minimize potential risks by recording and tracking events that may jeopardize a project. Set probability, impact, status and impact areas for every risk. Include notes on how to mitigate risks. Export the risk register as a PDF or Excel spreadsheet. 
  • Task Management: Create tasks and subtasks that can be assigned to multiple users. Prepare task dependencies, track task history for reporting purposes, add dates, leave comments and more. 
  • Templates: Create reusable templates for a number of different use cases. Include task lists, full projects, default categories, welcome emails for new members, default board columns and default user permissions. Choose items to include in the new project while copying like invoices, time logs, milestones, tasks and more. 
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Product Ranking

#3

among all
Project Management Software

#20

among all
Project Management Software

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Analyst Rating Summary

76
79
86
86
90
67
75
38
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Platform Security
Dashboards and Reporting
Customizations
Task Management
Time Tracking and Management
Team Collaboration
Task Management
Customizations
Integrations and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Jira
Teamwork
+ Add Product + Add Product
Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 86 90 75 64 78 63 85 77 54 86 67 38 79 69 56 87 88 94 0 25 50 75 100
86%
0%
14%
86%
0%
14%
80%
0%
20%
60%
0%
40%
57%
0%
43%
29%
0%
71%
46%
21%
33%
75%
4%
21%
67%
8%
25%
58%
8%
34%
43%
0%
57%
43%
14%
43%
75%
17%
8%
83%
0%
17%
58%
17%
25%
83%
8%
9%
29%
29%
42%
86%
14%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

61%
0%
39%
72%
0%
28%
88%
0%
12%
88%
0%
12%

User Sentiment Summary

Great User Sentiment 26427 reviews
Great User Sentiment 2055 reviews
87%
of users recommend this product

Jira has a 'great' User Satisfaction Rating of 87% when considering 26427 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Teamwork has a 'great' User Satisfaction Rating of 89% when considering 2055 user reviews from 5 recognized software review sites.

5.0 (32)
4.5 (14)
4.3 (5956)
4.4 (951)
4.4 (14556)
4.5 (699)
4.4 (2528)
4.7 (188)
4.1 (3355)
4.4 (203)

Synopsis of User Ratings and Reviews

Functionality: Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve.
Collaborative: The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers.
Integrations: Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes.
What Users Like
Customization: “We were able to tailor the workflow to fit our specific needs, which greatly enhanced our efficiency. For instance, we created custom issue types that aligned with our unique project phases, making it easier for team members to understand their tasks at a glance.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
Project Visualization: “[Jira’s robust roadmapping and dependency tracking capabilities are] invaluable for coordinating multiple product launches. Also, the premium version's Advanced Roadmaps feature lets us visualize our entire product pipeline so that's from sourcing to launch, but you've got to invest time in learning the system, and I think for smaller operations, it might be overkill.” - Dennis Sanders, Founder and CEO of Burning Daily
Task Management: “Jira has given us the structure to break down our complex workflows into clear, manageable steps, which was exactly what we needed as we expanded our customer base. With Jira, we can create specific 'boards' for each client’s SEO campaign, where every task is detailed and assigned to the right team member. Each board has phases, like keyword research, content writing, and on-page optimization, with clear deadlines. Having this setup has helped us catch any bottlenecks early. If the content team takes longer to deliver, for instance, we can adjust the timeline for the next steps right away instead of rushing it.” - Mushfiq Sarker, CEO of LaGrande Marketing
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Functionality: Teamwork standardizes operations, offers an overview of a company’s performance and is suitable to manage small and large projects, as reported by nearly 89% of the users who mentioned the product's functionality.
Collaborative: Approximately 80% of users who talked about collaboration noted that the system streamlines team collaboration with tabs to add messages, notes, links and comments for each project.
Time-Tracking: Teamwork’s built-in time logging makes billing easier; it monitors project status, time spent on each project and keeps tabs on individual contributors, as reported by 90% of reviewers who referred to time-tracking.
Reporting: The system offers powerful reporting tools with graphical representations and identifies high and low-performing employees, which helps companies support them, as reported by nearly 84% of reviewers who referred to reporting.
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Lags: Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets.
Learning Curve: Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users.
Administration: Users mentioned that the system is difficult to administer, and its back-end is hard to manage.
What Users Dislike
Slow Loading Time: “Its interface moves like molasses.” - Dennis Sanders, Founder and CEO of Burning Daily
Learning Curve: “We had some initial challenges with team members who were not familiar with the platform, which required additional training sessions to ensure everyone was on the same page. However, once they became accustomed to the interface, the benefits outweighed the initial hurdles.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
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Non-Intuitive: Nearly 77% of reviewers who mentioned usability noted that the system is not intuitive or easy to navigate and requires a steep learning curve and training to understand its capabilities.
Customization: Teamwork doesn’t offer many customization options, custom templates are difficult to locate and menu changes for every function, reported nearly 86% of users who mentioned customizations.
Integrations: The system doesn’t integrate seamlessly with third-party modules, and features like integration with external financial applications are not offered in the free version, as reported by nearly 84% of users who mentioned system integration.
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Jira is an agile-based project management platform that caters to a vast range of industries thanks to its all-in-one functionality, customization and flexibility. It allows users to fully customize workflows, issue types, fields and automations.After watching a few tutorials, I personally found it quite simple to create my own projects using the templates and modifying it to meet my needs. Although some of the automation actions and issues have some programming language involved, it’s not a huge roadblock and I created and tested multiple automations successfully.Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking and custom fields. It offered comprehensive (but not overly advanced) reports and a helpful summary dashboard.Sprints were intuitive and easy to execute, and I especially appreciated the drag-and-drop feature for planning. Some users mentioned a learning curve, and I would agree, as I relied on videos to guide me through some parts of the setup lest this test take weeks not days.Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials.

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Teamwork has carved out a niche for itself in the project management software market, attracting a loyal following of users who appreciate its balance of user-friendliness and robust functionality. Reviews highlight Teamwork's intuitive interface and ease of use as major advantages, making it accessible to teams with varying levels of technical expertise. This ease of use is often contrasted with the steeper learning curves associated with competitors like Asana and Monday.com, where the abundance of features can initially overwhelm new users. Teamwork's emphasis on client work management also sets it apart, with features like time tracking, budgeting, and resource allocation directly addressing the needs of client-facing teams. This focus on client work is a key differentiator from more general project management tools like Trello or Basecamp, which may require additional integrations or workarounds to achieve the same level of client management functionality. While Teamwork receives praise for its core feature set, some users note that it may lack the depth of advanced features found in some competing platforms. For example, while Teamwork offers basic reporting capabilities, it may not provide the same level of customization and in-depth analytics as tools like Zoho Projects or Wrike. Similarly, Teamwork's resource management features, while helpful, may not be as comprehensive as those offered by dedicated resource management solutions. Despite these limitations, Teamwork's strengths in ease of use, client work management, and value for money make it a compelling choice for small to medium-sized businesses, particularly those in client service industries such as marketing, consulting, and design. Its intuitive interface and focus on client-centric features enable teams to efficiently manage projects, collaborate effectively, and deliver exceptional client experiences.

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Screenshots

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