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Jira vs Scoro

Last Updated: November 18th, 2024

Our analysts compared Jira vs Scoro based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Jira is an all-in-one solution suite that helps organizations manage projects with agile methodologies, customization and collaboration. It helps teams track, plan and release projects and supports Kanban, Scrum or hybrid workflows. Managers can plan and prioritize their team’s assignments in a fully-visible environment that tracks performance as progress is made.

It’s supported by over 3,000 modules that can be customized to enhance user experience. It’s accessible via internet-connected mobile devices and helps manage projects on-the-go. It integrates with tools like Azure, GitHub and Bamboo while remaining scalable for operations of any size.

Scoro is a cloud-based system for small to mid-sized businesses that is available as a mobile app. It manages projects, clients, invoices and tracks business results. It has budgeting and forecasting capabilities. Its security is handled on many levels and allows different user groups to access rights. It improves speed and delivery

It is customizable and can integrate with other applications. It integrates with modules like Toggl, Slack, Asana, Jira, QuickBooks Online, Xero Accounting, Microsoft Dynamics Salesforce, WooCommerce and more. It also integrates with file management modules like Dropbox, FTP and Google Docs, support modules like Zendesk and Freshdesk and payment gateways like Stripe and PayPal. Users can also create their own integrations and submit them to the marketplace.

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$26 Monthly

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Tailored to your specific needs

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Product Insights

Use Agile Project Management: Adopt the best of agile methodologies with a platform designed to optimize Kanban and Scrum boards along with mixed methodologies of your own. While their agile boards shine, we also liked that you’re not strictly bound by, say, using only Scrums with a board view and can use lists and custom fields to manage any type of project really, not just bug tracking or product development.
Optimize Sprint Planning: Race to the finish line one issue at a time with the Scrum feature. Set up sprints across projects with automations, custom boards and stories. Check out our dummy sprint below, but TLDR: we appreciated the drag-and-drop functionality to build sprints, advance sprint planning and the sprint report.
Build Custom Workspaces with Programming: Make your workspace fit the specific needs of teams and projects by adapting templates, building automations and modifying issues with code and logic-based modifications. It was quite simple to set up basic projects and create automations with our limited tech expertise even with some programming language thrown in here and there, but a full-fledged coder could really shine.
Customize Pre-Built Templates: Create projects suited to the task at hand (pardon the pun) with dozens of pre-built templates ranging from recruitment to customer service to web design and grant management. We checked out the different statuses for multiple templates and enjoyed how simple it was to customize issue types, workflows and automations when you’re not working from scratch.

Customization: Set permissions for individual users, select PDF templates for invoices, create custom reports and views and add custom fields to almost any feature.
Mobility: Available as a mobile app for Apple or Android smartphones, it enables easy access and notifications.
Integration: Has many integration options and syncs with users’ current calendar application. Connect Scoro with file storage, sync financial information with accounting software and more.
Visibility: Reports and dashboards provide insights for an overall view of the business. Keeps related responsibilities together on one page and lets users manage budgets and project portfolios from one dashboard.
Improve Efficiency: Automates routine tasks like creating invoices and converting quotes into purchase orders. Leverages automation to reduce errors and free up employees for more important tasks.

Agile Boards: Manage your tasks, or issues using Scrum and Kanban boards with custom statuses, fields and transitions. Create new issues using the button below each status. You can view projects using a list, board or timeline view.
Reports and Insights: Get insights into where your team is at throughout every stage of the project by generating custom reports like the average age report, created vs. resolved issues report and sprint report. Manage workloads with the time tracking report, user workload report and version workload report. Use the summary view to monitor activity, status overview, priority breakdown and related projects.
Collaboration Features: Communicate with team members and assignees directly on the issue card with comments and mentions. Attach files, view card activity and add descriptions for additional instructions. Integrate with Outlook, Slack and other communication tools.
Custom Automations: Build custom automation rules by setting a trigger with the option to add an action, a condition or a branch. Get a helping hand by searching for triggers related to what you want to automate and selecting recommended actions and conditions.
Sprint Management: Use the Scrum option to run sprints. Fill in project details like name, duration and scope and add tasks and drag and drop them to your sprint using the backlog. Complete your sprints and auto-add pending tasks to the backlog or to a new sprint and run a sprint report for insights.
Task Management: Manage tasks by creating customizable issue cards under each status or by importing issues from CSV files. Add assignees, due dates, time tracking, comments, descriptions, teams, labels, status and priority to issues. Move tasks from status to status using transitions and workflow automation.
Customizable Workflows: Create custom workflows for your tasks and subtasks by going to project settings and clicking on issue types. Set statuses based on the type of task you’re completing or from the project template you select. Automate actions by setting rules for transitions from one status to another.

Project Management: Manage budgets, a project portfolio and planned tasks from one central page. Allocate billable and non-billable work and stay aware of the team’s progress in real time.
Work Scheduling and Tracking: Has a planner that provides a visual overview of deadlines, individual employees’ workload, open slots and potential over-bookings. Link projects and events with a shared team calendar. Manage tasks by priorities, deadlines, statuses and projects using task lists.
Financial Management: Automate invoice reminders, send invoices as PDF files and keep track of purchases and costs with financial management features. Advanced capabilities include forecasting, budget scenario comparison and the option to set multi-currency custom rates based on team members, clients or projects.
Customer Relationship Management: Manage customers with an intuitive contact list. View communication history, invoices, projects, quotes, orders and contact information on one page. Search, sort or filter contacts based on location, latest activity and more.
Quoting and Sales: Compiles quotes, sends them as PDFs and converts them into purchase orders. Provides an overview of the sales funnel.
Reporting and Dashboard: The dashboard displays real-time company data like KPIs, actionable items and conversions. Generates financial reports and displays what the team is spending time on, missed deadlines and unassigned tasks.

Product Ranking

#3

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#105

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Analyst Rating Summary

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User Sentiment Summary

87%

of users recommend this product

Jira has a 'great' User Satisfaction Rating of 87% when considering 26427 user reviews from 5 recognized software review sites.

92%

of users recommend this product

Scoro has a 'excellent' User Satisfaction Rating of 92% when considering 671 user reviews from 5 recognized software review sites.

5.0 (32)

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4.3 (5956)

4.5 (161)

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4.63 (178)

4.4 (14556)

4.6 (138)

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4.6 (192)

4.4 (2528)

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4.1 (3355)

2.1 (2)

Awards

Synopsis of User Ratings and Reviews

Functionality: Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve.

Collaborative: The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers.

Integrations: Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes.

What Users Like

Customization: “We were able to tailor the workflow to fit our specific needs, which greatly enhanced our efficiency. For instance, we created custom issue types that aligned with our unique project phases, making it easier for team members to understand their tasks at a glance.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx

Project Visualization: “[Jira’s robust roadmapping and dependency tracking capabilities are] invaluable for coordinating multiple product launches. Also, the premium version's Advanced Roadmaps feature lets us visualize our entire product pipeline so that's from sourcing to launch, but you've got to invest time in learning the system, and I think for smaller operations, it might be overkill.” - Dennis Sanders, Founder and CEO of Burning Daily

Task Management: “Jira has given us the structure to break down our complex workflows into clear, manageable steps, which was exactly what we needed as we expanded our customer base. With Jira, we can create specific 'boards' for each client’s SEO campaign, where every task is detailed and assigned to the right team member. Each board has phases, like keyword research, content writing, and on-page optimization, with clear deadlines. Having this setup has helped us catch any bottlenecks early. If the content team takes longer to deliver, for instance, we can adjust the timeline for the next steps right away instead of rushing it.” - Mushfiq Sarker, CEO of LaGrande Marketing

User Friendly: The system is easy to use and intuitive, as noted by approximately 96% of users who mention the system’s usability.

Interface: Nearly 73% of the users that mention the interface think it is quite intuitive and easy to navigate.

Control Center: Approximately 81% of the users reviewed think that the Control Center’s many features are useful and increase efficiency.

Timesheet Tracking: About 54% of users who mention time-sheet tracking find it helpful for organization and work tracking.

Lags: Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets.

Learning Curve: Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users.

Administration: Users mentioned that the system is difficult to administer, and its back-end is hard to manage.

What Users Dislike

Slow Loading Time: “Its interface moves like molasses.” - Dennis Sanders, Founder and CEO of Burning Daily

Learning Curve: “We had some initial challenges with team members who were not familiar with the platform, which required additional training sessions to ensure everyone was on the same page. However, once they became accustomed to the interface, the benefits outweighed the initial hurdles.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx

Cost: Nearly 100% of users who mentioned cost reported that Asana’s premium offerings were too expensive for smaller businesses or as prohibitive.

Integrations: Available integrations are not seamless, as reported by 64% of reviewers who mention integrations.

Mobile App: Almost 100% of the users who mention the mobile app think it is difficult to use and does not add value. They prefer the web version of the software.

Reporting: Nearly 55% of the users who mention the reporting feature don’t find it useful. It does not offer Gantt charts.

Jira is an agile-based project management platform that caters to a vast range of industries thanks to its all-in-one functionality, customization and flexibility. It allows users to fully customize workflows, issue types, fields and automations.After watching a few tutorials, I personally found it quite simple to create my own projects using the templates and modifying it to meet my needs. Although some of the automation actions and issues have some programming language involved, it’s not a huge roadblock and I created and tested multiple automations successfully.Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking and custom fields. It offered comprehensive (but not overly advanced) reports and a helpful summary dashboard.Sprints were intuitive and easy to execute, and I especially appreciated the drag-and-drop feature for planning. Some users mentioned a learning curve, and I would agree, as I relied on videos to guide me through some parts of the setup lest this test take weeks not days.Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials.

Scoro comes equipped with a control center that allows users to create, transfer and assign tasks. It also generates alerts automatically from the calendar. It is user-friendly, and the interface is intuitive. Its advertising management tool is also quite helpful. Many users find the cost prohibitive, and it does not support Gantt charts. Integrations with Outlook and QuickBooks aren't smooth.

Screenshots

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FAQ

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