Jira vs ProofHub

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Our analysts compared Jira vs ProofHub based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Jira Software Tool

Product Basics

Jira is an all-in-one solution suite that helps organizations manage projects with agile methodologies, customization and collaboration. It helps teams track, plan and release projects and supports Kanban, Scrum or hybrid workflows. Managers can plan and prioritize their team’s assignments in a fully-visible environment that tracks performance as progress is made.

It’s supported by over 3,000 modules that can be customized to enhance user experience. It’s accessible via internet-connected mobile devices and helps manage projects on-the-go. It integrates with tools like Azure, GitHub and Bamboo while remaining scalable for operations of any size.

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ProofHub is a cloud-based solution that helps manage, collaborate and discuss work with clients and team members at a central location. It helps managers prepare notes and to-do lists, discuss plans and lay down daily tasks, calendar milestones and Gantt charts. Project requirements and deadlines can be drilled down for team members by sharing files, notes, timesheets and schedules.

Its reporting engine generates customized reports for managers to monitor project progress and resource utilization. Its proofing tool eliminates shuffling back and forth between files and emails by allowing stakeholders to discuss and finalize documents in a single window. Its centralized workspace streamlines review processes and allows content collaborations. It includes modules for time tracking and resource planning.
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$10/User, Monthly
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Tailored to your specific needs
$45 Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Use Agile Project Management: Adopt the best of agile methodologies with a platform designed to optimize Kanban and Scrum boards along with mixed methodologies of your own. While their agile boards shine, we also liked that you’re not strictly bound by, say, using only Scrums with a board view and can use lists and custom fields to manage any type of project really, not just bug tracking or product development.
  • Optimize Sprint Planning: Race to the finish line one issue at a time with the Scrum feature. Set up sprints across projects with automations, custom boards and stories. Check out our dummy sprint below, but TLDR: we appreciated the drag-and-drop functionality to build sprints, advance sprint planning and the sprint report.
  • Build Custom Workspaces with Programming: Make your workspace fit the specific needs of teams and projects by adapting templates, building automations and modifying issues with code and logic-based modifications. It was quite simple to set up basic projects and create automations with our limited tech expertise even with some programming language thrown in here and there, but a full-fledged coder could really shine.
  • Customize Pre-Built Templates: Create projects suited to the task at hand (pardon the pun) with dozens of pre-built templates ranging from recruitment to customer service to web design and grant management. We checked out the different statuses for multiple templates and enjoyed how simple it was to customize issue types, workflows and automations when you’re not working from scratch.
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  • Optimize Onboarding and Training: Take advantage of a user-friendly interface and limited complicated jargon or code to increase adoption. Hover over pop-ups to learn more about tips to improve your set up and visit the knowledge base to read articles and watch tutorials. We liked that the onboarding screens help you set up your first project and virtually walk you through project creation.
  • Speed Up Approval Processes: Use in-file comments to approve proofs and mark-up tools to highlight parts that you’d like changed or fixed along with file versions. Set up a custom field for approval status and a custom workflow for approvals. We experimented with the proofing tools and found it easy to add comments and keep track of the activity in the file.
  • Create Custom Workflows: Set your own workflows by creating a custom workflow or template you can associate with projects. Modify or add workflows by selecting the manage workflow button at the bottom of the workflow icon. We set up two different workflows without much fuss and are happy to report we could change workflows once the project was already created and in motion.
  • Pay a Flat Fee: Say goodbye to per user, per month subscription pricing. Pay a flat fee depending on the plan you choose and you can theoretically sign up an unlimited number of users.
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  • Agile Boards: Manage your tasks, or issues using Scrum and Kanban boards with custom statuses, fields and transitions. Create new issues using the button below each status. You can view projects using a list, board or timeline view.
  • Reports and Insights: Get insights into where your team is at throughout every stage of the project by generating custom reports like the average age report, created vs. resolved issues report and sprint report. Manage workloads with the time tracking report, user workload report and version workload report. Use the summary view to monitor activity, status overview, priority breakdown and related projects.
  • Collaboration Features: Communicate with team members and assignees directly on the issue card with comments and mentions. Attach files, view card activity and add descriptions for additional instructions. Integrate with Outlook, Slack and other communication tools.
  • Custom Automations: Build custom automation rules by setting a trigger with the option to add an action, a condition or a branch. Get a helping hand by searching for triggers related to what you want to automate and selecting recommended actions and conditions.
  • Sprint Management: Use the Scrum option to run sprints. Fill in project details like name, duration and scope and add tasks and drag and drop them to your sprint using the backlog. Complete your sprints and auto-add pending tasks to the backlog or to a new sprint and run a sprint report for insights.
  • Task Management: Manage tasks by creating customizable issue cards under each status or by importing issues from CSV files. Add assignees, due dates, time tracking, comments, descriptions, teams, labels, status and priority to issues. Move tasks from status to status using transitions and workflow automation.
  • Customizable Workflows: Create custom workflows for your tasks and subtasks by going to project settings and clicking on issue types. Set statuses based on the type of task you’re completing or from the project template you select. Automate actions by setting rules for transitions from one status to another.
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  • Task Management: Start creating tasks using the basic template during onboarding that you can modify to fit your workflow by adding subtasks, custom statuses, fields and color-coding. Assign tasks to users, track time, add timelines using start and end dates and elaborate on tasks using descriptions, comments and files. Create recurring tasks to automate due dates and reminders.
  • Multiple Views: Visualize projects in the format you’re comfortable with, by toggling between the standard list view and Kanban board and filtering tasks by stages, status, assignee, label or date. Use the Gantt chart to filter based on date, find the critical path and set and show the baseline. Keep tasks, events and milestones on track using the calendar view.
  • Team Collaboration: Communicate with your team using discussions and create topics, kinda like channels, that are open to all or private to certain teams or members. Share files and proofs, and get approvals without ping-pong rally emails. Chat in real time with team members using the built-in messaging tool for private and group chats and save important messages. Send announcements on the dashboard for deadlines, personal milestones and wins.
  • Time Tracking: Improve time management by tracking time directly on your cards and adding an estimated time to compare actual versus projected times and make more accurate estimates in the future. Monitor team performance using timesheets with every single time entry in the Everything tab.
  • Dashboard and Reports: Use the Me tab as a personalized dashboard with your agenda, shortcuts, tasks, tracked time, notes and announcements. Visualize project performance with the project report dashboard. Identify inefficiencies, resource utilization and project progress with reports about time and tasks, resources, project progress snapshots, milestones and burn-up charts. Identify projects that are not on track through ‘slipping reports.’ Use data to analyze tasks, resources utilized, time logged and project completion roadmap.
  • Workflows: Streamline project creation by creating your own templates from scratch. Add time frames, enable custom fields like time tracking and set up a personalized workflow that you can add to other projects.
  • Proofing: Make feedback seamless using the proofing tool. Get real-time feedback on proofs by adding comments directly into your PNG, PDF and JPEG files and highlighting issues with mark-up tools. Allow users to reply to comments and view comments as a thread after revisions.
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Product Ranking

#3

among all
Project Management Software

#82

among all
Project Management Software

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Analyst Rating Summary

76
74
86
86
90
100
75
56
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Platform Security
Dashboards and Reporting
Customizations
Task Management
Dashboards and Reporting
Customizations
Team Collaboration

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Jira
ProofHub
+ Add Product + Add Product
Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 86 90 75 64 78 63 85 77 54 86 100 56 78 77 24 82 86 71 0 25 50 75 100
86%
0%
14%
86%
0%
14%
80%
0%
20%
100%
0%
0%
57%
0%
43%
43%
0%
57%
46%
21%
33%
71%
4%
25%
67%
8%
25%
75%
0%
25%
43%
0%
57%
14%
0%
86%
75%
17%
8%
75%
8%
17%
58%
17%
25%
83%
0%
17%
29%
29%
42%
71%
0%
29%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

61%
0%
39%
61%
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39%
88%
0%
12%
75%
0%
25%

User Sentiment Summary

Great User Sentiment 26427 reviews
Excellent User Sentiment 243 reviews
87%
of users recommend this product

Jira has a 'great' User Satisfaction Rating of 87% when considering 26427 user reviews from 5 recognized software review sites.

92%
of users recommend this product

ProofHub has a 'excellent' User Satisfaction Rating of 92% when considering 243 user reviews from 4 recognized software review sites.

5.0 (32)
4.6 (23)
4.3 (5956)
4.6 (99)
4.4 (14556)
n/a
n/a
4.6 (103)
4.4 (2528)
n/a
4.1 (3355)
4.7 (18)

Awards

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SelectHub research analysts have evaluated ProofHub and concluded it earns best-in-class honors for Dashboards and Reporting. ProofHub stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Dashboards and Reporting Award

Synopsis of User Ratings and Reviews

Functionality: Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve.
Collaborative: The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers.
Integrations: Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes.
What Users Like
Customization: “We were able to tailor the workflow to fit our specific needs, which greatly enhanced our efficiency. For instance, we created custom issue types that aligned with our unique project phases, making it easier for team members to understand their tasks at a glance.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
Project Visualization: “[Jira’s robust roadmapping and dependency tracking capabilities are] invaluable for coordinating multiple product launches. Also, the premium version's Advanced Roadmaps feature lets us visualize our entire product pipeline so that's from sourcing to launch, but you've got to invest time in learning the system, and I think for smaller operations, it might be overkill.” - Dennis Sanders, Founder and CEO of Burning Daily
Task Management: “Jira has given us the structure to break down our complex workflows into clear, manageable steps, which was exactly what we needed as we expanded our customer base. With Jira, we can create specific 'boards' for each client’s SEO campaign, where every task is detailed and assigned to the right team member. Each board has phases, like keyword research, content writing, and on-page optimization, with clear deadlines. Having this setup has helped us catch any bottlenecks early. If the content team takes longer to deliver, for instance, we can adjust the timeline for the next steps right away instead of rushing it.” - Mushfiq Sarker, CEO of LaGrande Marketing
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Pricing: Reviewers appreciated the flat fee pricing for unlimited users.
Team Collaboration: The built-in chat feature and centralized files were perks mentioned by users.
Proofing: Users liked the online proofing, feedback and approval without having to leave the platform.
What Users Like
Visibility: “Since implementing ProofHub, we have observed a 30% decrease in project delays, mostly due to the fact that all teams now have immediate access to project boards that monitor the progress of each task. In the past, we often faced gaps in communication that delayed installs due to missed emails or miscommunications. With ProofHub’s custom workflows, every department has a clear view of deadlines, dependencies, and priority tasks, significantly reducing project holdups.” - Greg Arnold, General Manager at Kitchen Mania
Task Management: “ProofHub lets us break down each job into detailed steps, assign them to the right people, and set deadlines that everyone can see. On a big installation project, for example, I can outline each part of the process: starting from the initial site inspection, moving to wiring, handling equipment setup, completing safety inspections, and finally, testing and handover. Each stage has its own set of tasks that can be assigned and tracked independently, so everyone knows what’s next and who’s handling it. If there’s a delay in any part, we can make quick adjustments, reschedule tasks, and instantly notify the rest of the team. It saves us from having to make constant calls or send reminder emails, which can be very time-consuming.” - Daniel Vasilevski, Director and Owner of Bright Force Electrical
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Lags: Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets.
Learning Curve: Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users.
Administration: Users mentioned that the system is difficult to administer, and its back-end is hard to manage.
What Users Dislike
Slow Loading Time: “Its interface moves like molasses.” - Dennis Sanders, Founder and CEO of Burning Daily
Learning Curve: “We had some initial challenges with team members who were not familiar with the platform, which required additional training sessions to ensure everyone was on the same page. However, once they became accustomed to the interface, the benefits outweighed the initial hurdles.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
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Pricing: Reviewers appreciated the flat fee pricing for unlimited users.
Team Collaboration: The built-in chat feature and centralized files were perks mentioned by users.
Proofing: Users liked the online proofing, feedback and approval without having to leave the platform.
What Users Dislike
Learning Curve: “The initial setup and adaptation period presented some challenges. Some team members found the range of features overwhelming, especially those less familiar with digital tools. As a solution, I organized targeted training sessions focusing on the specific functionalities that would benefit our workflow most.” - Dr. Maria Knobel, Medical Director at Medical Cert UK
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Jira is an agile-based project management platform that caters to a vast range of industries thanks to its all-in-one functionality, customization and flexibility. It allows users to fully customize workflows, issue types, fields and automations.After watching a few tutorials, I personally found it quite simple to create my own projects using the templates and modifying it to meet my needs. Although some of the automation actions and issues have some programming language involved, it’s not a huge roadblock and I created and tested multiple automations successfully.Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking and custom fields. It offered comprehensive (but not overly advanced) reports and a helpful summary dashboard.Sprints were intuitive and easy to execute, and I especially appreciated the drag-and-drop feature for planning. Some users mentioned a learning curve, and I would agree, as I relied on videos to guide me through some parts of the setup lest this test take weeks not days.Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials.

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ProofHub is a cloud-based project management solution designed to help teams of all sizes with its user-friendly interface and focus on collaboration. Its core strengths include quick adoption, customizable workflows and simple project creation. Additionally, its built-in chat browser, in-file comments and approvals for proofing and central file management are a plus for teamwork and communication. Flat-fee pricing for unlimited users sets it apart from other tools.During our free trial, we appreciated the pop-up explanations and didn’t feel like there was a steep learning curve to conquer before we kickstarted our projects. We liked the time tracking and time estimation feature and thought it offered a useful way to provide a baseline and more accurate time estimations. It was simple to toggle between multiple task views, although we wish we could modify groupings by, say, assignee instead of just sticking to workflow stages.On the flip side, reviewers weren’t awed by the basic training modules, 14-day free trial and occasional slow customer support responses. Additionally, limited integrations might be an issue if you’re a business with complex integration needs.Overall, ProofHub offers a solid collaborative project management tool that’s easy-to-use and is a fantastic option for budget-conscious users.

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