Jira vs OpenAir

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Our analysts compared Jira vs OpenAir based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Jira Software Tool
OpenAir Software Tool

Product Basics

Jira is an all-in-one solution suite that helps organizations manage projects with agile methodologies, customization and collaboration. It helps teams track, plan and release projects and supports Kanban, Scrum or hybrid workflows. Managers can plan and prioritize their team’s assignments in a fully-visible environment that tracks performance as progress is made.

It’s supported by over 3,000 modules that can be customized to enhance user experience. It’s accessible via internet-connected mobile devices and helps manage projects on-the-go. It integrates with tools like Azure, GitHub and Bamboo while remaining scalable for operations of any size.

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OpenAir by NetSuite, Inc. is a comprehensive software solution designed to streamline project management tasks. It is particularly well-suited for businesses looking for an all-in-one platform to manage projects, resources, and expenses efficiently. One of the key benefits of OpenAir is its ability to enhance project delivery through improved planning and resource allocation, making it a valuable tool for organizations aiming to optimize their project management processes. The software boasts popular features such as time tracking, expense management, and invoicing, which collectively contribute to its robust project management capabilities. When compared to similar products, users often highlight OpenAir's seamless integration with other business systems and its scalability as significant advantages. Pricing considerations for OpenAir typically involve a subscription model, where costs are based on the number of users and the specific features required, allowing for flexibility to suit various business sizes and needs.

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Product Insights

  • Use Agile Project Management: Adopt the best of agile methodologies with a platform designed to optimize Kanban and Scrum boards along with mixed methodologies of your own. While their agile boards shine, we also liked that you’re not strictly bound by, say, using only Scrums with a board view and can use lists and custom fields to manage any type of project really, not just bug tracking or product development.
  • Optimize Sprint Planning: Race to the finish line one issue at a time with the Scrum feature. Set up sprints across projects with automations, custom boards and stories. Check out our dummy sprint below, but TLDR: we appreciated the drag-and-drop functionality to build sprints, advance sprint planning and the sprint report.
  • Build Custom Workspaces with Programming: Make your workspace fit the specific needs of teams and projects by adapting templates, building automations and modifying issues with code and logic-based modifications. It was quite simple to set up basic projects and create automations with our limited tech expertise even with some programming language thrown in here and there, but a full-fledged coder could really shine.
  • Customize Pre-Built Templates: Create projects suited to the task at hand (pardon the pun) with dozens of pre-built templates ranging from recruitment to customer service to web design and grant management. We checked out the different statuses for multiple templates and enjoyed how simple it was to customize issue types, workflows and automations when you’re not working from scratch.
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  • Visibility: Track KPIs through graphical analysis, see which employees are on PTO and who has requested time off on specific days.  
  • User-Friendly: Report search capabilities are easy to use. Lets users browse through numerous reports using basic search terminology and find specific documents.  
  • Individualized Solution: Can be customized to meet individual needs. Develop reports that measure data points relevant to operational needs with drag-and-drop tools. 
  • Increased Productivity: Lets users visualize labor allocation for streamlined employee scheduling. Employee availability, skill and experience can be measured for project assignments.
  • Communication: Add notes to the workflow to ensure standardized communication. Add notes to clarify information about time entries.  
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  • Agile Boards: Manage your tasks, or issues using Scrum and Kanban boards with custom statuses, fields and transitions. Create new issues using the button below each status. You can view projects using a list, board or timeline view.
  • Reports and Insights: Get insights into where your team is at throughout every stage of the project by generating custom reports like the average age report, created vs. resolved issues report and sprint report. Manage workloads with the time tracking report, user workload report and version workload report. Use the summary view to monitor activity, status overview, priority breakdown and related projects.
  • Collaboration Features: Communicate with team members and assignees directly on the issue card with comments and mentions. Attach files, view card activity and add descriptions for additional instructions. Integrate with Outlook, Slack and other communication tools.
  • Custom Automations: Build custom automation rules by setting a trigger with the option to add an action, a condition or a branch. Get a helping hand by searching for triggers related to what you want to automate and selecting recommended actions and conditions.
  • Sprint Management: Use the Scrum option to run sprints. Fill in project details like name, duration and scope and add tasks and drag and drop them to your sprint using the backlog. Complete your sprints and auto-add pending tasks to the backlog or to a new sprint and run a sprint report for insights.
  • Task Management: Manage tasks by creating customizable issue cards under each status or by importing issues from CSV files. Add assignees, due dates, time tracking, comments, descriptions, teams, labels, status and priority to issues. Move tasks from status to status using transitions and workflow automation.
  • Customizable Workflows: Create custom workflows for your tasks and subtasks by going to project settings and clicking on issue types. Set statuses based on the type of task you’re completing or from the project template you select. Automate actions by setting rules for transitions from one status to another.
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  • Time Tracking: Customizes timesheet approvals by client and project, supports multi-level and project-based approvals and lets users track leave and vacation time. View who is in or out of the office to schedule meetings and appointments. Add notes and descriptions to each input, and sort time by billable and non-billable hours.  
  • Project Management: Users can view the complete status of a project to keep tasks on-track and reduce the potential for errors or incomplete deliverables. Develop “what if” project planning scenarios to adjust margins, billing rates, pricing and staffing. Also supports Gantt charts, project status summaries and exceptions reports.  
  • Reporting/Dashboard: Dashboards reflect KPIs on initial login. Present profit margins, resource utilization and projected vs. actual budgets as graphs to make development of actionable insights faster and easier. Build reports using drag-and-drop tools. 
  • Resource Management: View labor resource allocation and deploy staff members to different projects based on experience, skills, availability and more. using the resource management tool. Deploy labor resources from across the globe, attribute work back to the correct project teams and bill labor resources in the appropriate currency.  
  • Expense Tracking: Integrates with workflows like project accounting and invoicing to expedite the expense management cycle, including expense submission, approval and reporting. Expenses are tied directly to projects, eliminating confusion regarding where an expense came from and who should be billed.  
  • Invoicing: Supports multi-currency and multi-taxation requirements such as PST, VAT and GST. Manages finances from the time a bid is prepared to the time an internal charge-back is issued. Project profitability is tracked on a case-by-case basis due to the complexity of measuring ROI for diverse projects. Revenue recognition is conducted separately from project billing. 
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Product Ranking

#3

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#7

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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OpenAir
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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 86 90 75 64 78 63 85 77 54 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 26427 reviews
Good User Sentiment 295 reviews
87%
of users recommend this product

Jira has a 'great' User Satisfaction Rating of 87% when considering 26427 user reviews from 5 recognized software review sites.

75%
of users recommend this product

OpenAir has a 'good' User Satisfaction Rating of 75% when considering 295 user reviews from 4 recognized software review sites.

5.0 (32)
n/a
4.3 (5956)
3.7 (198)
4.4 (14556)
4.2 (33)
4.4 (2528)
4.0 (22)
4.1 (3355)
3.4 (42)

Synopsis of User Ratings and Reviews

Functionality: Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve.
Collaborative: The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers.
Integrations: Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes.
What Users Like
Customization: “We were able to tailor the workflow to fit our specific needs, which greatly enhanced our efficiency. For instance, we created custom issue types that aligned with our unique project phases, making it easier for team members to understand their tasks at a glance.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
Project Visualization: “[Jira’s robust roadmapping and dependency tracking capabilities are] invaluable for coordinating multiple product launches. Also, the premium version's Advanced Roadmaps feature lets us visualize our entire product pipeline so that's from sourcing to launch, but you've got to invest time in learning the system, and I think for smaller operations, it might be overkill.” - Dennis Sanders, Founder and CEO of Burning Daily
Task Management: “Jira has given us the structure to break down our complex workflows into clear, manageable steps, which was exactly what we needed as we expanded our customer base. With Jira, we can create specific 'boards' for each client’s SEO campaign, where every task is detailed and assigned to the right team member. Each board has phases, like keyword research, content writing, and on-page optimization, with clear deadlines. Having this setup has helped us catch any bottlenecks early. If the content team takes longer to deliver, for instance, we can adjust the timeline for the next steps right away instead of rushing it.” - Mushfiq Sarker, CEO of LaGrande Marketing
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User Friendly: The system is easy to use and intuitive, as noted by approximately 86% of users who mention the system’s usability.
Time Tracking and Expense Reports: Approximately 90% of the users reviewed think this feature increases their productivity and effectiveness.
Customization: Nearly 75% of the users reviewed find this feature to be quite robust.
Reporting: About 57% of the users reviewed find its reporting capabilities to be helpful and informative.
Support: Nearly 67% of the users reviewed think the support offered by OpenAir is helpful.
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Lags: Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets.
Learning Curve: Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users.
Administration: Users mentioned that the system is difficult to administer, and its back-end is hard to manage.
What Users Dislike
Slow Loading Time: “Its interface moves like molasses.” - Dennis Sanders, Founder and CEO of Burning Daily
Learning Curve: “We had some initial challenges with team members who were not familiar with the platform, which required additional training sessions to ensure everyone was on the same page. However, once they became accustomed to the interface, the benefits outweighed the initial hurdles.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
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Cost: Nearly 100% of users who mentioned cost reported that OpenAir’s offerings were too expensive for smaller businesses or prohibitive.
Implementation: The physical implementation process misses the mark, and can be difficult according to 70% of reviewers who mention implementation.
Intuitive Interface: Nearly 65% of the users reviewed think that the interface is not intuitive and that administrative tools are limited.
Bugs: Approximately 100% of users that mentioned bugs or slowdowns think that the system is clunky and disrupts work.
Integration: Nearly 60% of the users who mention integration think that integration between OpenAir and NetSuite is not seamless. Also, Microsoft Projects importing is not smooth.
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Jira is an agile-based project management platform that caters to a vast range of industries thanks to its all-in-one functionality, customization and flexibility. It allows users to fully customize workflows, issue types, fields and automations.After watching a few tutorials, I personally found it quite simple to create my own projects using the templates and modifying it to meet my needs. Although some of the automation actions and issues have some programming language involved, it’s not a huge roadblock and I created and tested multiple automations successfully.Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking and custom fields. It offered comprehensive (but not overly advanced) reports and a helpful summary dashboard.Sprints were intuitive and easy to execute, and I especially appreciated the drag-and-drop feature for planning. Some users mentioned a learning curve, and I would agree, as I relied on videos to guide me through some parts of the setup lest this test take weeks not days.Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials.

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OpenAir, a project management software solution, has received positive feedback from users for its ability to streamline project management processes. Users appreciate its user-friendly interface, flexibility, and comprehensive features that enhance efficiency and organization. The software's task management, resource management, collaboration tools, and reporting capabilities have significantly improved project outcomes for many businesses. Compared to similar products, OpenAir stands out due to its ease of use and adaptability to various project types and sizes. Users have highlighted its intuitive design, which allows for quick adoption and minimal training time. Additionally, OpenAir's flexibility enables businesses to customize workflows, dashboards, and reports to align with their specific needs. This adaptability is crucial for organizations with diverse project requirements and evolving processes. OpenAir is well-suited for businesses of all sizes seeking to enhance their project management practices. Its scalability and comprehensive features make it an ideal choice for small teams, large enterprises, and everything in between. The software's ability to centralize project information, facilitate collaboration, and provide real-time insights empowers teams to make informed decisions, optimize resource allocation, and deliver projects on time and within budget.

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