Hive vs Bugzilla

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Our analysts compared Hive vs Bugzilla based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Bugzilla Software Tool

Product Basics

Hive is a cloud-based service that allows teams to schedule, execute, communicate, and track projects while predicting activities that may affect work. Access files, share and collaborate with team members with its thousands of external integrations. It sends out notifications in real time that alert users to team productivity. All project views reflect updates to ensure that all team members are always on the same page.

It caters to teams of all sizes in industries like marketing, operations, education and more. It is available for Mac, Windows, iOS and Android. It also provides a 14-day free trial without collecting credit card information, and pricing plans are measured per user, per month.
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Bugzilla is a web-based bug tracking system that helps software development teams manage and track software defects. It's a great fit for organizations of all sizes that need to streamline their bug tracking process. Bugzilla's ease of use, scalability, and flexibility make it a popular choice among developers. Its robust features, such as advanced search capabilities, email notifications, and customizable workflows, contribute to its effectiveness in improving software quality.

Bugzilla is free and open-source software, making it a cost-effective solution compared to some commercial bug tracking tools that may require licensing fees. User experiences with Bugzilla vary, with some users finding it highly effective for their needs and others preferring alternative solutions with different features or interfaces. Consider exploring different options to determine the best fit for your specific project management requirements.

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$0 Open-Source
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Android
Chromebook
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Cloud
On-Premise
Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Communication & Collaboration: A built-in messaging tool allows individuals to converse with the team and facilitates file sharing by connecting with Google Drive, Dropbox and Box. External partners, such as customers and stakeholders, can also be invited for project collaboration. 
  • Gain Project Insight: Offers analytics that summarizes personal and workspace productivity, identify inefficient areas and enable managers to find ways to correct them. 
  • Employee Management: Ensures that employees have total visibility for assigned tasks using team-specific views. Under or over-use of employee time is also identified as the system sends automatic alerts to the relevant users. 
  • Organize Projects: Hive forms can be used to collect data to work on a project and send it to clients or customers. Compile a personal to-do list based on assigned projects and view their due dates for better decision making and productivity. 
  • Portfolio View: View progress across all projects to see which tasks within certain projects have been performed, which tasks are consistent across projects and which tasks are overdue. 
  • Resource Management: Provides information on resource utilization in real time in a single pool of available resources. Managers can use the resource dashboard to see if a resource is booked or needs to be booked and also view if an employee is assigned a role. 
  • External Application: It integrates with external applications into the dashboard, allowing users to focus more on core tasks and less on providing access as it remembers passwords and sending invitations. 
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  • Create Functional Software: Turn in polished projects more quickly with specialized tools for error management and cleanup. 
  • Simplify Bug Tracking: Pinpoint errors in software and flag for future reference with a user-friendly interface. 
  • Free Usage: Gain unlimited access to features and tools without paying premium subscription fees for the program. 
  • Precise Tool: Create a streamlined system for tracking issues in projects with a diverse toolset. Facilitate proofreading at every step. 
  • Project Insight: Gain clarity on error patterns and project progress with monitoring tools like advanced searching and scheduled reports. Identify and address project vulnerabilities using data gathered from past summaries of projects. 
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  • Personal Dashboard: View all assigned tasks in My Action cards. All actions are broken down by current, future, completed and assigned tasks for easy access. 
  • Analytics: Monitor project progress and potential risk with Hive Analytics. It provides an interactive and customizable dashboard to gain insights on individual or team progress. 
  • Visualization: Provides flexible Gantt, kanban, portfolio calendar and table views for projects. Users can switch between layouts, and updates are reflected across all project views, so everyone knows when changes are made. 
  • Summary View:  Lets managers combine several projects to look at progress across teams and departments from a macro view. 
  • Templates: Plan and repeat tasks with ease using action templates. Layout all required steps in a reusable action template for assigning tasks. Brings in sets of actions with pre-specified assignees, due dates and information. 
  • Proofing and Approval: Streamline approval cycles by sharing proofs and assigning approvals for tasks or projects. Users can also add feedback to simplify feedback loops 
  • Card Comments: Utilize comments on the card to attach files and communicate about issues, transfers or processes. 
  • Hive Mail: Integrate directly with Gmail and Outlook through its native mail system and directly attach an email to a new or existing task. Users can send and receive emails via a fully integrated email inbox. 
  • Hive Chat: Use the native chat or integrate with external software to simplify communication within the team. It can also alert individuals by dragging and dropping them into the chat window. 
  • Resourcing: Manage the use of teams across specific projects or customers by assigning current and future resources. 
  • Leverage Utilization: Its partnership with Zapier, a web app automation tool, connects Hive data to over 1,000 other apps to streamline workflow. 
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  • Scheduled Reports: Program automated email reports to update assigned projects and bugs. 
  • Email Notifications: Receive email notifications when changes are made in the program. Customize by user preferences to identify essential data to push. 
  • Reports and charts: Create and run status reports within the bug database. Utilize reports to create graphs, tables and charts. 
  • Duplicate Detection: Prevent unnecessary files in the database with automatic duplicate bug detection. Use automatic summary comparisons to analyze bug files for similarities. 
  • Time Tracking: Set deadlines and track time spent fixing bugs. Receive automated estimates for lag time and bug fixes. 
  • Request Attachments: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Advanced Search: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Patch View: Identify and track patches attached to bugs in the Patch Viewer. Integrate with LXR, CVS and Bonsai to cross-reference and process data streams. 
  • Watch Function: Keep up with other users’ bugs while they’re unavailable by receiving notifications for the publicly accessible bugs assigned to them in the database. 
  • Custom Fields: Add custom fields to the database to capture data points specific to a business or project. Make these fields searchable for later use. 
  • Project Statuses: Use premade project statuses to label bugs in the database, or create custom project statuses tailored to specific businesses. 
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Product Ranking

#19

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Project Management Software

#74

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Project Management Software

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User Sentiment Summary

Excellent User Sentiment 800 reviews
Great User Sentiment 462 reviews
91%
of users recommend this product

Hive has a 'excellent' User Satisfaction Rating of 91% when considering 800 user reviews from 4 recognized software review sites.

80%
of users recommend this product

Bugzilla has a 'great' User Satisfaction Rating of 80% when considering 462 user reviews from 5 recognized software review sites.

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5.0 (10)
4.6 (463)
3.9 (110)
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4.14 (132)
4.5 (182)
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4.1 (127)
5.0 (57)
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4.2 (98)
3.7 (83)

Awards

Hive stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Ease of Use: It is intuitive and user-friendly, as observed by 95% of users who refer to ease of use.
Functionality: It has a robust suite of features that helps boost efficiency, improve effectiveness and save time, as noted by nearly 100% of users who mention functionality.
Communication: Its inbuilt chat features for messaging members while sharing data and updates eases communication across departments and teams, as stated by nearly 98% of users who refer to communication.
Tracking: Nearly 100% of users who specify tracking said that its project view and analytics help track employees, project completion, overdue deadlines, and spot any risk to meet project allocation goals.
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Free and Open-Source: Bugzilla is free to use and modify, making it a cost-effective solution for organizations of all sizes. Its open-source nature allows for customization and integration with other tools.
Comprehensive Bug Tracking: Bugzilla offers a wide range of features for tracking and managing bugs, including customizable workflows, advanced search capabilities, and detailed reporting. This allows teams to efficiently track and resolve issues.
Email Integration: Bugzilla integrates with email systems, enabling users to create and update bug reports via email. This feature streamlines communication and collaboration among team members.
Extensive Community and Documentation: Bugzilla has a large and active community of users and developers who provide support and contribute to its development. The extensive documentation and resources available make it easy for users to learn and use the tool effectively.
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Mobile Application: Approximately 92% of users who mentioned mobile applications reported that it is not as responsive as the desktop app and has many downsides.
Notification: Once read, notifications or follow-up requests can get lost and difficult to find, and some notifications are delayed or not notified at all, as noted by 83% of reviewers who specify notification.
Training: Finding tutorial videos or training during the initial set-up has been difficult, as noted by 78% of reviewers who refer to training.
Integration: Around 82% of the reviewers who specified integration said that they wished for more options for software integration such as Jabber, Teams and more.
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Steep Learning Curve: The interface can feel clunky and outdated, making navigation and issue tracking challenging for new users.
Limited Project Management Features: Bugzilla primarily focuses on defect tracking and lacks robust features for managing projects holistically, such as Gantt charts or resource allocation tools.
Customization Challenges: While customization is possible, it often requires technical expertise and can be time-consuming to implement effectively.
Reporting Limitations: Generating comprehensive reports with insightful data visualizations can be cumbersome, hindering data-driven decision-making.
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Hive is a user-friendly solution that offers a multitude of features like project planning, file sharing, task management automation, project views, reporting, scheduling and more. Time and project tracking help manage team utilization and resource allocation. Users can converse with individuals or groups and collaborate with clients using integrated tools. Users can organize and prioritize tasks based on color, tags, projects and schedules. Many reviewers noted that its mobile application is a downside and could benefit from an upgrade to its functions. Finding training is difficult; however support teams are responsive with queries and help, especially during initial set-up.

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Don't let the "bug" in the name fool you – Bugzilla might just be the "zilla" of project management tools you've been searching for.  Bugzilla has garnered a reputation as a reliable and robust tool, particularly favored by development teams. Users consistently praise its comprehensive bug tracking features, including detailed reporting, advanced search capabilities, and customizable workflows. These features enable teams to efficiently identify, track, and resolve issues, ultimately leading to improved software quality. However, some users find the interface to be outdated and less intuitive compared to modern alternatives like Jira and Asana. Additionally, Bugzilla's self-hosted nature can present challenges for teams without dedicated IT resources. Despite these drawbacks, Bugzilla's open-source nature and extensive customization options make it a highly adaptable solution for organizations with specific workflow requirements. Its strengths in bug tracking and flexibility make it ideal for development-focused teams seeking a powerful and customizable tool, especially those comfortable with self-hosting or possessing the necessary IT expertise.

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