Top Dynamics 365 Project Operations Alternatives & Competitors For 2024

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Looking for alternatives to Dynamics 365 Project Operations? Many users crave user-friendly and feature-rich solutions for tasks like Task Management, Team Collaboration, and Dashboards and Reporting. Leveraging crowdsourced data from over 1,000 real Project Management Software selection projects based on 400+ capabilities, we present a comparison of Dynamics 365 Project Operations to leading industry alternatives like Jira, Wrike, Smartsheet, and Microsoft Project.

Dynamics 365 Project Operations Software Tool
Jira Software Tool

Product Basics

Dynamics 365 Project Operations streamlines project management within a broader Enterprise Resource Planning (ERP) system. Aimed at organizations heavily reliant on project delivery, it manages the entire lifecycle – from quotes and scheduling to resource allocation, cost tracking, and invoicing. This integrated approach offers benefits like real-time project visibility, improved resource utilization, and streamlined financial management. Popular features include visual project scheduling tools, role-based dashboards, and automated workflows. User experiences emphasize ease of use and flexibility, catering to both project managers and back-office teams. Pricing typically involves a monthly subscription fee per user, making it scalable to organizational needs. However, the comprehensive nature may not be cost-effective for smaller firms with simpler project requirements.

Pros
  • Streamlined workflows
  • Real-time project visibility
  • Improved resource management
  • Financial integration
  • User-friendly interface
Cons
  • Potentially complex setup
  • Costly for smaller businesses
  • May require customization
  • Learning curve for new users
  • Limited reporting options
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Jira is an all-in-one solution suite that helps organizations manage projects with agile methodologies, customization and collaboration. It helps teams track, plan and release projects and supports Kanban, Scrum or hybrid workflows. Managers can plan and prioritize their team’s assignments in a fully-visible environment that tracks performance as progress is made.

It’s supported by over 3,000 modules that can be customized to enhance user experience. It’s accessible via internet-connected mobile devices and helps manage projects on-the-go. It integrates with tools like Azure, GitHub and Bamboo while remaining scalable for operations of any size.

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Wrike is a cloud-based software that helps users manage distributed projects and promotes team collaboration. With this program, teams can align priorities and speed up execution to boost business results.

With a strong focus on equipping teams to succeed, this vendor provides a robust suite of features that cater to marketing, creative, product development, business operations and professional services teams. It’s equipped with enterprise-level security and is designed to scale at a team and organizational level.
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Smartsheet is an enterprise-level SaaS management application that helps teams streamline processes through collaboration, project planning and task management. Users can set up tasks using a grid view, similar to a spreadsheet with automations, formulas, comments and mentions. 

It provides templates for projects and automations that can be modified and saved as a template to save time. Project views include a Kanban board, Gantt chart, timeline, calendar view, card view and a custom dashboard.

Its file and sheet sharing capabilities, comment feature and conversations remove team and data silos and give stakeholders insight into project details. A user-friendly interface helps managers and team members boost adoption rates, maintain consistency and increase efficiency. 

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Microsoft Project is a robust project management software designed to assist professionals in planning, managing, and tracking projects effectively. It is particularly suitable for organizations that require detailed project planning, resource allocation, and progress monitoring. The software offers comprehensive features such as Gantt charts, task dependencies, resource leveling, and budget management.

Key benefits include improved project visibility, enhanced collaboration, streamlined task management, and efficient resource allocation. Its user-friendly interface and customizable templates make it accessible to users of all skill levels. Compared to similar products, Microsoft Project stands out with its advanced features, integration with other Microsoft applications, and extensive support resources.

Pricing varies depending on the specific version and licensing options. Microsoft Project offers flexible pricing plans, including subscription-based models and perpetual licenses, to cater to different business needs.

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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Documentation
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Videos
Webinars
Documentation
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Live Online
Videos
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Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Ranking

#229

among all
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#3

among all
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#1

among all
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#5

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#6

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Find out who the leaders are

Analyst Rating Summary

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92
81
72
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86
86
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57
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Customizations
Dashboards and Reporting
Platform Security
Task Management
Team Collaboration
Platform Security
Dashboards and Reporting
Customizations
Task Management
Platform Security
Platform Features
Time Tracking and Management
Project Planning and Scheduling
Dashboards and Reporting
Project Tracking
Platform Features
Mobile Capabilities
Task Management
Dashboards and Reporting
Project Planning and Scheduling
Project Tracking
Platform Security
Task Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dynamics 365 Project Operations
Jira
Wrike
Smartsheet
Microsoft Project
+ Add Product + Add Product
Customizations Dashboards and Reporting Mobile Capabilities Platform Features Project Planning and Scheduling Project Tracking Task Management Team Collaboration Time Tracking and Management 86 90 75 64 78 63 85 77 54 86 92 69 98 97 86 89 90 98 83 80 88 92 78 96 85 77 56 57 97 0 74 97 95 85 47 81 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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61%
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User Sentiment Summary

Good User Sentiment 597 reviews
Great User Sentiment 26427 reviews
Great User Sentiment 4988 reviews
Great User Sentiment 22301 reviews
Great User Sentiment 3873 reviews
78%
of users recommend this product

Dynamics 365 Project Operations has a 'good' User Satisfaction Rating of 78% when considering 597 user reviews from 3 recognized software review sites.

87%
of users recommend this product

Jira has a 'great' User Satisfaction Rating of 87% when considering 26427 user reviews from 5 recognized software review sites.

85%
of users recommend this product

Wrike has a 'great' User Satisfaction Rating of 85% when considering 4988 user reviews from 5 recognized software review sites.

88%
of users recommend this product

Smartsheet has a 'great' User Satisfaction Rating of 88% when considering 22301 user reviews from 5 recognized software review sites.

84%
of users recommend this product

Microsoft Project has a 'great' User Satisfaction Rating of 84% when considering 3873 user reviews from 5 recognized software review sites.

n/a
5.0 (32)
4.7 (42)
5.0 (20)
4.7 (21)
3.8 (5)
4.3 (5956)
4.2 (2357)
4.4 (17366)
4.0 (1577)
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4.4 (14556)
4.2 (1705)
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4.4 (1289)
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4.5 (3333)
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3.9 (568)
4.1 (3355)
4.2 (515)
4.3 (854)
4.1 (578)

Awards

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Analysts' Pick Award
Platform Features Award
Project Planning and Scheduling Award
Time Tracking and Management Award
Platform Security Award
Mobile Capabilities Award
Project Tracking Award
Project Planning and Scheduling Award

Synopsis of User Ratings and Reviews

Unified Project and Finance Management: Streamlines project delivery, financial management, and operations within a single platform.
Improved Resource Visibility and Utilization: Enhances visibility into resource availability, skills, and costs for optimal allocation and utilization.
Enhanced Collaboration and Productivity: Fosters seamless collaboration across teams, departments, and project phases for increased efficiency.
Real-Time Insights and Analytics: Provides real-time visibility into project health, financial performance, and resource utilization for informed decision-making.
Customizable and Scalable: Adapts to evolving business needs and supports growth through customization and integration capabilities.
Streamlined Project Billing and Invoicing: Automates time and expense tracking, simplifies invoice generation, and integrates with financial systems.
Enhanced Customer Experience: Improves customer satisfaction through better project visibility, communication, and delivery.
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Functionality: Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve.
Collaborative: The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers.
Integrations: Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes.
What Users Like
Customization: “We were able to tailor the workflow to fit our specific needs, which greatly enhanced our efficiency. For instance, we created custom issue types that aligned with our unique project phases, making it easier for team members to understand their tasks at a glance.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
Project Visualization: “[Jira’s robust roadmapping and dependency tracking capabilities are] invaluable for coordinating multiple product launches. Also, the premium version's Advanced Roadmaps feature lets us visualize our entire product pipeline so that's from sourcing to launch, but you've got to invest time in learning the system, and I think for smaller operations, it might be overkill.” - Dennis Sanders, Founder and CEO of Burning Daily
Task Management: “Jira has given us the structure to break down our complex workflows into clear, manageable steps, which was exactly what we needed as we expanded our customer base. With Jira, we can create specific 'boards' for each client’s SEO campaign, where every task is detailed and assigned to the right team member. Each board has phases, like keyword research, content writing, and on-page optimization, with clear deadlines. Having this setup has helped us catch any bottlenecks early. If the content team takes longer to deliver, for instance, we can adjust the timeline for the next steps right away instead of rushing it.” - Mushfiq Sarker, CEO of LaGrande Marketing
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User-Friendly Interface: Approximately 60% of users mention Wrike’s user-friendly interface and features in addition to easy installation.
Collaboration: According to 90% of users, it's easy to share files and collaborate with internal and external team members, stakeholders and business partners.
Support and Learning Materials: Wrike offers helpful customer support to help with implementation questions and any other concerns that arise as stated by 65% of users.
Customizable and Flexible: Approximately 75% of users say Wrike has a customizable and flexible system to fit their business needs.
Organization: There are plenty of folders and labels to keep files and projects organized, as reported by 85% of users.
Notifications: Wrike delivers various project notifications and alerts as stated by 61% of users.
Helpful Tools: Approximately 71% of users appreciate Wrike's various dashboards, Gantt charts, reports and other distinct modules.
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Automation: Reviewers appreciated the no-code automation and said that it helps to eliminate productivity killers and saves time.
Collaboration: Users liked the sharing option with level-based permissions that allow collaboration with non-users and help coworkers and external stakeholders stay up-to-date on projects and processes.
Ease of Use: A user-friendly interface and templates make it easy to set up, customize and access multiple views, according to reviewers.
What Users Like
Customization: “We can customize it to fit various projects, whether we’re tracking client cases, managing document revisions, or planning team tasks. For instance, I created a project tracker for a major client contract negotiation. The ability to set deadlines, assign tasks, and update statuses in real time has streamlined our communication and kept everyone on the same page.” - Russ Johnson, Founder of Linx Legal
Collaboration: “We had this one job in a high-rise condo that put Smartsheet to the test. The sliding door system was an older model with custom-sized panels that aren’t easy to source, and it needed specific adjustments due to the unique structure of the frame. Typically, coordinating the right parts, tools, and technician experience for something like this would require several phone calls and a lot of back-and-forth. With Smartsheet, we were able to set up the job details to track not only the special parts needed but also assign a technician who was experienced with that model. When the parts came in, the technician was notified directly through Smartsheet, so he knew the moment everything was ready. It saved us from potential delays and kept the customer fully updated on when the work could be done.” - Gal Cohen, Business Development Leader and Field Area Manager JDM Sliding Doors
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User Friendly: The platform’s functionalities are intuitive and easy to use, as noted by approximately 80% of users who mention the system’s usability.
Project Scheduling: Approximately 81% of the users find its project scheduling capabilities helpful.
Feature-Rich: Approximately 81% of the users who mentioned features said the system provides everything required for proper project handling. It can handle complex projects, create Gantt charts, project timelines and reports.
Customization: Nearly 61% of users who mentioned customization said its customization options were helpful. It integrates with ClearQuest seamlessly and 67% of users find its integrations helpful.
Support: Support is responsive, knowledgeable and helpful, as reported by 100% of reviewers who mention support.
Templates: Approximately 80% of users who mentioned templates find them to be helpful as they display data in an organized manner.
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Steeper Learning Curve: Comprehensive features can require more training and time to fully adopt and utilize effectively.
Customization Challenges: While customizable, tailoring complex workflows or integrations may require technical expertise or external assistance.
Reporting Limitations: Some users report constraints in pre-built reports and a need for enhanced customization options for specific insights.
Potential Integration Issues: Seamless integration with other systems may require careful configuration and potential troubleshooting for optimal data flow.
Cost Considerations: Comprehensive functionality comes with a higher price tag, which can be a barrier for smaller businesses or those with tight budgets.
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Lags: Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets.
Learning Curve: Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users.
Administration: Users mentioned that the system is difficult to administer, and its back-end is hard to manage.
What Users Dislike
Slow Loading Time: “Its interface moves like molasses.” - Dennis Sanders, Founder and CEO of Burning Daily
Learning Curve: “We had some initial challenges with team members who were not familiar with the platform, which required additional training sessions to ensure everyone was on the same page. However, once they became accustomed to the interface, the benefits outweighed the initial hurdles.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
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Steep Learning Curve: Of the users who describe Wrike's user interface, 39% say the interface has a steep learning curve and is hard to understand.
Training: Approximately 35% of users iterate that implementation training and support is available but is difficult to learn.
Alerts: Of the users who discuss Wrike's alerts and notifications, 38% of them say there's no way to adjust how many they receive.
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System Integration: Limited integrations and complex configurations were an issue for reviewers.
Premium Add-Ons: Reviewers noted that advanced features come with a price tag that can be prohibitive for some businesses.
Slow Loading Time: Users reported it takes time to display screens export formats occasionally.
What Users Dislike
Integration: “Despite its many benefits, integrating Smartsheet with other systems posed some challenges. Initially, we experienced issues with data syncing between Smartsheet and our CRM software, leading to discrepancies in our financial reporting. Recognizing this, I allocated specific time for thorough testing before our full implementation, allowing us to identify and resolve any integration issues early on.” - Austin Rulfs, Founder of Zanda Wealth Mortgage Brokers
Learning Curve: “While Smartsheet is powerful, it can feel a bit overwhelming at first. I found that investing time in training sessions helped bridge that gap, making it easier for everyone to adapt and use the tool effectively.” - Russ Johnson, Founder of Linx Legal
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Learning Curve: Nearly 96% of the users that mentioned accessibility think that the software has a steep learning curve.
Efficiency: About 72% of users that mentioned efficiency said the software improved their process optimization.
Collaboration: Close to 83% of the users who mention collaboration said that Project does not facilitate collaborative processes well.
Cost: Approximately 94% of the users who mention cost think that its price is prohibitive and that the software is very expensive for the features it offers.
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User reviews of Dynamics 365 Project Operations in the past year paint a picture of a powerful, integrated project management and ERP solution with plenty of potential, but not without its challenges. Users praise its unifying strength, bringing project delivery, financials, and operations under one roof, streamlining workflows and boosting visibility. Resource management shines, with real-time insights helping optimize allocation and avoid overbooking. Collaboration flourishes, with seamless teamwork across teams and phases. Real-time analytics empower informed decision-making, while customization and scalability cater to evolving needs. However, the learning curve can be steep for this feature-rich beast, demanding dedicated training and time to unlock its full potential. Customization, while appreciated, can require technical expertise or external help for complex workflows or integrations. Pre-built reports might not satisfy everyone, with some users wishing for greater customization options for specific insights. Integration, though touted, can be tricky, demanding careful configuration and potential troubleshooting for smooth data flow. And, let's not forget the cost: Project Operations packs a punch, but its price tag might deter smaller businesses or those on a budget. Compared to competitors, Project Operations stands out with its unified platform and tight integration with Microsoft products like Dynamics 365 Sales and Finance. While other project management tools might offer similar features, the seamless connection with the broader Microsoft ecosystem sets Project Operations apart, especially for existing Microsoft users. However, users who prioritize ease of use and affordability might find more lightweight options on the market. Overall, user reviews suggest Dynamics 365 Project Operations is a robust solution for organizations seeking a unified, data-driven approach to project management and ERP, provided they're willing to invest in training and potential customization. For those seeking simpler, cheaper options, or those not deeply entrenched in the Microsoft ecosystem, exploring alternatives might be wise. Ultimately, the choice hinges on specific needs, resources, and desired level of integration.

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Jira is an agile-based project management platform that caters to a vast range of industries thanks to its all-in-one functionality, customization and flexibility. It allows users to fully customize workflows, issue types, fields and automations.After watching a few tutorials, I personally found it quite simple to create my own projects using the templates and modifying it to meet my needs. Although some of the automation actions and issues have some programming language involved, it’s not a huge roadblock and I created and tested multiple automations successfully.Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking and custom fields. It offered comprehensive (but not overly advanced) reports and a helpful summary dashboard.Sprints were intuitive and easy to execute, and I especially appreciated the drag-and-drop feature for planning. Some users mentioned a learning curve, and I would agree, as I relied on videos to guide me through some parts of the setup lest this test take weeks not days.Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials.

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Wrike, a cloud-based project management platform, has attracted significant attention for its comprehensive features and ability to streamline workflows. Users frequently highlight its intuitive interface, robust functionality, and scalability as key strengths. The platform's customizability empowers teams to tailor their project management processes to their specific needs, enhancing efficiency and productivity. Wrike's Gantt charts, for instance, provide a clear visual representation of project timelines and dependencies, enabling project managers to track progress and identify potential bottlenecks. Additionally, Wrike's automation capabilities, such as automated workflows and custom request forms, free up valuable time for teams to focus on high-impact tasks. However, some users note that Wrike's extensive features can lead to a steeper learning curve compared to simpler project management tools. Navigating the interface and discovering all the functionalities may require some initial investment of time and effort. Additionally, while Wrike offers various pricing plans to accommodate different team sizes and requirements, some users find the cost to be relatively high compared to other options in the market. Despite these considerations, Wrike remains a popular choice for teams seeking a powerful and versatile project management solution. Its ability to adapt to diverse workflows, coupled with its robust features and scalability, makes it particularly well-suited for larger teams and organizations with complex project requirements. Wrike's comprehensive reporting and analytics capabilities further enhance its value proposition, providing valuable insights into team performance and project progress.

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Smartsheet is a cloud-based work management platform that helps users streamline and organize processes with a spreadsheet-esque interface, flexible templates, multiple views and team collaboration. Apart from the grid view, you can visualize projects using a Gantt chart, Kanban board, calendar view, card view or timeline view. No-code automations are another note-worthy feature, where you can build from templates or scratch.It streamlines project creation with templates suited to different industries and end goals, so you have a jumping-off point instead of going in blind. Team collaboration is another area where Smartsheet shines, with comments, conversations and file and sheet sharing (even with people outside your organization). It also offers a customizable dashboard view, although I did find some of the chart widgets a little tricky to work, without training.Highlights for me were definitely the familiarity of spreadsheet formatting (but with more views and automations), robust collaboration capabilities and guided explainers throughout the setup. However, user reviews noted limited filters and integrations, lags and expensive add-ons as downsides.Overall, Smartsheet is a great option for teams familiar with spreadsheets but are on the lookout for more visualization and collaboration, along with the budget to spend on advanced features.

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Microsoft Project remains a robust project management software, praised for its intuitive interface and comprehensive feature set. Users appreciate its Gantt charts, resource management capabilities, and integration with other Microsoft products. However, some find its advanced features overwhelming and its reporting capabilities limited compared to specialized project management tools. Project differentiates itself with its ease of use and integration with the Microsoft ecosystem. Its intuitive interface makes it accessible to users of all skill levels, while its integration with tools like Microsoft Teams and SharePoint streamlines collaboration. These strengths make it an excellent choice for teams heavily reliant on Microsoft products. Microsoft Project is best suited for small to medium-sized businesses and teams that prioritize ease of use and Microsoft integration. Its intuitive interface and comprehensive feature set make it a valuable tool for managing projects effectively, while its integration with other Microsoft products enhances collaboration and productivity.

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Wrike

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