Top Bugzilla Alternatives & Competitors For 2024

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Looking for alternatives to Bugzilla? Many users crave user-friendly and feature-rich solutions for tasks like Task Management, Team Collaboration, and Dashboards and Reporting. Leveraging crowdsourced data from over 1,000 real Project Management Software selection projects based on 400+ capabilities, we present a comparison of Bugzilla to leading industry alternatives like Zoho Projects, Asana, Hive, and Microsoft Project.

Bugzilla Software Tool
Asana Software Tool

Product Basics

Bugzilla is a web-based bug tracking system that helps software development teams manage and track software defects. It's a great fit for organizations of all sizes that need to streamline their bug tracking process. Bugzilla's ease of use, scalability, and flexibility make it a popular choice among developers. Its robust features, such as advanced search capabilities, email notifications, and customizable workflows, contribute to its effectiveness in improving software quality.

Bugzilla is free and open-source software, making it a cost-effective solution compared to some commercial bug tracking tools that may require licensing fees. User experiences with Bugzilla vary, with some users finding it highly effective for their needs and others preferring alternative solutions with different features or interfaces. Consider exploring different options to determine the best fit for your specific project management requirements.

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Zoho Projects is a cloud-based solution that lets teams effectively plan and execute projects of any size and duration. It handles tasks, enhances collaboration, provides business intelligence for reporting and supports time tracking and issue management.

Businesses can extend it using numerous integrations and customizations to align it with their requirements. It is usable by teams of smaller than five people up to teams with thousands of users. Zoho provides robust data security and is compliant with the EU-US Privacy Shield Framework. It also supports 17 different languages.
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Asana is a cloud-based project management platform designed to help teams of all sizes manage and organize projects with customization, automation, AI and collaboration. Users can build custom workflows, templates and tasks, and visualize projects in multiple ways, including list, timeline, calendar, Kanban and Gantt views.

You can also build and trigger automation rules when tasks are moved or status or priority is changed. Stay aligned with goals, locate risks and hit project deadlines with reports and collaboration tools. Connect with other solutions using its open API and native integration with dozens of apps.

Our Research Process for Asana

Taking software at face value for a product page review is so passe. Luckily, with a little help from my company’s email address, I got a free trial of Asana’s Advanced plan for 30 days.

I set up a dummy project for content creation, complete with the stages and automations we currently use, so I’d have a more apples-to-apples comparison of a real-world project.

Additionally, I tested some “standout” features our researchers suggested and investigated the pros and cons users mentioned on review sites.

To learn the ropes, I visited the help center, watched demo videos and scoured Reddit for shortcuts. This webpage is the result of a week of dedicating all my working hours to living and breathing Asana.

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Hive is a cloud-based service that allows teams to schedule, execute, communicate, and track projects while predicting activities that may affect work. Access files, share and collaborate with team members with its thousands of external integrations. It sends out notifications in real time that alert users to team productivity. All project views reflect updates to ensure that all team members are always on the same page.

It caters to teams of all sizes in industries like marketing, operations, education and more. It is available for Mac, Windows, iOS and Android. It also provides a 14-day free trial without collecting credit card information, and pricing plans are measured per user, per month.
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Microsoft Project is a robust project management software designed to assist professionals in planning, managing, and tracking projects effectively. It is particularly suitable for organizations that require detailed project planning, resource allocation, and progress monitoring. The software offers comprehensive features such as Gantt charts, task dependencies, resource leveling, and budget management.

Key benefits include improved project visibility, enhanced collaboration, streamlined task management, and efficient resource allocation. Its user-friendly interface and customizable templates make it accessible to users of all skill levels. Compared to similar products, Microsoft Project stands out with its advanced features, integration with other Microsoft applications, and extensive support resources.

Pricing varies depending on the specific version and licensing options. Microsoft Project offers flexible pricing plans, including subscription-based models and perpetual licenses, to cater to different business needs.

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Product Assistance

Documentation
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Product Ranking

#74

among all
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#9

among all
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#2

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#19

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#6

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Find out who the leaders are

Analyst Rating Summary

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85
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84
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Customizations
Dashboards and Reporting
Platform Security
Task Management
Team Collaboration
Customizations
Task Management
Integrations and Extensibility
Time Tracking and Management
Team Collaboration
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Task Management
Integrations and Extensibility
Platform Features
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Dashboards and Reporting
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Task Management
Team Collaboration
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Project Planning and Scheduling
Project Tracking
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Task Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Bugzilla
Zoho Projects
Asana
Hive
Microsoft Project
+ Add Product + Add Product
Customizations Dashboards and Reporting Mobile Capabilities Platform Features Project Planning and Scheduling Project Tracking Task Management Team Collaboration Time Tracking and Management 100 84 75 84 77 87 100 91 94 84 77 69 93 82 58 95 97 50 57 97 0 74 97 95 85 47 81 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 462 reviews
Great User Sentiment 872 reviews
Great User Sentiment 27379 reviews
Excellent User Sentiment 800 reviews
Great User Sentiment 3873 reviews
80%
of users recommend this product

Bugzilla has a 'great' User Satisfaction Rating of 80% when considering 462 user reviews from 5 recognized software review sites.

87%
of users recommend this product

Zoho Projects has a 'great' User Satisfaction Rating of 87% when considering 872 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Asana has a 'great' User Satisfaction Rating of 89% when considering 27379 user reviews from 5 recognized software review sites.

91%
of users recommend this product

Hive has a 'excellent' User Satisfaction Rating of 91% when considering 800 user reviews from 4 recognized software review sites.

84%
of users recommend this product

Microsoft Project has a 'great' User Satisfaction Rating of 84% when considering 3873 user reviews from 5 recognized software review sites.

5.0 (10)
5.0 (34)
4.8 (15)
n/a
4.7 (21)
3.9 (110)
4.2 (255)
4.4 (10490)
4.6 (463)
4.0 (1577)
4.14 (132)
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4.2 (242)
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4.5 (182)
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4.1 (127)
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4.6 (236)
4.3 (1084)
5.0 (57)
4.4 (408)
3.7 (83)
4.3 (105)
4.2 (2636)
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4.1 (578)

Awards

we're gathering data
Customizations Award
Task Management Award
Integrations and Extensibility Award
we're gathering data
User Favorite Award
Project Planning and Scheduling Award

Synopsis of User Ratings and Reviews

Free and Open-Source: Bugzilla is free to use and modify, making it a cost-effective solution for organizations of all sizes. Its open-source nature allows for customization and integration with other tools.
Comprehensive Bug Tracking: Bugzilla offers a wide range of features for tracking and managing bugs, including customizable workflows, advanced search capabilities, and detailed reporting. This allows teams to efficiently track and resolve issues.
Email Integration: Bugzilla integrates with email systems, enabling users to create and update bug reports via email. This feature streamlines communication and collaboration among team members.
Extensive Community and Documentation: Bugzilla has a large and active community of users and developers who provide support and contribute to its development. The extensive documentation and resources available make it easy for users to learn and use the tool effectively.
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Functionality: Zoho Projects offers robust tools to manage multiple business needs, including project management, resource allocation, efficient collaboration and timesheets, as reported by approximately 90% of the users who mention the product’s functionality.
Flexible: The system is highly flexible and can be configured for different purposes like marketing and other business requirements, noted nearly 85% of customers who talked about its flexibility.
Integrations: Approximately 75% of the reviewers who mentioned integrations observed that the solution offers multiple APIs and seamless integration with other Zoho suite products and popular external modules for project planning and implementation.
Centralized Communication: The system centralizes all project communication between teams, which makes it easy to search and fix issues, noted nearly 72% of the users who talked about its communication capabilities.
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User Friendly: Reviewers appreciated that the system is easy to use and intuitive with a clean UI, even if you’re new to projects.
Overall Functionality: Workflows and automation, task management and collaboration are everything you’d look for in a project management system, according to users.
Customization: Users liked the customization options for unique team needs, projects and workflows.
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Ease of Use: It is intuitive and user-friendly, as observed by 95% of users who refer to ease of use.
Functionality: It has a robust suite of features that helps boost efficiency, improve effectiveness and save time, as noted by nearly 100% of users who mention functionality.
Communication: Its inbuilt chat features for messaging members while sharing data and updates eases communication across departments and teams, as stated by nearly 98% of users who refer to communication.
Tracking: Nearly 100% of users who specify tracking said that its project view and analytics help track employees, project completion, overdue deadlines, and spot any risk to meet project allocation goals.
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User Friendly: The platform’s functionalities are intuitive and easy to use, as noted by approximately 80% of users who mention the system’s usability.
Project Scheduling: Approximately 81% of the users find its project scheduling capabilities helpful.
Feature-Rich: Approximately 81% of the users who mentioned features said the system provides everything required for proper project handling. It can handle complex projects, create Gantt charts, project timelines and reports.
Customization: Nearly 61% of users who mentioned customization said its customization options were helpful. It integrates with ClearQuest seamlessly and 67% of users find its integrations helpful.
Support: Support is responsive, knowledgeable and helpful, as reported by 100% of reviewers who mention support.
Templates: Approximately 80% of users who mentioned templates find them to be helpful as they display data in an organized manner.
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Steep Learning Curve: The interface can feel clunky and outdated, making navigation and issue tracking challenging for new users.
Limited Project Management Features: Bugzilla primarily focuses on defect tracking and lacks robust features for managing projects holistically, such as Gantt charts or resource allocation tools.
Customization Challenges: While customization is possible, it often requires technical expertise and can be time-consuming to implement effectively.
Reporting Limitations: Generating comprehensive reports with insightful data visualizations can be cumbersome, hindering data-driven decision-making.
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Not Intuitive: The system is not user-friendly with a clunky and unintuitive UI compared to its competitors, reported 88% of reviewers who mentioned the system’s usability.
Cost: Nearly 92% of the users who mentioned cost remarked that Zoho Projects is expensive for small teams looking for more features on a limited budget, doesn’t offer options to customize functionality and its package price is a costly investment for bigger teams with more users.
Data and Reporting: Data generated by the system is difficult to comprehend, and it doesn’t allow report customization using different fields and visuals, observed by about 86% of customers who mentioned reporting.
Support: Customer support is slow and doesn’t offer enough support documentation or tutorial videos to exploit the system’s capabilities fully, noted 80% of reviewers who talked about support.
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>Cost: Users mentioned Asana’s paid plans were too expensive for smaller businesses making it difficult to upgrade from the limited free version.
Set-Up: Getting started can be overwhelming with so many customizations and task options. Users said you may need extra time to implement it effectively.
Advanced Features: Reviewers noted some features like AI, advanced project views, resource management and multiple task assignees require expensive plan upgrades.
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Mobile Application: Approximately 92% of users who mentioned mobile applications reported that it is not as responsive as the desktop app and has many downsides.
Notification: Once read, notifications or follow-up requests can get lost and difficult to find, and some notifications are delayed or not notified at all, as noted by 83% of reviewers who specify notification.
Training: Finding tutorial videos or training during the initial set-up has been difficult, as noted by 78% of reviewers who refer to training.
Integration: Around 82% of the reviewers who specified integration said that they wished for more options for software integration such as Jabber, Teams and more.
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Learning Curve: Nearly 96% of the users that mentioned accessibility think that the software has a steep learning curve.
Efficiency: About 72% of users that mentioned efficiency said the software improved their process optimization.
Collaboration: Close to 83% of the users who mention collaboration said that Project does not facilitate collaborative processes well.
Cost: Approximately 94% of the users who mention cost think that its price is prohibitive and that the software is very expensive for the features it offers.
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Don't let the "bug" in the name fool you – Bugzilla might just be the "zilla" of project management tools you've been searching for.  Bugzilla has garnered a reputation as a reliable and robust tool, particularly favored by development teams. Users consistently praise its comprehensive bug tracking features, including detailed reporting, advanced search capabilities, and customizable workflows. These features enable teams to efficiently identify, track, and resolve issues, ultimately leading to improved software quality. However, some users find the interface to be outdated and less intuitive compared to modern alternatives like Jira and Asana. Additionally, Bugzilla's self-hosted nature can present challenges for teams without dedicated IT resources. Despite these drawbacks, Bugzilla's open-source nature and extensive customization options make it a highly adaptable solution for organizations with specific workflow requirements. Its strengths in bug tracking and flexibility make it ideal for development-focused teams seeking a powerful and customizable tool, especially those comfortable with self-hosting or possessing the necessary IT expertise.

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Zoho Projects offers comprehensive solutions for its customers to tackle multiple business needs with ease. Users have full control of their projects as they can manage every stage of project progress, allocate resources, manage tasks, record timesheets and automate workflow processes for standardization. It offers an extensive knowledge base and fosters team collaboration for efficient project completion. However, its UI is clunky and difficult to use, it requires a steep learning curve to make optimal use of its full capabilities, comes with limited features in its basic version and offers sluggish customer support.

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Asana is a work management platform designed to help users organize and streamline operations with a user-friendly, customizable interface, automation and AI. Key features include the ability to create custom fields, deadlines, and subtasks, utilize various project views like Kanban boards and timelines, and leverage AI for summarizing tasks and drafting workflows. During my test of the software, I liked how easy it was to create a task by email and create project and task summaries using their AI tool.Customization was also a win. I built a task template for my Content Creation project with custom fields, relative due dates, assignees and a bulleted checklist. However, head’s up, adding task templates to existing tasks requires creating a new task with the template and merging it. Hands down, workflow management was one of my favorite parts of testing Asana. Adding in new sections (without having to go to the list view) and creating custom rules for transitions with a little help from their version of prompts was a breeze.Collaboration is another plus, with in-card comments and mentions, an inbox, group and individual messaging in platform and guest accounts with custom permissions for external users.On the downside, if you don’t have access to a free trial of the paid version (like I did), the free version may not be as effective. You won’t be able to access AI features, certain project views and resource management. The setup also isn’t exactly intuitive, and you may need training plus multiple visits to the help center to conceptualize your project and pick the right template.Overall, Asana is a fantastic all-in-one project management solution for users looking for a flexible tool with AI assistance and don’t mind springing for one of the paid plans.

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Hive is a user-friendly solution that offers a multitude of features like project planning, file sharing, task management automation, project views, reporting, scheduling and more. Time and project tracking help manage team utilization and resource allocation. Users can converse with individuals or groups and collaborate with clients using integrated tools. Users can organize and prioritize tasks based on color, tags, projects and schedules. Many reviewers noted that its mobile application is a downside and could benefit from an upgrade to its functions. Finding training is difficult; however support teams are responsive with queries and help, especially during initial set-up.

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Microsoft Project remains a robust project management software, praised for its intuitive interface and comprehensive feature set. Users appreciate its Gantt charts, resource management capabilities, and integration with other Microsoft products. However, some find its advanced features overwhelming and its reporting capabilities limited compared to specialized project management tools. Project differentiates itself with its ease of use and integration with the Microsoft ecosystem. Its intuitive interface makes it accessible to users of all skill levels, while its integration with tools like Microsoft Teams and SharePoint streamlines collaboration. These strengths make it an excellent choice for teams heavily reliant on Microsoft products. Microsoft Project is best suited for small to medium-sized businesses and teams that prioritize ease of use and Microsoft integration. Its intuitive interface and comprehensive feature set make it a valuable tool for managing projects effectively, while its integration with other Microsoft products enhances collaboration and productivity.

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Related Categories

Top Alternatives in Project Management Software


Airtable

Asana

Basecamp

ClickUp

Jira

LiquidPlanner

MeisterTask

Microsoft Project

monday.com

ProofHub

Smartsheet

TeamGantt

Teamwork

Wrike

Zoho Projects

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