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Bugzilla vs Scoro

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Our analysts compared Bugzilla vs Scoro based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Bugzilla Software Tool
Scoro Software Tool
SelectHub Award Winner
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Product Basics

Bugzilla is a web-based bug tracking system that helps software development teams manage and track software defects. It's a great fit for organizations of all sizes that need to streamline their bug tracking process. Bugzilla's ease of use, scalability, and flexibility make it a popular choice among developers. Its robust features, such as advanced search capabilities, email notifications, and customizable workflows, contribute to its effectiveness in improving software quality.

Bugzilla is free and open-source software, making it a cost-effective solution compared to some commercial bug tracking tools that may require licensing fees. User experiences with Bugzilla vary, with some users finding it highly effective for their needs and others preferring alternative solutions with different features or interfaces. Consider exploring different options to determine the best fit for your specific project management requirements.

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Scoro is a cloud-based system for small to mid-sized businesses that is available as a mobile app. It manages projects, clients, invoices and tracks business results. It has budgeting and forecasting capabilities. Its security is handled on many levels and allows different user groups to access rights. It improves speed and delivery

It is customizable and can integrate with other applications. It integrates with modules like Toggl, Slack, Asana, Jira, QuickBooks Online, Xero Accounting, Microsoft Dynamics Salesforce, WooCommerce and more. It also integrates with file management modules like Dropbox, FTP and Google Docs, support modules like Zendesk and Freshdesk and payment gateways like Stripe and PayPal. Users can also create their own integrations and submit them to the marketplace.
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$0 Open-Source
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$26 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Create Functional Software: Turn in polished projects more quickly with specialized tools for error management and cleanup. 
  • Simplify Bug Tracking: Pinpoint errors in software and flag for future reference with a user-friendly interface. 
  • Free Usage: Gain unlimited access to features and tools without paying premium subscription fees for the program. 
  • Precise Tool: Create a streamlined system for tracking issues in projects with a diverse toolset. Facilitate proofreading at every step. 
  • Project Insight: Gain clarity on error patterns and project progress with monitoring tools like advanced searching and scheduled reports. Identify and address project vulnerabilities using data gathered from past summaries of projects. 
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  • Customization: Set permissions for individual users, select PDF templates for invoices, create custom reports and views and add custom fields to almost any feature.  
  • Mobility: Available as a mobile app for Apple or Android smartphones, it enables easy access and notifications. 
  • Integration: Has many integration options and syncs with users’ current calendar application. Connect Scoro with file storage, sync financial information with accounting software and more.  
  • Visibility: Reports and dashboards provide insights for an overall view of the business. Keeps related responsibilities together on one page and lets users manage budgets and project portfolios from one dashboard.  
  • Improve Efficiency: Automates routine tasks like creating invoices and converting quotes into purchase orders. Leverages automation to reduce errors and free up employees for more important tasks.  
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  • Scheduled Reports: Program automated email reports to update assigned projects and bugs. 
  • Email Notifications: Receive email notifications when changes are made in the program. Customize by user preferences to identify essential data to push. 
  • Reports and charts: Create and run status reports within the bug database. Utilize reports to create graphs, tables and charts. 
  • Duplicate Detection: Prevent unnecessary files in the database with automatic duplicate bug detection. Use automatic summary comparisons to analyze bug files for similarities. 
  • Time Tracking: Set deadlines and track time spent fixing bugs. Receive automated estimates for lag time and bug fixes. 
  • Request Attachments: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Advanced Search: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Patch View: Identify and track patches attached to bugs in the Patch Viewer. Integrate with LXR, CVS and Bonsai to cross-reference and process data streams. 
  • Watch Function: Keep up with other users’ bugs while they’re unavailable by receiving notifications for the publicly accessible bugs assigned to them in the database. 
  • Custom Fields: Add custom fields to the database to capture data points specific to a business or project. Make these fields searchable for later use. 
  • Project Statuses: Use premade project statuses to label bugs in the database, or create custom project statuses tailored to specific businesses. 
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  • Project Management: Manage budgets, a project portfolio and planned tasks from one central page. Allocate billable and non-billable work and stay aware of the team’s progress in real time. 
  • Work Scheduling and Tracking: Has a planner that provides a visual overview of deadlines, individual employees’ workload, open slots and potential over-bookings. Link projects and events with a shared team calendar. Manage tasks by priorities, deadlines, statuses and projects using task lists.  
  • Financial Management: Automate invoice reminders, send invoices as PDF files and keep track of purchases and costs with financial management features. Advanced capabilities include forecasting, budget scenario comparison and the option to set multi-currency custom rates based on team members, clients or projects.  
  • Customer Relationship Management: Manage customers with an intuitive contact list. View communication history, invoices, projects, quotes, orders and contact information on one page. Search, sort or filter contacts based on location, latest activity and more.  
  • Quoting and Sales: Compiles quotes, sends them as PDFs and converts them into purchase orders. Provides an overview of the sales funnel.  
  • Reporting and Dashboard: The dashboard displays real-time company data like KPIs, actionable items and conversions. Generates financial reports and displays what the team is spending time on, missed deadlines and unassigned tasks. 
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Product Ranking

#74

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#105

among all
Project Management Software

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User Sentiment Summary

Great User Sentiment 462 reviews
Excellent User Sentiment 671 reviews
80%
of users recommend this product

Bugzilla has a 'great' User Satisfaction Rating of 80% when considering 462 user reviews from 5 recognized software review sites.

92%
of users recommend this product

Scoro has a 'excellent' User Satisfaction Rating of 92% when considering 671 user reviews from 5 recognized software review sites.

5.0 (10)
n/a
3.9 (110)
4.5 (161)
4.14 (132)
4.63 (178)
n/a
4.6 (138)
4.1 (127)
4.6 (192)
3.7 (83)
2.1 (2)

Awards

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Scoro stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Free and Open-Source: Bugzilla is free to use and modify, making it a cost-effective solution for organizations of all sizes. Its open-source nature allows for customization and integration with other tools.
Comprehensive Bug Tracking: Bugzilla offers a wide range of features for tracking and managing bugs, including customizable workflows, advanced search capabilities, and detailed reporting. This allows teams to efficiently track and resolve issues.
Email Integration: Bugzilla integrates with email systems, enabling users to create and update bug reports via email. This feature streamlines communication and collaboration among team members.
Extensive Community and Documentation: Bugzilla has a large and active community of users and developers who provide support and contribute to its development. The extensive documentation and resources available make it easy for users to learn and use the tool effectively.
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User Friendly: The system is easy to use and intuitive, as noted by approximately 96% of users who mention the system’s usability.
Interface: Nearly 73% of the users that mention the interface think it is quite intuitive and easy to navigate.
Control Center: Approximately 81% of the users reviewed think that the Control Center’s many features are useful and increase efficiency.
Timesheet Tracking: About 54% of users who mention time-sheet tracking find it helpful for organization and work tracking.
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Steep Learning Curve: The interface can feel clunky and outdated, making navigation and issue tracking challenging for new users.
Limited Project Management Features: Bugzilla primarily focuses on defect tracking and lacks robust features for managing projects holistically, such as Gantt charts or resource allocation tools.
Customization Challenges: While customization is possible, it often requires technical expertise and can be time-consuming to implement effectively.
Reporting Limitations: Generating comprehensive reports with insightful data visualizations can be cumbersome, hindering data-driven decision-making.
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Cost: Nearly 100% of users who mentioned cost reported that Asana’s premium offerings were too expensive for smaller businesses or as prohibitive.
Integrations: Available integrations are not seamless, as reported by 64% of reviewers who mention integrations.
Mobile App: Almost 100% of the users who mention the mobile app think it is difficult to use and does not add value. They prefer the web version of the software.
Reporting: Nearly 55% of the users who mention the reporting feature don’t find it useful. It does not offer Gantt charts.
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Don't let the "bug" in the name fool you – Bugzilla might just be the "zilla" of project management tools you've been searching for.  Bugzilla has garnered a reputation as a reliable and robust tool, particularly favored by development teams. Users consistently praise its comprehensive bug tracking features, including detailed reporting, advanced search capabilities, and customizable workflows. These features enable teams to efficiently identify, track, and resolve issues, ultimately leading to improved software quality. However, some users find the interface to be outdated and less intuitive compared to modern alternatives like Jira and Asana. Additionally, Bugzilla's self-hosted nature can present challenges for teams without dedicated IT resources. Despite these drawbacks, Bugzilla's open-source nature and extensive customization options make it a highly adaptable solution for organizations with specific workflow requirements. Its strengths in bug tracking and flexibility make it ideal for development-focused teams seeking a powerful and customizable tool, especially those comfortable with self-hosting or possessing the necessary IT expertise.

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Scoro comes equipped with a control center that allows users to create, transfer and assign tasks. It also generates alerts automatically from the calendar. It is user-friendly, and the interface is intuitive. Its advertising management tool is also quite helpful. Many users find the cost prohibitive, and it does not support Gantt charts. Integrations with Outlook and QuickBooks aren't smooth.

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Screenshots

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