Bugzilla vs ProWorkFlow

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Our analysts compared Bugzilla vs ProWorkFlow based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Bugzilla Software Tool
ProWorkFlow Software Tool

Product Basics

Bugzilla is a web-based bug tracking system that helps software development teams manage and track software defects. It's a great fit for organizations of all sizes that need to streamline their bug tracking process. Bugzilla's ease of use, scalability, and flexibility make it a popular choice among developers. Its robust features, such as advanced search capabilities, email notifications, and customizable workflows, contribute to its effectiveness in improving software quality.

Bugzilla is free and open-source software, making it a cost-effective solution compared to some commercial bug tracking tools that may require licensing fees. User experiences with Bugzilla vary, with some users finding it highly effective for their needs and others preferring alternative solutions with different features or interfaces. Consider exploring different options to determine the best fit for your specific project management requirements.

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ProWorkFlow is a comprehensive online project management and time tracking solution that serves companies of various sizes. It combines robust capabilities along with timesheets, task management, workflow management, resource management, contract management, reporting, templates, file sharing, alerts, notifications and more. It comes with an availability and timeline tool for scheduling tasks.

It displays a graphical summary of ongoing projects, which fosters collaboration and helps multiple employees work simultaneously. Its built-in messaging tool streamlines communication between different teams and helps them share documents, send notifications and chat.

It helps track Kanban boards, Gantt chart tasks, communications, documents, invoices, quotes and time. Its drag-and-drop capabilities help track time and set dates in timesheets. Businesses can tailor it to accommodate their processes using its customizable functions and API. Its mobile site version is accessible through iOS and Android devices.
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$0 Open-Source
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$20/User, Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Create Functional Software: Turn in polished projects more quickly with specialized tools for error management and cleanup. 
  • Simplify Bug Tracking: Pinpoint errors in software and flag for future reference with a user-friendly interface. 
  • Free Usage: Gain unlimited access to features and tools without paying premium subscription fees for the program. 
  • Precise Tool: Create a streamlined system for tracking issues in projects with a diverse toolset. Facilitate proofreading at every step. 
  • Project Insight: Gain clarity on error patterns and project progress with monitoring tools like advanced searching and scheduled reports. Identify and address project vulnerabilities using data gathered from past summaries of projects. 
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  • Easy-to-Use: Organize all company-related information on its project dashboard. Set-up projects easily with drag-and-drop functionality and simple scheduling. Create and delegate tasks with an easy-to-use bulk task editor and control workflows efficiently. Users can create templates for similar projects for future use. Drag and drop files easily by uploading them from a desktop. 
  • Fosters Collaboration: Its built-in messaging lets businesses keep their clients and teams up-to-date. Comprehensive messaging capabilities are integrated with existing emails and help keep customers informed. Fosters discussion threads within teams and keeps projects on track. Attach files while sending messages and choose to make them public or private. Send notification alerts and upload files with messages. 
  • Work On-the-Go: ProWorkFlow’s mobile application helps users manage projects and tasks anytime, anywhere. Track time, manage tasks, download files and keep teams updated from your smartphone or tablet. Displays upcoming tasks in a timeline view and monitors time easily. Quickly creates and edits tasks, projects and replies to messages. Users can view and edit companies and contacts. 
  • Fully Customizable: Users can tailor their ProWorkFlow account to match their company’s branding and logo. Modify appearance, adjust color schemes and configuration to impress clients. Customize roles or permissions for users and create customized workflows using project templates. Organize work using tags, categories and statuses. Add external links and adjust date format, currency and more. 
  • Notifications: Its notification tab tracks tasks, messages, projects assigned and more. Ensures users never miss crucial project information. Helps you stay abreast of projects and tasks by emailing a summary of overdue and finished tasks. Get tailored reminders by customizing alerts. 
  • Free Training and Support: Offers free online support and basic training. Provides free quality support through consultations and training to get businesses up and running. Offers reliable security to store an organization’s data. Data is stored on Rackspace hosted servers in a SAS 70 Type II certified data center. Separate SQL databases store customer data like contacts, tasks and projects. 
  • Integrations: ProWorkFlow’s API lets businesses build apps, reports and integrations. Users can create their own offline apps to share data and integrate with third-party apps. Seamlessly integrates with external modules like Quickbooks, Freshbooks, Xero, MYOB AccountRight, Dropbox, Zapier, Google Drive, Kashflow and OneDrive. 
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  • Scheduled Reports: Program automated email reports to update assigned projects and bugs. 
  • Email Notifications: Receive email notifications when changes are made in the program. Customize by user preferences to identify essential data to push. 
  • Reports and charts: Create and run status reports within the bug database. Utilize reports to create graphs, tables and charts. 
  • Duplicate Detection: Prevent unnecessary files in the database with automatic duplicate bug detection. Use automatic summary comparisons to analyze bug files for similarities. 
  • Time Tracking: Set deadlines and track time spent fixing bugs. Receive automated estimates for lag time and bug fixes. 
  • Request Attachments: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Advanced Search: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Patch View: Identify and track patches attached to bugs in the Patch Viewer. Integrate with LXR, CVS and Bonsai to cross-reference and process data streams. 
  • Watch Function: Keep up with other users’ bugs while they’re unavailable by receiving notifications for the publicly accessible bugs assigned to them in the database. 
  • Custom Fields: Add custom fields to the database to capture data points specific to a business or project. Make these fields searchable for later use. 
  • Project Statuses: Use premade project statuses to label bugs in the database, or create custom project statuses tailored to specific businesses. 
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  • Project Management: Its bulk task editor creates and delegates tasks like time allocations, start and due dates, statuses, staff assigned, statuses and more quickly. Organize tasks by deadlines, projects or upcoming work review. A project management dashboard displays all ongoing projects with relevant details. Manage projects with company overviews and interactive timelines. Plan projects as per staff availability and set achievable deadlines. Break projects into doable tasks and prioritize important tasks. Robust templates help recreate similar projects and tasks. 
  • Workload Management: Manages workloads to align with the company’s operational processes. Enable or disable permissions, personalize data, integrate with Google Maps and update details to efficiently manage contacts. Choose from default templates or customize reports. Offers invoices and quotes at a single location. Sends alerts from built-in notifications. 
  • Timesheets and Resource Management: Included timesheets leverage drag-and-drop technology. Offers a timer for bulk time entry directly, automated time tracking, widgets, configurable working hours, add-ons for time tracking and more. Keeps track of deadlines and resources while sending live alerts for project tasks and activities. Highlights overdue items and generates performance reports according to staff workloads. Create filters on reports using custom reporting and export them to various formats. Streamline projects and tasks using tracking and budgeting tools. Creates invoices and quotes based on budgeted time and actual time spent to finish projects and tasks. 
  • Reporting: Robust reporting tools measure business metrics for smart decision-making. Generate customized reports to assess an organization’s progress and provide answers to most asked questions. A custom report builder lets users select filters and data they require to share with their team. Standard reports give detailed information on work performance, including tasks, projects, financial status and time. Custom reports let users build their own reports, select the filters and data that they require and share reports with their teams. Export reports to multiple formats for easy consumption. 
  • Dashboard: Its user-friendly dashboard displays a graphical summary of upcoming, completed and active work. Recent work tabs show who’s logged in and which tasks they are working on. Overdue items and projects are listed in red on top of the page to help prioritize tasks. Displays a summary of quotes and invoices paid, created, accepted and time tracked. Lists recent actions and logins. 
  • Templates: Streamline projects, tasks and invoice or quote creation with modular template options, which can be imported multiple times in a project. Create project quotes and invoices in seconds by mixing and matching services offered to clients. Save template settings and apply them with a single click. Create tasks, subtasks, add descriptions, pre-assign staff, allocate start and end dates, attach files and determine priorities. Create invoice templates quickly with pre-defined staff rates, line items, task rates, payment terms and more. 
  • Tracks Time: Comes with a built-in time tracker to start or stop manual time monitoring. Offers timesheets with drag-and-drop functionality to track time easily or make entries in a traditional manner. Users can track time from their desktops with the time tracker wizard or activate mobile punch ins for employees. Monitor time spent in time summary of projects or the time summary page. Summary views on the dashboard ensure teams stay on track. 
  • Creates Invoices and Quotes: Create an invoice from time records by selecting a project or a client or manually generate invoices using libraries and editing tools. Send invoices directly to clients or download them in PDF formats. Optional quotes plugin creates quotes and sends them directly to clients or can be downloaded. Powerful editing, branding and templating tools help users impress their clients and win business. 
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Product Ranking

#74

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Project Management Software

#109

among all
Project Management Software

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User Sentiment Summary

Great User Sentiment 462 reviews
Great User Sentiment 248 reviews
80%
of users recommend this product

Bugzilla has a 'great' User Satisfaction Rating of 80% when considering 462 user reviews from 5 recognized software review sites.

89%
of users recommend this product

ProWorkFlow has a 'great' User Satisfaction Rating of 89% when considering 248 user reviews from 1 recognized software review sites.

5.0 (10)
n/a
3.9 (110)
n/a
4.14 (132)
4.47 (248)
4.1 (127)
n/a
3.7 (83)
n/a

Synopsis of User Ratings and Reviews

Free and Open-Source: Bugzilla is free to use and modify, making it a cost-effective solution for organizations of all sizes. Its open-source nature allows for customization and integration with other tools.
Comprehensive Bug Tracking: Bugzilla offers a wide range of features for tracking and managing bugs, including customizable workflows, advanced search capabilities, and detailed reporting. This allows teams to efficiently track and resolve issues.
Email Integration: Bugzilla integrates with email systems, enabling users to create and update bug reports via email. This feature streamlines communication and collaboration among team members.
Extensive Community and Documentation: Bugzilla has a large and active community of users and developers who provide support and contribute to its development. The extensive documentation and resources available make it easy for users to learn and use the tool effectively.
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Intuitive Interface: Users praise ProWorkFlow for its user-friendly design, making it easy to navigate and manage projects without a steep learning curve.
Customizable Features: ProWorkFlow offers a high degree of customization, allowing teams to tailor the platform to their specific workflows and project needs. This includes options for custom fields, task dependencies, and reporting.
Effective Collaboration Tools: ProWorkFlow facilitates seamless team collaboration with features like in-app messaging, file sharing, and real-time task updates, keeping everyone on the same page.
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Steep Learning Curve: The interface can feel clunky and outdated, making navigation and issue tracking challenging for new users.
Limited Project Management Features: Bugzilla primarily focuses on defect tracking and lacks robust features for managing projects holistically, such as Gantt charts or resource allocation tools.
Customization Challenges: While customization is possible, it often requires technical expertise and can be time-consuming to implement effectively.
Reporting Limitations: Generating comprehensive reports with insightful data visualizations can be cumbersome, hindering data-driven decision-making.
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Limited Customization: Users express frustration over the inflexibility of templates and dashboards, making it difficult to tailor the system to their specific workflow needs.
Cumbersome Interface: Navigating through multiple menus and a lack of intuitive design make the user experience clunky and time-consuming.
Reporting Limitations: Generating comprehensive reports with granular data for in-depth project analysis proves challenging, limiting insights for decision-making.
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Don't let the "bug" in the name fool you – Bugzilla might just be the "zilla" of project management tools you've been searching for.  Bugzilla has garnered a reputation as a reliable and robust tool, particularly favored by development teams. Users consistently praise its comprehensive bug tracking features, including detailed reporting, advanced search capabilities, and customizable workflows. These features enable teams to efficiently identify, track, and resolve issues, ultimately leading to improved software quality. However, some users find the interface to be outdated and less intuitive compared to modern alternatives like Jira and Asana. Additionally, Bugzilla's self-hosted nature can present challenges for teams without dedicated IT resources. Despite these drawbacks, Bugzilla's open-source nature and extensive customization options make it a highly adaptable solution for organizations with specific workflow requirements. Its strengths in bug tracking and flexibility make it ideal for development-focused teams seeking a powerful and customizable tool, especially those comfortable with self-hosting or possessing the necessary IT expertise.

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Is ProWorkFlow truly the project management solution for your team? User reviews from the last year suggest it might be a mixed bag. While many appreciate its intuitive interface and robust features for task management, collaboration, and reporting, some find it clunky and less user-friendly than competitors like Asana or Trello. ProWorkFlow's strength lies in its comprehensive approach, offering a one-stop shop for managing projects from start to finish. For example, users praise its Gantt chart functionality, which provides a clear visual overview of project timelines and dependencies. However, its learning curve and lack of seamless integration with other popular tools are major drawbacks for some. Ultimately, ProWorkFlow seems best suited for larger teams or organizations with complex project management needs who prioritize a feature-rich solution over simplicity and integrations. Smaller teams or those seeking a more streamlined experience might find better alternatives in the market.

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