Backlog vs OpenAir

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Our analysts compared Backlog vs OpenAir based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

OpenAir Software Tool

Product Basics

Backlog is a cloud-hosted issue tracking and resource management solution that helps developers work with design, IT and marketing teams. Its core capabilities include subtasking, bug tracking, file sharing, Gantt charts, burndown charts and watchlists. Businesses can track overall work progress while prioritizing tasks and to-do lists through team collaboration.

Developers can integrate it with SVN and Git to manage project tasks and source codes. It offers businesses visibility into project workflows and daily timelines using Gantt charts, which get updated in real time. Managers can track and compare project modifications, monitor document changes and leave comments on pull requests. Users can dissect Gantt charts by milestone, assignee or category and export to Excel sheets.
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OpenAir by NetSuite, Inc. is a comprehensive software solution designed to streamline project management tasks. It is particularly well-suited for businesses looking for an all-in-one platform to manage projects, resources, and expenses efficiently. One of the key benefits of OpenAir is its ability to enhance project delivery through improved planning and resource allocation, making it a valuable tool for organizations aiming to optimize their project management processes. The software boasts popular features such as time tracking, expense management, and invoicing, which collectively contribute to its robust project management capabilities. When compared to similar products, users often highlight OpenAir's seamless integration with other business systems and its scalability as significant advantages. Pricing considerations for OpenAir typically involve a subscription model, where costs are based on the number of users and the specific features required, allowing for flexibility to suit various business sizes and needs.

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$35 Monthly, Freemium
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$399/User, Monthly
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Product Insights

  • Gantt and Burndown Charts: Get a timeline view into the entire project for better planning. Track projects with details like tasks in progress, tasks assigned to each employee and completion dates. Automatically generate reports from both charts and drill them down for deeper insights. Update assignees, due dates and other details when required. 
  • Knowledge Sharing: Create accessible wikis that can be downloaded and edited by team members. Personalize capabilities and tools based on workflows. Store all team data and files while recording real-time conversations in a central place accessible by everyone. Retrieve files and customer information easily. 
  • Mobile App: Keep in touch with project progress and work updates, even when out of the office. Comment, create and update tasks on-the-go. Sync with online workspaces automatically using native Android and iOS apps. 
  • File Sharing: Store project files in a central location while adding comments for assigned employees. Upload files into folders created for a project, issue or team. Report issues by setting up an email address or through web forms. 
  • Notifications: Notify specific employees about tasks that require attention. Send notifications when posting a comment, creating a task, updating a wiki and more. 
  • Jira and Redmine Importer: Get step-by-step instructions on migrating data successfully from Jira and Redmine. Strengthen security with IP restrictions and manage workspace access for better information control. 
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  • Visibility: Track KPIs through graphical analysis, see which employees are on PTO and who has requested time off on specific days.  
  • User-Friendly: Report search capabilities are easy to use. Lets users browse through numerous reports using basic search terminology and find specific documents.  
  • Individualized Solution: Can be customized to meet individual needs. Develop reports that measure data points relevant to operational needs with drag-and-drop tools. 
  • Increased Productivity: Lets users visualize labor allocation for streamlined employee scheduling. Employee availability, skill and experience can be measured for project assignments.
  • Communication: Add notes to the workflow to ensure standardized communication. Add notes to clarify information about time entries.  
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  • Project Management: Use burndown charts, Gantt charts or boards to monitor in progress or completed tasks and issues that require attention. Get a view of tasks within large projects and manage schedules with Gantt charts. Track team progress using Kanban boards.  
  • Task Management: Create task hierarchies to organize workflows. Split large projects into parent and child tasks. Divide child tasks or subtasks among team members, prepare checklists to monitor start and due dates, categories, project milestones, custom fields and more. Track project progress by monitoring assigned tasks while updating deadlines for clients. Use Gantt charts to get an overview of task status and status of task owners in one place. 
  • Bug Tracking: Identify bugs and prioritize the process to fix them. Collaborate with teams to fix bugs by logging them as issues, which act as a central hub to discuss and resolve each bug. Let managers and teams get a top view of progress on each bug. Understand bugs and fixes with the module's archives. 
  • Version Control: Discuss, organize and monitor all work progress in one location. Integrate with SVN and Git to manage source codes along with projects. Make codes better while discussing new features with the team before incorporating them into projects. View work on every branch, monitor changes and review team’s work. 
  • Team Collaboration: Eliminate confusion and get more done with enhanced team collaboration and communication. Set user roles and create guest accounts for non-technical teams and clients. Collaborate to edit, share and access wikis while getting notified about changes. Provide feedback, suggest changes and appreciate employees for good work. 
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  • Time Tracking: Customizes timesheet approvals by client and project, supports multi-level and project-based approvals and lets users track leave and vacation time. View who is in or out of the office to schedule meetings and appointments. Add notes and descriptions to each input, and sort time by billable and non-billable hours.  
  • Project Management: Users can view the complete status of a project to keep tasks on-track and reduce the potential for errors or incomplete deliverables. Develop “what if” project planning scenarios to adjust margins, billing rates, pricing and staffing. Also supports Gantt charts, project status summaries and exceptions reports.  
  • Reporting/Dashboard: Dashboards reflect KPIs on initial login. Present profit margins, resource utilization and projected vs. actual budgets as graphs to make development of actionable insights faster and easier. Build reports using drag-and-drop tools. 
  • Resource Management: View labor resource allocation and deploy staff members to different projects based on experience, skills, availability and more. using the resource management tool. Deploy labor resources from across the globe, attribute work back to the correct project teams and bill labor resources in the appropriate currency.  
  • Expense Tracking: Integrates with workflows like project accounting and invoicing to expedite the expense management cycle, including expense submission, approval and reporting. Expenses are tied directly to projects, eliminating confusion regarding where an expense came from and who should be billed.  
  • Invoicing: Supports multi-currency and multi-taxation requirements such as PST, VAT and GST. Manages finances from the time a bid is prepared to the time an internal charge-back is issued. Project profitability is tracked on a case-by-case basis due to the complexity of measuring ROI for diverse projects. Revenue recognition is conducted separately from project billing. 
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Product Ranking

#44

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#7

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Project Management Software

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User Sentiment Summary

Excellent User Sentiment 312 reviews
Good User Sentiment 295 reviews
90%
of users recommend this product

Backlog has a 'excellent' User Satisfaction Rating of 90% when considering 312 user reviews from 5 recognized software review sites.

75%
of users recommend this product

OpenAir has a 'good' User Satisfaction Rating of 75% when considering 295 user reviews from 4 recognized software review sites.

4.5 (14)
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4.5 (163)
3.7 (198)
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4.2 (33)
4.5 (122)
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4.2 (6)
4.0 (22)
4.5 (7)
3.4 (42)

Awards

Backlog stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Visual Task Boards: Backlog provides Kanban-style boards that give teams a clear overview of project progress, allowing them to easily track tasks through different stages of completion.
Gantt Charts: Users appreciate the ability to visualize project timelines and dependencies using Gantt charts, which helps with planning and scheduling.
Custom Fields: Backlog allows users to create custom fields to store project-specific information, making it adaptable to various workflows and use cases.
Wiki Functionality: The platform includes a built-in wiki feature that enables teams to document project details, share knowledge, and collaborate effectively.
Version Control: Backlog integrates with Git and Subversion, providing version control capabilities for managing code and documents within projects.
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User Friendly: The system is easy to use and intuitive, as noted by approximately 86% of users who mention the system’s usability.
Time Tracking and Expense Reports: Approximately 90% of the users reviewed think this feature increases their productivity and effectiveness.
Customization: Nearly 75% of the users reviewed find this feature to be quite robust.
Reporting: About 57% of the users reviewed find its reporting capabilities to be helpful and informative.
Support: Nearly 67% of the users reviewed think the support offered by OpenAir is helpful.
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Limited Customization: Backlog's interface and workflow options can feel restrictive for teams with unique or complex project management needs. The platform's opinionated approach may not align with all team preferences, potentially hindering adaptability.
Reporting Capabilities: Generating in-depth reports or extracting specific data points can be challenging due to Backlog's reporting limitations. Users often find themselves needing to export data and manipulate it externally to gain deeper insights, adding an extra step to the process.
Mobile App Functionality: The Backlog mobile app has received feedback for lacking the full functionality and intuitiveness of the web version. This can limit users' ability to effectively manage tasks and projects while on the go, potentially impacting productivity and responsiveness.
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Cost: Nearly 100% of users who mentioned cost reported that OpenAir’s offerings were too expensive for smaller businesses or prohibitive.
Implementation: The physical implementation process misses the mark, and can be difficult according to 70% of reviewers who mention implementation.
Intuitive Interface: Nearly 65% of the users reviewed think that the interface is not intuitive and that administrative tools are limited.
Bugs: Approximately 100% of users that mentioned bugs or slowdowns think that the system is clunky and disrupts work.
Integration: Nearly 60% of the users who mention integration think that integration between OpenAir and NetSuite is not seamless. Also, Microsoft Projects importing is not smooth.
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Don't get stuck in a project management "backlog"; streamline your workflow with Backlog: This software has garnered positive attention for its user-friendly interface, making it a breeze for teams to jump right in and start managing tasks. Backlog's diverse features, like Kanban boards and Gantt charts, cater to various team needs, while its integrations with other tools ensure a seamless workflow. Users appreciate its affordability, making it a cost-effective solution for project management. However, some users point out that Backlog lacks certain features, such as time tracking, and offers limited templates and customization options. Compared to competitors like Asana and Trello, Backlog shines in its simplicity and focus on core project management functionalities. While it may not have all the bells and whistles of some platforms, its straightforward approach resonates with teams seeking an uncomplicated solution. Backlog's strength lies in its ability to bring clarity and organization to projects without overwhelming users with excessive features. Backlog is best suited for small to medium-sized teams, particularly those in software development and project management, who value a user-friendly and affordable solution with robust task management and collaboration features. Its intuitive interface and focus on essential project management tools make it an ideal choice for teams looking to enhance their productivity and streamline their workflows without the complexity of more feature-rich platforms.

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OpenAir, a project management software solution, has received positive feedback from users for its ability to streamline project management processes. Users appreciate its user-friendly interface, flexibility, and comprehensive features that enhance efficiency and organization. The software's task management, resource management, collaboration tools, and reporting capabilities have significantly improved project outcomes for many businesses. Compared to similar products, OpenAir stands out due to its ease of use and adaptability to various project types and sizes. Users have highlighted its intuitive design, which allows for quick adoption and minimal training time. Additionally, OpenAir's flexibility enables businesses to customize workflows, dashboards, and reports to align with their specific needs. This adaptability is crucial for organizations with diverse project requirements and evolving processes. OpenAir is well-suited for businesses of all sizes seeking to enhance their project management practices. Its scalability and comprehensive features make it an ideal choice for small teams, large enterprises, and everything in between. The software's ability to centralize project information, facilitate collaboration, and provide real-time insights empowers teams to make informed decisions, optimize resource allocation, and deliver projects on time and within budget.

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