Jaggaer vs Oracle Services Procurement

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Our analysts compared Jaggaer vs Oracle Services Procurement based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.

Jaggaer Software Tool
Oracle Services Procurement Software Tool

Product Basics

Jaggaer offers a comprehensive software solution designed to streamline Supply Chain Management tasks, including procurement, sourcing, and supplier management. This platform is particularly well-suited for large enterprises and organizations with complex supply chains due to its robust capabilities and scalability. Users benefit from enhanced visibility, improved efficiency, and cost savings through automated processes and data-driven insights.

Key features include advanced analytics, supplier collaboration tools, and contract management, which collectively foster better decision-making and stronger supplier relationships. Compared to similar products, Jaggaer is often praised for its user-friendly interface and extensive customization options, which cater to diverse business needs. Pricing typically varies based on the number of users and specific modules required, with options for annual or multi-year subscriptions, making it a flexible choice for different budgetary constraints.

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Oracle Services Procurement (now known as Oracle Procurement Cloud) streamlines the acquisition and management of services like repairs, contingent workers, and professional services. It automates processes from requisitioning to payment, offering features like negotiated contracts, progress payment schedules, and project tracking. This solution suits large enterprises with complex service procurement needs. Users appreciate its integration with other Oracle products and its ability to increase visibility and control over service spending. However, its price tag may be out of reach for smaller organizations.

Pros
  • Streamlines service procurement
  • Increases visibility and control
  • Integrates with other Oracle products
  • Automates processes
  • Negotiated contracts and progress payments
Cons
  • High cost
  • Complex setup
  • Limited reporting capabilities
  • Not suitable for small businesses
  • Requires training and expertise
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$45,000 Annually
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$400/User, Monthly
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Windows
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Linux
Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Optimize Spending: Analytics and AI-powered tools provide detailed insights to help make informed decisions and optimize spending across S2P (Source-to-Pay) processes. 
  • Boost Employee Productivity: Enable focus on more important tasks and planning by using automated invoicing, inventory management and other operations. 
  • Streamline Processes:  Minimize supply chain uncertainty and risks through automation and adapting standard approaches using quality management tools. 
  • Improve ROI: Source and evaluate several suppliers that drive better sourcing plans and improve performance. Following strategic approaches with consistent tracking and monitoring helps boost ROI. 
  • Enhance Supplier Relationships: Improve collaboration speed by giving access to approvals, counter proposals and contract revisions in one place. Quick and easy communication and feedback exchanges help strengthen relationships with suppliers. 
  • Accurate and Faster Invoicing: Eradicate unnecessary expenses and manual effort, speed up processing time, and reduce the chances of error with digital, automated invoicing. 
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  • Reduced Procurement Costs: Automate tasks, leverage negotiated contracts, and gain spending insights to minimize costs.
  • Enhanced Efficiency & Productivity: Streamline workflows, empower employees, and automate tasks for faster procurement cycles.
  • Improved Compliance & Risk Management: Adhere to policies, track activities, and reduce risk with automated controls and audit trails.
  • Data-Driven Decision Making: Gain real-time insights, analyze trends, and optimize procurement strategies with comprehensive data and analytics.
  • Increased Collaboration & Communication: Facilitate seamless collaboration between departments, improve transparency, and share information with a centralized platform.
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  • Analytics: Includes an embedded AI software that provides complete visibility of outcomes, operational supply chain and spend activities. 
  • Contract Management:  
    • Spend Analytics: Provides access to view actionable insights anytime and anywhere for all spending. Helps identify saving opportunities and increase revenue via analytics. 
    • Supplier Management: Ensures optimal spend analytics by offering complete visibility of each supplier’s performance. 
    • Sourcing: Compare multiple scenarios and sourcing options, manage sourcing pipelines, and engage more with suppliers and evaluators, all of which help lower costs and build better relationships. 
    • Contracts: Digitize and streamline contracts, gain visibility across the lifecycle and create contracts with a single click. 
    • Category Management: Helps build, track and iterate for strategies handling digital procurement categories. Analytics helps drive all recommendations for future strategies and plans. 
  • Procure-to-Pay Management:  
    • E-Procurement: Simplifies the shopping experience for buyers with features such as smart buying suggestions, automated reordering on contract, proactive tracking, automated approval workflows and more. 
    • Invoicing: Create, approve and manage all invoices through configurable automation capabilities. Digitize invoices, whether manual or electronic, to execute touchless conversion invoicing processes. 
    • Inventory Management: Drive savings and improve shopping experiences with connected internal stockrooms and procurement. Facilitate stock tracking and management and purchasing compliance. 
  • Supply Chain Management: Automates supply chain management for purchasing direct materials. Includes: 
    • Supply Chain Collaboration: Enables electronic collaboration with suppliers and management of direct material purchasing operations. 
    • Quality Management: Collaborate with multiple suppliers and automate all quality management processes. 
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  • Automated Procure-to-Pay Cycle: Streamline the entire process from requisitioning to payment.
  • Supplier and Agreement Management: Define preferred suppliers, store contracts, and automate approvals.
  • Self-Service Portal: Empower employees to requisition services independently.
  • Negotiated Contracts and Progress Payments: Secure better rates and manage payments based on project progress.
  • Invoice Matching and Tracking: Ensure accurate payments and prevent over-billing.
  • Project Tracking and Reporting: Monitor project progress, track time and expenses, and generate comprehensive reports.
  • Integration with Other Oracle Products: Seamlessly integrate with other Oracle applications for a unified experience.
  • Mobile Access: Manage services from anywhere, anytime with mobile app.
  • Advanced Analytics and Reporting: Gain valuable insights into service performance and optimize procurement strategies.
  • Configurable Workflow and Approval Process: Adapt the system to your specific business needs.
  • Scalability and Flexibility: Accommodate growing businesses and evolving service requirements.
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Product Ranking

#5

among all
Procurement Software

#87

among all
Procurement Software

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Analyst Rating Summary

77
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User Sentiment Summary

Great User Sentiment 122 reviews
Good User Sentiment 746 reviews
83%
of users recommend this product

Jaggaer has a 'great' User Satisfaction Rating of 83% when considering 122 user reviews from 4 recognized software review sites.

78%
of users recommend this product

Oracle Services Procurement has a 'good' User Satisfaction Rating of 78% when considering 746 user reviews from 3 recognized software review sites.

4.6 (22)
4.2 (45)
3.8 (9)
n/a
4.6 (36)
4.2 (123)
3.7 (55)
3.8 (578)

Synopsis of User Ratings and Reviews

All-in-One Solution: It’s a one-stop solution covering all analytics and spend management requirements, according to all reviews on capabilities.
Support Quality: More than 95% of reviews on this topic state that the company offers highly responsive and effective support to users.
Software Updates: The system rolls out consistent and helpful updates based on user feedback, which is a plus according to all reviews about updates.
User Interface: It has a UI that’s easy to use and navigate, according to 100% of reviews on the topic.
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Streamlined Procurement Processes: Automates manual tasks and workflows, reducing errors and improving efficiency.
Enhanced Visibility and Control: Provides real-time insights into spend, contracts, and supplier performance, enabling informed decision-making.
Improved Supplier Collaboration: Online portals and collaboration tools facilitate communication and information sharing, leading to stronger supplier relationships.
Reduced Costs and Risks: Helps control spending, mitigate maverick buying, and optimize contract terms, leading to cost savings and reduced risks.
Scalability and Flexibility: Cloud-based solution that scales seamlessly to meet growing needs and integrates easily with other applications.
User-Friendly Interface: Intuitive and easy-to-use interface, making it accessible for users of all technical backgrounds.
Strong Reporting and Analytics: Provides comprehensive and customizable reports to track procurement performance and identify areas for improvement.
Reliable and Secure: Offers robust security features and data encryption to ensure data privacy and compliance.
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Data Security: It stores user data on a third-party public cloud, which all reviews on the topic cite as worrisome for the potential of a breach of data security and compliance issues.
Reporting Capabilities: Approximately 65% of reviews suggest that reporting features such as document exchange, exception handling and spend history need better communication among suppliers and their customers.
Item Search: More than 80% of reviews referencing this feature indicate that it’s slow and cumbersome to perform item searches.
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Limited Customization Options: While the platform offers some configurability, it may not meet the specific needs of highly complex organizations or require extensive customization.
Integration Challenges: While offering pre-built connectors, integration with third-party applications not on Oracle Cloud may require additional development effort.
Steep Learning Curve: The platform's comprehensive features may require significant user training and support to achieve full utilization.
Limited Reporting Flexibility: While pre-built reports are available, creating custom reports may require advanced technical skills.
Higher Cost for On-Premise Deployment: Compared to cloud deployment, on-premise implementation can be significantly more expensive in terms of setup and maintenance.
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Jaggaer helps manage the contract lifecycle end-to-end. It has an easy-to-navigate user interface, which is a noteworthy benefit of the tool. A comprehensive set of solutions and great support quality are some other pros most reviews mention. Users also like how the frequent software updates add more capabilities. However, questionable data security is a concern to weigh. Users also say the reporting tools need improvement and that the system has cumbersome item search options. Apart from potential security issues, it's a good option for those looking for a comprehensive contract management product.

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Oracle Services Procurement receives mixed reviews from users. Many users highlight its strengths as automation of manual tasks, improved visibility and control over procurement processes, and enhanced collaboration with suppliers. One user remarked, "The platform streamlines our entire procurement cycle, from requisition to payment, significantly reducing errors and saving us valuable time." Others appreciate the real-time insights provided by the platform, allowing them to make informed decisions about spending and supplier performance. A user commented, "We now have clear visibility into our spend patterns and supplier relationships, enabling us to identify areas for cost savings and improve our sourcing strategies." However, some users express concerns about the platform's limitations, including limited customization options, integration challenges, and a steep learning curve. One user noted, "While the platform offers some configurability, it wasn't flexible enough for our unique needs and required extensive customization." Others reported difficulties integrating the platform with their existing systems, stating, "The integration process with our ERP system was more complex than expected and required additional development work." Additionally, some users found the platform's interface complex and overwhelming, requiring significant training and support. A user remarked, "It took time for our team to get comfortable with the platform's features and functionalities." When comparing Oracle Services Procurement to similar products, users often highlight its strengths in automation, visibility, and supplier collaboration. One user noted, "Compared to SAP Ariba, Oracle Services Procurement offers a more user-friendly interface and better supplier collaboration tools." However, others express concerns about its customization options and integration capabilities, stating, "While Oracle Services Procurement provides good core functionalities, Coupa offers greater flexibility and integration options, making it a better fit for our complex needs." Ultimately, the choice between Oracle Services Procurement and its competitors depends on individual needs and priorities.

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Top Alternatives in Procurement Software


Basware P2P

BirchStreet

Coupa Procurement

GEP SMART

Ivalua

JAGGAER ONE

Oracle Procurement Cloud

Precoro

Procurify

Proqura

SAP Spend Management

Synertrade

Tradogram

Workday Spend Management

Zycus

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