Jaggaer vs Basware

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Our analysts compared Jaggaer vs Basware based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.

Jaggaer Software Tool
Basware Software Tool

Product Basics

Jaggaer offers a comprehensive software solution designed to streamline Supply Chain Management tasks, including procurement, sourcing, and supplier management. This platform is particularly well-suited for large enterprises and organizations with complex supply chains due to its robust capabilities and scalability. Users benefit from enhanced visibility, improved efficiency, and cost savings through automated processes and data-driven insights.

Key features include advanced analytics, supplier collaboration tools, and contract management, which collectively foster better decision-making and stronger supplier relationships. Compared to similar products, Jaggaer is often praised for its user-friendly interface and extensive customization options, which cater to diverse business needs. Pricing typically varies based on the number of users and specific modules required, with options for annual or multi-year subscriptions, making it a flexible choice for different budgetary constraints.

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Basware offers networked source-to-pay tools, e-invoicing, analytics and value added services. It facilitates automated operations and management, spend and supply chain visibility, supplier management, early payment discounts and more. It helps reduce paperwork, save time and effort spent in manual work, boosts working capital and enhances business ROI. It serves B2B companies of all sizes and industries.
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$45,000 Annually
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$15,000/Invoice Transaction, Annually
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Optimize Spending: Analytics and AI-powered tools provide detailed insights to help make informed decisions and optimize spending across S2P (Source-to-Pay) processes. 
  • Boost Employee Productivity: Enable focus on more important tasks and planning by using automated invoicing, inventory management and other operations. 
  • Streamline Processes:  Minimize supply chain uncertainty and risks through automation and adapting standard approaches using quality management tools. 
  • Improve ROI: Source and evaluate several suppliers that drive better sourcing plans and improve performance. Following strategic approaches with consistent tracking and monitoring helps boost ROI. 
  • Enhance Supplier Relationships: Improve collaboration speed by giving access to approvals, counter proposals and contract revisions in one place. Quick and easy communication and feedback exchanges help strengthen relationships with suppliers. 
  • Accurate and Faster Invoicing: Eradicate unnecessary expenses and manual effort, speed up processing time, and reduce the chances of error with digital, automated invoicing. 
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  • Eliminates Paperwork: Reduces paperwork by digitizing all operations starting from point of order placement to payment. 
  • Increases Visibility: Offers complete visibility for spend, suppliers, buyers and the supply chain. 
  • Saves Time and Effort: Streamline work using AI and machine learning, which help automate manual tasks such as invoicing, account payable management and other day-to-day tasks. 
  • Boosts Working Capital and Cash Flow Visibility: Improves the flow of payments through early payment discounts offered to suppliers for releasing payments quickly. Adoption of e-invoices improves cash flow visibility. 
  • Strengthens Supplier Relationships: Offers tools for supplier registration, pre-approved workflows and questionnaires to evaluate supplier performance management and help improve relationships with suppliers. 
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  • Analytics: Includes an embedded AI software that provides complete visibility of outcomes, operational supply chain and spend activities. 
  • Contract Management:  
    • Spend Analytics: Provides access to view actionable insights anytime and anywhere for all spending. Helps identify saving opportunities and increase revenue via analytics. 
    • Supplier Management: Ensures optimal spend analytics by offering complete visibility of each supplier’s performance. 
    • Sourcing: Compare multiple scenarios and sourcing options, manage sourcing pipelines, and engage more with suppliers and evaluators, all of which help lower costs and build better relationships. 
    • Contracts: Digitize and streamline contracts, gain visibility across the lifecycle and create contracts with a single click. 
    • Category Management: Helps build, track and iterate for strategies handling digital procurement categories. Analytics helps drive all recommendations for future strategies and plans. 
  • Procure-to-Pay Management:  
    • E-Procurement: Simplifies the shopping experience for buyers with features such as smart buying suggestions, automated reordering on contract, proactive tracking, automated approval workflows and more. 
    • Invoicing: Create, approve and manage all invoices through configurable automation capabilities. Digitize invoices, whether manual or electronic, to execute touchless conversion invoicing processes. 
    • Inventory Management: Drive savings and improve shopping experiences with connected internal stockrooms and procurement. Facilitate stock tracking and management and purchasing compliance. 
  • Supply Chain Management: Automates supply chain management for purchasing direct materials. Includes: 
    • Supply Chain Collaboration: Enables electronic collaboration with suppliers and management of direct material purchasing operations. 
    • Quality Management: Collaborate with multiple suppliers and automate all quality management processes. 
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  • Procure-to-Pay: Offers automation for several features including point of order, purchasing, receiving and payments, accounting and more. 
    • Analytics: Provides access to spend and helps identify opportunities, optimize cash flow and make strategic, data-driven decisions. 
    • AI and Machine Learning: Replaces manual tasks, captures invoices, performs data extractions, saves time and reduces the probability of errors. 
    • Support Services: A customer care team of dedicated support specialists assists with identifying and resolving issues, as well as modifying business processes. Other features include customer service management that enables continuous improvements in organizational processes and offers several supplier enablement tools. 
    • Source-to-Pay: Supports strategic contract lifecycle management and sourcing to strengthen vendor relationships along with negotiation stages. Also offers electronic purchase requisition procurements, validation of invoice receipts and discount management on early payment. 
  • AP Automation:  
    • Discount Management: Several tools support supplier activation, automation, analytics and dynamic discounting to carry out discount management with ease. 
  • Network:  
    • E-Invoicing for Buyers: Connects users with suppliers to let them share invoices electronically. Receive invoices in any format such as XML, EDI, PDF or paper, which the solution converts to deliver as an electronic invoice. 
    • E-Invoicing for Suppliers: Receive POs and share invoices with buyers electronically. Ensures compliance and global operations. Improves transaction status visibility and timely payment performance. 
    • Network Interoperability: Provides open network interoperability with 220+ e-invoicing network partners globally. Includes country-specific networks as well. 
  • E-Procurement:  
    • Marketplace: Connect with suppliers through punchouts and catalogs to facilitate guided purchasing, e-procurement, price negotiations, supplier collaborations and more. 
    • Strategic Sourcing: Helps conduct and manage electronic auctions, collect, store and evaluate supplier information, manage projects and contracts, and onboard suppliers easily and quickly. 
  • Supplier Management: Enables centralized visibility over supplier information, with automated updating in real time. Includes end-to-end visibility for each supplier’s performance and facilitates timely receipt of payments. 
  • Working Capital: Leverage automated and integrated visibility into spending, a variety of discount programs for receipt of early payments, dynamic discounting and more. 
  • Travel and Expense Management: Submit travel plans for approval before reservations and capture, claim and take actions on submitted expenses and reports at any time via the mobile app. 
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Product Ranking

#5

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Procurement Software

#6

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Procurement Software

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Analyst Rating Summary

77
84
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User Sentiment Summary

Great User Sentiment 122 reviews
Great User Sentiment 289 reviews
83%
of users recommend this product

Jaggaer has a 'great' User Satisfaction Rating of 83% when considering 122 user reviews from 4 recognized software review sites.

85%
of users recommend this product

Basware has a 'great' User Satisfaction Rating of 85% when considering 289 user reviews from 4 recognized software review sites.

4.6 (22)
4.0 (110)
3.8 (9)
3.9 (22)
4.6 (36)
4.5 (139)
3.7 (55)
4.0 (18)

Synopsis of User Ratings and Reviews

All-in-One Solution: It’s a one-stop solution covering all analytics and spend management requirements, according to all reviews on capabilities.
Support Quality: More than 95% of reviews on this topic state that the company offers highly responsive and effective support to users.
Software Updates: The system rolls out consistent and helpful updates based on user feedback, which is a plus according to all reviews about updates.
User Interface: It has a UI that’s easy to use and navigate, according to 100% of reviews on the topic.
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Implementation: All reviews on the topic suggest that it’s extremely simple and affordable to implement.
User Interface: The software has a clean, interactive and user-friendly interface, according to 100% of reviews on this aspect.
Easy to Learn: Every reviewer mentioning this aspect agrees that it’s quite easy to learn and adapt to, without any technical training.
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Data Security: It stores user data on a third-party public cloud, which all reviews on the topic cite as worrisome for the potential of a breach of data security and compliance issues.
Reporting Capabilities: Approximately 65% of reviews suggest that reporting features such as document exchange, exception handling and spend history need better communication among suppliers and their customers.
Item Search: More than 80% of reviews referencing this feature indicate that it’s slow and cumbersome to perform item searches.
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Program Lags: The software may lag or freeze sometimes while transferring multiple invoices at once, according to all reviews on this aspect.
Support Ticket: Ticket and issue management is slow sometimes, as all reviews on the quality of support suggest.
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Jaggaer helps manage the contract lifecycle end-to-end. It has an easy-to-navigate user interface, which is a noteworthy benefit of the tool. A comprehensive set of solutions and great support quality are some other pros most reviews mention. Users also like how the frequent software updates add more capabilities. However, questionable data security is a concern to weigh. Users also say the reporting tools need improvement and that the system has cumbersome item search options. Apart from potential security issues, it's a good option for those looking for a comprehensive contract management product.

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Basware is a solution for companies looking for source-to-pay tools, e-invoicing, analytics and value-added services. It is easy to learn, which is a prominent advantage of the suite. Reviews suggest that it is easy and affordable to install as well. However, the program lags sometimes when transfering a lot of invoices at the same time. Support resolution is also slow according to user reviews. Altogether, it’s a fine choice for B2B companies looking for a purchase-to-pay and e-invoicing solution with a user-friendly interface and affordable price.

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