GEP SMART vs JAGGAER ONE

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Our analysts compared GEP SMART vs JAGGAER ONE based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

GEP SMART (formerly SMART by GEP) is a cloud-based, AI-powered supply chain system built on Microsoft Azure. It is suitable for larger corporations and leverages cutting-edge technologies like artificial intelligence, big data, blockchain and the IoT to educate and empower decision making. Its unified setup gives users a simplified location for all of their needs and tasks.

It gives users the ability to monitor supplier performance and the entire purchasing process from requisition to approval. Users can automate source-to-pay processes and other tedious tasks to increase accuracy and cut down on the time and resources required for each. It provides cost-cutting inclusions that measure initiatives to their outcomes along with spend analysis and visibility through analytical reporting.
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JAGGAER ONE is a cloud-based procurement platform that aims to streamline and automate the entire source-to-pay cycle for organizations. It's well-suited for businesses of all sizes, particularly those seeking centralized control over spending and supplier relationships. Key benefits include increased visibility into procurement activities, reduced costs through e-sourcing and spend analytics, and improved compliance with procurement policies. Popular features encompass supplier management, contract lifecycle management, and invoice automation. User experiences in the procurement context highlight JAGGAER ONE's strengths in user-friendliness, configurability, and integration with existing enterprise systems. However, some users report challenges with data migration and ongoing maintenance. Pricing is typically based on a subscription model with per-user or transaction fees, varying depending on the specific modules and level of customization required. Overall, JAGGAER ONE offers a comprehensive suite of procurement tools that can significantly improve efficiency and cost savings for organizations, but it's crucial to carefully assess its suitability and pricing structure before implementation.

Pros
  • Streamlines workflows
  • Boosts visibility & control
  • Reduces costs & errors
  • Improves supplier management
  • Offers data-driven insights
Cons
  • Complex setup & migration
  • High initial cost & maintenance
  • Limited customization options
  • Steep learning curve for users
  • Integration challenges with legacy systems
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$500,000 Annually, Quote-Based
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$45,000 Annually, Quote-based
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Find The Best Products: According to our analysts, the platform offers one of the most robust catalog handling toolkits, offering 100% of key features and tools out of the box. It offers catalog templates, product bundling, favorite shortlisting and punch-out catalogs based on past purchases. The built-in AI enhances buying experiences by analyzing legacy data and directing buyers to ideal products. You can also track changes in pricing, lead time, SIN and contract numbers for each item.
  • Create Purchase Orders (PO) Efficiently: Our analysts rated the PO management module at 90, placing it alongside industry stalwarts like SAP Spend Management (95) and Workday Spend Management (88). It supports automated PO generation, approval workflows, recurring and pre-specified purchases, blanket orders, eSignatures, and file attachments. You can brand POs with your business logo and attach notes or files for suppliers.
  • Streamline Sourcing: The platform’s robust sourcing features earned a 93 rating from our analysts. You can automate online requisitions, compare supplier offers, and create and send RFQs to suppliers. The sourcing dashboard offers an overview of RFIs, RFQs, RFPs and auctions for data-driven decision-making. You can collaborate with the best suppliers using an automated supplier risk scoring system that considers restricted-party screening, financial risks, metrics, and more of each supplier.
  • Improve Supplier Collaboration: The platform scored a strong analyst rating of 91 for its supplier relationship management module. It lets you onboard suppliers, offers unique portals, facilitates internal communication, and enables supplier categorization and segmentation. The platform tracks supplier performance using custom metrics and offers a multi-tier assessment model and demand planning and forecasting tools.
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  • Enhanced cost control and savings: Leverage AI-powered spend analytics to identify and eliminate wasteful spending, optimize supplier contracts, and negotiate better deals.
  • Streamlined procurement processes: Automate manual tasks, centralize purchase orders, and reduce approval bottlenecks, accelerating cycle times and boosting efficiency.
  • Improved supplier collaboration and risk management: Foster stronger relationships with suppliers through self-service portals, automate supplier onboarding and qualification, and mitigate risks with proactive compliance monitoring.
  • Data-driven decision making and insights: Gain real-time visibility into all procurement activities, analyze spending patterns, and predict future needs to optimize sourcing strategies and budgets.
  • Increased compliance and risk mitigation: Ensure adherence to regulations and internal controls with built-in compliance tools, minimize audit risks, and protect against fraud.
  • Scalability and adaptability: Adapt to changing business needs and accommodate growth with a flexible platform that scales seamlessly to meet your evolving procurement requirements.
  • Improved user experience and productivity: Simplify procurement tasks with intuitive interfaces, mobile access, and role-based permissions, empowering users and boosting productivity.
  • Sustainable procurement practices: Promote responsible sourcing and ethical supplier relationships with tools for supplier diversity, carbon footprint tracking, and conflict minerals management.
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  • Spend Analysis: You can automatically gather and integrate spend data from various sources into a unified dataset. Analyze spending patterns, from line-item details to enterprise-wide trends. Identify cost-saving opportunities with real-time spend alerts and advanced classification.
  • Sourcing: Use customizable templates and workflows to build multi-line proposals and quotes. Built-in supplier intelligence gives you a comprehensive view of existing suppliers. Drive best-value sourcing through real-time auctions and create sourcing events from pre-built templates.
  • Contracts Management: Use redlining and eSignature tools to collaborate with stakeholders and author contracts. Source-to-pay integration converts negotiated terms into digital contracts and catalogs. Dashboards help track contract utilization, compliance, supplier performance and potential risks. Quickly locate contract details with intelligent search. Maintain compliance with integrated reports, user-defined alerts and automated reminders for contract reviews, renewals and rebids.
  • Supplier Management: Maintain a supplier repository with buyer-entered and supplier-maintained data, including risk assessments, contact details, diversity certifications, financial information and critical business documents. Evaluate performances using customizable scorecards that combine qualitative and quantitative metrics. You can provide suppliers with greater control through self-service portals, easy registration options and master data management tools.
  • Procure-To-Pay: Electronically create and approve requisitions for catalog and non-catalog items. Generate purchase orders directly from requisitions or independently and track their status. Use line-by-line invoice matching tools and automatic approval workflows to reduce errors. Customize requisition-to-pay workflows, including failover, delegation and escalation rules, to cater to the specific needs of different business units and locations.
  • Payments: Automate global payments through Mastercard's virtual card service. The platform optimizes working capital by streamlining payments and providing early payment flexibility, improving liquidity and financial agility. Additionally, it integrates with sustainability initiatives to track and manage sustainable spending according to your CSR goals.
  • Accounts Payable Automation: Use an organized queue management workflow with automatic routing, reviews and approvals to minimize manual intervention and expedite problem resolution. Multi-way matching powered by AI ensures accurate invoice validation against purchase orders and negotiated prices, with configurable tolerances and user-defined matching rules. The platform uses OCR technology to convert scanned paper invoices or PDFs into machine-readable documents.
  • Risk Management: Develop a third-party risk management (TPRM) strategy to identify, prioritize and mitigate potential risks. The platform facilitates vendor segmentation based on a risk-based assessment to allocate resources efficiently and keep an eye on high-risk vendors. Risk assessments include cybersecurity vulnerabilities, data privacy, operational disruptions, compliance concerns, geopolitical instability and business continuity issues.
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  • Supplier Management: Manage your entire supplier lifecycle, from onboarding and qualification to performance tracking and risk mitigation. Enjoy self-service portals for suppliers, automated workflows, and robust collaboration tools.
  • e-Sourcing and Sourcing Optimization: Conduct strategic sourcing events, from reverse auctions to RFQs, automate supplier selection, and optimize contract terms with AI-powered insights.
  • Contract Lifecycle Management: Streamline contract creation, approval, negotiation, and execution. Gain real-time visibility into contracts, manage obligations and compliance, and automate renewals.
  • Purchase Order Management and Spend Analytics: Centralize purchase orders, automate approvals and workflows, and gain deep insights into spending patterns. Identify cost savings opportunities, optimize supplier relationships, and improve budget forecasting.
  • Invoice Automation and Matching: Automate invoice processing, eliminate manual data entry errors, and accelerate payment cycles with AI-powered matching and three-way matching capabilities.
  • Compliance and Risk Management: Ensure adherence to internal policies and external regulations with built-in compliance tools, risk assessment capabilities, and audit trails. Mitigate fraud and supplier risk through proactive monitoring and controls.
  • Business Intelligence and Reporting: Gain real-time visibility into all procurement activities with customizable dashboards and reports. Analyze data, identify trends, and make informed decisions based on actionable insights.
  • Mobile Access and User-Friendly Interface: Access JAGGAER ONE on any device, from desktops to smartphones, with a user-friendly interface that simplifies procurement tasks for all users. Role-based permissions ensure secure access and control.
  • Open Integration Platform: Integrate JAGGAER ONE seamlessly with your existing ERP, financial, and other enterprise systems to create a connected and efficient procurement ecosystem.
  • Advanced Analytics and AI: Leverage AI-powered spend analytics, supplier risk assessment, and predictive insights to optimize your procurement strategy, identify cost savings opportunities, and make data-driven decisions.
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Product Ranking

#12

among all
Procurement Software

#78

among all
Procurement Software

Find out who the leaders are

Analyst Rating Summary

73
92
0
100
81
89
83
100
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Platform Capabilities
Platform Security
Product Catalog
Sourcing
Supplier Management
Budget Management
Dashboard and Reporting
Platform Capabilities
Platform Security
Sourcing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

GEP SMART
JAGGAER ONE
+ Add Product + Add Product
Budget Management Contract Management Dashboard And Reporting Invoice Management Mobile Capabilities Native Integration And Extensibility Platform Capabilities Product Catalog Purchase Orders Management Receiving And Inventory Management Requisitions Sourcing Spend Management Supplier Management 0 81 83 89 60 45 100 100 90 56 67 93 76 91 100 89 100 87 60 75 100 97 90 93 92 100 92 100 0 25 50 75 100
0%
0%
100%
100%
0%
0%
80%
0%
20%
90%
0%
10%
83%
0%
17%
100%
0%
0%
89%
0%
11%
89%
0%
11%
60%
0%
40%
60%
0%
40%
43%
0%
57%
71%
0%
29%
100%
0%
0%
100%
0%
0%
100%
0%
0%
90%
10%
0%
92%
0%
8%
92%
0%
8%
23%
54%
23%
92%
0%
8%
62%
0%
38%
85%
0%
15%
83%
17%
0%
100%
0%
0%
60%
10%
30%
80%
0%
20%
77%
23%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

33%
0%
67%
67%
0%
33%
100%
0%
0%
100%
0%
0%

User Sentiment Summary

Excellent User Sentiment 180 reviews
Excellent User Sentiment 2 reviews
92%
of users recommend this product

GEP SMART has a 'excellent' User Satisfaction Rating of 92% when considering 180 user reviews from 4 recognized software review sites.

90%
of users recommend this product

JAGGAER ONE has a 'excellent' User Satisfaction Rating of 90% when considering 2 user reviews from 1 recognized software review sites.

4.4 (22)
n/a
4.6 (7)
n/a
n/a
4.5 (2)
4.7 (126)
n/a
4.2 (25)
n/a

Awards

SelectHub research analysts have evaluated GEP SMART and concluded it earns best-in-class honors for Product Catalog. GEP SMART stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Product Catalog Award

SelectHub research analysts have evaluated JAGGAER ONE and concluded it earns best-in-class honors for Budget Management, Receiving and Inventory Management and Supplier Management. JAGGAER ONE stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Budget Management Award
Receiving and Inventory Management Award
Supplier Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Users praise the platform for its intuitive design, making navigation and sourcing straightforward, even for team members without extensive procurement experience.
Efficient Sourcing: GEP SMART streamlines the sourcing process, enabling users to quickly identify and compare potential suppliers, saving valuable time and effort.
Improved Spend Visibility: The platform provides comprehensive insights into spending patterns, empowering users to identify cost-saving opportunities and optimize procurement strategies.
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Streamlined Workflows: Simplifies complex procurement processes with guided buying, approvals, and contract management.
Enhanced Visibility: Provides real-time insights into spending, contracts, and supplier performance, fostering data-driven decision making.
Improved Collaboration: Connects internal stakeholders and external suppliers on a single platform, promoting better communication and streamlining collaboration.
Reduced Costs: Automates tasks, identifies savings opportunities through spend analytics, and negotiates better contracts, leading to significant cost reductions.
Increased Efficiency: Eliminates manual processes and automates repetitive tasks, freeing up time for strategic initiatives and boosting overall procurement efficiency.
Improved Compliance: Ensures adherence to procurement policies and regulations through guided workflows and automated controls, mitigating risks and improving compliance.
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Limited Customization: Users have expressed frustration over the inflexibility of templates and workflows, making it difficult to tailor the system to their specific procurement requirements.
Complex User Interface: The system's navigation and interface have been criticized for being overly complicated and not user-friendly, leading to a steep learning curve for new users.
Integration Challenges: Integrating GEP SMART with existing ERP or other procurement systems has proven to be a hurdle for some organizations, causing data silos and workflow disruptions.
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Complex Interface: Steep learning curve for new users, with a complex interface and navigation.
Limited Customization: Limited options for customizing workflows and reports to specific needs, leading to inflexibility.
Performance Issues: Can experience lag and slow response times, especially with large data sets or complex workflows, impacting user productivity.
Scalability Concerns: May not scale well for large organizations or complex procurement requirements, leading to potential limitations in the future.
High Cost: Can be expensive to implement and maintain, with ongoing subscription fees and potential consulting costs, raising budget concerns.
Integration Challenges: Integrating with existing systems can be complex and time-consuming, requiring additional resources and expertise.
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Want to get SMART about procurement? GEP SMART is a cloud-based, AI-powered procurement software platform designed to streamline and automate the entire source-to-pay process. User reviews highlight its comprehensive functionality, covering everything from spend analysis and savings tracking to sourcing, contract management, supplier management, and procure-to-pay. Users praise its user-friendly interface and robust reporting engine, which allows for detailed tracking of spending and identification of areas for improvement. GEP SMART's mobile-native design is also a significant plus, enabling procurement professionals to work effectively from anywhere.However, some users have pointed out that the software's learning curve can be steep, especially for those unfamiliar with procurement software. Additionally, while GEP SMART offers a wide range of features, some users have expressed a desire for more customization options. Despite these minor drawbacks, GEP SMART is generally well-regarded for its comprehensive functionality, user-friendly interface, and mobile accessibility.GEP SMART is best suited for organizations looking for a unified, AI-powered procurement solution that can streamline their processes and enhance their strategic capabilities. Its comprehensive functionality and user-friendly design make it an ideal choice for businesses of all sizes, particularly those with a mobile workforce. However, organizations with highly specific customization needs may need to consider other options or factor in additional implementation time.

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JAGGAER ONE gets mixed reviews from Procurement users. Fans praise its comprehensive suite, boasting, "It streamlines everything from sourcing to contract management, giving us a clear picture of our entire spend." This centralized view and automated workflows are lauded for boosting efficiency, with one user exclaiming, "We've slashed manual tasks, freeing up time for strategic sourcing initiatives." However, JAGGAER ONE's complexity can be a double-edged sword. While its depth is praised for offering "granular control over every step of the procurement process," the learning curve is steep, with users lamenting, "The interface is overwhelming, especially for new team members." This complexity can also lead to inflexibility, as some users find it "difficult to customize workflows and reports to fit our specific needs." Compared to Ariba, users appreciate JAGGAER ONE's focus on supplier collaboration. "The supplier portal fosters better communication and transparency, leading to stronger relationships," one user says. However, JAGGAER ONE's performance can falter, with reports of lag and slow response times, particularly when compared to Ariba's renowned speed. Cost is another concern, with JAGGAER ONE's price tag seen as "prohibitively high" by some. Ultimately, JAGGAER ONE is a powerful tool, but its complexity and cost might deter smaller organizations or those seeking a simpler solution. For those who prioritize deep functionality, supplier collaboration, and data-driven decision making, JAGGAER ONE's strengths outweigh its weaknesses, but careful consideration is crucial.

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Screenshots

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