ESM Solutions vs GEP SMART

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Our analysts compared ESM Solutions vs GEP SMART based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.

ESM Solutions Software Tool

Product Basics

ESM Solutions offers cloud-based procurement management software designed to streamline purchasing processes for various organizations, including educational institutions, government bodies, and mid-sized businesses. The software is particularly beneficial for organizations dealing with a high volume of orders or complex procurement procedures. By automating tasks and providing greater visibility into spending, ESM Solutions helps organizations increase efficiency, reduce costs, and improve overall procurement management.

Key features include a user-friendly interface, customizable bid and RFP templates, vendor management tools, and integration with other business systems. Users appreciate the software's ease of use and comprehensive reporting capabilities. ESM Solutions is competitively priced within the mid-range of procurement software options, with pricing based on the number of users and selected features.

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GEP SMART (formerly SMART by GEP) is a cloud-based, AI-powered supply chain system built on Microsoft Azure. It is suitable for larger corporations and leverages cutting-edge technologies like artificial intelligence, big data, blockchain and the IoT to educate and empower decision making. Its unified setup gives users a simplified location for all of their needs and tasks.

It gives users the ability to monitor supplier performance and the entire purchasing process from requisition to approval. Users can automate source-to-pay processes and other tedious tasks to increase accuracy and cut down on the time and resources required for each. It provides cost-cutting inclusions that measure initiatives to their outcomes along with spend analysis and visibility through analytical reporting.
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$1,000 Monthly, Freemium
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$500,000 Annually, Quote-Based
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Product Insights

  • Leverage Built-in Integrations: Access pre-built configurable integrations that consistently streamline data exchange and offer improved visibility. 
  • Improve Compliance: Control various aspects of contracts and supplier life cycle and reduce risk by eliminating paperwork to improve performance and compliance. 
  • Automate Tasks: Minimize use of paper by uploading documents and resources to the cloud and automate approval workflows to fastrack procurement processes. 
  • Maintain Visibility: Gain total visibility across various levels from finances to contractual agreements to track and manage spend effectively. 
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  • Find The Best Products: According to our analysts, the platform offers one of the most robust catalog handling toolkits, offering 100% of key features and tools out of the box. It offers catalog templates, product bundling, favorite shortlisting and punch-out catalogs based on past purchases. The built-in AI enhances buying experiences by analyzing legacy data and directing buyers to ideal products. You can also track changes in pricing, lead time, SIN and contract numbers for each item.
  • Create Purchase Orders (PO) Efficiently: Our analysts rated the PO management module at 90, placing it alongside industry stalwarts like SAP Spend Management (95) and Workday Spend Management (88). It supports automated PO generation, approval workflows, recurring and pre-specified purchases, blanket orders, eSignatures, and file attachments. You can brand POs with your business logo and attach notes or files for suppliers.
  • Streamline Sourcing: The platform’s robust sourcing features earned a 93 rating from our analysts. You can automate online requisitions, compare supplier offers, and create and send RFQs to suppliers. The sourcing dashboard offers an overview of RFIs, RFQs, RFPs and auctions for data-driven decision-making. You can collaborate with the best suppliers using an automated supplier risk scoring system that considers restricted-party screening, financial risks, metrics, and more of each supplier.
  • Improve Supplier Collaboration: The platform scored a strong analyst rating of 91 for its supplier relationship management module. It lets you onboard suppliers, offers unique portals, facilitates internal communication, and enables supplier categorization and segmentation. The platform tracks supplier performance using custom metrics and offers a multi-tier assessment model and demand planning and forecasting tools.
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  • Platform: Gain complete visibility to manage spend within a scalable space and effectively collaborate across the organization. Implement smart BI capabilities and enable notifications to track procurement life cycles in real time. 
  • Contract Management: Store and manage contracts in a centralized database with total control and visibility. Implement a proactive approach by triggering alerts when contracts are about to lapse. Eliminate use of paper, manual labor and automate processes to boost productivity. 
  • Procurement: Sync purchase data with financial applications. Access automated approvals and intuitive shopping tools to connect buyers and influence their buying decisions. 
  • Sourcing: Promote diversity in collaborating with suppliers and boost supplier management within one space. Use flexible templates and tools to launch and manage sourcing events. 
  • Supplier Management: Access a supplier portal to conduct self-service supplier onboarding and improve collaboration between stakeholder/supplier. 
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  • Spend Analysis: You can automatically gather and integrate spend data from various sources into a unified dataset. Analyze spending patterns, from line-item details to enterprise-wide trends. Identify cost-saving opportunities with real-time spend alerts and advanced classification.
  • Sourcing: Use customizable templates and workflows to build multi-line proposals and quotes. Built-in supplier intelligence gives you a comprehensive view of existing suppliers. Drive best-value sourcing through real-time auctions and create sourcing events from pre-built templates.
  • Contracts Management: Use redlining and eSignature tools to collaborate with stakeholders and author contracts. Source-to-pay integration converts negotiated terms into digital contracts and catalogs. Dashboards help track contract utilization, compliance, supplier performance and potential risks. Quickly locate contract details with intelligent search. Maintain compliance with integrated reports, user-defined alerts and automated reminders for contract reviews, renewals and rebids.
  • Supplier Management: Maintain a supplier repository with buyer-entered and supplier-maintained data, including risk assessments, contact details, diversity certifications, financial information and critical business documents. Evaluate performances using customizable scorecards that combine qualitative and quantitative metrics. You can provide suppliers with greater control through self-service portals, easy registration options and master data management tools.
  • Procure-To-Pay: Electronically create and approve requisitions for catalog and non-catalog items. Generate purchase orders directly from requisitions or independently and track their status. Use line-by-line invoice matching tools and automatic approval workflows to reduce errors. Customize requisition-to-pay workflows, including failover, delegation and escalation rules, to cater to the specific needs of different business units and locations.
  • Payments: Automate global payments through Mastercard's virtual card service. The platform optimizes working capital by streamlining payments and providing early payment flexibility, improving liquidity and financial agility. Additionally, it integrates with sustainability initiatives to track and manage sustainable spending according to your CSR goals.
  • Accounts Payable Automation: Use an organized queue management workflow with automatic routing, reviews and approvals to minimize manual intervention and expedite problem resolution. Multi-way matching powered by AI ensures accurate invoice validation against purchase orders and negotiated prices, with configurable tolerances and user-defined matching rules. The platform uses OCR technology to convert scanned paper invoices or PDFs into machine-readable documents.
  • Risk Management: Develop a third-party risk management (TPRM) strategy to identify, prioritize and mitigate potential risks. The platform facilitates vendor segmentation based on a risk-based assessment to allocate resources efficiently and keep an eye on high-risk vendors. Risk assessments include cybersecurity vulnerabilities, data privacy, operational disruptions, compliance concerns, geopolitical instability and business continuity issues.
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Product Ranking

#23

among all
Procurement Software

#12

among all
Procurement Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Budget Management Contract Management Dashboard And Reporting Invoice Management Mobile Capabilities Native Integration And Extensibility Platform Capabilities Product Catalog Purchase Orders Management Receiving And Inventory Management Requisitions Sourcing Spend Management Supplier Management 0 81 83 89 60 45 100 100 90 56 67 93 76 91 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 180 reviews
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92%
of users recommend this product

GEP SMART has a 'excellent' User Satisfaction Rating of 92% when considering 180 user reviews from 4 recognized software review sites.

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Awards

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SelectHub research analysts have evaluated GEP SMART and concluded it earns best-in-class honors for Product Catalog. GEP SMART stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Product Catalog Award

Synopsis of User Ratings and Reviews

Reduced Procurement Cycle Times: Streamlining the sourcing and supplier management processes can significantly expedite procurement cycles, enabling organizations to fulfill their requirements more efficiently.
Enhanced Spend Visibility: Provides comprehensive insights into spending patterns, empowering organizations to identify cost-saving opportunities and optimize procurement strategies.
Improved Supplier Relationships: Facilitates effective collaboration and communication with suppliers, fostering stronger relationships and potentially leading to better pricing, quality, and delivery terms.
Increased Compliance: Automating procurement processes helps ensure adherence to regulatory requirements and internal policies, mitigating risks associated with non-compliance.
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User-Friendly Interface: Users praise the platform for its intuitive design, making navigation and sourcing straightforward, even for team members without extensive procurement experience.
Efficient Sourcing: GEP SMART streamlines the sourcing process, enabling users to quickly identify and compare potential suppliers, saving valuable time and effort.
Improved Spend Visibility: The platform provides comprehensive insights into spending patterns, empowering users to identify cost-saving opportunities and optimize procurement strategies.
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Usability Challenges: Users report the platform can be cumbersome and counterintuitive to navigate, especially for those accustomed to more modern interfaces. The learning curve can be steep, leading to frustration and decreased efficiency.
Customization Limitations: Tailoring the platform to specific organizational workflows and requirements can be difficult due to limited customization options. This lack of flexibility can hinder adoption and integration with existing procurement processes.
Reporting Functionality: Generating reports and extracting meaningful insights from data can be challenging. Users often find the reporting tools to be inflexible and lacking the depth needed for comprehensive analysis.
Integration Complexities: Integrating ESM Solutions with other enterprise systems, such as ERP or CRM platforms, can be a complex and time-consuming process, requiring significant IT resources and expertise.
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Limited Customization: Users have expressed frustration over the inflexibility of templates and workflows, making it difficult to tailor the system to their specific procurement requirements.
Complex User Interface: The system's navigation and interface have been criticized for being overly complicated and not user-friendly, leading to a steep learning curve for new users.
Integration Challenges: Integrating GEP SMART with existing ERP or other procurement systems has proven to be a hurdle for some organizations, causing data silos and workflow disruptions.
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User reviews from the past year highlight both the strengths and weaknesses of ESM Solutions' procurement software. Users appreciate its comprehensive suite of features, particularly its ability to streamline the entire procurement process from requisition to payment. The software's automation capabilities, such as automated purchase order generation and invoice processing, are seen as major time-savers. Additionally, ESM Solutions' robust reporting and analytics tools provide valuable insights into spending patterns and supplier performance, enabling data-driven decision-making. However, some users find the software's interface to be complex and not very user-friendly, especially for those new to procurement software. The initial setup and configuration process can also be time-consuming, requiring significant support from ESM Solutions' implementation team. What sets ESM Solutions apart is its focus on compliance and risk management. The software includes features such as built-in approval workflows, audit trails, and contract management tools, which help organizations mitigate risks and ensure adherence to procurement policies. This focus on compliance makes ESM Solutions a suitable choice for organizations operating in highly regulated industries or those with strict internal controls. Additionally, ESM Solutions' scalability makes it a viable option for businesses of all sizes, from small startups to large enterprises. In conclusion, ESM Solutions is best suited for organizations that prioritize compliance, risk management, and process efficiency. Its comprehensive features and scalability make it a valuable tool for procurement teams looking to streamline operations and gain better control over spending. However, organizations should be prepared to invest time in training and implementation to fully leverage the software's capabilities. It's important to note that the software landscape is constantly evolving, so it's always a good idea to check for the latest reviews and comparisons before making a decision.

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Want to get SMART about procurement? GEP SMART is a cloud-based, AI-powered procurement software platform designed to streamline and automate the entire source-to-pay process. User reviews highlight its comprehensive functionality, covering everything from spend analysis and savings tracking to sourcing, contract management, supplier management, and procure-to-pay. Users praise its user-friendly interface and robust reporting engine, which allows for detailed tracking of spending and identification of areas for improvement. GEP SMART's mobile-native design is also a significant plus, enabling procurement professionals to work effectively from anywhere.However, some users have pointed out that the software's learning curve can be steep, especially for those unfamiliar with procurement software. Additionally, while GEP SMART offers a wide range of features, some users have expressed a desire for more customization options. Despite these minor drawbacks, GEP SMART is generally well-regarded for its comprehensive functionality, user-friendly interface, and mobile accessibility.GEP SMART is best suited for organizations looking for a unified, AI-powered procurement solution that can streamline their processes and enhance their strategic capabilities. Its comprehensive functionality and user-friendly design make it an ideal choice for businesses of all sizes, particularly those with a mobile workforce. However, organizations with highly specific customization needs may need to consider other options or factor in additional implementation time.

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