Ariba vs Coupa Procurement

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Our analysts compared Ariba vs Coupa Procurement based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.

Ariba Software Tool

Product Basics

SAP Ariba is a cloud-based solution built to handle the end-to-end spend life cycle for businesses of all sizes. It also supports sourcing, procurement and numerous supply and distribution processes. It is scalable and comes with subscription or on-demand pricing options.

It integrates with ERP and other back-office options so that users can hang onto preferred workflows. With a focus on collaboration with suppliers and trading partners, users can extend their influence and discover valuable networking opportunities.
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Coupa Procurement aims to bring the ease of consumer shopping to daily processes. With a focus on attaining full visibility, control and management of expenses, it can streamline and optimize time-intensive tasks. Key features include budget tracking, spend management, fraud detection and purchase requisitions.

Its modern design makes adoption across an entire business easy, while visibility features provide valuable information regarding demand and planning. Simple purchase requisitions and order processes are trackable in real time as well.
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$2,500 Monthly
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Product Assistance

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Product Insights

  • Manage Supply Chain Disruptions: Robust analytics and real-time communications with suppliers enables responses to supply chain disruptions in advance and as they occur. Avoid costly problem resolution by tackling issues before they have a damaging impact. 
  • Reduce Costs: Cut costs and boost control over processes with accessible contract and procurement management tools. Remove costly mistakes from the equation and leverage sustained sourcing savings, resulting in increased profits. 
  • End-to-End Features: Support the entire sourcing process with robust features that strengthen sourcing, procurement, financial and supply chain management tasks. 
  • Boost Collaboration: Leverage a digital marketplace to help grow and manage sales cycles. Buyers can post sourcing through SAP Ariba Discovery and suppliers can respond with their details. Lets users join Ariba Network, which has a double the volume compared to eBay and Amazon combined. 
  • Improved Risk Reduction: Ensure suppliers go through rigorous onboarding and qualification measurements to guarantee them as a good fit. Includes performance management features that offer valuable insight into client’s partner performance. 
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  • Gain Spend Visibility: Maximize pre-approved spend and gain valuable visibility into the entirety of the purchase-to-pay process. 
  • Maximize Spend Usage: Track purchase requisitions and order processes in real time to maximize pre-approved spend usage. 
  • Easy to Adopt: A modern design and easy-to-access list of features and tools make adoption easy for procurement teams and suppliers. 
  • Save Time: Adoption of a company-wide procurement system gives an enhanced environment to simplify tedious tasks and boost efficiency. 
  • Minimize Errors: Reduce human errors by leveraging tools within the system while cutting down on resources spent fixing input errors. 
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  • Buying and Invoicing: A configurable interface with built-in approvals keeps up-to-date with compliance and cataloging. Removes the difficulty in the procure-to-pay process by simplifying the management of each step and supports businesses agility and scalability through global spend and visibility tools. 
  • Financial Supply Chain Management: Streamline operations by eliminating manual entry and applying automation to complex processes. Link purchase orders to invoices, improve metric capture, comply with tax regulations, capture payment discounts and more. 
  • Strategic Sourcing: Integrates into procurement execution processes for increased visibility, more savings opportunities and spend segmentation. Enables teams to organize and standardize their source-to-contract tasks, as it aggregates purchase orders with proper classification. 
  • Direct Spending: Integrates with all processes from product design to manufacturing and delivery, which helps: 
    •  Speeds up the time to market and provides a head start on the competition. 
    •  Boosts supplier collaboration by identifying product shortages before they become costly problems. 
    •  Increases supply chain visibility to increase fill rates and reduce overall inventory levels. 
  • E-Procurement: Helps reduce bottom-line costs by delivering optimal negotiated savings rates. Decreases buying cycles by up to 50%, lowers supply costs by 10% and reduces processing costs by up to 60%. 
  • Intelligent Spend: Users can simultaneously handle spend by category as well as coordinate spend policies for supply chain operations with a fully unified view of all spend processes. Supports all critical spend categories, including direct and indirect materials, external labor, travel and other expenses. 
  • Buyer Services: Robust deployment services, solution consultations and adoption support enables a quick deployment and ensures that requirements are met right out of the gate. 
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  • Purchase Requisitions: Helpful tools guide users through their buying processes while bringing preferred products to the surface. Also offers alerts to show discounts and other advantageous terms. 
  • Open Buy Shopping: Coupa Open Buy provides a centralized area for price comparison across all suppliers. Both punchouts and hosted catalogs are included. 
  • SOW-Based Spend Management: Flexible forms provide guidance through the process of entering the correct data for SOW-based processes. Also supports submitting work details and timesheets online to track performance. 
  • Budget Tracking: Manage budgets in real-time to get a better idea of spending impact before purchases are approved. Budget meters included in real-time dashboards help track spend. 
  • Fraud Detection: Spend Guard uses AI and machine learning to help detect fraud and errors across the entirety of spending. 
  • Faster Approvals: Leverage mobile and email-based tools to boost approval speed. Everyone involved in approval can check purchase requisition status and approve or reject it anywhere on an internet-enabled device. 
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Product Ranking

#1

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Procurement Software

#14

among all
Procurement Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Ariba
Coupa Procurement
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Budget Management Contract Management Dashboard And Reporting Invoice Management Mobile Capabilities Native Integration And Extensibility Platform Capabilities Product Catalog Purchase Orders Management Receiving And Inventory Management Requisitions Sourcing Spend Management Supplier Management 88 70 100 67 100 90 100 100 83 77 97 100 100 99 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 1222 reviews
Great User Sentiment 1250 reviews
83%
of users recommend this product

Ariba has a 'great' User Satisfaction Rating of 83% when considering 1222 user reviews from 5 recognized software review sites.

88%
of users recommend this product

Coupa Procurement has a 'great' User Satisfaction Rating of 88% when considering 1250 user reviews from 5 recognized software review sites.

4.9 (14)
4.1 (14)
4.1 (451)
4.2 (403)
3.5 (48)
4.2 (85)
4.3 (355)
4.7 (632)
4.1 (354)
3.8 (116)

Awards

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SelectHub research analysts have evaluated Coupa Procurement and concluded it earns best-in-class honors for Mobile Capabilities, Product Catalog, Requisitions and Spend Management.

Mobile Capabilities Award
Product Catalog Award
Requisitions Award
Spend Management Award

Synopsis of User Ratings and Reviews

Regular Feature Updates: New features are regularly introduced in the software, which is an advantage according to all reviews on this aspect.
Easy to Use: More than 90% of reviews on this feature suggest that the software has an intuitive user interface and all features are easy to navigate.
ERP Synchronization: It’s easy to integrate with an ERP system, a chief benefit as all reviews on the topic indicate.
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Purchase Orders: It’s easy to manage large purchase orders and search for vendors, according to all users mentioning this feature.
Invoices: It’s easy to file and submit invoices for suppliers in the experience of all the reviewers referring to this feature.
Tracking: Tracking purchases, shipments, expenses and pending approvals is simple, according to all reviews referring to this aspect.
Reporting: Every review about reporting agrees the tools make it easy to quickly create, save and access reports from mobile phones and desktops.
Manage Expense: The solution helps tabulate expenses and keep them transparent, according to all the reviewers referencing this aspect.
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Data Emailing: According to 80% of reviews on email capabilities, sending generated data via emails is slow and cumbersome.
Learning Curve: It has a learning curve for new users, as all reviews on this aspect state.
Lags Sometimes: According to all reviews on speed, the website lags occasionally while opening windows or clicking on drop down menus.
Customer Support: User support is quite slow especially for light account users, according to all reviews on customer support.
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Usability: More than 60% of users mentioning this issue feel that the system is less intuitive, making it difficult to use and navigate.
Training: Training is not specified to job roles, as all the reviews mentioning this feature note.
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SAP Ariba is a comprehensive tool designed to help organizations with procurement, sourcing and supply chain management. User reviews suggest that data emailing and a steep learning curve are a couple major drawbacks of the product. The customer support is slow for light account users as well. Another con is that lags occur during basic navigation tasks. However, consistent product updates help solve such hindrances and consistently add new capabilities. It’s easy to use and can be easily synced with an ERP solution, which many users cite as a great advantage. All in all, it provides strong benefits but has some drawbacks that may make other solutions a better choice.

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Coupa Procurement receives consistent praise for its user-friendly interface, making it easy for teams to adopt and navigate. The platform's comprehensive features, including purchase order management, supplier catalogs, and contract management, streamline procurement processes and save valuable time. Coupa Procurement's real-time tracking of purchases and shipments enhances visibility and control over spending. However, some users note that navigation can be challenging initially and express a desire for more role-specific training resources. Additionally, while Coupa Procurement offers reporting capabilities, some users find them to be less extensive than desired, particularly for complex data analysis needs. Coupa Procurement stands out with its focus on ease of use and comprehensive spend management tools. It simplifies procurement tasks, making it an attractive option for businesses seeking greater control and visibility over their expenditures. The platform's ability to track purchases, shipments, and invoices in real time provides valuable insights for data-driven decision-making. Coupa Procurement is particularly well-suited for companies handling numerous purchase orders and invoices, as it streamlines these processes and enhances efficiency. Its expense management and reporting features further cater to businesses requiring detailed financial oversight.

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Screenshots

Top Alternatives in Procurement Software


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