Top ServiceNow SPM Alternatives & Competitors For 2024

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Looking for alternatives to ServiceNow SPM? Many users crave user-friendly and feature-rich solutions for tasks like Demand and Idea Management, Resource Management, and Portfolio Management. Leveraging crowdsourced data from over 1,000 real PPM Software selection projects based on 400+ capabilities, we present a comparison of ServiceNow SPM to leading industry alternatives like Planview, Micro Focus, IBM Rational Doors, and Planisware.

Planview Software Tool
IBM Rational Doors Software Tool

Product Basics

ServiceNow SPM (formerly ITBM) is a cloud-based strategic portfolio management (SPM) solution that helps organizations align their investments with their strategic objectives. It provides a centralized platform for managing the entire portfolio lifecycle, from ideation to execution and realization of benefits. ServiceNow SPM is most suited for large organizations with complex portfolios and multiple stakeholders. It offers a number of benefits, including improved decision-making, increased agility, and reduced risk. Some of the popular features of ServiceNow SPM include portfolio prioritization, resource management, and risk assessment. However, some users have reported that the product can be complex and difficult to use. Overall, ServiceNow SPM is a powerful SPM solution that can help organizations achieve their strategic goals. Pricing for ServiceNow SPM is based on the number of users and the number of portfolios.

Pros Cons
  • Improved decision-making
  • Increased agility
  • Reduced risk
  • Centralized platform
  • Comprehensive features
  • Complex to use
  • Steep learning curve
  • Pricey
  • Limited reporting
  • Not ideal for small teams
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Planview is a cloud-based work and resource management software application that helps companies transform their processes from strategy to delivery. It lets enterprises accelerate on-strategy delivery, adapt to changing work environments, create an innovation culture, realize agile at scale and make the product shift.

It delivers a comprehensive set of modules that include innovation, portfolios and lean management, strategic and financial planning, lean and agile delivery and enterprise architecture. It is designed for addressing the requirements of mid-market to global enterprises.
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Micro Focus PPM is an organizational tool that helps businesses maintain compliance and reduce expenditures. Companies can plan and manage portfolios, resources and finances. It offers a dashboard view of all relevant information and notifies users about resource modifications that occur within a company. It offers capabilities to deliver outcomes by driving transformation and overcoming project challenges.

It helps organizations overcome cost, time and resource management challenges and allows data consolidation and visibility within enterprise portfolios. Executives can prioritize tasks and get a peek into resource utilization while aligning them with business goals. It provides crucial information in real time by capturing project operations and execution to help companies make the right investment decisions.
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IBM Rational DOORS is a requirements management solution that helps businesses track, capture and analyze user requirements. It is deployable as on-premise or cloud-based, and it helps collaborate, communicate and track changes throughout the organization and its supply chains.

It is dynamic and scalable and helps organizations meet their business goals by managing the scope and cost of their projects. It lets users track dependencies and empowers multiple teams of an organization to collaborate in a real-time environment.
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Planisware is a management-focused system that offers various features, including cost scheduling, risk management, collaboration and more. Its machine learning capabilities enable faster and more accurate project movement. Customers can increase end-to-end visibility and improve decision making using analytics and reports. It can manage resources, portfolio prioritization and cost control from one integrated location. It is suitable for businesses of all sizes.
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Product Assistance

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Product Ranking

#49

among all
PPM Software

#12

among all
PPM Software

#21

among all
PPM Software

#51

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PPM Software

#17

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Find out who the leaders are

Analyst Rating Summary

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Agile Portfolio Planning
Dashboards and Reporting
Demand and Idea Management
Financial Management
Platform Security
Dashboards and Reporting
Portfolio Management
Demand and Idea Management
Agile Portfolio Planning
Project Management
Financial Management
Platform Features
Portfolio Management
Resource Management
Demand and Idea Management
Agile Portfolio Planning
Dashboards and Reporting
Demand and Idea Management
Financial Management
Platform Features
Demand and Idea Management
Portfolio Management
Resource Management
Agile Portfolio Planning
Platform Features

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ServiceNow SPM
Planview
Micro Focus
IBM Rational Doors
Planisware
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Agile Portfolio Planning Dashboards and Reporting Demand and Idea Management Financial Management Platform Features Portfolio Management Project Management Resource Management Team Collaboration 100 100 100 100 95 92 91 91 86 97 100 98 88 88 100 92 87 86 86 0 98 100 100 100 64 100 98 97 86 100 88 92 100 86 100 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 267 reviews
Good User Sentiment 245 reviews
Good User Sentiment 94 reviews
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Great User Sentiment 80 reviews
87%
of users recommend this product

ServiceNow SPM has a 'great' User Satisfaction Rating of 87% when considering 267 user reviews from 3 recognized software review sites.

78%
of users recommend this product

Planview has a 'good' User Satisfaction Rating of 78% when considering 245 user reviews from 4 recognized software review sites.

78%
of users recommend this product

Micro Focus has a 'good' User Satisfaction Rating of 78% when considering 94 user reviews from 4 recognized software review sites.

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84%
of users recommend this product

Planisware has a 'great' User Satisfaction Rating of 84% when considering 80 user reviews from 5 recognized software review sites.

3.8 (13)
3.4 (29)
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Awards

Agile Portfolio Planning Award
Demand and Idea Management Award
Platform Security Award
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Platform Features Award
Team Collaboration Award
we're gathering data
Demand and Idea Management Award

Synopsis of User Ratings and Reviews

Improved decision-making: Users appreciate ServiceNow SPM's ability to provide a centralized platform for managing and analyzing portfolio data, enabling organizations to make informed decisions about resource allocation, project prioritization, and risk mitigation.
Increased agility: Users find that ServiceNow SPM's streamlined portfolio management processes and automation of tasks help organizations respond quickly to changing market conditions and seize new opportunities.
Reduced risk: Users value ServiceNow SPM's risk management capabilities that help organizations identify and assess potential risks early on, allowing them to take proactive measures to mitigate those risks.
Enhanced alignment with strategic objectives: Users appreciate that ServiceNow SPM ensures IT investments are aligned with the organization's overall strategic goals, maximizing the return on investment (ROI) of IT initiatives.
Improved collaboration and communication: Users find that ServiceNow SPM's provision of a single source of truth for portfolio data fosters collaboration and communication among stakeholders across the organization.
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Centralized Platform: Planview PPM Pro consolidates project, resource, and portfolio management into one platform, eliminating the need for multiple tools and spreadsheets.
Improved Visibility: The platform provides real-time insights into project health, resource utilization, and portfolio performance, enabling data-driven decision-making.
Enhanced Collaboration: Planview PPM Pro facilitates communication and collaboration among team members, stakeholders, and executives, fostering a more cohesive and efficient working environment.
Streamlined Processes: The platform automates routine tasks and workflows, freeing up time for project managers and team members to focus on more strategic initiatives.
Scalability and Flexibility: Planview PPM Pro can be customized to meet the specific needs of organizations of all sizes and industries, making it a versatile solution for growing businesses.
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Scalability and Flexibility: Micro Focus PPM is suitable for organizations of all sizes, accommodating growth and evolving project needs. Its modular design allows for customization to align with specific workflows and methodologies.
Comprehensive Functionality: The platform offers a wide range of features, including project planning, resource management, financial tracking, risk assessment, and reporting. This comprehensiveness eliminates the need for multiple disparate tools, streamlining project management processes.
Improved Visibility and Control: Micro Focus PPM provides real-time insights into project performance, resource utilization, and financial health. Dashboards and reports offer clear visibility, enabling proactive decision-making and better control over project outcomes.
Enhanced Collaboration: The platform facilitates communication and collaboration among project stakeholders. Centralized data and document repositories, along with collaboration tools, ensure everyone is aligned and working towards common goals.
Integration Capabilities: Micro Focus PPM integrates with other enterprise systems, such as ERP, CRM, and HR, enabling seamless data flow and eliminating data silos. This integration enhances efficiency and provides a holistic view of project portfolios.
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Robust Requirements Traceability: IBM Rational DOORS excels in tracing relationships between requirements, ensuring clear visibility from initial concept to implementation and testing. This is essential for complex projects where understanding dependencies is critical.
Centralized Requirements Repository: The tool acts as a single source of truth for all project requirements, enhancing team collaboration and reducing the risk of inconsistencies and miscommunications.
Detailed Change Management: IBM Rational DOORS meticulously tracks changes to requirements, including who made them and when, providing a clear audit trail for compliance and decision-making.
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Customizable Dashboards: Planisware allows users to create dashboards specific to their role and needs, providing quick access to relevant information without having to navigate through multiple menus.
Resource Management: The software offers robust resource management features, enabling users to effectively allocate resources to projects and track their utilization, preventing overallocation and ensuring project deadlines are met.
Scenario Planning: Planisware facilitates scenario planning by allowing users to model different project scenarios and assess their impact on resources, budgets, and timelines, aiding in informed decision-making.
Integration Capabilities: Planisware integrates with various other business systems, such as ERP and CRM, providing a centralized platform for project and portfolio management.
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Complexity: Users find ServiceNow SPM to be a complex enterprise solution, requiring a significant level of training and expertise to implement and use effectively.
Cost: Users find ServiceNow SPM to be a relatively expensive solution, with pricing based on the number of users and portfolios. This can make it prohibitive for smaller organizations or organizations with limited budgets.
Steep learning curve: Users find that ServiceNow SPM has a steep learning curve, which can make it difficult for new users to get up to speed quickly.
Limited reporting: Some users find that ServiceNow SPM's reporting capabilities are limited and could be more comprehensive.
Not ideal for small teams: Users believe that ServiceNow SPM is designed for large organizations with complex portfolios. It may not be the best fit for smaller teams or organizations with simpler portfolio management needs.
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Usability Challenges: Users frequently report that Planview is not intuitive or user-friendly, leading to a steep learning curve and ongoing challenges with navigation and performing basic tasks.
Performance Issues: Slow loading times and system lags are commonly cited concerns, particularly for organizations with large datasets or complex workflows, hindering productivity and user satisfaction.
Customization Limitations: While Planview offers some customization options, users often find them to be insufficient for meeting their specific needs, leading to workarounds and compromises in their PPM processes.
Reporting Challenges: Generating reports and extracting meaningful insights from data can be cumbersome, requiring significant manual effort or custom development, limiting the value of Planview's reporting capabilities.
Integration Complexities: Integrating Planview with other essential business systems can be complex and time-consuming, requiring specialized expertise and potentially incurring additional costs.
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Usability Challenges: Users frequently report that the interface is clunky and unintuitive, making it difficult to navigate and perform basic tasks efficiently. The learning curve can be steep, especially for new users unfamiliar with the platform's complexities.
Performance Issues: Slow loading times and occasional system crashes can disrupt workflows and hinder productivity. Some users have expressed frustration with the software's performance, particularly when handling large projects or complex data sets.
Customization Limitations: While Micro Focus offers some customization options, users may find them to be restrictive for tailoring the platform to their specific needs and preferences. The lack of flexibility can be a drawback for organizations with unique workflows or industry-specific requirements.
Cost Considerations: Micro Focus can be expensive, especially for smaller organizations or teams with limited budgets. The licensing structure and additional modules can contribute to the overall cost, making it a significant investment for businesses.
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Steep Learning Curve: Mastering IBM Rational DOORS often necessitates substantial training, posing a challenge for new users to quickly become proficient.
Outdated User Interface: The user interface is considered by some to be outdated and less intuitive than contemporary software, potentially impacting user experience and efficiency.
Cost: The software's cost can be prohibitive, particularly for smaller businesses, potentially hindering accessibility for organizations with limited budgets.
Collaboration Limitations: While powerful for managing requirements, the software's collaborative features, such as simultaneous editing, have room for improvement, potentially impacting team efficiency in collaborative environments.
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Steep Learning Curve: Planisware's extensive features and functionalities contribute to a steep learning curve, potentially overwhelming new users. Mastering the platform's intricacies often necessitates comprehensive training and dedicated time investment.
Customization Challenges: Tailoring Planisware to specific organizational workflows and preferences can be intricate, demanding technical expertise and potentially involving professional services engagements for optimal configuration.
Resource Management Complexities: Effectively managing resources within Planisware can pose challenges, particularly in scenarios involving intricate resource allocation, skill matching, and capacity planning requirements.
Reporting Limitations: While Planisware offers reporting capabilities, generating highly customized or ad-hoc reports may necessitate additional tools or technical knowledge, potentially hindering data analysis and visualization efforts.
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ServiceNow SPM is a cloud-based strategic portfolio management (SPM) solution that helps organizations align their investments with business goals. Users praise its ease of implementation, user-friendly interface, and strong capabilities for project and portfolio management. One user noted that ServiceNow SPM "is really easy to implement and get adopted in the organization." Another user commented that the "interface is welcoming and user friendly." In terms of functionality, users appreciate ServiceNow SPM's ability to "house and process a lot of data." Additionally, users find the resource management capabilities to be particularly useful, especially for managing hourly resources. However, some users have also identified areas for improvement. For instance, one user mentioned that ServiceNow SPM "can be hard to manage SOW based contracts." Others have expressed concerns about the overall function of the system, stating that it "left more to be desired." Compared to similar products, users believe that ServiceNow SPM stands out for its ease of use and strong data management capabilities. Overall, ServiceNow SPM is a well-regarded SPM solution that offers a number of benefits for organizations seeking to improve their portfolio management processes. While there are some areas for improvement, users generally find the system to be easy to use and effective.

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Stepping into the bustling marketplace of project portfolio management (PPM) software, Planview stands out as a seasoned player with a loyal following. User reviews from the past year paint a vivid picture of its strengths and weaknesses, offering valuable insights for those navigating the PPM landscape. Planview consistently receives praise for its robust functionality and comprehensive feature set. Users appreciate its ability to handle complex project portfolios, resource management, and financial planning. The software's flexibility allows for customization to fit specific organizational needs, making it a versatile tool for diverse teams. However, some users find the interface to be overwhelming and the learning curve steep, particularly for those new to PPM software. Compared to competitors like Microsoft Project and Smartsheet, Planview distinguishes itself with its enterprise-grade capabilities and focus on strategic portfolio management. While Microsoft Project excels in task-level management and Smartsheet offers a user-friendly interface, Planview provides a holistic view of the portfolio, enabling organizations to align projects with strategic objectives and optimize resource allocation. This strategic focus makes Planview ideal for large enterprises with complex project portfolios and a need for robust reporting and analytics.

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Micro Focus's Project Portfolio Management (PPM) solution has attracted considerable attention for its comprehensive features and user-friendly interface. The software's ability to manage resources effectively, track project progress, and provide valuable insights into portfolio performance has resonated with users. The platform's scalability ensures that it can adapt to the evolving needs of businesses, regardless of their size or complexity. Reviewers have highlighted Micro Focus PPM's strengths in resource management, noting its ability to optimize resource allocation, track utilization, and manage skills and competencies effectively. The software's graphical workflow engine has also been praised for its ability to automate processes and improve efficiency. Users appreciate the "what-if" scenario planning capabilities, which allow them to assess the impact of potential changes on project timelines and resource availability. While Micro Focus PPM offers a robust set of features, some users have mentioned that the initial learning curve can be steep due to the software's extensive functionality. Micro Focus PPM distinguishes itself from competitors through its advanced portfolio management module, which provides a comprehensive view of all projects, financials, resources, and progress. The software's ability to manage programs and provide a top-down perspective on project portfolios is a significant advantage for organizations with complex project landscapes. Micro Focus PPM is particularly well-suited for large enterprises and organizations with a high volume of projects due to its scalability and comprehensive feature set. Its ability to handle complex resource management requirements and provide insights into portfolio performance makes it an ideal choice for businesses seeking to optimize their project delivery and achieve strategic alignment.

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Is IBM Rational Doors the key to unlocking your project management potential? Let's step inside and take a look. User reviews from the past year indicate IBM Rational Doors remains a powerhouse for requirements management, especially for large-scale projects in sectors like aerospace and automotive. Its greatest strength, as highlighted by users, is its robust traceability matrix. This feature ensures that all requirements, from initial concept to testing procedures, are interlinked, mitigating risks and enhancing collaboration across teams. One user even stated that this particular feature "improved our project outcomes." However, some users find the learning curve to be quite steep, describing the interface as "old-fashioned" and reminiscent of older Windows systems. While IBM Rational Doors excels in handling intricate projects with its comprehensive traceability and customization options, its Achilles' heel seems to be its dated interface and occasional performance hiccups with large datasets. Users appreciate the ability to tailor the software to their needs and integrate it with other tools. However, the antiquated interface can lead to a slower adoption rate, especially among new users who are more accustomed to modern, intuitive user experiences. What truly sets IBM Rational Doors apart is its granular control over requirements, allowing for detailed tracking and management of changes, a feature seldom found in competitors like Jira. This makes it uniquely suited for industries with stringent regulatory and compliance requirements. The software's ability to generate custom reports pulling data from various modules is another feather in its cap, saving time and reducing manual effort. In conclusion, IBM Rational Doors, much like a sturdy, old-fashioned door, may require some effort to open initially. However, once you step inside, you discover a treasure trove of powerful features. Its robust capabilities make it best suited for large enterprises in regulated industries such as aerospace, defense, and automotive, where meticulous tracking and management of complex requirements are non-negotiable.

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Planisware, a prominent PPM solution, has attracted attention for its comprehensive features and robust capabilities. Users frequently highlight its ability to meticulously track projects, resources, and budgets, providing a holistic view of project portfolios. The software's reporting functionality is also highly regarded, enabling organizations to generate insightful reports that facilitate data-driven decision-making. Furthermore, Planisware's integration capabilities with other systems streamline workflows and enhance efficiency. However, some users note that Planisware's extensive features can lead to a steep learning curve, making it less intuitive for new users. Additionally, the software's cost may be a consideration for organizations with budget constraints. Despite these drawbacks, Planisware is often compared favorably to competitors like Microsoft Project and Primavera P6. Its ability to handle complex projects and large portfolios sets it apart, making it a preferred choice for enterprises with demanding PPM requirements. The software's scalability and customization options further contribute to its appeal among large organizations. In conclusion, Planisware is best suited for organizations seeking a comprehensive PPM solution to manage complex projects, optimize resource allocation, and gain valuable insights through advanced reporting. Its ability to integrate with existing systems and adapt to evolving business needs makes it a valuable asset for enterprises striving for project management excellence. While its complexity and cost may require careful consideration, the benefits it offers in terms of control, visibility, and efficiency make it a compelling choice for organizations with demanding PPM requirements.

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Daptiv

Eclipse PPM

KeyedIn

Micro Focus

Microsoft Project

OpenText PPM

Planisware

Planview

Primavera P6

SAP PPM

Sciforma

Sopheon Accolade

WorkOtter

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