Culture Amp vs Trakstar

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Our analysts compared Culture Amp vs Trakstar based on data from our 400+ point analysis of Performance Management Systems, user reviews and our own crowdsourced data from our free software selection platform.

Trakstar Software Tool

Product Basics

Culture Amp, which acquired performance management company Zugata in early 2019, is a cloud-based solution that utilizes a holistic and progressive approach for managing employee performance. It’s for companies looking to streamline continuous feedback and employee development. It facilitates open communication across organizations to improve productivity at an individual and team level. Users can automate ongoing feedback, performance reviews, goal management and more.
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Trakstar is a comprehensive software solution designed to streamline performance management processes for organizations. It is particularly well-suited for businesses seeking to enhance employee performance through regular feedback, goal setting, and performance appraisals. One of the key benefits of Trakstar is its ability to facilitate continuous performance monitoring, allowing managers to identify and address issues promptly. The software is renowned for its user-friendly interface and features such as 360-degree feedback, self-assessments, and customizable appraisal forms, which collectively contribute to a more engaged and motivated workforce. When compared to similar products, users often highlight Trakstar's robust analytics and reporting tools that provide valuable insights into team performance, aiding strategic decision-making. Pricing for Trakstar typically varies based on the size of the organization and the specific features required, with payment options usually structured on a per-user, per-month basis, making it a scalable choice for businesses of different sizes.
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$30/User, Monthly
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$4,370 Annually, Quote-Based
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Product Assistance

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Product Insights

  • Customization: Customize performance review questions to meet the needs of different teams. They can also customize performance review forms with options for a rating scale model, multiple-choice questions and open-ended questions. 
  • Bias Mitigation: Access year-round feedback, self-reflections, notes and goal tracking when it's time for performance reviews. The built-in review templates ensure consistency and yield objective evaluations. 
  • Progressive Feedback Approach: Facilitate ongoing feedback, traded between all coworkers, not just managers to employees. Providing continuous feedback is known as 360-degree feedback, a style of performance management and popular HR practice. 
  • Employee Development: Drive behavioral changes and give employees the tools to develop individually with weekly feedback. Additionally, users can provide resources for development within the platform. 
  • Refined Communication: The system automatically prompts employees to provide feedback and can automate the necessary communication. Not only is communication regular, but the feedback functionality is designed to yield thoughtful, honest and productive conversations. 
  • Improved Employee Experience: Employees can receive regular, scheduled feedback about their performance. It also highlights areas where they have room to develop and grow. Providing continuous, unbiased feedback to the employees allows an organization to improve the employee experience. 
  • Understand the Employees’ Journey: Understand the entire employee lifecycle and learn what makes people leave or join the organization. It allows employers to give positive experiences to their employees and make their journey fruitful. It also enables employers to explore employee perspectives from different demographics and identify issues that need attention. 
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  • Boost Efficiency: Consolidate all performance evaluation functionalities in a single place to boost efficiency. The system allows HR managers to complete performance review tasks in one place, saving them time to focus on other HR tasks that cannot be automated. 
  • Automate Process: Complete a variety of tasks with little effort from managers with the fully automated system. It streamlines the whole review process, reminding managers when to conduct a review. It automatically tracks goal progress. 
  • Reduce Bias: Help managers provide a holistic analysis of employee performance with accurate and unbiased data. 
  • Manage Employee Performance: Manage performance expectations, set and prioritize organizational goals and encourage real-time, unbiased feedback between the employees and managers. This helps users to measure employee performance with respect to the corporate objectives. 
  • Track Performance Reviews: Keep track of employee performance reviews, customize rating scales, competencies, questions to highlight the strengths of high-performing employees and equip them with the tools to perform better. 
  • Increase Employee Engagement:  Provide frequent feedback, conduct regular check-in meetings and recognize employee contributions towards the organization. Recognizing employees’ efforts help boost employee satisfaction, increases workforce productivity and aids in employee engagement and retention. 
  • Real-Time Dashboards:  Create real-time dashboards, drill-down into the specifics to unearth hidden trends and insights and segment results by groups or time period. It helps users to get a detailed view of the data and make smart, data-driven organizational decisions. 
  • Discover Future Leaders:  Discover future leaders with the ability to assess the entire workforce based on qualitative criteria such as the ability to lead, aspirations and long-term goals and engagement with the organization. With the essential training and mentorship, it’s easier for higher management to conduct succession planning with the existing staff. 
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  • Ongoing Feedback: Send feedback after project completion or allow the recommendation engine to send requests automatically. An individual effectiveness 360-survey enables users to request feedback from peers and managers, as well as offer feedback to others. 
  • Performance Reviews: The system provides access to year-round feedback, self-reflections, 1:1 notes and goal tracking for usage in performance reviews. Users can customize the performance review forms and the questions to include. 
  • Goal Management:  Users can set and track goals, align goals with company objectives, track progress, leave comments or flag bottlenecks that require attention. 
  • Skills Inventory: View each employee’s skills to get a clear understanding of skills at the team and organizational level. It helps senior managers and team leaders to optimize succession planning. 
  • Analytics and Reporting: Tailor reporting by filtering evaluation data based on departments, performance levels and other criteria. The reporting capability highlights strengths and areas for improvement. 
  • Interview Questions:  Select the right interview questions from an extensive library of research-backed engagement, pulse and deep-dive surveys designed by ace psychologists and data scientists. Users can use the questions directly or customize them to include the latest questions on employee health and well-being, diversity and inclusion and change readiness. 
  • Machine-Learning Algorithms: Predict the attrition rate with powerful machine learning algorithms. Leverage advanced employee datasets and resources to forecast employee turnover and take immediate action, and address hotspots and issues to lower the attrition rate. 
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  • Goal Management: Automate goal setting and online goal tracking to help managers set objectives that align with broader company targets. Both managers and employees can track progress towards achieving goals and can choose to receive email reminders of goal deadlines. 
  • Performance Evaluation: Managers can assess employee performance with evaluation tools. These tools include self-evaluation, performance review, 360-degree feedback and performance ranking report. It ensures the performance scoring is unbiased and objective with the rater bias report. 
  • Succession Management: Compare current employee performance to the potential performance to assist with future workforce planning and career development. It collects feedback and generates reports to provide managers with insights into workforce planning. 
  • Applicant Tracking System (ATS):  Recruiters can post jobs on social networking sites, job boards, career portals and the company’s website. The system can automate onboarding and exit management by providing e-signature capabilities. 
  • Reporting and Analytics: Real-time reporting and analytics provide managers with insights into employee performance to identify top performers. Users can run reports to assess performance history, performance ranking and other performance-based reports. 
  • Integration: The system integrates with a variety of other third-party solutions such as MS Office and G Suite. 
  • Configurable Workflows:  Users can define the business rules related to compensation models, compensation workflows, leave plans and benefits-related plans. Administrators can also set permission-based access levels for all types of users, including employees.  
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Product Ranking

#18

among all
Performance Management Systems

#20

among all
Performance Management Systems

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Culture Amp
Trakstar
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1-on-1s 360 Degree Performance Review AI-based Capabilities Dashboard And Reporting Employee Check-ins Management Employee Recognition Employee Surveys Goal Management Mobile Capabilities Platform Capabilities Review And Feedback Management Talent Management 33 100 0 57 80 36 100 68 63 80 84 75 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 224 reviews
Great User Sentiment 715 reviews
92%
of users recommend this product

Culture Amp has a 'excellent' User Satisfaction Rating of 92% when considering 224 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Trakstar has a 'great' User Satisfaction Rating of 89% when considering 715 user reviews from 5 recognized software review sites.

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5.0 (11)
4.6 (84)
4.3 (130)
4.73 (73)
4.5 (280)
4.7 (55)
4.4 (285)
3.8 (12)
4.0 (9)

Awards

Culture Amp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Usability: The solution is easy to use, according to 100% of users. It facilitates easy navigation and understanding of basic functionalities for novice users.
Content Repository: According to 80% of users who reviewed this pro, it has an excellent content repository in the form of guides, walkthroughs, articles and other information. It facilitates users to gain an in-depth understanding of the system’s use.
Employee Surveys: About 100% of users who mentioned this pro said the solution makes it easy to set-up surveys. Users can access a variety of pre-designed survey templates, which can be customized according to the business needs. Employee engagement surveys help users improve the company’s culture and boost employee engagement.
Customer Support: Regarding this feature, approximately 100% of users said the support team is amicable and responsive.
Reporting: According to 71% of users who reviewed this, it has advanced reporting capabilities. Users can export reports in CSV, PPT, PDF formats that are time-saving to present to the senior management.
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Performance Management: The solution has excellent performance management capabilities, according to 100% of users. It enables users to apply company-wide performance metrics and accumulate a history of appraisals over time to precisely measure and track employee performance.
Customer Support: According to 79% of users who reviewed this pro, the customer support representatives are knowledgeable, dedicated and responsive to user queries. The representatives show genuine interest in understanding customer problems.
Usability: About 89% of users who mentioned this pro said the solution is easy to use. It’s straightforward and offers immense flexibility. The layout is clean and easy to maneuver around.
Training: Regarding this feature, approximately 100% of users said that it provides excellent training options such as webinars, videos and guides for novice users.
Customization: According to 85% of users who reviewed this, it provides advanced customization capabilities. It enables users to customize the performance appraisal cycle, workflows and review forms.
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The solution has an overwhelming number of positive responses, and we weren’t able to identify any cons for the solution.
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Calibration: The calibration feature is often seen as cumbersome and time-consuming, particularly for larger organizations with complex hierarchies. Users have expressed frustration with the manual effort required to ensure accurate calibration across different teams and departments.
Goal Management: Setting and tracking goals in Trakstar can feel rigid and inflexible to some users. The system's structure may not easily accommodate the dynamic nature of goals in certain industries or roles, leading to challenges in aligning individual and organizational objectives.
User Interface: The user interface of Trakstar has been described as outdated and clunky by some users. Navigating through the platform and finding specific information can be a slow and inefficient process, impacting user adoption and overall satisfaction.
Integrations: While Trakstar offers some integrations with other HR and business systems, the options may be limited for certain users. The lack of seamless integration with essential tools can create data silos and hinder workflow efficiency.
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The solution has an intuitive interface that makes it easy to use and navigate around the system. A variety of pre-designed employee survey templates in the form of engagement survey, exit survey and COVID-19 response survey are available and can be customized according to the business requirements. The survey results provide deep insights into the organization’s culture, employee performance and engagement. The survey results are depicted in heat maps, which can be configured as per different factors like location, team type and business functions. It has an excellent customer support team and provides advanced reporting functions.

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The solution is straightforward to use and offers advanced customization options to cater to dynamic user requirements. It allows users to customize the performance appraisal cycle, workflows and review forms. It enables users to send persistent notifications and reminders to the employees to remind them to take specific actions. The appraisal reports make it easier for the users to follow-up with the employees to ensure they complete appraisals on time. Users can leverage reports to track performance history and performance ratings. It has a responsive customer support team that responds within 24 hours. On the other hand, some users feel the solution lacks advanced reporting capabilities to generate custom reports.

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Screenshots

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