Culture Amp vs Betterworks

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Our analysts compared Culture Amp vs Betterworks based on data from our 400+ point analysis of Performance Management Systems, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Culture Amp, which acquired performance management company Zugata in early 2019, is a cloud-based solution that utilizes a holistic and progressive approach for managing employee performance. It’s for companies looking to streamline continuous feedback and employee development. It facilitates open communication across organizations to improve productivity at an individual and team level. Users can automate ongoing feedback, performance reviews, goal management and more.
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Betterworks is an integrated cloud-based software for end-to-end continuous performance management. Its main characteristics comprise deep industry expertise , comprehensive implementation services and full-functionality. Integrations and an intuitive interface make for a seamless user experience.

It leverages OKRs and reporting to provide actionable insights that can be used to optimize goal management and company alignment. These objectives are accompanied by employee development, engagement, retention and much more.
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$30/User, Monthly
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Tailored to your specific needs
$7/User, Monthly
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Tailored to your specific needs
Small
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Android
Chromebook
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Product Assistance

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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Customization: Customize performance review questions to meet the needs of different teams. They can also customize performance review forms with options for a rating scale model, multiple-choice questions and open-ended questions. 
  • Bias Mitigation: Access year-round feedback, self-reflections, notes and goal tracking when it's time for performance reviews. The built-in review templates ensure consistency and yield objective evaluations. 
  • Progressive Feedback Approach: Facilitate ongoing feedback, traded between all coworkers, not just managers to employees. Providing continuous feedback is known as 360-degree feedback, a style of performance management and popular HR practice. 
  • Employee Development: Drive behavioral changes and give employees the tools to develop individually with weekly feedback. Additionally, users can provide resources for development within the platform. 
  • Refined Communication: The system automatically prompts employees to provide feedback and can automate the necessary communication. Not only is communication regular, but the feedback functionality is designed to yield thoughtful, honest and productive conversations. 
  • Improved Employee Experience: Employees can receive regular, scheduled feedback about their performance. It also highlights areas where they have room to develop and grow. Providing continuous, unbiased feedback to the employees allows an organization to improve the employee experience. 
  • Understand the Employees’ Journey: Understand the entire employee lifecycle and learn what makes people leave or join the organization. It allows employers to give positive experiences to their employees and make their journey fruitful. It also enables employers to explore employee perspectives from different demographics and identify issues that need attention. 
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  • Achieve Goal Alignment: Establish and communicate company goals to the employees. Transparent goal progress improves team and individual accountability, and regular goal alignment conversations ensure employees understand how their work affects the entire company. Goal alignment makes for more satisfying work as well as increased enterprise agility. 
  • Establish Feedback Culture: Establish a feedback culture between the managers and employees. Transparent goal progress, lightweight, regular conversations and 360-degree feedback encourage honest, consistent communication. 
  • Retain Top Talent: Communicate with top-performing employees about how their work fulfills the organization’s top priorities and objectives. Show appreciation for their contributions and allow them to showcase their progress across the organization. This boosts the employees’ morale and motivates them to deliver expected results consistently. 
  • Onboarding:  Onboard new employees and set them up for success and productivity right from the start. Ensure cross-functional alignment to onboard and train new employees. Establish clear expectations and transparent goals for the new hires for the first 30, 60 or 90 days. Guide managers through critical conversations to train and manage new employees. 
  • Better Managers:  Guide managers to have the right conversations with employees. Effective conversations ensure alignment with the organization’s top priorities and objectives. Guide managers through career development conversations and help them create development goals for the employees. 
  • Objectives and Key Results: Establish transparent, aligned objectives and key results to ensure everyone in the organization is on the same page. The cross-functional team alignment ensures the team is focused on the right goals and delivers expected results within a predefined time. 
  • Employee Engagement:  Ensure each employee has a career development plan to acquire new skills that will help them perform well in their job. It makes employees’ feel the company cares about their career growth and are more likely to feel connected to the organization’s objectives, boosting employee engagement. 
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  • Ongoing Feedback: Send feedback after project completion or allow the recommendation engine to send requests automatically. An individual effectiveness 360-survey enables users to request feedback from peers and managers, as well as offer feedback to others. 
  • Performance Reviews: The system provides access to year-round feedback, self-reflections, 1:1 notes and goal tracking for usage in performance reviews. Users can customize the performance review forms and the questions to include. 
  • Goal Management:  Users can set and track goals, align goals with company objectives, track progress, leave comments or flag bottlenecks that require attention. 
  • Skills Inventory: View each employee’s skills to get a clear understanding of skills at the team and organizational level. It helps senior managers and team leaders to optimize succession planning. 
  • Analytics and Reporting: Tailor reporting by filtering evaluation data based on departments, performance levels and other criteria. The reporting capability highlights strengths and areas for improvement. 
  • Interview Questions:  Select the right interview questions from an extensive library of research-backed engagement, pulse and deep-dive surveys designed by ace psychologists and data scientists. Users can use the questions directly or customize them to include the latest questions on employee health and well-being, diversity and inclusion and change readiness. 
  • Machine-Learning Algorithms: Predict the attrition rate with powerful machine learning algorithms. Leverage advanced employee datasets and resources to forecast employee turnover and take immediate action, and address hotspots and issues to lower the attrition rate. 
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  • Goals Alignment: Foster individual goal alignment with organization objectives and key results (OKRs) or the FAST goal methodology and quarterly progress reviews. It allows users to quickly view the most pertinent information and interact with goal progress on the activity stream. Integrations to Slack and other applications allow users to bring goal management into their workflow. 
  • Conversations, Feedback and Recognition: Automate goal alignment conversations, regular goal check-ins and career development conversations. Templates for each type of conversation are provided for managers and can be customized by department, job level and business objectives. Conversations can consist of free text and quantitative sources. Peer feedback may be requested or scheduled at any time.  
  • Calibration: Manage talent calibration and succession planning with an intuitive drag-and-drop box UI. Users can filter by department, level, job type, gender and more to provide up-to-date information concerning employee performance and development. 
  • Engagement: Betterworks acquired Hyphen, an employee voice and engagement platform, which has expanded system capabilities to provide automated surveys and polls. They can be configured to reach specific teams or the entire organization; time or event-based launch triggers allow you to customize frequency. The system enables users to create custom action plans based on real-time survey results. Polls help to identify emerging trends and create action plans quickly. 
  • Insights and Analytics: The system allows users to gather talent insights into engagement, career development and manager effectiveness. The input integrates with your HRIS to encourage a smooth flow of processes. 
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Product Ranking

#18

among all
Performance Management Systems

#2

among all
Performance Management Systems

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Culture Amp
Betterworks
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1-on-1s 360 Degree Performance Review AI-based Capabilities Dashboard And Reporting Employee Check-ins Management Employee Recognition Employee Surveys Goal Management Mobile Capabilities Platform Capabilities Review And Feedback Management Talent Management 83 81 60 47 60 86 100 86 100 96 71 63 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 224 reviews
Great User Sentiment 161 reviews
92%
of users recommend this product

Culture Amp has a 'excellent' User Satisfaction Rating of 92% when considering 224 user reviews from 4 recognized software review sites.

83%
of users recommend this product

Betterworks has a 'great' User Satisfaction Rating of 83% when considering 161 user reviews from 4 recognized software review sites.

4.6 (84)
4.2 (120)
4.73 (73)
3.89 (18)
n/a
4.2 (13)
4.7 (55)
n/a
3.8 (12)
3.8 (10)

Awards

Culture Amp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Betterworks and concluded it earns best-in-class honors for Mobile Capabilities.

Mobile Capabilities Award

Synopsis of User Ratings and Reviews

Usability: The solution is easy to use, according to 100% of users. It facilitates easy navigation and understanding of basic functionalities for novice users.
Content Repository: According to 80% of users who reviewed this pro, it has an excellent content repository in the form of guides, walkthroughs, articles and other information. It facilitates users to gain an in-depth understanding of the system’s use.
Employee Surveys: About 100% of users who mentioned this pro said the solution makes it easy to set-up surveys. Users can access a variety of pre-designed survey templates, which can be customized according to the business needs. Employee engagement surveys help users improve the company’s culture and boost employee engagement.
Customer Support: Regarding this feature, approximately 100% of users said the support team is amicable and responsive.
Reporting: According to 71% of users who reviewed this, it has advanced reporting capabilities. Users can export reports in CSV, PPT, PDF formats that are time-saving to present to the senior management.
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Goal Alignment: Aligns individual goals with broader company objectives, fostering a sense of purpose and direction among employees.
Continuous Feedback: Enables regular feedback exchanges between managers and employees, promoting ongoing development and improvement.
Performance Calibration: Facilitates objective performance assessments by mitigating bias through calibration sessions.
Development Plans: Supports the creation of personalized development plans to help employees enhance their skills and knowledge.
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The solution has an overwhelming number of positive responses, and we weren’t able to identify any cons for the solution.
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Calibration Issues: Some users have expressed concerns about potential biases during the calibration process, where managers discuss and adjust employee performance ratings to ensure fairness and consistency. Ensuring objectivity and mitigating bias in calibration sessions is crucial for maintaining trust and fairness in the performance management system.
Goal Management Challenges: Users have mentioned that setting and aligning goals within Betterworks can be cumbersome, particularly when dealing with intricate organizational structures or complex goal hierarchies. Streamlining the goal-setting process and providing clear guidance on goal alignment can enhance the user experience and promote effective goal management.
Limited Customization: Betterworks offers a range of features and functionalities, but some users have noted limitations in customizing the platform to meet their specific needs and preferences. Providing greater flexibility and customization options would empower organizations to tailor the platform to their unique performance management processes and requirements.
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The solution has an intuitive interface that makes it easy to use and navigate around the system. A variety of pre-designed employee survey templates in the form of engagement survey, exit survey and COVID-19 response survey are available and can be customized according to the business requirements. The survey results provide deep insights into the organization’s culture, employee performance and engagement. The survey results are depicted in heat maps, which can be configured as per different factors like location, team type and business functions. It has an excellent customer support team and provides advanced reporting functions.

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Betterworks receives praise for its user-friendly interface and intuitive goal-setting features. Users appreciate the platform's ability to align individual goals with broader company objectives, fostering a sense of purpose and direction. The software's feedback tools facilitate continuous performance conversations, promoting employee development and engagement. However, some users note that the mobile app's functionality is limited compared to the desktop version. Additionally, while Betterworks integrates with various HR systems, some users desire more extensive integration options. Betterworks distinguishes itself through its emphasis on continuous performance management and employee engagement. The platform's features encourage regular feedback, goal setting, and progress tracking, creating a culture of ongoing development and improvement. This focus on employee-centric performance management sets Betterworks apart from traditional performance review systems that often rely on annual or bi-annual evaluations. Consequently, Betterworks is well-suited for organizations seeking to cultivate a culture of feedback, growth, and employee engagement. The platform's flexibility and customization options make it adaptable to various company sizes and industries, particularly those with a modern approach to performance management.

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Screenshots

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