Home > Payroll Software > Gusto > Gusto vs Workday HCM

Gusto vs Workday HCM

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Our analysts compared Gusto vs Workday HCM based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Gusto Software Tool
SelectHub Award Winner
Workday HCM Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

80 Detailed Analysis

User Sentiment

Excellent User Sentiment (2802 Reviews)

Analyst Rating

90 Detailed Analysis

User Sentiment

Great User Sentiment (3039 Reviews)
Gusto is a web-based payroll system for medium-sized organizations. It handles benefits, compliance, direct deposit, employee self-service, employee management, payment processing and taxes. Using automation, calculators and other administrative and HR modules, users can streamline the entire process of paying employees. It integrates with other technologies to offer expanded services such as accounting, bookkeeping, POS, time tracking and other business operations. In addition to filing taxes, it scans the laws of over 50 states to ensure accurate state and federal payments, helping organizations avoid penalties.
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Workday HCM is a SaaS solution that unifies all aspects of managing the employee lifecycle in a single HRMS. The suite of modules allows organizations to operate globally, run payroll, administer benefits, manage talent and facilitate learning, among other things.

While designed for medium and large enterprises, the platform can support the needs of smaller businesses as well. A business process framework provides control for all internal processes. The software is also equipped with audit tools and built-in security capabilities, and it offers mobile apps for flexible access.
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$40 Monthly
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$42/Employee, Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Flexible and Easier to Use: Guides admins through set-up and features a user-friendly interface. Let employees account for unexpected expenses, up to 40% of their paycheck, by automatically taking the amount out of their next check.
  • More Cost-Effective: Take advantage of a one-month free trial before full implementation. Subscribe on a monthly basis or based on a price quote, depending on the business’s needs.
  • Better Compliance: Check for updated tax law ensures that the proper documents are filed on time and follow the most recent legislation. Help users keep in compliance with ACA, ERISA and HIPAA standards. Record tests to comply with nondiscrimination policies from the IRS or benefits programs such as FSAs.
  • Timer Saver: Cut down on busy work and manual data entry to save valuable employee hours in payroll processing and tax filing. Manage and complete administrative work by accessing premade job templates, HR guides, live harassment prevention webinars, fitness tests, handbooks, best practices, manuals and more.
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  • Deep Data Insights: Equipped with reporting and analytics tools, Workday HCM provides a complete view of critical KPIs to inform better decisions. It allows you to become familiar with your workforce, promote employee growth, foster diversity and prepare for the future. Workday’s Prism Analytics and Data-as-a-Service applications provide graphs, charts, benchmarking reports and more. 
  • Fast, Enhanced Recruiting: You can streamline and speed up the recruiting process with collaboration tools, task reminders and calendar syncing. A referral leaderboard encourages employees to refer other qualified candidates. 
  • Easy Expense Reporting: Mobile receipt scanning and approval workflows simplify the expensing process for employees and managers. You can also set spending controls and give employees the ability to start reports. With data analytics tools, you can spot trends and gain insight into expenses throughout your company. 
  • Efficient Absence Management: This feature uses a smart calendar for managing time off. It also provides tracking for different types of absences and the ability to analyze carryover. 
  • Simplified Time Management: Time tracking and approval is available on any device, and alerts surface items that need attention. The system automates rules and calculations to cut down on manual tasks and the risk of errors. 
  • Improved Hiring Decisions: Dashboards present all your talent acquisition data in one place for easy viewing, and machine learning suggests areas of improvement. You can also compare your company to peers via benchmarking and use compensation comparisons to create effective offers. 
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  • Payroll Processing: Automatically calculate employee checks and file taxes while using online faxing, filing and signing technologies.
    • Payroll Reports: Send money out weekly, bi-weekly, twice a month or monthly. Calculate an employee’s gross pay before taxes by simply entering the amount they should receive. Figure out overtime pay for hourly workers whether they have one or multiple pay rates. Leverage other payroll capabilities such as calculating unlimited and off-cycle payrolls, employee reimbursements, bonuses and more.
    • Automated Taxes: Calculate, file and pay all payroll taxes per local and federal legislation through direct deposit. Generate and send 940, 941, 1099, 8974 and W-2 forms for full-time employees and independent contractors. Manage deductions, garnishments and send child support in all states except for South Carolina. Make adjustments, get support and enter claims for the Federal R&D Tax Credit, FLSA minimum wage requirements and the FICA Tip Credit tax.
    • E-Signatures: Sign and file important documents and forms such as W-2’s, 1099s, 940s, 941s and 8974s. Make it easier to get everyone’s ducks in a row, even when separated by thousands of miles.
    • Leave Tracking: Set up and monitor vacation time, time off and sick time. Choose federal holidays or create other holidays for organizations that accommodate different faiths, locations or cultures.
  • Benefits: Make the necessary deductions automatically for medical insurance, 401(K) contributions and more. Give employees dental, medical and vision insurance and help them find the appropriate plan. Provide other benefits such as 529 (college) savings, commuter perks, disability insurance, FSAs, HSAs, life insurance and workers’ compensation.
  • Wallet: Manage banking accounts, emergency funds, paychecks and savings. Create as many as five saving goals, which deduct funds automatically from the correlating spending accounts — transfer funds from savings to spending easily. Put paychecks in different accounts and let workers see checks and the specifics of deductions, hours and taxes. Give access to paystubs, the Wallet app and W-2s.
  • Worker Management: Give workers digital paystubs accessible by the payday email, account or Wallet app. Let employees send money to charities, organize workers into departments and set policies for PTO and sick leave. Customize and assign various permissions to ensure users can access the appropriate content but not sensitive data.
  • Self-Service: Let employees complete tasks like adding dependents, picking out plans and scheduling changes to plans based on personal details. Let them retain access to specific account information after termination to cut down on unnecessary content. Organize reports based on teams or departments and let workers sign essential documents like I-9s and W-4s.
  • New Employees: Report new hires to the government automatically. Send out onboarding papers before new staff members start so they can fill out bank details, contact information and W-4s. Use an onboarding to-do list for tasks like adding employees to the payroll, background checks, filling out an employee’s I-9, setting up benefits and signing forms.
  • Directory: Create an address book of employees with profile pictures and contact information. Give new workers org charts to see where they fit in the organization. Organize fun facts, t-shirt or merch orders, birthdays and communal coffee dates.
  • Calendar Sync: Track deadlines, birthdays and employee anniversaries and sync with other calendars in iCalendar, Google, and Outlook.
  • Integrations: Uses closed APIs. Integrate with platforms like Accelo, Asana, Box, Clover, Dropbox, Expensify, FreshBooks, Github, G Suite, Homebase, Microsoft 365, QuickBooks Online, Receipt Bank, Slack, SpotOn, TSheets, Veryfi, When I Work, Xero, Ximble, Zoom and more. Contact the vendor for custom connections.
  • Reporting and Analytics: Generate and download reports for benefits, payment history, bank transactions, PTO, contract work, tax payments and more
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  • Payroll: Workday HCM offers payroll capabilities for the U.S., U.K., France and Canada. All transactions compile in the payroll module. It includes a calculation engine, which enables running reports and calculations for groups and individuals at any time. A compliance dashboard shows information about upcoming changes as well as the areas of greatest impact within your organization. 
  • Benefits Administration: The software supports a variety of plans, such as health, flex, wellness and retirement. Tools such as the ACA dashboard ensure proper coverage as well as aid managing forms and regulatory changes. The system supports integration with hundreds of providers. 
  • Talent Management: This feature includes onboarding and career and development planning components. New hires can access messages, videos and more from a single dashboard, and there’s also support for international and internal transfers. Pulse surveys and a skills cloud provide insight into your workforce. Additionally, you can set goals, perform reviews, manage succession plans, aid employee career development and pinpoint retention risks. 
  • Learning Management System: Equipped with LMS capabilities, this module helps your organization deliver and track a variety of training materials. Elements include scoring, quizzes, learning campaigns, video, learning paths and more. You can also offer courses to external groups. For extended training, the Workday Content Cloud grants access to third-party content directly from Workday HCM. 
  • Compensation Management: With this feature, you can build customized compensation packages for global use by choosing from over a dozen compensation plan types. It supports international currencies and allowance plans based on local limits. The toolset includes a grid worksheet, events coordination for things like new hires and promotions, pay-range segments, tracking of pay equity, configurable statements, and unified data from other Workday HCM modules such as payroll and benefits. 
  • Workforce Planning: The Workday Adaptive Insights Business Planning Cloud provides tools to create models, compare what-if scenarios and build hiring strategies. It also facilitates collaboration along with evaluation of metrics like costs and workforce breakdown. The platform provides review and approval workflows and integrates data from other organizational systems. 
  • Global Compliance: The solution’s flexibility enables you to configure the pre-built frameworks based on your company’s needs. It contains support for 240 countries, 1,500+ reports, 170 absence plans, geographic controls such as privacy preferences and date formats, and over 3,000 localized data fields. You can automatically translate into over 30 languages, receive free legal support across 58 jurisdictions and control all aspects of the setup. 
  • Workday Marketplace: You can extend the capabilities of Workday HCM by connecting it with third-party integrations for case management, hiring, training and other processes. Partner solutions include LinkedIn Learning, Salesforce Worker and Salesforce Chatter, Saba, HireRight Background Check, and Humanity Employee Shift Scheduling. 
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Product Ranking

#7

among all
Payroll Software

#12

among all
Payroll Software

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Analyst Rating Summary

80
90
95
88
40
100
90
60
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Benefits Management
Expense Management
Payroll and Tax Management
Platform Capabilities
Dashboard and Reporting
Security and Compliance
Native Integrations and Extensibility
Payroll and Tax Management
Time and Attendance Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Gusto
Workday HCM
+ Add Product + Add Product
Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 95 40 90 54 89 87 80 63 88 100 60 72 95 88 100 91 0 25 50 75 100
92%
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89%
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11%
78%
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22%
80%
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88%
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12%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

71%
0%
29%
93%
0%
7%

User Sentiment Summary

Excellent User Sentiment 2802 reviews
Great User Sentiment 3039 reviews
93%
of users recommend this product

Gusto has a 'excellent' User Satisfaction Rating of 93% when considering 2802 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Workday HCM has a 'great' User Satisfaction Rating of 86% when considering 3039 user reviews from 5 recognized software review sites.

4.2 (23)
4.8 (14)
4.3 (305)
4.0 (1144)
4.7 (2474)
4.4 (836)
n/a
4.8 (605)
n/a
4.1 (440)

Awards

Gusto stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Workday HCM and concluded it deserves the award for the Best Overall Payroll Software available today and earns best-in-class honors for Native Integrations and Extensibility.

Analysts' Pick Award
Native Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Easy to Use: Just under 70% of all reviewers found this product easy to use with 10% specifically praising the design.
Great Conflict Resolution: The customer service was noted for being helpful, knowledgeable and excellent at resolving errors.
Helpful Features: Around 40% of reviewers said they appreciated the functionality, particularly praising the tax system, deductions, payroll processing and multiple payment options.
Appropriate Pricing: Over 30% of users felt that the price was well worth the system.
Good for Small Business: This was called a good choice for small businesses in over 10% of reviews.
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Intuitive: 95% of users who mentioned ease of use observed that the software has an intuitive interface, making it easy to navigate and find information, even for novice users.
Multiple Functionality: 90% of users who mentioned functionality state that Workday HCM acts as a one-stop shop for many HR tasks.
Payroll and Benefits: All reviewers who mentioned payroll had a positive experience, with the ability to track hours, collect tax forms, log pay stubs and more.
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Issues with Certain Functionality: While around 40% felt the solution worked well, another 40% reported issues, especially with the time tracking and integration features.
Slow/Pushy Customer Support: Around 10% of users reported negative experiences with customer service. Of them around 50% felt the staff was pushy and trying to upsell them and 50% felt they had to wait too long for answers or couldn't get in touch with them online.
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Slow: Of reviewers who mention user interface, 5% noted some processes are slow, causing the system to show errors.
Requires Training: For first-time users, there’s a bit of a learning curve to get started, requiring training.
Clunky Mobile App: 85% of reviewers who mentioned the app noted that it has issues quite often and doesn’t include schedules, forcing users to use a separate app.
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Gusto is a well-reviewed payroll solution which many users enjoy for its good design and easy-to-use features. It’s UI and payroll processing abilities in particular make it a popular choice for automating payroll. Many also feel it handles benefits and PTO well. Some say it's an affordable choice given what it does while others note that it’s on the pricey side. The time tracking features aren’t universally loved. Users are split on the integration abilities with around 10% satisfied and around 10% dissatisfied. All in all, it appears to be a good solution for small and medium-sized businesses looking to streamline their payroll. Keep an eye on the price and, as always, demo extensively before buying.

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Workday HCM is suitable for businesses of all sizes. It is a simple and easy-to-use product with multiple functions that contain all HR data in one place. Payroll and benefits are easy to view and verify. Some improvements are required in the mobile app and system speed. Otherwise, its payroll, timesheet tool, ease of use and unified structure can bring a lot of benefits.

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Screenshots

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Workday HCM

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