SurePayroll vs Papaya Global

Last Updated:

Our analysts compared SurePayroll vs Papaya Global based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

SurePayroll Software Tool
Papaya Global Software Tool

Product Basics

SurePayroll is a web-based solution suitable for small businesses with less than 100 employees. Users can choose from two versions of the software — one for smaller operations. The other serves the needs of individual households that employ a nanny or other caretakers. The full-service solution assists with managing benefits and workers’ compensation. It can also help with processing pay, employee screening and more. Overall, it’s run over 10 million payrolls and supports more than 6,000 different taxes.
read more...
Papaya Global simplifies payroll complexities for businesses with globally distributed workforces. Its cloud-based platform streamlines tasks like calculating taxes, managing compliance, and delivering secure payments across 160+ countries. This makes it ideal for companies that hire remote workers, have subsidiaries abroad, or frequently onboard international contractors. Users rave about Papaya's automation tools, which significantly reduce manual work and eliminate human error. The platform's centralized dashboard offers real-time data visibility, providing valuable insights for financial planning and workforce management. Compared to traditional payroll solutions, Papaya offers increased agility, scalability, and cost savings through streamlined processes and reduced compliance risks. Pricing is based on a per-user, per-month model, making it scalable for businesses of all sizes.

Pros
  • Automated payroll
  • Global compliance
  • User-friendly interface
  • Centralized data
  • Scalable pricing
Cons
  • Limited customization
  • Potential integration issues
  • Occasional bugs
  • Limited reporting
  • Customer service response time
read more...
$29.99 Monthly
Get a free price quote
Tailored to your specific needs
$20/Employee, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Time and Money Saver: Customize the payroll package by adding only necessary features. Cut down on tedious data entry and human error by bringing the process online, streamlining and standardizing it.
  • More Convenient: Calculate employee pay from any internet-connected device within minutes. Let users access their personal information and use the self-service options to take control of their finances. Run payroll on the same or the next day after scheduling.
  • Expedited Payroll: Withdraw funds and process payroll from the business in half the time of many other options. Keep payments in account longer with the two-day debit period.
  • Fix Errors Quickly: Cancel the entire process within a specific window and the payroll won’t run. Suitable for fixing issues that come up unexpectedly.
read more...
  • Simplified Global Payroll: Manage payroll for a distributed workforce across 160+ countries with ease and accuracy.
  • Enhanced Compliance: Stay compliant with local tax regulations and avoid costly penalties.
  • Automated Workflows: Automate manual tasks like tax calculations, payments, and reporting, saving time and resources.
  • Centralized Data Visibility: Gain real-time insights into your global payroll data with a centralized dashboard.
  • Scalable and Cost-Effective: Pay only for the employees you manage, making Papaya Global ideal for businesses of all sizes.
  • Improved Employee Experience: Ensure timely and accurate payments for your global workforce, boosting morale and productivity.
read more...
  • Multiple Pay Options: Process multiple pay rates as well as bonuses. Pay for various types of workers, such as 1099 contractors or W-2 workers. Use physical paychecks, direct deposit and deposit checks into different bank accounts to pay employees.
  • Auto Payroll: Set up the system to run payroll automatically with unlimited runs. Run both same-day and next-day payroll.
  • Tax Filing: File and pay taxes automatically at both the state and federal levels. File taxes in all states, including a tax service unique to Pennsylvania. Get peace of mind with a no tax penalty guarantee where SurePayroll promises to resolve issues with the IRS and pay if they are at fault.
  • HR Services: Helps with HR benefits and tasks such as 401(K), workers’ compensation, health insurance, employment screenings and more through the Payroll Plus option.
  • Employee Self-Service: Let employees access pay stubs, W-2’s, 1099-MISC forms and more through the mobile app. Receive email notifications when documents are ready to view.
  • Employee Self-Service: Let employees access pay stubs, W-2’s, 1099-MISC forms and more through the mobile app. Receive email notifications when documents are ready to view.
  • Employee Profiles: Receive alerts about important dates, such as employee birthdays or anniversaries. Organize employee information to streamline reporting processes.
  • Integrations: Link various programs to expand functionality with apps for attendance, time, Intuit Quickbooks, Less Accounting and Xero.
  • Nanny Payments: Pay nannies as a small business and pay Social Security and Medicare. Follow a guide through the specific tax requirements for those employing domestic childcare workers.
  • Time Tracking: Allow employees to clock-in and clock-out through the platform. Track and approve these submissions.
read more...
  • Global Payroll Automation: Automates payroll processes for employees and contractors across 160+ countries, including tax calculations, compliance checks, payment processing, and reporting.
  • Compliance Management: Ensures adherence to local labor laws, tax regulations, and employment standards in each country of operation.
  • Centralized Data Platform: Provides a single source of truth for all global payroll data, accessible through a user-friendly dashboard with real-time insights.
  • AI-Driven Insights: Leverages artificial intelligence to identify potential risks and optimize payroll processes, reducing manual work and errors.
  • User-Friendly Interface: Offers an intuitive and easy-to-use interface that streamlines payroll management tasks for both HR and finance teams.
  • Integration Capabilities: Integrates seamlessly with leading HCM, ERP, and time-tracking systems to streamline data flow and eliminate manual data entry.
  • Security and Compliance: Adheres to strict data security and privacy standards, protecting sensitive employee information.
  • Global Employer of Record (EOR) Services: Offers EOR services, allowing businesses to quickly hire and manage employees in new countries without establishing legal entities.
  • Global Contractor Management: Manages the onboarding, payments, and compliance for international contractors.
  • Global Benefits Administration: Streamlines the management of benefits programs for global employees.
read more...

Product Ranking

#15

among all
Payroll Software

#75

among all
Payroll Software

Find out who the leaders are

User Sentiment Summary

Great User Sentiment 611 reviews
Great User Sentiment 24 reviews
88%
of users recommend this product

SurePayroll has a 'great' User Satisfaction Rating of 88% when considering 611 user reviews from 4 recognized software review sites.

85%
of users recommend this product

Papaya Global has a 'great' User Satisfaction Rating of 85% when considering 24 user reviews from 2 recognized software review sites.

5.0 (14)
n/a
4.4 (376)
n/a
n/a
4.25 (12)
4.3 (198)
4.2 (12)
4.7 (23)
n/a

Synopsis of User Ratings and Reviews

Easy to Use: Over 80% of users who talked about usability found the system simple to adopt and navigate.
Excellent Functionality: Reviewers who discussed features were pleased in over 70% of comments.
Expedient Payroll Processing: Just under 70% of users who talked about the payroll functions felt they were quick and easy to use.
Printable Checks: Users liked the ability to print checks in just under 70% of reviews that discussed it.
Knowledgeable Customer Service: Over 60% of users who talked about the support felt they were knowledgeable, responsive and helpful.
Show more
Saves Time and Effort: Automates manual tasks like tax calculations, payments, and reporting, freeing up HR teams to focus on strategic initiatives.
Improves Accuracy and Compliance: Ensures adherence to local regulations and minimizes the risk of errors and penalties.
Streamlines Global Payroll: Manages payroll for a distributed workforce across 160+ countries with ease and consistency.
Provides Real-Time Insights: Offers a centralized dashboard with real-time data visibility for informed decision-making.
Scales with Your Business: Pay-per-employee pricing model adapts to businesses of all sizes and growth stages.
Show more
Implementation Issues: Over 80% of reviewers who talked about the setup process said they ran into issues.
Too Pricey for Some: While 56% of commenters said the price was appropriate for small businesses, a significant minority of 44% found it too expensive.
Show more
Limited Customization: May not fully accommodate unique business processes or reporting needs beyond its standard features.
Potential Integration Challenges: Integration with existing HR systems or third-party tools might require additional setup or workarounds.
Occasional Bugs and Reporting Delays: Users have reported infrequent software bugs and potential delays in accessing certain reports.
Customer Service Response Time: Some users have experienced longer-than-expected wait times for customer support during peak periods.
Higher Cost for Complex Needs: Additional features and services can increase costs for businesses with extensive payroll requirements.
Show more

SurePayroll is an online payment management system. Many reviewers were pleased with its performance. They said it was easy to use and learn and were happy with its features, especially the tax calculation and filing abilities. Commenters who required physical checks were delighted that it was easy to print and customize them. Most learners liked the helpful customer service and said that the payroll processing was quick and painless. Setup issues were a recurring complaint, with a couple of commenters saying they had problems with integrations. Last, reviewers were extremely mixed on the price. Some felt it was too pricey for small businesses; some thought it was right in their budget. SurePayroll may be a good option for small and medium-sized organizations.

Show more

User reviews for Papaya Global paint a vivid picture of a powerful and user-friendly platform aimed at simplifying global payroll. Many users laud its automation capabilities, praising it for saving time and reducing manual work. "Papaya automates everything from tax calculations to payments, freeing up our HR team to focus on strategic initiatives," says one reviewer. This is a major advantage over traditional payroll solutions, often described as cumbersome and prone to errors. However, some users point out Papaya's limitations in customization. While its standardized platform excels in broad strokes, it may not bend to every unique business need. "We love the ease of use," says one reviewer, "but wish there were more options for tailor-made reporting." In comparison, users report that competitors like Deel offer stronger customization options, but at the expense of Papaya's user-friendliness. Papaya's global reach is another key differentiator. With support for payroll in over 160 countries, it simplifies managing a distributed workforce with ease. "Our company has employees all over the world," says one reviewer, "and Papaya handles compliance and payments seamlessly across all locations." Users find this a significant advantage over regional payroll providers, who are often limited to specific countries. Ultimately, user reviews suggest Papaya Global shines for businesses seeking a user-friendly platform to manage global payroll efficiently. Its automation tools and extensive country coverage stand out, but those requiring deep customization may need to explore further. As one reviewer summarizes, "Papaya takes the headache out of global payroll, but be prepared to adapt your processes to its structure."

Show more

Screenshots

Top Alternatives in Payroll Software


ADP Workforce Now

APS Payroll

Gusto

Namely

OnPay

Patriot Payroll

Paychex

Paycom

Paycor

Paylocity

Payroll4Free

QuickBooks Payroll

Rippling

TriNet

Workday HCM

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings